CloudShare Expands Single Sign-On (SSO) Support with OpenID Connect

Enterprise employees typically use multiple applications and technologies during their work days, with each requiring user authorization and authentication to maintain security. The single sign-on concept was born out of the desire to streamline this process across multiple applications, making it easier for enterprises to manage access permissions and simplify the user experience so users…
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Why Spectacular Training for SaaS Applications is the Winning Recipe for Customer Stickiness

Customer success initiatives are largely built on the following hypothesis: companies that invest in their customers’ success reach higher levels of customer satisfaction, which in turn becomes a driver of profitability through customer retention. This hypothesis is based on multiple studies and surveys conducted over the past two decades in various industries. But it has…
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3 Reasons That Keep Your SE Department Small & Undervalued (& How to Overcome Them)

If you feel your sales engineering team is underappreciated, under-budgeted, and quick to become the target whenever your company decides to downsize, you’re not alone. Based on conversations we’ve had with thought leaders in the industry, we know that SE managers everywhere are dealing with the exact same situation. That’s why we’ve decided to highlight…
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Now Available: CloudShare Training Solution for SaaS to Ensure Immediate Customer Value

The market for SaaS applications is booming, with a high point of $71 billion predicted this year. It’s not hard to figure out why organizations are allocating more budget for SaaS. These applications have a lower cost of entry as compared to on-premise options, and the vendors do the hard stuff: managing upgrades, ensuring uptime…
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CloudShare Recognized as Top Training Delivery Provider by Training Industry

With the large variety of training delivery companies on the market, we’re very pleased to be named to Training Industry’s 2018 Top Training Delivery Companies List. Training Industry continuously monitors the training marketplace looking for the best providers of services/technologies in support of corporate learning and development. Their annual lists are designed to help buy-side…
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SaaS Training: Isn’t It Time to Get Your Cloud On?

It’s a SaaS world and you’re just living in it. No wait, you’re doing business in it. The upside is enormous. The global SaaS market is forecasted to reach $71.2 billion in 2018 according to Crozdesk’s SaaS and Cloud Startup Report 2018. While SaaS solves challenges for users that boxed software never could, it creates…
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CloudShare Announced as Finalist in Computing Cloud Excellence Awards 2018

The judges have spoken! We are proud to share that we have been shortlisted for Computing’s 2018 Cloud Excellence Awards in the category of Best Software – Defined Infrastructure Product, in the good company of Box and AT&T Business Services among others. Computing’s annual Cloud Excellence Awards aim to recognize the very best of the…
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Webinar On-Demand: A New Approach to Software Training

We recently joined forces with Learndot, the leading LMS for software customer training, and software giant, Atlassian, to discuss: The challenges of software training How virtual training labs answer them And how Atlassian actually does it! If you missed out on attending the webinar in person, fear not because we have the recording for you…
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5 Reasons Your Traditional Sales Demo Solution Is Letting You Down

Today’s IT buyers are different than those of just a few short years ago. They know what they want. They understand their own pain points, and they’ve spent time studying your solutions, and those of your competitors. In fact, Gartner’s CEB says your typical buyer is 57 percent of the way through the buying process…
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7 Technical Sales Engineer Training Topics that Drive Better Business Results

As a wider range of technologically sophisticated products comes on the market, the demand for sales engineers is projected to grow 7 percent from 2016 to 2026, according to The U.S. Department of Labor’s Bureau of Labor Statistics Occupational Outlook Handbook. Sales engineers, with their combination of strong technical and interpersonal skills, play a critical…
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3 Solutions to Common Pre-Sales Roadblocks

It’s hard to overstate how important pre-sales practices are to the health of your bottom line. The pre-sales team’s job is to understand the customer’s business and show how your software and technology can provide a solution to their business challenges. The sales engineer’s (SE) technical knowledge allows them to present your solution and bring…
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How to Grow Your Business with a Hands-On Training Approach

There’s a webinar for that! You’re tasked with delivering training for your software products. You face a lot of challenges right off the bat. Your students have short 8-second attention spans, get bored easily and then there’s the Forgetting Curve. An article in Learning Solutions explains, “research on the forgetting curve shows that within one…
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  • " With CloudShare, we have scaled the business without having to give another thought to the platform we’re running on. "

    Kevin Streater - ForgeRock
    VP ForgeRock University
  • " Despite the ever-increasing scope of our training operations, I still don't need a separate manager for CloudShare. I think that speaks volumes for the way they work, as well as the functionality and scalability of their solution. "

    Robert Bleeker - Atlassian
    Education Manager
  • " CloudShare provides Check Point’s global pre-sales community with a cloud-based system to deliver engaging product demonstrations to our customers and partners. The system enables our sales engineers to demonstrate how the full set of Check Point’s Gen V technologies operate in multiple use cases – network, cloud, endpoint and mobile – with nothing more than a simple laptop and Internet connection. "

    Avi Rembaum - Check Point Software Technologies
    VP Security Solutions
  • " We started using CloudShare for our dev environments, and now we use them for our QA labs as well. We have all the resources we need – whenever we need them. "

    Amit Lohogaonkar - Alliance Life Sciences
    Lead Architect
  • " We spin up environments on CloudShare to perform regression and ongoing tests. With the API, we’ve been able to automate much of what we used to do manually. "

    Steve Rice - Smart Logic
    Senior Technical Consultant
  • " With CloudShare, we spin up ready-made templates in minutes. We are able to meet our customers’ needs more efficiently and we’ve cut our troubleshooting time by over 20%. "

    Avi Karnon - MuleSoft
    VP Global Support
  • " We can now confidently use an environment that stimulates a company with multiple sites, multiple separate networks at each site, and redundant internet connections. "

    Robert Lillywhite - Sophos
    Global Technical Enablement Manager
  • " The fact that students can access their environments during instructor-led training and on their own, has made for an effective learning experience for students and educators. "

    Shaundra Bruvall - InnoTech College
    Program Delivery Coordinator
  • " Given the global nature of Atlassian's customer base, our finite training resources and need for scalability, the decision to use a cloud-based virtual training lab solution was a no-brainer. "

    Robert Bleeker - Atlassian
    Education Manager
  • " We passionately believe that practical hands-on experience is vital to aiding understanding and retention of the material by learners. I would go as far as to say that the vast majority of learners taking technical training require practical hands-on activities to form a cler understanding of a topic. "

    Robert Lillywhite - Sophos
    Global Technical Enablement Manager
  • " CloudShare is a game changer when it comes to saving time and overhead costs for class setup. I have one central administrator account from which I can add users and take care of any issue, as well as get usage reports for any student. "

    Shaundra Bruvall - InnoTech College
    Program Delivery Coordinator
  • " As we continue to move more and more to the cloud, it’s partnering with innovative companies like CloudShare that will get us where we need to go. "

    Alan Boehme - Innovation P&G
    Global Chief Technology Officer and Vice President of Information Technology