The One Mistake to Avoid When Building Training for SaaS Applications

By Stephanie Myara - Sep 18, 2019
This post was originally published on February 26, 2018 and updated September 18, 2019. SaaS applications are prized for their convenience and efficiency. However, one of their key benefits – the immediate availability of new features without needing to wait for each customer’s IT to install an upgrade – increases the challenge of making sure…
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4 Simple Ways to Cut Your Software Learning Budget in 2020

By Jeremy Hess - Sep 16, 2019
Modern tech businesses know all too well how important software training is for their employees, customers, and partners. Calculating a training budget is a significant challenge that requires many considerations, especially when it comes to the various tools and solutions needed in order to give your learners the best user experience. It’s not uncommon for…
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Webinar Recap: Trainers Tune In to Learn Secrets of Great Training Programs

By Jeremy Hess - Sep 04, 2019
Everyone loves a good success story – especially when they can learn a few secrets. Case in point was our webinar last week, “The Secret to Delivering Engaging Training Programs with Fewer Resources.” Conducted in association with our friends at Training Industry, the event drew an enthusiastic crowd thanks to our featured partner, Advanced, whose…
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Software Training Labs in the Modern Enterprise

By Jeremy Hess - Sep 03, 2019
Not all that long ago, software training in the enterprise was largely based around the use of informational videos. While video-based training does have its place, it isn’t ideal. Videos sometimes contain knowledge gaps, and there isn’t a way for a student to ask the instructor questions in real time. Perhaps more importantly, the lack…
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Labor Daze: History and How Training Can Help Handle Modern Talent Shortages

By Jeremy Hess - Sep 02, 2019
September 2nd, 2019, marks the 125th anniversary of Labor Day in the U.S. The holiday was a creation of the labor movement, dedicated to the social and economic achievements of workers; acknowledgement of the contributions they made to the strength, prosperity and well-being of the country. Today, it’s thought of as marking the end of…
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CloudShare Takes Gold in Training, Bronze for Hot Cloud Tech in Coveted IT Awards

By Annie Reiss - Aug 28, 2019
Julia Child once said: “The measure of achievement is not winning awards. It’s doing something that you appreciate, something you believe is worthwhile.” I couldn’t agree more. Even so, there’s no arguing that awards are nice, kind of like frosting on a donut – and who doesn’t like that? That said, Network Products Guide (NPG),…
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Cloud Cybersecurity Training for Employees The Right Way

By Jeremy Hess - Aug 27, 2019
Modern businesses are operating in an entirely new setting than ones from even a few decades ago. Our massively interconnected business world has enabled us to communicate, collaborate, and organize more quickly and effectively than ever before. The internet has also increased awareness around the issue of cybercrime and highlighted the dangers of data breaches….
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Why You Should Be Using a Cloud LMS for Your Enterprise in 2019

By Jeremy Hess - Aug 22, 2019
In today’s fast-moving corporate world, getting new employees up to speed as quickly as possible is an endeavor every manager strives to perfect. Learning management systems (or LMS for short) are some of the best tools for doing so, and almost every company uses them. LMSs are software programs designed to help businesses create lessons,…
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5 Tips for Improving SaaS Customer Retention Rates

By Stephanie Myara - Aug 22, 2019
This post was originally published on May 10, 2018. It’s far easier to retain current customers than to gain new ones – and it’s much more profitable. In fact, acquiring a new customer can cost as much as five times more than keeping an existing customer, and that’s only the beginning. According to the results…
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Upcoming Webinar: Top Business Software Provider Details How its Virtual Training Soared With the Cloud

By Jeremy Hess - Aug 21, 2019
Advanced is the UK’s third largest provider of business software and services with 16,000 customers and 2,200 employees. It provides enterprises and market-focused organizations with solutions that make difficult business challenges easier to handle. Training on its offerings must do the same, remove complexity, all while enabling the company to keep pace with customer demand….
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Tech Sales Training: The Major Do’s and Don’ts

By Jeremy Hess - Aug 06, 2019
Sales performance is a cornerstone of success in business. As companies release new products, the ability to convert interested customers into paying ones is an essential skill for generating profits. That’s why it’s in the manager’s best interest to invest resources and time into technical sales training for the sales staff, especially in the technology…
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Did You Hear the One About the Department of Motor Vehicles’ (DMV) Training?

By Jeremy Hess - Aug 01, 2019
Some call it the Department of Motor Vehicles (DMV), others the Registry of Motor Vehicles, but its reputation for delivering service with a snarl has earned it a slew of more colorful names. Fair or not, it’s the brunt of jokes from the watercooler to late night television shows, and all it takes is one…
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