# CloudShare > --- ## Pages - [Testimonials](https://www.cloudshare.com/testimonials/): See how CloudShare empowers businesses with innovative solutions. Read real customer testimonials and success stories. - [Partner With Us](https://www.cloudshare.com/partners/): - [community](https://www.cloudshare.com/community/): If you’re a Customer Education or Sales expert, congratulations – you’ve just found your people. Welcome to your tribe. - [Events](https://www.cloudshare.com/events/): Discover top sales and training events in one place! Stay updated on industry insights, conferences, and workshops. - [Free Software Training Budget Calculator by CloudShare](https://www.cloudshare.com/software_training_budget_calculator_free/): Running a software training program isn’t cheap but it can really pay off. Well-run training leads to greater retention, improved customer satisfaction, and fewer support tickets. So how do you measure if your training program is delivering the ROI that makes your business grow? CloudShare's training budget calculator helps you put pen to paper (or finger to keyboard) and see what you can do to optimize your training costs. - [Software Training Budget Calculator by CloudShare](https://www.cloudshare.com/software_training_budget_calculator/): Running a software training program isn’t cheap but it can really pay off. Well-run training leads to greater retention, improved customer satisfaction, and fewer support tickets. So how do you measure if your training program is delivering the ROI that makes your business grow? CloudShare's training budget calculator helps you put pen to paper (or finger to keyboard) and see what you can do to optimize your training costs. - [CloudShare Agreements](https://www.cloudshare.com/cloudshare-agreements/): Software-as-a-Service Terms Data Processing Addendum with SCCs – GDPR Data Processing Addendum with SCCs – United Kingdom Version Service Level,... - [Sandboxing](https://www.cloudshare.com/solutions/sandboxing/): Sandbox with speed, scale and savings around the corner or around the globe. It’s easy to share environments with CloudShare. - [Cybersecurity](https://www.cloudshare.com/solutions/cyber-security/): Learn how cloud-based cybersecurity labs can help your organization with customer and employee training as well as secure environments for product testing. - [Demos](https://www.cloudshare.com/solutions/sales-enablement/demos/): CloudShare enables sales teams to organize demos, while focusing on moving the client through the funnel, with virtual labs in the cloud. - [POCs](https://www.cloudshare.com/solutions/sales-enablement/pocs/): Build, invite, and view intelligent metrics for every virtual and cloud POC, using virtual labs, to know which users are most active and close the sale. - [Channel sales](https://www.cloudshare.com/solutions/sales-enablement/channel-sales/): Provide channel partners with an always-accurate, hands-on version of your software. They can sell, train, or demo with ease, dramatically shortening time. - [Sales Enablement](https://www.cloudshare.com/solutions/sales-enablement/): Win more sales with CloudShare’s cloud-based virtual POC and sales demo solution. No hardware to ship, software to install. - [Onboarding](https://www.cloudshare.com/solutions/virtual-training/onboarding/): Put hands-on education at the heart of your onboarding, so customers can play with your product, break stuff (safely), rinse and repeat. - [Self-paced training](https://www.cloudshare.com/solutions/virtual-training/self-paced-training/): Self-paced training provides students with flexible hands-on learning to fit their schedules, while saving you time and money. - [News & Events](https://www.cloudshare.com/company/media-news/): CloudShare's upcoming and latest events and conferences. As well as latest news, partnerships and new customers. - [Work with us](https://www.cloudshare.com/work-with-us/): Join our team and become part of a fast-growing company that’s creating some of the most exciting virtual experiences in the world right now. - [Meet the team](https://www.cloudshare.com/meet-the-team/): CloudShare enables businesses to deliver engaging hands-on experiences to drive better customer acquisition and retention. Meet our executives. - [Questions](https://www.cloudshare.com/question/): -2819 - [Glossary](https://www.cloudshare.com/virtual-it-labs-glossary/): Virtual IT Labs are an important component for a broad range of use cases, verticals, and markets. This glossary will cover key terms related to virtual training. - [Contact us](https://www.cloudshare.com/company/contact-us/): Talk to one of our Cloud Labs experts. Get in touch with us and discover how easy it is to create your Cloud environment – in minutes! - [Careers](https://www.cloudshare.com/company/careers-at-cloudshare/): We are looking for people who want to influence, build, learn, and deliver exceptional customer experience. Send your CV and join us. - [Book a Demo](https://www.cloudshare.com/request-a-demo/): See how simple it is to create awesome experiences to your students, prospects, and partners with our cutting-edge platform. - [Pricing](https://www.cloudshare.com/pricing/): CloudShare offers flexible pricing options to fit your team and company needs to demo, teach, and learn. Get a demo now! - [About Us](https://www.cloudshare.com/company/about-us/): Meet the team behind CloudShare's ready-made specialized cloud environments for virtual training, sales, sandboxing, and support. - [Product](https://www.cloudshare.com/product/): CloudShare's virtual labs technology is built for performance and enables self-service provisioning, automation for cost control, and more. - [Resources](https://www.cloudshare.com/resources/): Top Virtual Training Resources: Boost Your Skills Anywhere! Explore Interactive Courses, Workshops, and Tools for Remote Learning. - [VILT](https://www.cloudshare.com/solutions/virtual-training/instructor-led-training/): CloudShare means more time teaching and less time fighting technology, with eye-catching environments that are simple to manage and scale to handle any class size. - [Virtual Training](https://www.cloudshare.com/solutions/virtual-training/): Provide learning experiences that stick with the most powerful virtual training labs - with minimal IT support. - [Solutions](https://www.cloudshare.com/solutions/): - [Home](https://www.cloudshare.com/): CloudShare's ready to use solutions provide secure, specialized virtual IT labs for software training, sales demos & POCs sandboxing. - [Privacy Policy](https://www.cloudshare.com/privacy-policy/): Last update on August 2024 This Privacy Policy (the “Policy”)describes Our policies and processes on the collection, use and disclosure... --- ## Resources - [Virtual Hands-On Labs: A Strategic Buyer's Guide](https://www.cloudshare.com/resources/ebooks/virtual-hands-on-labs-a-strategic-buyers-guide/): This practical buyer's guide will give you the strategic framework to select the right virtual hands-on lab solution for your organization. - [Expert Insights: Inside Track Cyber Training](https://www.cloudshare.com/resources/ebooks/expert-insights-inside-track-cyber-training-with-ran-barzilai/): This super-focused two-pager is crammed with 10 of Ran’s top training tips and best practices, including the single most effective metric for measuring training ROI. - [How CloudShare Transformed Technical Training for Thales](https://www.cloudshare.com/resources/videos/how-cloudshare-transformed-technical-training-for-thales/): The Thales cybersecurity training team discuss the benefits of CloudShare’s virtual hands-on lab solution for customer and partner education. - [From Data to Impact: How AI is Transforming Customer Education](https://www.cloudshare.com/resources/webinars/from-data-to-impact-how-ai-is-transforming-customer-education/): Learn how AI transforms customer education with smarter, adaptive learning experiences that boost engagement and drive business impact. - [10 Best Tools and Resources for Technical Skills Development](https://www.cloudshare.com/blog/technical-skills-development/): Discover the top technical skills development tools in 2025 to bridge the IT skills gap and enhance workforce expertise. - [7 Virtual Facilitation Best Practices You Need to Know](https://www.cloudshare.com/blog/virtual-facilitation/): Master 7 essential virtual facilitation practices to create engaging, effective online workshops and training events. - [10 Tips to Get SaaS Customer Training Right the First Time](https://www.cloudshare.com/blog/saas-customer-training/): Learn 10 proven practices to enhance SaaS customer training, boost product adoption, and increase retention. - [Effectiveness vs. Efficacy In Corporate Training: What You Need to Know](https://www.cloudshare.com/blog/learning-efficacy-effectiveness/): Learn the critical difference between training efficacy and effectiveness to maximize corporate training ROI. - [20 Employee Training Statistics You Should Use](https://www.cloudshare.com/blog/employee-training-statistics/): Check out the 20 essential metrics to measure and improve your employee training program's effectiveness and ROI. - [Why Continuous Learning Should Be Your Organization's Top Priority](https://www.cloudshare.com/blog/continuous-learning-in-the-workplace/): Discover how continuous learning drives employee retention, productivity, and business growth in today's competitive market. - [Spring Has Sprung with Our Biggest-ever G2 Badge Haul: 39 Beautiful Reasons to Celebrate!](https://www.cloudshare.com/blog/spring-has-sprung-with-our-biggest-ever-g2-badge/): Spring is in the air, and at CloudShare business is… blooming! We're absolutely thrilled to announce that we've received 39 G2 badges. - [AI in Cybersecurity: Building Effective Certification Programs in the Era of Machine-Speed Threats](https://www.cloudshare.com/blog/ai-in-cybersecurity/): Discover how Darktrace revolutionized cybersecurity training with AI-driven certification programs to combat machine-speed threats. - [The 8 Best Virtual Cybersecurity Practice Labs](https://www.cloudshare.com/blog/cybersecurity-practice-labs/): Learn about the top virtual cybersecurity practice labs that deliver hands-on training through simulated environments. - [Just-in-Time Training: Benefits, Tips, and Use Cases](https://www.cloudshare.com/blog/just-in-time-training/): Learn how just-in-time training delivers on-demand, bite-sized learning to boost engagement while reducing costs and training time. - [How to Build a Cybersecurity Certification Program That Works](https://www.cloudshare.com/resources/blog/how-to-build-a-cybersecurity-certification-program-that-works/): In our latest webinar we learned the best practices for a successful VM-based training and certification program. - [The 7 Best Cyber Security Conferences in Israel for 2025](https://www.cloudshare.com/blog/best-cyber-security-conferences-israel/): Discover Israel's top cybersecurity 2025 conferences where global experts gather to share innovations in the world's cybersecurity capital. - [How to Measure and Improve Your SaaS CSAT](https://www.cloudshare.com/blog/improve-saas-csat/): Learn how to measure, benchmark, and boost your SaaS CSAT scores to reduce churn and improve customer satisfaction. - [Software Training Masterclass: Knowledge Retention Science, Strategies, and Solutions](https://www.cloudshare.com/blog/software-training-masterclass-knowledge-retention-science-strategies-and-solutions/): Master software training with knowledge retention strategies and solutions to boost learning and performance effectively. - [8 Crucial Partner Onboarding Best Practices](https://www.cloudshare.com/blog/partner-onboarding-training/): Eight essential best practices for effective B2B partner onboarding to build successful partnerships and accelerate your sales cycle. - [WBT Training vs. CBT Training