CloudShare Blog
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How B2B Software Companies Leveraged Virtual Experiences for Sales & Customer Training in 2021
The world of customer training and sales has changed dramatically over recent years, and the COVID-19 pandemic has exacerbated the need for switching to fully virtual measures, even faster than initially anticipated. While everyone is…
How to Build a Strong Virtual Sales Enablement Process
In a rapidly evolving digital landscape, data is king. The stereotype of the fast-talking, freewheeling salesperson is slowly being replaced with a more methodical and considered 21st-century sales professional, one who uses technology to maximize…
Virtual Training Platforms Are Now Just as Important as CRM and ERP: Here’s Why
It’s no secret investing in the right tools and tactics before your competition gives your company a competitive advantage. The most successful companies leverage the right software in all aspects of their business. It’s likely…
The Benefits of Using a Test Environment as a Service for IT Testing
For companies looking to take a piece of software to market, it’s vital that all components and behaviors of a product are put under the microscope. Using a test environment as a service (otherwise known…
How Do Virtual Customer Experiences Support Personalization?
The key to increasing the lifetime value of a customer is to help them use your software, or product, to its full potential. Generic virtual training or high-level, webinar-style product training produced over Zoom for…
6 Steps to Creating a Cyber Security Training Program for Your Organization
As hacks, breaches, and online security threats continue to rise, there has never been a more important time for cyber security training. It is estimated that 64% of companies worldwide are likely to experience cyber…
Post-Pandemic Virtual Customer Training Best Practices for Better Onboarding, Retention and Expansion
It’s often hard to imagine what life was like before the pandemic. However, more and more companies are starting to think about what life is going to be like post-pandemic. We know there are many…
Sisense Deploys CloudShare to Simplify and Enhance Virtual Training
Sisense Deploys CloudShare to Simplify and Enhance Virtual Training Keeping thousands of customers located all across the globe engaged and active during training courses is no small feat. Assuring that everyone gets a personalized and…
7 Best Practices for Delivering Exceptional EMR Training
There are many challenges facing healthcare and MedTech organizations, including the pressures placed across the board by the ongoing pandemic. No doubt times have been rough, resources are stretched beyond limits, and healthcare workers are…
Thinking of Launching a Customer Education Program? Start Here.
When you sign a new customer up to your product, the post-sales training might be the most important part of the customer journey. A customer education program ensures your users have everything they need to…
5 Reasons To Integrate Your Customer Training Data With Your CRM
In a world defined by digital transformation and distributed work, it’s only natural that SaaS sales enablement should evolve in step with these trends. Yet many businesses do not appear to realize precisely how much…
Introducing the CloudShare Integration Hub
With the rapid adoption of software as a service (Saas), organizations are looking to integrate data across applications in the cloud. The shift toward the cloud has meant a need for better integration, to avoid…