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Guest Blog: How to Bridge the Gap Between Classroom and Remote Training

By Jimmy Murthi, Metaswitch - May 12, 2020
This blog comes from Jimmy Murthi, technical training manager at Metaswitch Networks. A CloudShare customer, Metaswitch is the world’s leading cloud native communications software company. It develops solutions that positively disrupt the way service providers build, scale, innovate and account for services. It’s award-winning software powers more than 1,000 service providers across the globe. Murthi…
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9 Best Practices for Virtual Remote Training Your Students Will Love [eBook]

By Jeremy Hess - May 07, 2020
Enough has been said and written about the state of business in the current climate of COVID-19. While this crisis has impacted all of us in different ways, there are still many companies that are operating to the best of their abilities, trying to move everything online as much as possible to enable remote work….
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The new normal: Six articles about life during and after COVID

By Jeremy Hess - May 04, 2020
As we continue to weather the COVID-19 pandemic together, it’s interesting to see how people and businesses have adapted to the “new normal.” The world has learned the challenges of quarantining and working from home. We’ve enlisted tools like Zoom and Skype to fill some of the void created by social distancing. Hopefully, it will…
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Keeping IT Training and Sales Personal in an Age of Social Distancing

By Jeremy Hess - Apr 22, 2020
Trade shows, instructor led training, user groups, physical sales presentations. Just like that, traditional in-person opportunities long relied upon for teaching and selling technology are on-hold, and many practices will likely change for good. But make no mistake, nothing could entirely replace personal, face-to-face contact, particularly when you’re attempting to explain complex solutions and precise…
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Webinar Recap: Moving Your Tech Training to the Public Cloud Without Pain

By Jeremy Hess - Apr 07, 2020
With the recent shift to remote working, companies are realizing the full value of the cloud and reaching anyone, anywhere with only a browser and internet connection. Time, distance and cost issues can be overcome – even when it involves the most complex software training – no matter if you’re educating employees, customers or partners….
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Optimizing training with virtual labs: New ebook shows how customer education leaders successfully made the move

By Jeremy Hess - Apr 02, 2020
Traditional face-to-face training has its place, but it’s not in the virtual office. When employees are working remotely, it’s costly, cumbersome and impractical to bring them together in a classroom for training. It’s also resource-intensive to set up, configure and support the workstations needed for training. For organizations with far-flung workforces – currently at unprecedented…
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Five tips to get the most out of remote working and virtual training

By Jeremy Hess - Mar 31, 2020
Our team is not alone in the wave of employees now working from home instead of a central location. The “new normal” means a new office – from your couch, kitchen table or bedroom desk – and it means new distractions as well.  Kids that are home from school require attention. Parents are shifting and…
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Webinar Recap: 7 Tips for Remote Training When Face to Face Isn’t an Option

By Jeremy Hess - Mar 24, 2020
Researchers project the global virtual training and simulation market will reach $328.87 billion by 2022. Keep in mind, this came prior to travel bans, quarantines and event cancellations from COVID-19. Such factors impact efforts to educate, whether you’re training a dispersed staff on a system, helping partners and customers get up-to-speed on new software or…
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How Does Cloud-based Virtual Training Fit into Your Digital Transformation?

By Jeremy Hess - Feb 20, 2020
You can’t escape digital transformation (DT). It’s been one of the buzziest phrases for a while and with good reason. According to research from Gartner, 87% of senior business leaders feel it’s a do-or-die undertaking. In fact, preliminary data from Deloitte’s upcoming 2020 global tech leadership survey shows nearly 80% of global organizations are engaged…
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Five training articles (and a podcast) for generating hot ideas this winter

By Jeremy Hess - Jan 17, 2020
Aside from the possibility of shoveling snow, January is always an exciting time. A new year represents new possibilities and opportunities. It’s also a good time to reflect and learn from the past, while you optimize and plan for the year ahead. Looking for inspiration? We’ve got you covered. There’s so much to consider when…
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Customer Education and Training in 2020… and Beyond [WEBINAR]

By Jeremy Hess - Jan 09, 2020
Prophecy. Forecast. A hunch. Whatever you call it, everyone loves a good prediction. Sometimes we are amazed by the sheer awesomeness of those who can “tell” the future. Some use the stars and some prefer statistics. We occasionally find ourselves laughing at ridiculous predictions that don’t even come close to being true. If you believe…
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Cyber Range Training And Simulation With Cloud-Based Technologies

By Jeremy Hess - Jan 06, 2020
With IT operations becoming increasingly complicated and cybercrime on the rise, it’s more vital than ever to keep your IT department and employees up-to-date with modern cybersecurity practices. Recent studies by Cybersecurity Ventures and Verizon have verified that cybercrime will have cost $6 trillion in worldwide damages by 2021 and that, while large enterprises are…
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    Kevin Streater - ForgeRock
    VP ForgeRock University

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    Avi Rembaum - Check Point Software Technologies
    VP Security Solutions

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    Viggy Book - Tufin Technologies
    Director of Training

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    Amit Lohogaonkar - Alliance Life Sciences
    Lead Architect

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    Steve Rice - Smart Logic
    Senior Technical Consultant

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    Avi Karnon - MuleSoft
    VP Global Support

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    Robert Lillywhite - Sophos
    Global Technical Enablement Manager

  • " The fact that students can access their environments during instructor-led training and on their own, has made for an effective learning experience for students and educators. "

    Shaundra Bruvall - InnoTech College
    Program Delivery Coordinator

  • " We passionately believe that practical hands-on experience is vital to aiding understanding and retention of the material by learners. I would go as far as to say that the vast majority of learners taking technical training require practical hands-on activities to form a cler understanding of a topic. "

    Robert Lillywhite - Sophos
    Global Technical Enablement Manager

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    Shaundra Bruvall - InnoTech College
    Program Delivery Coordinator

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    Alan Boehme - Innovation P&G
    Global Chief Technology Officer and Vice President of Information Technology