vs. eLearning](https://www.cloudshare.com/blog/wbt-cbt-elearning-modern-training/): Discover the differences between WBT, CBT, and eLearning to select the ideal online training method for your organization. - [Why Technical Training is Essential to Software Sales Success](https://www.cloudshare.com/blog/why-technical-training-is-essessnetial-to-software-sales-success/): Boost customer satisfaction and drive retention with effective technical training at every stage of the customer journey. - [How Hands-On Learning Accelerates Time-to-Value: Strategies for Rapid ROI](https://www.cloudshare.com/blog/how-hands-on-learning-accelerates-time-to-value/): Accelerate time to value with hands-on training that boosts product adoption, engagement, and customer success. - [The State of Customer Education in 2025: Maximizing Revenue & Organizational Value](https://www.cloudshare.com/resources/ebooks/the-state-of-customer-education-in-2025-maximizing-revenue-organizational-value/): Discover key insights from landmark surveys on the evolving role of Customer Education, its revenue impact, and strategic value within organizations. - [The Best Strategies to Combat Learning Fatigue in Virtual Training](https://www.cloudshare.com/blog/learning-fatigue-in-virtual-training/): Reduce learning fatigue in virtual training with engaging content, hands-on learning, and smart scheduling strategies. - [7 Top Tips to Effectively Use AI in Corporate Training](https://www.cloudshare.com/blog/using-ai-in-corporate-training/): Discover how AI transforms corporate training with adaptive learning and personalized education to close skills gaps and boost efficiency. - [Turning Data into Action: Headlines & Highlights from the CEdMA-CloudShare Webinar](https://www.cloudshare.com/blog/turning-data-into-action-headlines-highlights-from-the-cedma-cloudshare-webinar/): Our latest webinar navigated the ever-shifting landscape of customer education covering performance tracking and technological enablement. - [Accessible vs. Inclusive Learning Content: What You Need to Know](https://www.cloudshare.com/blog/accessible-and-inclusive-learning-content/): Learn the key differences between accessible and inclusive learning content and how to design training that supports all learners. - [How Customer Education Drives Success and Retention](https://www.cloudshare.com/blog/customer-education-drives-retention/): See how customer education boosts retention, reduces churn, and drives revenue by empowering users. - [The Importance of Customer Education: 15 Experts Spill the Tea! ☕](https://www.cloudshare.com/blog/the-importance-of-customer-education-15-experts-spill-the-tea/): Today, customer education is stealing the spotlight and proving itself to be an absolute game-changer in the software world. - [Turning Data into Action: Strategies for Better Customer Education Results](https://www.cloudshare.com/resources/webinars/turning-data-into-action-strategies-for-better-customer-education-results/): In this webinar, we discuss how you can turn the latest data into an action plan for you, your team, and your company. - [SaaS Sales Velocity: 8 Proven Strategies to Accelerate Your Time to Close](https://www.cloudshare.com/blog/sales-velocity-strategies/): Optimize SaaS sales velocity with targeted strategies, personalized outreach, and engaging product demos to close deals faster. - [The Growing Intersection between Learning Management Systems and Learning Experience Platforms](https://www.cloudshare.com/blog/best-learning-experience-platforms/): Discover the top learning experience platforms of 2025 to enhance personalization, learner engagement, and self-directed professional growth. - [Well CEd II: Insights from today’s Customer Education Experts](https://www.cloudshare.com/resources/ebooks/well-ced-ii-insights-from-todays-customer-education-experts/): How far has our field come over the past year? Where are we headed in 2025? And how will you leverage the rich experience of some of the world’s foremost Customer Education experts? - [Virtual Lab Software for Remote Training: Best Practices ](https://www.cloudshare.com/blog/virtual-lab-software-for-remote-training/): How virtual lab software transforms remote training with immersive, hands-on experiences and strategies to optimize learner engagement. - [Transforming Tech Training: Virtual Labs, AI, and the Future of Certification](https://www.cloudshare.com/blog/transforming-tech-training-virtual-labs-ai-and-the-future-of-certification/): CloudShare and Kinaxis are transforming tech training with virtual labs and AI, enabling scalable, hands-on learning and certification. - [Introducing CloudShare’s New Visual AI Checks: The Virtual Lab That AI-Fives Your Students](https://www.cloudshare.com/blog/cloudshares-new-ai-teaching-assistant/): Discover CloudShare’s new Visual AI Checks—enhancing virtual labs with smarter, faster student support and seamless hands-on training! - [Fusing AI with Certification and Labs](https://www.cloudshare.com/resources/webinars/fusing-ai-with-certification-and-labs/): Kinaxis and Kryterion scaled training with AI-driven labs and proctoring, boosting efficiency and CSAT scores. - [7 Steps to Creating a Learning Culture that Supports Employee Growth and Development](https://www.cloudshare.com/blog/creating-learning-culture-strategies/): Build a workplace learning culture to enhance employee engagement and retention and future-proof your organization. - [How to Design a Dynamite Demo Agenda](https://www.cloudshare.com/blog/designing-effective-demo-agenda/): Create winning software demos with structured agendas that address prospects' pain points, showcase solutions, and drive next steps. - [How Online Technical Training Drives Customer Success](https://www.cloudshare.com/blog/technical-training-customer-success-strategies/): Boost customer success with hands-on online technical training that enhances onboarding, accelerates sales, and improves retention. - [The Critical Role of Hands-On Learning in Engineering Onboarding](https://www.cloudshare.com/blog/hands-on-learning-in-engineering-onboarding/): Discover how hands-on learning transforms engineering onboarding, boosts retention, and accelerates skill development for new hires. - [7 Key Benefits of Training Software for Employee Development](https://www.cloudshare.com/blog/benefits-of-training-software-for-employee-development/): Boost employee development with training software. Discover 7 key benefits, from skill enhancement to engagement and productivity gains. - [Synchronous vs. Asynchronous Learning: Key Advantages and Best Practices](https://www.cloudshare.com/blog/asynchronous-vs-synchronous-learning/): Explore the differences between asynchronous and synchronous learning to choose the best approach for effective training and collaboration! - [Rocking around the Christmas Tree with a Record-Breaking 31 G2 Badges](https://www.cloudshare.com/blog/rocking-around-the-christmas-tree-with-a-record-breaking-31-g2-badges/): We’re happy to announce that we once again got everything we wanted for Christmas! from Santa (actually the global community of G2 reviewers) - [The 5 Best DevOps Training Platforms of 2025](https://www.cloudshare.com/blog/best-devops-training-platforms/): Discover the best DevOps training platforms to enhance skills, boost collaboration, and streamline your development and operations teams. - [How To Keep Your Virtual Training Lab Content Up To Date](https://www.cloudshare.com/blog/virtual-training-lab-content-up-to-date/): In this blog, we'll share a few best practices for keeping your corporate training content fresh and relevant. Read more here. - [The Top On-Demand Training Tools](https://www.cloudshare.com/blog/on-demand-training-tools/): On-demand training, also known as self-paced learning, lets participants learn at their own speed and on their schedule. - [Virtual Labs & LMS Integration: The Good, the Bad, and the Why](https://www.cloudshare.com/blog/virtual-labs-lms-integration-the-good-the-bad-and-the-why/): Explore the pros and cons of virtual labs LMS integration and learn why it’s key to enhancing learning experiences and outcomes. - [3 Reasons Why Hands-on Training is Hands-down Better Than Passive Learning](https://www.cloudshare.com/blog/3-reasons-why-hands-on-training-is-hands-down-better-than-passive-learning/): Discover 3 compelling reasons why hands-on training outshines passive learning in engagement, retention, and practical skill-building. - [The Role of Virtual Environments in Red Team vs Blue Team Exercises](https://www.cloudshare.com/blog/virtual-environments-in-red-team-vs-blue-team-exercises/): Explore how virtual environments enhance Red Team vs. Blue Team exercises, boosting security readiness and team collaboration. - [5 Benefits of Gamification in Employee Training](https://www.cloudshare.com/blog/benefits-of-gamification-in-training/): Discover how gamification transforms training, boosting engagement, retention, and skill-building for effective learning outcomes. - [Best Practices for Simulating Cyber Attacks in Safe Environments](https://www.cloudshare.com/blog/cyber-attacks-in-safe-environments/): Learn how safe environments enable teams to simulate cyber attacks, enhancing skills and resilience without real-world risks. - [How to Run Successful Cyber Range Simulations: Key Steps & More](https://www.cloudshare.com/blog/cyber-range-simulations/): Explore how cyber range simulations prepare teams for real threats, building hands-on skills in a risk-free environment. - [The Power of Contextualized Labs for Simulating Large-Scale Cyber Attacks](https://www.cloudshare.com/blog/contextualized-labs/): Discover how contextualized labs offer immersive, real-world learning experiences that enhance skill application and knowledge retention. - [10 Cybersecurity Awareness Topics Your Training Should Cover in 2024](https://www.cloudshare.com/blog/cybersecurity-awareness-topics/): Explore essential cybersecurity awareness topics that equip teams to recognize threats, prevent breaches, and protect data effectively. - [Sneak Peek into Self-Paced Training](https://www.cloudshare.com/resources/webinars/sneak-peak-into-self-paced-training/): Learn how self-paced training can boost engagement, increase course completion, and deliver faster ROI in this insightful webinar recording. - [CloudShare G2 Badges Video - Fall 2024](https://www.cloudshare.com/resources/videos/cloudshare-g2-badges-video-fall-2024/): This Fall, CloudShare continues to shine as a market leader, together with 25 new badges. We’re making an impact from pre-sales to post-sales. - [Why Scaling Training Solutions for Global Teams is Mission Critical](https://www.cloudshare.com/blog/why-scaling-training-solutions-for-global-teams-is-mission-critical/): Learn why scalable training solutions are vital for global teams, ensuring consistent skills, security, and compliance across regions. - [The Top 7 Virtual Instructor-Led Training (VILT) Software Solutions for 2024](https://www.cloudshare.com/blog/best-vilt-software/): Discover the top 7 virtual instructor-led training (VILT) software solutions for 2024 to enhance remote learning experiences. - [Five Best Practices for Mastering Software Sales Training](https://www.cloudshare.com/blog/five-best-practices-for-mastering-software-sales-training/): Master software sales training with these best practices for building effective, personalized, and data-driven programs. - [The Customer Education Elevator - with Strategic Marketing](https://www.cloudshare.com/resources/ebooks/the-customer-education-elevator/): CloudShare’s latest eBook that will help you unlock the secrets of top-performing customer education programs.  - [5 Top Channel Sales Tools You Need in 2024](https://www.cloudshare.com/blog/top-channel-sales-tools/): Read about the top 5 channel sales tools of 2024 to boost partner management and sales success. - [Education-Qualified Leads Deliver Golden Marketing Opportunities ](https://www.cloudshare.com/blog/education-qualified-leads-deliver-golden-marketing-opportunities/): Learn how education-qualified leads (EQLs) from customer education and marketing collaboration can drive growth and retention. - [The Benefits of Active Learning in Product Training](https://www.cloudshare.com/blog/the-benefits-of-active-learning-in-product-training/): Learn how active learning can enhance SaaS product training by improving engagement, comprehension, retention, and learner autonomy. - [Seven Validated Habits for Stunningly Successful Demos](https://www.cloudshare.com/resources/webinars/seven-validated-habits-for-stunningly-successful-demos/): Discover seven proven habits from Peter Cohan that turn demos into deal-closing successes. - [Marketing the Spirit and Soul of Your Product—with Dave Derington](https://www.cloudshare.com/blog/marketing-the-spirit-and-soul-of-your-product-with-dave-derington/): Discover how marketing strategies elevate customer education with insights from industry expert Dave Derington. - [How HubSpot Uses Education to Attract, Engage and Delight Customers - with Courtney Sembler](https://www.cloudshare.com/blog/how-hubspot-uses-education-to-attract-engage-and-delight-customers-with-courtney-sembler/): Discover how HubSpot Academy, led by Courtney Sembler, uses education to attract, engage, and delight customers, driving growth through strategic initiatives. - [SAI 360 Streamlines Hands-On Training with CloudShare](https://www.cloudshare.com/resources/videos/sai-360-streamlines-hands-on-training-with-cloudshare/): Vincent Perkins, Academy Manager at S60, shares how CloudShare has transformed their customer training processes. - [Transforming Training with CloudShare: Insights from Ping Identity Experts](https://www.cloudshare.com/resources/videos/transforming-training-with-cloudshare-insights-from-ping-identity-experts/): Leone Schwede, Director of Training, and Niah Johnson, Manager of Global Training Delivery Operation at Ping Identity, share their experience with CloudShare. - [Customers Who Learn Don’t Churn—with Debbie Smith](https://www.cloudshare.com/blog/customers-who-learn-dont-churn-with-debbie-smith/): Discover how Debbie Smith leverages customer education to reduce churn and drive business success with data-driven insights. - [Bridging Skills Gaps with Hands-On Collaborative Learning](https://www.cloudshare.com/resources/webinars/bridging-skills-gaps-with-hands-on-collaborative-learning/): Discover how collaborative learning can bridge skills gaps and drive impactful growth with insights from 360Learning and CloudShare experts. - [Everything You Need to Know About the Software Sales Process](https://www.cloudshare.com/blog/software-sales-process/): Learn the essential stages of the software sales process to optimize your strategy and stand out in the competitive SaaS market. - [CloudShare's Virtual IT Labs for Sales](https://www.cloudshare.com/resources/brochures/cloudshare-virtual-it-labs-for-sales/): CloudShare’s virtual IT labs solution lets you quickly spin up cloud-based environments for POCs and demos, that are wonderfully collaborative and totally hands-on. - [CloudShare's Virtual IT Labs for Training](https://www.cloudshare.com/resources/brochures/cloudshare-virtual-labs-for-hands-on-training/): CloudShare’s virtual IT labs solution lets you quickly spin up cloud-based environments for training programs and courses, that are wonderfully collaborative and totally hands-on. - [Critical Training KPIs Every Training Manager Should Track](https://www.cloudshare.com/blog/training-kpis-to-track/): As a training manager, learning and development metrics help you both optimize your training and convey that training's value to leadership. - [Level Up: Marketing Customer Education Like a Pro - with Shannon Howard](https://www.cloudshare.com/blog/level-up-marketing-customer-education-like-a-pro-with-shannon-howard/): Join Annie Reiss as she interviews Intellum's Shannon Howard on elevating customer education through strategic marketing and internal collaboration. - [Top 6 Blended Learning Tools for 2024](https://www.cloudshare.com/blog/blended-learning-tools/): Discover the top 6 digital tools for effective blended learning to enhance your corporate training initiatives. - [How Sales Engineers Can Close Deals Faster with Modern Sales Enablement](https://www.cloudshare.com/resources/webinars/how-sales-engineers-can-close-deals-faster-with-modern-sales-enablement-with-leighton-nelson/): Your technical expertise is your superpower. Now let's add rocket fuel to your sales process. - [The Rise of the Community in Customer Education: What You Need to Know](https://www.cloudshare.com/blog/rise-of-the-community-in-customer-education/): Explore the rise of community-based learning in customer education and how it can enhance customer engagement, support, and loyalty. - [How to Create Effective Sales Demo Environments](https://www.cloudshare.com/blog/effective-sales-demo-environments/): Learn how to create effective, personalized sales demo environments that engage prospects and showcase your software's capabilities. - [Hi, We Are CloudShare](https://www.cloudshare.com/resources/brochures/cloudshare-virtual-it-labs-brochure-2025/): CloudShare’s virtual IT labs solution lets you spin up cloud-based labs, super fast, that are wonderfully collaborative and totally hands-on - [5 Blended Learning Strategies for Engagement](https://www.cloudshare.com/blog/blended-learning-strategies/): Discover five effective blended learning strategies to enhance engagement and improve outcomes in your corporate training programs. - [Understanding the Different LMS Modules](https://www.cloudshare.com/blog/lms-modules/): Explore the essential LMS modules to enhance your corporate training, including assessments, course management, and user management. - [Discover Your New Superpower: RDP Booster](https://www.cloudshare.com/blog/discover-your-new-superpower-rdp-booster/): Imagine a technological breakthrough that completely revolutionizes how companies deliver training and sales experiences. - [Webinar Recap: Seven Levels of Stunningly Successful Discovery](https://www.cloudshare.com/blog/webinar-recap-seven-levels-of-stunningly-successful-discovery/): Discover the seven levels of effective discovery calls for software sales, as explained by Peter Cohan in our latest webinar recap. - [The Top E-Learning Tools of 2024](https://www.cloudshare.com/blog/top-e-learning-tools/): Learn about what's involved in finding e-learning software for your online training program and what you should look for. - [How to Evaluate and Compare Virtual IT Labs](https://www.cloudshare.com/blog/virtual-it-lab-providers-buyer-guide/): Learn how to evaluate and compare virtual IT labs to find the best solution for your training and development needs. - [Say Goodbye to HTML Hassles: Meet Our WYSIWYG Editor 🥳](https://www.cloudshare.com/blog/say-goodbye-to-html-hassles-meet-our-wysiwyg-editor/): Let’s face it - creating unique and dynamic content with HTML is about as easy as trying to whip up a gourmet meal with a microwave and instant noodles. - [Cheat Sheet: 11 Must-Ask Questions for Software Sales Discovery Calls](https://www.cloudshare.com/resources/ebooks/cheat-sheet-11-must-ask-questions-for-software-discovery-calls/): This cheat sheet will help you uncover key insights and drive the sales process forward effectively. - [Virtual Training Labs vs. Simulations: Key Differences & More](https://www.cloudshare.com/blog/virtual-training-labs-vs-simulations/): Discover the key differences between virtual training labs and simulations to choose the best method for your training needs. - [A Framework for ROI: How Customer Education Pays for Itself - with Vicky Kennedy](https://www.cloudshare.com/resources/webinars/a-framework-for-roi-how-customer-education-pays-for-itself-with-vicky-kennedy/): Stop guessing your ROI: master the metrics of customer education today! - [7 Best LMS Platforms for Product Training](https://www.cloudshare.com/blog/best-lms-for-product-training/): Explore the 7 best LMS platforms for effective product training, enhancing learning experiences for your team and customers. - [Customer Testimonial: Fiery Scales Educational Portfolio with CloudShare](https://www.cloudshare.com/resources/videos/customer-testimonial-fiery-scales-educational-portfolio-with-cloudshare/): Pedro da Silva, Global Educational Services at Fiery, shares his success story using CloudShare solution. - [Revolutionizing Apprenticeship Assessments: City & Guilds' Success with CloudShare](https://www.cloudshare.com/resources/videos/revolutionizing-apprenticeship-assessments-city-guilds-success-with-cloudshare/): David Wacket, Industry Manager at City & Guilds, explains how CloudShare revolutionized apprenticeship assessments. - [CloudShare G2 Badges Video - Summer 2024](https://www.cloudshare.com/resources/videos/cloudshare-g2-badges-summer-2024/): Meet Ted, employee 57 at CloudShare. Ted struggles with love. We don’t.This summer, CloudShare earned 30 G2 badges 🔥 - [Essential Cybersecurity Training Topics for Modern Organizations](https://www.cloudshare.com/blog/cybersecurity-training-topics/): Discover essential cybersecurity training topics to keep modern organizations safe from evolving digital threats and vulnerabilities. - [5 Best Demo Automation Software Solutions in 2024](https://www.cloudshare.com/blog/demo-automation-software/): Explore the 5 best demo automation software solutions of 2024 to boost your sales team's efficiency and success. - [Sizzling Success: 30 G2 Summer Badges Thanks to Our Customers' Hot Reviews](https://www.cloudshare.com/blog/cloudshare-g2-reviews-badges-summer-2024/): CloudShare is definitely turning up the heat this summer. After a fantastic spring harvest of 19 badges, we rode that wave into summer with a blazing 30 G2 badges! We’ve never been hotter, and it’s all thanks to you, our amazing customers. 🥳 - [8 Best Training Management Systems for 2024](https://www.cloudshare.com/blog/best-training-management-systems/): Explore the top Training Management Systems (TMS) of 2024 to enhance and commercialize your corporate training programs. - [Knockout! Customer Education Boosts Revenue and Cuts Costs](https://www.cloudshare.com/blog/knockout-customer-education-boosts-revenue-and-cuts-costs/): Customer education, when implemented strategically and correctly using vendors, will boost your top and bottom lines and positively impact KPIs... - [Better Discovery, Better Conversion - How to Master the Most Important Element of Software Sales](https://www.cloudshare.com/resources/ebooks/better-discovery-better-conversion-how-to-master-the-most-important-element-of-software-sales/): With a big assist from Cohan’s book, insight from industry insiders, and recent research, we’ve created a concise and informative guide to catapulting software sales with masterful discovery. - [How to Make Automated Sales Demos Work for You](https://www.cloudshare.com/blog/how-to-make-automated-sales-demos-work-for-you/): Everything is becoming automated, so why not sales demos? Learn why sales demos should be automated and how virtual labs can help. - [Seven Levels of Stunningly Successful Discovery - with Peter Cohan](https://www.cloudshare.com/resources/webinars/seven-levels-of-stunningly-successful-discovery-with-peter-cohan/): Done effectively, discovery is the key to delivering compelling software demos and proposals that accelerate the sales process and reduce “no decision” outcomes. Watch our webinar with Peter Cohan to master sales discovery. - [The Best Ways to Do Cyber Resilience Training](https://www.cloudshare.com/blog/the-best-ways-to-do-cyber-resilience-training/): All organizations are vulnerable to cybersecurity attacks and must focus on cyber resilience and training. Learn best practices in this post. - [6 Key Benefits of Customer Education You Should