SaaS Customer Onboarding

Thought Leadership

What is SaaS Customer Onboarding and How You Can Improve It

The customer onboarding process can, without question, make or break your future engagement with the people responsible for your revenues. Keeping an existing customer is more cost-effective than finding a new one, so onboarding is…
Remote Training: 10 Tips to Plan and Execute Remote Employee Training

Training

Remote Training: 10 Tips to Plan and Execute Remote Employee Training

1. Make a structured plan and share it – Independent remote training is incredibly effective for some people. For others, the lack of structure and the casual feel of working on the couch in one’s…
Top 5 Factors in Selecting Virtual Environment Software

Thought Leadership

Top 5 Factors in Selecting Virtual Environment Software

If your sales or customer training teams leverage product demos as their core engagement methodology, you know that a canned demo – whether in a screen share-based video conference, a pre-packaged, in-person laptop demo running…
How a virtual training experience can be better than on-site training

Training

How a Virtual Training Experience Can Be Better Than on-site Training

What is the wider value of virtual training in a landscape that includes on-site training sessions? In which ways can a virtual training experience be even more effective than on-premises? We explore these questions. In…
5 Online Demo Software Best Practices

Thought Leadership

Selling Software? 5 Online Demo Software Best Practices

Delivering a successful software demo isn’t easy. Getting the audience to fully understand your product’s benefits, keeping them engaged and attentive, and making that all-important conversion from prospect to customer – that can be a…
Sales Enablement Training Software: What Is It, and How Does It Work?

Sales Enablement

Sales Enablement Training Software: What Is It, and How Does It Work?

Effective Tools Empower Effective Sales Teams Your ideal salesperson exhibits four primary traits: they are eager, personable, organized, and knowledgeable about your product. And until recently, they also had to spend extensive time traveling, setting…

Sales Enablement

How Do You Develop a Sales Enablement Strategy?

Sales enablement strategy is a topic frequently raised by our customers – and with good reason. Sales teams worldwide have faced a challenging year, with many disconnected from their colleagues, headquarters, and infrastructure. New difficulties…
What Are the Benefits of Hands-on Practice?

Thought Leadership

What Are the Benefits of Hands-on Practice?

Have you ever considered the phrase “getting one’s hands dirty”? It sounds like an unhygienic activity we were trained as children to stay away from, but in practice, it means quite the opposite: To be…
Can you afford to run your software training program without measuring its performance and ROI?

Training

Can you afford to run your software training program without measuring its performance and ROI?

We all know the feeling – you’re observing a training session (live or online), and while the speaker goes on about something they no doubt find important, you look around and see glazing eyes and…
Developing Hands-On Methods for Employee Training Programs

Thought Leadership

Top 5 Benefits of Developing Hands-On Methods for Employee Training Programs

Today’s employee training strategies are evolving at breakneck speed, driven by two chief causes. The first is the rise of the Millenials, who simply prefer a hands-on training method. Hands-on training is a better way…
How Cyber Range Training Makes Your Business Safer

Training

How Cyber Range Training Makes Your Business Safer 

As cybercrime becomes more sophisticated, our defense against it must do so too. Training has always been at the forefront of strategies to protect organizations against the different types of attacks and provide best practice…
Why Remote Healthcare Training Is the Future of Organizations

Thought Leadership

Why Remote Healthcare Training Is the Future of Organizations

In a highly regulated and high-stakes environment such as healthcare, training is essential. But did you know that the benefits of healthcare training go further than the obvious medical necessity of clinical mastery? They include…