Training

Still Using Webex, Zoom, or Teams for Your Customer Training? Here’s Why Hands-on Training Needs Specialist Tools

In the past 18 months, we have seen an incredible boom in the popularity of online training. For example, enrollments with Coursera were up 640% in 2020 over the year before. In line with this…
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Tips for Converting Remote Software Demos

Training

5 Tips for Converting Remote Software Demos in the Age of COVID-19

During the pandemic, changes in tech went into hyperdrive, as companies were faced with higher stakes during the switch to remote working. This meant rethinking sales processes almost overnight, with in-person demos and training sessions…
The secret to delivering exceptional customer experiences with Google Cloud

Training

The Secret to Delivering Exceptional Customer Experiences With Google Cloud

For companies that need to demo software or provide customer education through training environments, using platforms like Google Cloud Labs is an attractive option. With a Google Cloud sandbox environment, you get access to a…
Why public clouds are not the right fit for virtual training

Training

Why Public Clouds Are Not the Right Fit for Virtual Training

We hear it again and again from our new clients: “We built our own training lab environment on a public cloud, and we’ve discovered that it’s just not yielding the results we need…” What exactly…
Building blocks for virtual training solutions: How to get started, and why

Training

Building Blocks for Virtual Training Solutions: How to Get Started, and Why

Imagine an end-user of your company’s software. They have just been given their login for the first time and are beginning to navigate their way around the platform. The tool seems great, and many of…
How software training boosts customer retention

Training

How Software Training Boosts Customer Retention

It’s a very, very well-quoted metric: it’s much more expensive to identify, market to, and acquire a new customer than to keep an existing one. There are plenty of supporting stats out there: Increasing customer…
SAI Global Ensures Business As Usual & Scales Its Training Operation Following Merger

Thought Leadership

CloudShare Solves Three Training Challenges at Once for SAI Global

Sometimes, business pressures appear simultaneously from different directions, creating “the perfect storm.” Such was the case when Australia-based SAI Global, a leader in risk management services, recently acquired BWise, a leading software company providing exceptional…
Virtual Software Experiences

Training

Virtual Software Experiences That Impact Your Business’s Bottom Line

Ask the head of any department in your company which team is the most critical to the bottom line. Each will tell you – with absolutely valid reasoning – that without their group’s stellar performance,…
Virtual Software Experiences

Sales Enablement

Growing? Let Virtual Software Experiences Help You Scale Your Sales Pipeline

When you sell a powerful, impressive, well-designed software product with broad applications, you can target thousands – if not tens of thousands – potential customers around the globe. And for enterprise sales, in particular, this…
Enterprise Software Sales vs SMB Software Sales

Sales Enablement

How Are Enterprise Software Sales Different Than SMB Software Sales?

Enterprise software sales are not for the timid, lazy or impatient: Sales cycles are long, the process is expensive, the customers demanding, and after all that, it involves a painfully high risk of failure. In…
How to Measure Customer Retention

Thought Leadership

How to Measure Customer Retention?

7 Metrics You Should Be Tracking Now This quote by Harley Davidson’s president, John Russel, should hang on the wall of every executive concerned with customer retention: “The more you engage with customers, the clearer…
Sales Demo Best Practices to Close Prospects

Sales Enablement

7 Sales Demo Best Practices to Close Prospects

First things first Before getting to the actual performance of your sales demo, let’s review a few core assumptions that any veteran salesperson will rely on when it comes to demo best practices: 1.   Do…