Know](https://www.cloudshare.com/blog/benefits-of-customer-education/): Empower your customers with top-notch education and unlock business growth! Discover the benefits of customer education today. - [7 Best Customer Engagement Platforms for 2024](https://www.cloudshare.com/blog/customer-engagement-platforms/): Boost your business with the best 7 customer engagement platforms. Discover how to increase interaction and satisfaction effectively. - [Top 10 Pre-Sales Software Tools in 2024](https://www.cloudshare.com/blog/best-pre-sales-software/): Discover the best pre-sales software to streamline your sales process and boost conversions. Enhance efficiency and close more deals. - [How to Maximize the ROI on Your LMS Investment](https://www.cloudshare.com/blog/how-to-maximize-the-roi-on-your-lms-investment/): Maximize ROI on your LMS investment with our expert tips. Learn strategies to enhance efficiency & value from your LMS. - [7 Essential Types of Instructional Design to Use in 2024](https://www.cloudshare.com/blog/types-of-instructional-design/): Explore different types of instructional design to enhance learning experiences. Discover methods that optimize educational outcomes. - [Cheat Sheet For Beginners: Generative AI for Software Sales](https://www.cloudshare.com/resources/ebooks/cheat-sheet-for-beginners-generative-ai-for-software-sales/): Generative AI can be a serious game changer in B2B SaaS sales. However, most sales professionals still don’t know how to reap its enormous value. Here's a cheat sheet crammed with the tips you need to fuel your sales engine with generative AI. - [5 Strategies to Design Impactful Software Product Training - with Jordan Hopkins, Intellum](https://www.cloudshare.com/resources/webinars/5-strategies-to-design-impactful-product-software-training-with-jordan-hopkins-intellum/): Take your training to the next level with time-tested strategies from Jordan Hopkins, Education Program Manager at Intellum. - [7 Effective Methods for Increasing Engagement in Online Learning](https://www.cloudshare.com/blog/increasing-engagement-in-online-learning/): In this article we explore seven of the most effective methods for increasing engagement in online learning. - [10 Essential Tools for Modern Sales Engineers](https://www.cloudshare.com/blog/10-essential-tools-for-sales-engineers-in-a-remote-working-world/): 10 sales engineer tools that can be used by all kinds of sales professionals who are working on complex technical sales with savvy clients. - [Top 5 Benefits of Developing Hands-On Methods for Employee Training Programs](https://www.cloudshare.com/blog/top-5-benefits-of-developing-hands-on-methods-for-employee-training-programs/): While in-class hands-on training is becoming widespread, virtual instructor-led training takes it up a notch. - [The 7 Best Cyber Range Training Solutions in 2025](https://www.cloudshare.com/blog/best-cyber-range-training-solutions/): We've listed a few of the top cyber range providers for various industries and needs — including our own powerful virtual labs. - [Delivering Interactive Workshops on a Grand Scale - with Damon Shratter, Deltek University](https://www.cloudshare.com/resources/webinars/delivering-interactive-workshops-on-a-grandscale/): Discover how to effectively scale your workshops for large audiences without losing engagement. - [Drive Learner Engagement with Conversion Rate Optimization - with Brian Childs](https://www.cloudshare.com/resources/webinars/drive-learner-engagement-with-conversion-rate-optimization-with-brian-childs/): Learn how to use conversion rate optimization (CRO) practices to increase discoverability of your training program. - [Understanding Customer Delight And Why It Matters](https://www.cloudshare.com/blog/customer-delight/): Discover why customer delight matters and how it goes beyond satisfaction to ensure your SaaS company excels by exceeding expectations. - [Deliver Exceptional Demos with This Complete Product Demo Checklist](https://www.cloudshare.com/blog/demo-checklist/): Use this complete demo checklist to deliver exceptional product demos, impress prospects, and drive SaaS sales success. - [How to Apply Learning Insights to Virtual Training](https://www.cloudshare.com/blog/learning-insights/): Unlock the power of learning insights to enhance virtual training. Discover how data-driven strategies can improve training quality. - [8 Essential Features for Virtual Training Technology](https://www.cloudshare.com/blog/virtual-training-technology/): We discuss how to select the right virtual training platform that provide an interactive, intuitive, and accessible experience that's also highly scalable and cost-effective. - [Differences Between Sales Training Vs Sales Enablement](https://www.cloudshare.com/blog/differences-between-sales-training-vs-sales-enablement/): Learn about the differences between sales training and sales enablement! it is time we answer some questions. - [The 5 Best Product Demo Platforms for 2024](https://www.cloudshare.com/blog/best-product-demo-platforms/): We'll talk about how such a product demo platform might look, then go over a few excellent options you might consider exploring. - [7 Best Customer Education Software Tools for 2024](https://www.cloudshare.com/blog/best-customer-education-software/): Effective customer education programs are key to software companies' success, relying on robust tools for content development and delivery. - [The Future of AI Videos for Customer Education - with Kevin Alster, Head of Synthesia Academy](https://www.cloudshare.com/resources/webinars/the-future-of-ai-videos-for-customer-education-with-kevin-alster-head-of-synthesia-academy/): Discover how AI-generated video can crank up the velocity and effectiveness of your customer education programs. - [Six Ways to Excite, Inspire & Engage Your Software Customers](https://www.cloudshare.com/resources/ebooks/six-ways-to-engage-your-software-customers/): This eBook is your playbook for crafting training experiences that are fabulously engaging. You’ll learn about 6 effective techniques to keep your customers switched on - [Why Training is the Key to Overcoming Customer Churn](https://www.cloudshare.com/blog/why-training-is-the-key-to-overcoming-customer-churn/): Churn is among the most significant hurdles your software company must overcome; a low churn rate is one of your biggest KPIs. - [10 Ways You Can Increase Customer Engagement in Your Training](https://www.cloudshare.com/blog/increase-customer-engagement-in-training/): We discuss why most successful customer engagement programs include a customer education strategy. Read more here and discover everything. - [Measuring Customer Education Results: Key Metrics & Best Practices to Know](https://www.cloudshare.com/blog/measure-customer-education-results/): We discuss how you know if your customer education program is working and the KPI's you should measure. Read more here. - [How Do You Develop a Sales Enablement Strategy?](https://www.cloudshare.com/blog/how-do-you-develop-a-sales-enablement-strategy/): How do you define your sales enablement strategy? Where do you even begin? - [Elevating Customer Education Through Gamification](https://www.cloudshare.com/blog/customer-education-through-gamification/): We discuss why customer training is the best way to cultivate customer enablement — and the role gamification plays in achieving both. - [Knowledge without Application is Meaningless](https://www.cloudshare.com/blog/knowledge-without-application-is-meaningless/): Kevin Streater draws on the framework provided by an often overlooked ISO standard for technical skills development as a guide for developing effective technical training. - [7 Best Remote Training Tools for 2024](https://www.cloudshare.com/blog/best-remote-training-tools/): We're going to go over some of this year's best tools for remote training, from communication and collaboration to virtual reality. - [Integrating Generative AI Into Your Virtual Sales Strategies](https://www.cloudshare.com/blog/integrating-generative-ai-into-your-virtual-sales-strategies/): Today, we're going to focus on how generative AI can revolutionize your business's virtual sales strategy. - [Essential Sales Enablement KPIs Every Sales Professional Should Know](https://www.cloudshare.com/blog/essential-sales-enablement-kpis-every-sales-professional-should-know/): Key performance indicators (KPIs) are a cornerstone of sales enablement... But what KPIs should you monitor? How can you ensure you're contextualizing everything properly? And what is a KPI, exactly? - [Cheat Sheet For Beginners: Generative AI for Customer Education](https://www.cloudshare.com/resources/ebooks/generative-ai-for-customer-education-cheat-sheet/): Using the right GenAI tools in the right way can help you drive results in your customer education programs, speed up your program development processes, and deliver top-notch educational content. - [How to Develop an Efficient, Scalable Customer Education Team](https://www.cloudshare.com/blog/how-to-develop-an-efficient-scalable-customer-education-team/): We'll discuss what's involved in putting together a top-notch team to serve as a foundation for a successful education strategy. - [How to Make Accessible Video Content for Customer Training - with Elly Henriksen, Synthesia](https://www.cloudshare.com/resources/webinars/how-to-make-accessible-video-content-for-customer-training/): With 1 in 6 people in the world experiencing a significant disability, it’s super important to make sure that your online training attends. - [The Importance of Bringing Together Customer Success and Customer Education](https://www.cloudshare.com/blog/the-importance-of-bringing-together-customer-success-and-customer-education/): We'll discuss what customer success actually entails before examining why a customer education program is the best way to pursue it. - [The Ultimate Guide to Customer Training in 2024](https://www.cloudshare.com/blog/customer-training-guide/): A comprehensive guide walks you through everything you need to know about customer education, from best practices to key metrics & strategies. - [Checklist: Build A Winning Customer Software Training Plan In 6 Steps](https://www.cloudshare.com/resources/ebooks/customer-software-training-plan-checklist/): This handy checklist guides you through every step of planning, delivering, and measuring ROI of your training program. - [Why On-Demand Training is the Key to Successful Customer Onboarding](https://www.cloudshare.com/blog/on-demand-training/): Discover how personalization turns good onboarding into exceptional experiences, making prospects more likely to become loyal customers. - [How to Scale Your Sales Enablement Program: A Step-By-Step Guide](https://www.cloudshare.com/blog/scale-sales-enablement/): You have a sales enablement program in place. But have you given any thought as to how that roadmap will evolve as your SaaS company grows? - [How to Choose the Best Sales Enablement Platform in 2024](https://www.cloudshare.com/blog/how-to-choose-the-best-sales-enablement-platform/): Effective sales enablement demands that you provide your team not only with the necessary training, but also with the content, data, and more. - [Why Marketing and Customer Education Go Hand in Hand](https://www.cloudshare.com/blog/cooperation-between-marketing-and-customer-education/): How you can leverage customer education and training to inspire deeper loyalty, engagement, and satisfaction in your audience. - [Invest in Success: A Guide to the Top Customer Education Events in 2024](https://www.cloudshare.com/blog/customer-education-events-coming-up/): The more you educate your customer about your product, the higher the chances of retention. Attend leading industry conferences of the year.  - [21 Critical Tools for Sales Enablement Success](https://www.cloudshare.com/blog/12-critical-tools-for-sales-enablement-success/): Here we explore some of the most useful and feature-packed tools for sales enablement available. - [How to Build a Strong Virtual Sales Enablement Process ](https://www.cloudshare.com/blog/how-to-build-a-strong-virtual-sales-enablement-process/): The world is moving online more each day, and virtual sales enablement is becoming necessary to stay in business. Here's how to do it right. - [What’s In Store for CEdMA In 2024?](https://www.cloudshare.com/blog/whats-in-store-for-cedma/): We interviewed Debbie Smith and asked her about her outlook on customer education and the association she aims to re-invigorate. - [5 Key Benefits of LMS Integration](https://www.cloudshare.com/blog/key-benefits-of-lms-integration/): If you're using a LMS in your corporate training, then you've probably already integrated it with other training tools such as virtual labs. - [43 Best Practices to Master Software Training - a 2024 Guide](https://www.cloudshare.com/resources/ebooks/43-best-practices-to-master-software-training-a-2024-guide/): We’ve updated our most popular eBook to guide you through creating your best software training yet. This eBook is loaded with best practices to apply to every step of your software training process, including the most effective ways to use AI. - [Why You Need to Craft a Winning Product Adoption Strategy](https://www.cloudshare.com/blog/product-adoption-strategy/): By understanding how to drive product adoption, you can significantly improve your chance of success, winning new product adoption strategy. - [5 LMS Activities to Drive Learner Engagement](https://www.cloudshare.com/blog/lms-activities-to-drive-learner-engagement/): An LMS is a powerful tool for learner engagement, how you can leverage one to make both employee and customer training more effective. - [Why Product Training Should Be Part of Your Product Launch Strategy](https://www.cloudshare.com/blog/product-training-support-new-launches/): Effective product training enhances SaaS launch success, boosts adoption, and reduces churn, engaging educational strategies. - [Well CEd! Insights from Today's Customer Education Experts](https://www.cloudshare.com/resources/ebooks/customer-education-experts-insights-2024/): What’s in store for customer education in 2024 and beyond? What’s the secret to creating effective CEd programs? Read customer education experts answers to five questions. - [Teaching Smarter: How to Provide Winning Technical Training for Generative AI](https://www.cloudshare.com/blog/technical-training-in-gen-ai-era/): A few technical training tips to help you get started. establish a training program to help your people upskill, reskill, and learn everything. - [8 Best Practices for Using Generative AI in Customer Training](https://www.cloudshare.com/blog/generative-ai-for-customer-training/): Explore key practices for integrating generative AI into customer education, including prompt engineering, fact-checking, data privacy, and more. - [G2 Winter Awards Have Landed - and CloudShare's Sleighing It!](https://www.cloudshare.com/blog/cloudshare-g2-winter-2024-awards/): CloudShare's G2 Winter 2024 awards arrived and we’ve been voted again as market leaders in virtual IT labs, and more. - [The Top 10 Sales Engineer Communities to Join in 2024](https://www.cloudshare.com/blog/the-top-10-sales-engineer-communities-to-join/): Here are some of the best sales engineering communities to help you gain new knowledge, discover new tools, and develop your career. - [The Importance of Sales Enablement Solutions in 2024](https://www.cloudshare.com/blog/sales-enablement-solutions/): Why do sales enablement solutions matter in 2024? Find out the benefits and key components of a sales enablement solution, in this blog. - [The 12 best LMSs to look out for in 2024: a starter's guide](https://www.cloudshare.com/blog/best-lms/): Learning management systems are platforms where you can create and share educational content with students. Find the best options here. - [How to Market Your Training Program Like a Pro! - with Dave Derington](https://www.cloudshare.com/resources/webinars/how-to-market-your-training-program-with-dave-derington/): Collaborate with the marketing team to build a Go-To-Market strategy for your training. Watch our inspiring webinar with Dave Deington. - [How to Develop a Highly Effective Software Training Plan](https://www.cloudshare.com/blog/software-training-plan/): Most businesses struggle to align software training with business goals; a strategic approach with KPIs and executive support is essential. - [The Best Israeli Startup Innovation Programs in 2024](https://www.cloudshare.com/blog/startup-innovation-programs/): Explore the leading Israeli startup innovation programs in 2024. Uncover the secrets to their success and stay ahead in the tech world! - [Why Leadership Training is Invaluable for Your Business](https://www.cloudshare.com/blog/training-for-executives/): Is poor leadership dragging down your organization? There's a big chance that the answer to that question is yes. Read here. - [4 SaaS Demo Best Practices for Better Conversions](https://www.cloudshare.com/blog/4-saas-demo-best-practices-for-better-conversions/): Sales demos can make or break your sales process. Here we explore why sales demos are about more than just closing a deal. - [Training New Hires: How to Create Engaging Employee Onboarding](https://www.cloudshare.com/blog/engaging-new-hires-through-training/): Boost engagement and retention by implementing comprehensive onboarding and training programs. Learn how in our blog. - [9 Tips for Sales Engineers to Master the Art of Presentations](https://www.cloudshare.com/blog/9-tips-for-sales-engineers-to-master-the-art-of-presentations/): Want to know what makes a brilliant sales engineer? Probably a good combination of sales skills and technical knowledge of your product. - [Pow! How to Develop Knockout Software Training Plans - with Brenna Strickland](https://www.cloudshare.com/resources/webinars/how-to-develop-knockout-software-training-plans-with-brenna-strickland/): Watch our inspiring webinar with Kristine Kukich from Thought Industries, brings a refreshingly practical approach and informative how-to lesson on getting started using AI technology in customer education. - [The Critical Role of Cybersecurity Awareness Training in Cyber Risk Management](https://www.cloudshare.com/blog/employee-training-in-workplace-cyber-risk-management/): Guard your organization against cyber threats by empowering employees with effective cybersecurity awareness training. - [AI Upskilling: Training in the Time of ChatGPT](https://www.cloudshare.com/blog/ai-upskilling/): AI's disruptive force reshapes industries. Embrace AI upskilling for future success – adapt, grow, and thrive in the age of artificial intelligence. - [Bite-Sized Learning vs. Microlearning: What's the Difference?](https://www.cloudshare.com/blog/bite-sized-learning-vs-microlearning/): Escape information overload with microlearning and bite-sized learning. Boost productivity, retention, and engagement in your corporate training. - [Customer Training Professionals are Feeling the Pressure](https://www.cloudshare.com/blog/customer-training-professionals-are-feeling-the-pressure-cedma-2023-survey/): The results of the survey we conducted with CEdMA of its members regarding the state of customer education and the use of key technologies. - [How to Create an Exceptional Interactive Online Training Program](https://www.cloudshare.com/blog/interactive-online-training-program/): Static, passive training content is functionally obsolete. If you want your online training to truly resonate with learners, it needs to be interactive. - [Key Product Adoption Metrics You Should Already Be Tracking](https://www.cloudshare.com/blog/product-adoption-metrics/): If you don’t understand how to measure product adoption, you’ll have no real way of knowing whether or not your software is a success. - [How to Implement an Effective Product Education Strategy](https://www.cloudshare.com/blog/product-education/): If your software is technically complex, customer product education must be a priority for your SaaS company. An onboarding process is crucial. - [The ROI of Bridging the Cybersecurity Skills Gap](https://www.cloudshare.com/blog/cybersecurity-skills-gap/): As the world continues to move towards digital transformation and hyperconnectivity, cybersecurity training will only grow more critical. - [The Biggest Product Adoption Challenges You Need to Know About](https://www.cloudshare.com/blog/product-adoption-challenges/): Product adoption is simultaneously one of your most important metrics and one of your greatest challenges as a SaaS company. - [How Does Generative AI Align with Customer Software Training?](https://www.cloudshare.com/blog/generative-ai-in-customer-software-training/): Understand the implications of AI in customer education and put initiatives in place to ensure realizing the productivity benefits this technology can deliver. - [Harnessing Generative AI For Effective Customer Software Training](https://www.cloudshare.com/resources/ebooks/harnessing-generative-ai-for-effective-customer-software-training-2/): Understand the implications of AI in customer education and put initiatives in place to ensure realizing the productivity benefits this technology can and will deliver. - [Unleashing the Power of Self-Paced Training for Personalized Learning](https://www.cloudshare.com/blog/self-paced-training/): Self-paced training allows a learner to progress through a course on their own time and at their own rate, with complete autonomy. - [How to Set Up an Online Virtual Classroom in 3 Easy Steps](https://www.cloudshare.com/blog/setting-up-an-online-virtual-classroom/): Create a virtual training environment that is identical to the best local classroom experience with the benefits of giving instructions remotely. - [The Benefits of Employee Engagement Training](https://www.cloudshare.com/blog/employee-engagement-training/): Employee engagement training is a management-focused program that focuses on how to improve engagement in an organization. - [The Power of AI in Learning and Development](https://www.cloudshare.com/blog/ai-in-learning-and-development/): AI can improve your training in many ways, regardless of whether your focus is onboarding new customers, certifying partners or helping employees. - [The Top Product-Led Growth Tools of 2023](https://www.cloudshare.com/blog/product-led-growth-tools/): Product-led growth (PLG) makes your software the focal point of your company's go-to-market efforts. Find here our list of the best tools. - [How to Measure the Effectiveness of Your Customer Training Strategy](https://www.cloudshare.com/blog/how-to-measure-the-effectiveness-of-your-customer-training-strategy/): Measure, monitor, optimize. Let's talk about what's involved in customer training analytics — starting with a brief deep dive on why they're important. - [Customers Reward CloudShare with 21 G2 Badges](https://www.cloudshare.com/blog/cloudshare-g2-reviews-badges-fall-2023/): CloudShare's 21 G2 awarded badges for Fall 2023 in 3 categories: customer education, virtual IT labs, and demo automation. - [10 Best Practices for Building a Winning Self-Paced Customer Training Program](https://www.cloudshare.com/resources/ebooks/10-best-practices-for-building-self-paced-training-program/): In recent years, self-paced customer training has grown rapidly in popularity. In 2023 alone, self-paced course offerings increased by 20%. - [How to Create a Killer Self-Paced Customer Software Training Program](https://www.cloudshare.com/blog/how-to-create-a-killer-self-paced-customer-software-training-program/): Everything you need to know and understand in order to successfully incorporate self-paced learning into both onboarding and customer support. - [How to Increase Product Adoption with Customer