CloudShare Blog

Palo Alto Networks Ignite ’18 USA Is All About Hands-On Training

By Stephanie Myara - May 23, 2018

Palo Alto Networks’ Ignite cybersecurity conference has kicked off in California. More than 4000 security professionals will descend on the Anaheim Convention Center for the 4-day event, billed as “Hands-On Disruption.” Ignite ’18 will cover the latest on network security,…

speed time to resolution

Need to Speed Time to Resolution for Enterprise Software Support?

By Stephanie Myara - May 21, 2018

The Answer is in the Cloud With organizations highly reliant on enterprise software, your customers’ satisfaction is greatly dependent on your technical support services. If this pressure isn’t enough, the growing complexity of software products and customer environments means technical…

A Mother’s Day Tribute to Women in Training

By Stephanie Myara - May 14, 2018

The occasion of Mother’s Day provides a great opportunity to salute those moms who have gone into the important field of education, training, and learning and development – in both public and private sectors. The women who care enough to…

5 Tips for Improving SaaS Customer Retention Rates

5 Tips for Improving SaaS Customer Retention Rates

By Stephanie Myara - May 10, 2018

It’s far easier to retain current customers than to gain new ones – and it’s much more profitable. In fact, acquiring a new customer can cost as much as five times more than keeping an existing customer, and that’s only…

Why GDPR Compliance in the Cloud Matters

By Stephanie Myara - April 30, 2018

The rise of the digital economy has spiraled quickly over the last several years, creating an urgent need to account for the vast amounts of information and data being generated around the world. The upcoming General Data Protection Regulation (GDPR)…

On a Groundhog, a Mole and a Cyber Range

By Annie Reiss - April 24, 2018

The beginning of February this year brought along bad news for warm-weather fans: beloved groundhog, Punxsutawney Phil, saw his shadow. The famously prophetic creature returned to his den shortly after emerging early that February morning. With his behavior, the groundhog indicated that…

The 5 Stages of Spring Cleaning for IT Training Pros

By Danielle Arad - April 2, 2018

Spring cleaning – how bad could it be? How many times have you found yourself with gloves on, mop in one hand and bucket in the other, standing in your kitchen telling yourself, “Alright, champ – this isn’t going to…

AWS and Easter Bunnies

What Do AWS, Microsoft, Google and…Easter Bunnies Have in Common?

By Annie Reiss - March 29, 2018

As lavish and masterful as they are, cloud kingpins, AWS, Microsoft and Google, should stick with laying eggs instead of growing chickens when it comes to IT training…and I’ll tell you 5 burning reasons why. With Easter nearby and gorgeous…

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