Training](https://www.cloudshare.com/blog/how-to-increase-product-adoption-with-customer-training/): Particularly in SaaS, product adoption is indicative of not only a product's market fit but also the strength of its sales and onboarding processes. - [SaaS LMS vs. Hosted LMS: Pros and Cons Analyzed](https://www.cloudshare.com/blog/saas-lms-vs-hosted-lms/): Every organization has unique L&D needs. In some use cases a SaaS LMS simply doesn't stack up while hosted LMS may indeed be the better option. - [12 Ways to Propel Productivity in Customer Education with AI](https://www.cloudshare.com/blog/12-ways-to-propel-productivity-in-customer-education-with-ai/): CloudShare's CMO looks at the 12 ways Customer Education pros can tap the power of generative AI. Read more here. - [The 2023 Cram Kit for Online Software Training](https://www.cloudshare.com/resources/ebooks/the-2023-cram-kit-for-online-software-training/): Help yourself to this year’s most informative collection of customer education resources. %%title%% is packed with up-to-date data. - [Get Up to Speed with the 2023 Cram Kit for Online Software Training](https://www.cloudshare.com/blog/get-up-to-speed-with-the-2023-cram-kit-for-online-software-training/): The 2023 Cram Kit for Online Software Training," brings you CloudShare's best-performing content - industry research reports. - [AI: The New Imperative for Advancing Customer Education - with Kristine Kukich](https://www.cloudshare.com/resources/webinars/ai-the-new-imperative-for-advancing-customer-education-with-kristine-kukich/): Watch our inspiring webinar with Kristine Kukich from Thought Industries, brings a refreshingly practical approach and informative how-to lesson on getting started using AI technology in customer education. - [Level Up Your SaaS Business with a Proof of Concept Template](https://www.cloudshare.com/blog/level-up-your-saas-business-with-a-proof-of-concept-template/): Proof-of-concept demos are a key part of any successful SaaS vendor’s sales process. They demonstrate how to solve a potential customer’s problem. - [Best Practices for Choosing a Cloud Training Service Provider in 2023](https://www.cloudshare.com/blog/best-practices-for-choosing-a-cloud-training-service-provider/): Our guide to help you find your way through the jungle of options when choosing a cloud training vendor: best practices and success criteria. - [AI in Sales and Pre-Sales: Unlocking Opportunities and Overcoming Challenges](https://www.cloudshare.com/blog/ai-in-sales-and-presales/): AI sales automation is not only unlocking new opportunities for sales teams but also freeing them up to focus on making better pitches and closing more deals. - [Save the Date for the Ultimate Overview on Advancing Customer Education with AI [Webinar]](https://www.cloudshare.com/blog/ultimate-overview-on-advancing-customer-education-with-ai-webinar/): While we’ve published some introductory lessons regarding ChatGPT on our blog, we’re now gearing up to present a comprehensive webinar about it.. - [NTT Innovation Laboratory Israel Creates "Magic" Product Evaluation Environments with CloudShare](https://www.cloudshare.com/resources/case-studies/ntt-innovation-laboratory-israel-creates-magic-product-evaluation-environments-with-cloudshare/): Read NTT Innovation Lab Israel case study to learn how they were able to repurpose the CloudShare platform to create a sandbox for evaluating new technologies for their clients. - [Embracing Cloud Diversity with Open Arms and a Dash of Humor](https://www.cloudshare.com/blog/embracing-cloud-diversity-with-open-arms-and-a-dash-of-humor/): Dive into CloudShare's humorous take on cloud service devotion. Embrace cloud diversity, avoid migration headaches, and more. - [Qlik Scales Up Self-Paced Training and Onboarding with CloudShare](https://www.cloudshare.com/resources/case-studies/qlik-scales-up-self-paced-training-and-onboarding-with-cloudshare/): Read our case study on how Qlik enables scalable, self-paced training with CloudShare. - [ControlUp Improves ROI and Customer Satisfaction with CloudShare](https://www.cloudshare.com/resources/videos/controlup-improves-roi-and-customer-satisfaction-with-cloudshare/): Sivan Kroitoru, Senior Training Specialist at ControlUp, shares her success story using CloudShare - %%title%%. - [CloudShare Alternatives: What Should You Use for Virtual Training?](https://www.cloudshare.com/blog/cloudshare-alternatives-for-virtual-training/): CloudShare Alternatives for virtual training. CloudShare's training platform is flexible, scalable, intuitive, most importantly affordable. - [5 Best Practices for Technical Training](https://www.cloudshare.com/blog/technical-training-best-practices/): Technical training is generally used to teach core technical skills and competencies, either as part of employee onboarding or for upskilling/reskilling purposes. - [Effective Product Onboarding: Maximizing User Engagement and Satisfaction](https://www.cloudshare.com/blog/effective-product-onboarding/): Effective product onboarding goes well beyond a product demo or a few tutorial videos, after all. Let's talk about what you can do to improve your own process. - [The Engagement Spiral - Key Strategies for Keeping Trainees Engaged with Jan Keck](https://www.cloudshare.com/resources/webinars/the-engagement-spiral-key-strategies-for-keeping-trainees-engaged/): Watch our inspiring webinar with Josh Cavalier, who discussed AI's secret power to unlock the mysteries of customer education. - [How to Maximize Success in MVP Development](https://www.cloudshare.com/blog/mvp-development-mistakes/): MVP development is an approach to software development that focuses on creating a minimum viable product at the outset. - [Technical Due Diligence: Key Components and How to Get it Right](https://www.cloudshare.com/blog/technical-due-diligence/): As you might expect, technical due diligence can be incredibly complex. It's very easy to go about performing an assessment the wrong way. - [NTT Innovation Lab Creates "Magic" POCs with CloudShare](https://www.cloudshare.com/resources/videos/ntt-innovation-lab-creates-magic-pocs-with-cloudshare/): Moshe Karako, CTO of NTT Innovation Lab Israel,, shares their success story using CloudShare for evaluating technologies. - [Tap These Tips to Keep Every Trainee Engaged](https://www.cloudshare.com/blog/tips-to-keep-every-trainee-engaged/): Read our expert's blog post about %%title%%. - [Understanding Software Training Pricing: What You Need to Know](https://www.cloudshare.com/blog/software-training-pricing/): Whether you're offering premium training to customers, or working on employee onboarding, you need to know how to calculate your software training costs. - [The Five Key Elements of an Effective Training Environment](https://www.cloudshare.com/blog/effective-training-environment/): The effectiveness of any training program ultimately comes down to two things. First is the guiding strategy under which the... - [ChatGPT Prompt Engineering for Training Managers](https://www.cloudshare.com/blog/prompt-engineering-for-training-managers/): If you want to truly harness the potential of ChatGPT for your training program, there's one critical skill you'll need... - [How to Use ChatGPT for Training Content Creation](https://www.cloudshare.com/blog/chatgpt-for-training-content-creation/): We recently discussed how training professionals can use ChatGPT. Today, we're going to revisit that topic. Specifically, we'll examine what... - [How to Reduce Your Training's Dropout Rates](https://www.cloudshare.com/blog/training-dropout-rates/): One of the most effective ways to reduce churn is with onboarding. Customers that understand how to use your software... - [5 Strategies to Boost Customer Renewal Rate and Drive Revenue](https://www.cloudshare.com/blog/customer-renewal-rate-strategies/): You've likely heard a dozen times by now that it costs roughly five times more to acquire new customers than... - [The Power of Customer Training Analytics: Unveiling Valuable Insights](https://www.cloudshare.com/blog/customer-training-analytics/): Software-as-a-service is, for all intents and purposes, a buyer's market. Unless you're fortunate enough to operate in an incredibly focused... - [The Power of ChatGPT for Customer Success: A Revolutionary Approach](https://www.cloudshare.com/blog/chatgpt-for-customer-success/): Let's get one thing out of the way first. Don't buy into the hype about ChatGPT. It's not replacing human... - [5 Benefits of Blended Learning for Corporate Training](https://www.cloudshare.com/blog/blended-learning-for-corporate-training/): Remember when some people thought in-person instruction would be completely replaced by virtual training? Granted, the idea wasn't completely crazy.... - [How Procentia Successfully Transformed Customer Training with CloudShare](https://www.cloudshare.com/blog/procentia-cloudshare-customer-training-case-study/): Hands-on experiences are vital for effective software training, enabling learners to engage in immersive, unforgettable experiences. - [Unlock the Power of Multi-Region VILT with CloudShare](https://www.cloudshare.com/blog/multi-region-vilt/): Though virtual training has given way to blended learning in recent years, its benefits are still clear to anyone who's... - [Semperis Achieves Faster, More Effective and Scalable POCs with CloudShare](https://www.cloudshare.com/resources/case-studies/semperis-achieves-faster-more-effective-and-scalable-pocs-with-cloudshare/): - [Procentia Delivers Exceptional Customer Experiences with CloudShare](https://www.cloudshare.com/resources/videos/procentia-delivers-exceptional-customer-experiences-with-cloudshare/): Rebecca Forster, Training Manager, and Stewart Colgrave, Technical Software Training Expert at Procentia, share their success story using CloudShare - [Navigating Tight Budgets: Insights from Our 2023 Virtual Software Training Industry Survey](https://www.cloudshare.com/blog/navigating-tight-budgets-insights-from-our-2023-virtual-software-training-industry-survey/): Insights from our 2023 virtual software training industry survey. A snapshot of our key findings and a few stats that are likely to surprise you. - [The State of Virtual Software Training in 2023 - CloudShare's Industry Report](https://www.cloudshare.com/resources/whitepapers/the-state-of-virtual-software-training-in-2023/): Read our industry survey about %%title%%. Organizations are taking a defensive approach to training, focusing on customer and employee retention, and leveraging self-paced training to help compensate for understaffing. - [10 Sales Enablement Influencers to Follow in 2023](https://www.cloudshare.com/blog/top-sales-enablement-influencers/): Maintaining an effective sales enablement program is a collaborative undertaking. It requires not just software, strategy, and training but also... - [CloudShare & Qlik - How to Build an Effective and Profitable Self-Paced Training Program](https://www.cloudshare.com/resources/webinars/register-how-to-build-an-effective-and-profitable-self-paced-training-program/): Watch our webinar with Qlik on %%title%%. - [5 Online Training Influencers to Follow in 2023](https://www.cloudshare.com/blog/online-training-influencers/): Your business needs an effective training program — not just for employees, but also to onboard new customers. That goes... - [Building Your Perfect Sales Tech Stack in 2023](https://www.cloudshare.com/blog/building-your-perfect-sales-tech-stack/): Whether for customer success or sales enablement, your tech stack is crucial. Without the right tools and technology, your sales... - [See How Your Online Training Program Measures Up to Industry Benchmarks](https://www.cloudshare.com/blog/online-training-program-and-industry-benchmarks/): The 2023 Online Training Industry Benchmarks Leave Something to be Desired. Find out what yours are and how to exceed them, in our blog. - [The Six Disciplines for Using Artificial Intelligence in Customer Education - with Josh Cavalier](https://www.cloudshare.com/resources/webinars/the-six-disciplines-for-using-artificial-intelligence-in-customer-education/): Watch our inspiring webinar "%%title%%" with Josh Cavalier, a top-notch expert in the field of computer-based training, who discussed AI's secret power to unlock the mysteries of customer education. - [10 VILT Tips: How VILT Software Can Help Your Business Stay Competitive in a Changing World](https://www.cloudshare.com/blog/vilt-tips/): How VILT software can help your business stay competitive in a changing world. Check out the top 10 tips for VILT. - [How VILT Can Save a Technical Sales Pitch Under Pressure](https://www.cloudshare.com/blog/how-vilt-can-save-a-technical-sales-pitch/): VILT allows you to wrap both a technical sales pitch and a product demo into a single, highly effective package. - [Best Corporate Training Models for Learning & Development](https://www.cloudshare.com/blog/best-corporate-training-models-for-learning-development/): No matter your industry or vertical, stagnation is not an option. You need to plan for the future — you... - [Using ChatGPT for Training: Practical Hands-On Tips for Training Professionals](https://www.cloudshare.com/blog/using-chatgpt-for-training/): Artificial intelligence has been front of mind for virtually everyone of late, and with good reason. OpenAI's ChatGPT took the... - [What to Accomplish in Your First 90 Days As a Director of Sales Engineering](https://www.cloudshare.com/blog/what-to-accomplish-in-your-first-90-days-as-a-director-of-sales-engineering/): Are you a new Head of Sales Engineering? Read this blog to understand what to accomplish in your first 90 days on the job. - [Measuring Success Across the Customer Lifecycle: Key Metrics](https://www.cloudshare.com/blog/measuring-success-across-the-customer-lifecycle/): Most modern customer education programs are centered around onboarding. Find out why this is a mistake and what to measure instead. - [CloudShare, Docebo & AlgoSec - Level Up Your business With a Hybrid Learning Model](https://www.cloudshare.com/resources/webinars/cloudshare-docebo-algosec-level-up-your-business-with-a-hybrid-learning-model/): - [Top Sales Enablement Podcasts of 2023: Our Full List](https://www.cloudshare.com/blog/top-sales-enablement-podcasts/): We've collected some of the top sales leadership podcasts — valuable resources to help you grow and improve your sales skills. - [What to Accomplish in Your First 90 Days as a Head of Training](https://www.cloudshare.com/blog/what-to-accomplish-in-your-first-90-days-as-a-head-of-training/): Landed your first role as a Head of Training? Find out what you must accomplish in your first 90 days, in order to be successful. - [How to Become a Head of Training and Development](https://www.cloudshare.com/blog/how-to-become-a-head-of-training-and-development/): Learn our article and find out how to make the career transition from a training professional to a Head of Training and Development. - [How to Become a Director of Sales Engineering](https://www.cloudshare.com/blog/how-to-become-a-director-of-sales-engineering/): Learn how to make the career leap from sales engineer to director of sales engineering. Find out how to secure your first role in our guide. - [Testimonials: Start Seeing ROI From Your Training Program](https://www.cloudshare.com/resources/brochures/testimonials-start-seeing-roi-from-your-training-program/): Discover how thousands of leading software companies are spinning up training labs in seconds, scaling training, controlling costs, growing into new channels of business, and increasing their bottom line, with CloudShare - [How to Create an Azure Sandbox Environment](https://www.cloudshare.com/blog/how-to-create-an-azure-sandbox-environment/): Read a detailed how-to article, to learn how to create an Azure sandbox environment. Bonus: Receive best practices from trusted experts. - [SaaS Customer Onboarding: 7 Best Practices to Ensure Success](https://www.cloudshare.com/blog/saas-customer-onboarding-best-practices/): Uncover the 7 best practices to ensure a successful SaaS onboarding. Find out what successful SaaS onboarding looks like in this blog. - [From Cybersecurity Training to Cyber Resilience: 8 Major Benefits of Cyber Range Platforms](https://www.cloudshare.com/blog/from-cybersecurity-training-to-cyber-resilience-8-major-benefits-of-cyber-range-platforms/): Although cyber ranges were developed originally for the public sector, they have expanded far beyond their original roots. Learn more here. - [What is a Product Demo? A Helpful Guide for Sales Teams](https://www.cloudshare.com/blog/what-is-a-product-demo-a-helpful-guide-for-sales-teams/): What's a product demo? And what's the difference between a product demo and a sales demo? Find out when you read CloudShare's blog. - [The Importance of Customer Onboarding in Reducing SaaS Churn](https://www.cloudshare.com/blog/customer-onboarding-in-reducing-saas-churn/): Find out why customer onboarding plays a crucial role in your SaaS churn rate, and effective strategies for reducing SaaS churn. - [9 Must-Know Metrics to Measure Sales Engineer Performance](https://www.cloudshare.com/resources/ebooks/9-metrics-to-help-you-build-a-more-effective-sales-engineering-team/): --- ## Glossary - [Microlearning](https://www.cloudshare.com/virtual-it-labs-glossary/microlearning/): Discover how microlearning boosts IT training efficiency with bite-sized, focused lessons for faster, on-demand skill development. - [Learning Modalities](https://www.cloudshare.com/virtual-it-labs-glossary/learning-modalities/): Explore different learning modalities and how they impact IT training outcomes, engagement, and knowledge retention in virtual environments. - [Formative Evaluation](https://www.cloudshare.com/virtual-it-labs-glossary/formative-evaluation/): Learn how formative evaluation improves training by providing ongoing feedback to enhance learner performance and course effectiveness. - [Authoring Tool](https://www.cloudshare.com/virtual-it-labs-glossary/authoring-tool/): Discover how authoring tools help create, edit, and manage eLearning content for engaging, interactive, and effective digital training. - [Skills Assessment](https://www.cloudshare.com/virtual-it-labs-glossary/skills-assessment/): Evaluate skills, close gaps, and improve hiring and training with structured skill assessments tailored to your organization's needs. - [Interactive Training](https://www.cloudshare.com/virtual-it-labs-glossary/interactive-training/): Boost engagement and retention with interactive training through simulations, collaboration, and adaptive learning. - [Enterprise Sales Enablement](https://www.cloudshare.com/virtual-it-labs-glossary/enterprise-sales-enablement/): Enterprise sales enablement equips teams to manage high-value accounts, enhance buyer experiences, and streamline processes. - [Hands-On Skills](https://www.cloudshare.com/virtual-it-labs-glossary/hands-on-skills/): Virtual labs revolutionize hands-on skills training, combining active learning and real-world application for better engagement. - [Virtual Simulation Lab](https://www.cloudshare.com/virtual-it-labs-glossary/virtual-simulation-lab/): Discover how virtual simulation labs enhance hands-on learning, boost skills, and provide real-world training in a risk-free environment. - [Education Qualified Leads](https://www.cloudshare.com/virtual-it-labs-glossary/education-qualified-leads/): Learn how Education Qualified Leads (EQLs) can drive sales by nurturing prospects with impactful training in virtual IT labs. - [Cybersecurity Posture](https://www.cloudshare.com/virtual-it-labs-glossary/cybersecurity-posture/): Assess and strengthen your business's cybersecurity posture to reduce risk and protect against cyber threats. - [Software Sandbox](https://www.cloudshare.com/virtual-it-labs-glossary/software-sandbox/): Learn how software sandboxes enable safe testing, development, and training in isolated virtual environments. - [Tactile Learning](https://www.cloudshare.com/virtual-it-labs-glossary/tactile-learning/): Explore how tactile learning engages learners through hands-on experiences and physical interaction to enhance comprehension and retention. - [Digital Training](https://www.cloudshare.com/virtual-it-labs-glossary/digital-training/): Discover how digital training leverages virtual systems to provide flexible, scalable, and accessible learning experiences. - [Channel Learning](https://www.cloudshare.com/virtual-it-labs-glossary/channel-learning/): Channel learning integrates multiple technologies for dynamic, personalized, and accessible learning experiences. - [Aesthetic Learning](https://www.cloudshare.com/virtual-it-labs-glossary/aesthetic-learning/): Learn how aesthetic learning, emphasizing creativity and sensory engagement, enhances retention and personalizes education. - [Learner Experience](https://www.cloudshare.com/virtual-it-labs-glossary/learner-experience/): Explore what the learner experience entails, its benefits, and best practices to enhance learning outcomes and engagement. - [Cyber Security Awareness Training](https://www.cloudshare.com/virtual-it-labs-glossary/cyber-security-awareness-training/): Discover Cybersecurity Awareness Training: benefits, best practices, and how it enhances your team's ability to counteract cyber threats. - [Asynchronous Learning](https://www.cloudshare.com/virtual-it-labs-glossary/asynchronous-learning/): What is Asynchronous Learning? Asynchronous learning, also known as self-paced training, is a learning model in which students engage with... - [Adaptive Learning](https://www.cloudshare.com/virtual-it-labs-glossary/adaptive-learning/): Discover the benefits of adaptive learning in virtual IT labs. Enhance training efficiency and personalize learning experiences. - [Cyber Attack Simulation Exercise](https://www.cloudshare.com/virtual-it-labs-glossary/cyber-attack-simulation-exercise/): What is a Cyber Attack Simulation Exercise? A cyber attack simulation exercise, also known as a cyber security simulation exercise,... - [Skill Validation](https://www.cloudshare.com/virtual-it-labs-glossary/skill-validation/): Skill validation assesses an individual's knowledge and competencies for personalized training, job suitability, and certification. - [Digital Adoption Platform](https://www.cloudshare.com/virtual-it-labs-glossary/digital-adoption-platform/): DAP is a software solution designed to facilitate more effective customer education, streamlining product adoption while also improving UX. - [Shareable Content Object Reference Model (SCORM)](https://www.cloudshare.com/virtual-it-labs-glossary/shareable-content-object-reference-model/): SCORM is a framework that standardizes the development, management, and design of virtual training and e-learning. - [Software Training Platform](https://www.cloudshare.com/virtual-it-labs-glossary/software-training-platform/): A software training platform, is software designed to facilitate a company's virtual training efforts. Learn more on our page. - [Product Education](https://www.cloudshare.com/virtual-it-labs-glossary/product-education/): Product education refers to everything you do to ensure your customers understand your software. Learn now on our glossary page. - [Live Sales Demos](https://www.cloudshare.com/virtual-it-labs-glossary/live-sales-demos/): A live sales demo helps move a lead through the buying process to become a loyal customer. Learn how to ensure success. - [Sentiment Analysis](https://www.cloudshare.com/virtual-it-labs-glossary/sentiment-analysis/): Sentiment analysis is a powerful tool leveraging the latest advancements in NLP and AI. Learn more about sentiment analysis. - [Software Due Diligence](https://www.cloudshare.com/virtual-it-labs-glossary/software-due-diligence/): Software due diligence is a process for outside parties to thoroughly understand the technical aspects of a software company. - [Employee Everboarding](https://www.cloudshare.com/virtual-it-labs-glossary/employee-everboarding/): Onboarding has been a central part of training new hires for decades, but many are shifting to everboarding for greater benefits. - [Inclusive Learning](https://www.cloudshare.com/virtual-it-labs-glossary/inclusive-learning/): Inclusive learning is the practice of creating learning environments that consider everyone in the workforce. - [Digital Fluency](https://www.cloudshare.com/virtual-it-labs-glossary/digital-fluency/): Digital fluency is learning and applying technologies to everyday tasks. Developing a digitally fluent workforce provides many benefits. - [Sales Stack](https://www.cloudshare.com/virtual-it-labs-glossary/sales-stack/): A sales stack encompasses every piece of technology used by your organization's sales team. Learn more about sales stack. - [Digital Sales Room](https://www.cloudshare.com/virtual-it-labs-glossary/digital-sales-room/): A digital sales room is a centralized online space that allows buyers to collaborate with a company's sales representatives. - [Learning Experience Platform (LXP)](https://www.cloudshare.com/virtual-it-labs-glossary/learning-experience-platform/): LXP is a software-based solution designed to help improve L&D efforts through deeper personalization and learner engagement. - [Multisensory Learning](https://www.cloudshare.com/virtual-it-labs-glossary/multisensory-learning/): Multisensory learning is an approach to L&D in which participants are encouraged to use multiple senses when engaging. - [Technical Enablement](https://www.cloudshare.com/virtual-it-labs-glossary/technical-enablement/): Technical enablement is the processes and strategies an organization uses to increase the aptitude and effectiveness of its users. - [Self-Service Demo](https://www.cloudshare.com/virtual-it-labs-glossary/self-service-demo/): Similar to self-service customer onboarding, a self-service demo allows prospects to explore your software on their own time. - [Technical Due Diligence](https://www.cloudshare.com/virtual-it-labs-glossary/technical-due-diligence/): What is Technical Due Diligence? Typically performed prior to investment, a merger or acquisition, or an initial public offering, technical... - [Minimum Viable Product (MVP) Development](https://www.cloudshare.com/virtual-it-labs-glossary/minimum-viable-product/): What is a Minimum Viable Product? Within the context of software development, a minimum viable product (MVP) is any application,... - [Sales Enablement Experience](https://www.cloudshare.com/virtual-it-labs-glossary/sales-enablement-experience/): What is Sales Enablement Experience? An organization's sales enablement experience encompasses every facet of its efforts to support sales enablement... - [Training Environment](https://www.cloudshare.com/virtual-it-labs-glossary/training-environment/): A training environment is a setting or platform designed to help individuals develop new skills, competencies, or knowledge. - [Sales Engagement](https://www.cloudshare.com/virtual-it-labs-glossary/sales-engagement/): We’ll cover how this process transpires and what best practices and tools you can use to guarantee success. - [Sales Productivity](https://www.cloudshare.com/virtual-it-labs-glossary/sales-productivity/): Even if you have the best product offering on the market, your success still relies on the performance of your... - [Product Adoption](https://www.cloudshare.com/virtual-it-labs-glossary/product-adoption/): New product adoption programs help companies cultivate a loyal following and gain a foothold in the market. Read more here. - [Customer Retention](https://www.cloudshare.com/virtual-it-labs-glossary/customer-retention/): Answer "what is customer retention," find out why it matters, how to calculate it, and how to improve your customer retention rates. - [Virtual Sales Training](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-virtual-sales-training/): Virtual sales training in a nutshell involves professional training programs conducted over the Internet and directed at members of the... - [Product Operations](https://www.cloudshare.com/virtual-it-labs-glossary/product-operations/): Product ops is a business role that focuses on helping out product managers with “low-level” tasks, such as gathering and analyzing data. Learn more here. - [Sales Training Platform](https://www.cloudshare.com/virtual-it-labs-glossary/sales-training-platform/): Sales training unlocks new skills and abilities in your sales staff and ensures their talents properly translate into conversions. Learn more here. - [Enterprise Software Training](https://www.cloudshare.com/virtual-it-labs-glossary/enterprise-software-training/): Enterprise software training is perfect for employee onboarding, skills development, compliance training, and many other applications. - [SaaS Product Training](https://www.cloudshare.com/virtual-it-labs-glossary/saas-product-training/): Product training is paramount in the SaaS market, business softwares contains many complicated features that take time to understand. - [Customer Training Platform](https://www.cloudshare.com/virtual-it-labs-glossary/customer-training-platform/): When you think of business training, you almost always imagine employees taking courses to improve workplace productivity and jump-start professional... - [Technical Training Program](https://www.cloudshare.com/virtual-it-labs-glossary/technical-training-program/): Technical training is a win-win for everybody involved. Management teams enjoy a higher level of productivity, fewer errors, and reduced employee turnover. - [Sales Enablement Technology](https://www.cloudshare.com/virtual-it-labs-glossary/sales-enablement-technology/): Let’s go over sales enablement software and how to choose the products and solutions that will empower your company’s sales strategy for years to come. - [Cloud-Based Training System](https://www.cloudshare.com/virtual-it-labs-glossary/cloud-based-training-system/): Businesses rely on cloud applications and services more than ever, thanks to the cloud’s superior efficiency and accessibility. Those benefits... - [Product Training](https://www.cloudshare.com/virtual-it-labs-glossary/product-training/): Product Training - the content of the training courses explains your product. Learn more about %%title%% with our glossary section. - [Training On-Demand](https://www.cloudshare.com/virtual-it-labs-glossary/training-on-demand/): Training On-Demand is a strategy that gives learners the relevant content they need when they need it. Learn more on our glossary section. - [High-Touch Onboarding](https://www.cloudshare.com/virtual-it-labs-glossary/high-touch-onboarding/): If you want to give your potential customers even more reason to choose you over the competition, find out how to create a high-touch onboarding experience. - [Self-Service Customer Onboarding](https://www.cloudshare.com/virtual-it-labs-glossary/self-service-customer-onboarding/): Learn more about %%title%% with our glossary section. Understand the benefits of software onboarding. - [Environment Testing](https://www.cloudshare.com/virtual-it-labs-glossary/environment-testing/): Learn more about what is Environment Testing and Benefits of an Automated Testing Environment with CloudShare. - [Cloud Acceleration](https://www.cloudshare.com/virtual-it-labs-glossary/cloud-acceleration/): Learn more about what is Cloud Acceleration and the benefits of using cloud acceleration services with CloudShare. - [Sales Enablement Analytics](https://www.cloudshare.com/virtual-it-labs-glossary/sales-enablement-analytics/): Sales Enablement Analytics empowers sales staff with data-driven insights and findings, to keep track of statistics. Learn more here. - [Virtual Sales Training](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-virtual-sales-training-2/): Learn more about what is Virtual Sales Training and the Best Practices for use this to present and communicate your brand. - [Cyber Resilience Training](https://www.cloudshare.com/virtual-it-labs-glossary/cyber-resilience-training/): Cyber resilience training teaches employees how to protect and improve the company's cybersecurity posture in their specific role. - [Sales Discovery Process](https://www.cloudshare.com/virtual-it-labs-glossary/sales-discovery-process/): The sales discovery process is typically the first time a lead and a salesperson interact. Ideally, it is an open-ended conversation that helps qualify the prospect. - [Product Experience](https://www.cloudshare.com/virtual-it-labs-glossary/product-experience/): Product experience refers to the customer’s journey within a product, and is a key aspect of product-led growth. While it is similar to user experience. - [Product-Led Growth](https://www.cloudshare.com/virtual-it-labs-glossary/product-led-growth/): Product-led growth describes a business strategy that puts a company's product (usually software) at the heart of their overall customer experience. - [Remote Employee Training](https://www.cloudshare.com/virtual-it-labs-glossary/remote-employee-training/): Remote employee training is a learning solution using multimedia to deliver training content to remote employees. Learn more here. - [Sandbox Virtual Machine](https://www.cloudshare.com/virtual-it-labs-glossary/sandbox-virtual-machine/): A sandbox is a virtual machine used to run software in a testing environment keeping it separate from an actual production. - [Interactive Demo Software](https://www.cloudshare.com/virtual-it-labs-glossary/interactive-demo-software/): Interactive Demo Software - What is it, how does it work, and why it's so important to know for online sales enablement Find here more info. - [SaaS Sales Funnel](https://www.cloudshare.com/virtual-it-labs-glossary/saas-sales-funnel/): The SaaS Sales Funnel is the selling process involves multiple stages geared towards building awareness, getting conversions, and more. - [Customer Health Score ](https://www.cloudshare.com/virtual-it-labs-glossary/customer-health-score/): A customer health score is designed to be an indicator of how likely each customer is to renew, leave, or grow their account with you. - [Customer Onboarding Software](https://www.cloudshare.com/virtual-it-labs-glossary/customer-onboarding-software/): Customer onboarding software is the digital technology that allows for welcoming new customers and helping them learn to use your product. - [Customer Training Software](https://www.cloudshare.com/virtual-it-labs-glossary/customer-training-software/): Customer training software is any platform that enables technology companies to educate their customers on how to use their product. - [Corporate Training Platform](https://www.cloudshare.com/virtual-it-labs-glossary/corporate-training-platform/): A corporate training platform is the software used to train employees at an organization, offering activities and hands-on virtual training. - [Sales Enablement Platform](https://www.cloudshare.com/virtual-it-labs-glossary/sales-enablement-platform/): A sales enablement platform is a collection of sales technology and tools, all geared toward shortening the sales cycle. - [Hybrid Learning](https://www.cloudshare.com/virtual-it-labs-glossary/hybrid-learning/): Learn more about Hybrid Learning and how to implement this. CloudShare teach you here how to use hybrid learning model. - [Demo Environment](https://www.cloudshare.com/virtual-it-labs-glossary/demo-environment/): Learn with CloudShare how demo environment refers to the virtual surroundings that software demos take place within. - [Cloud Development Environment](https://www.cloudshare.com/virtual-it-labs-glossary/cloud-development-environment/): Cloud development environment “lives” in the cloud and is accessed via a browser instead of being installed on a physical hard drive. - [Demo Experience](https://www.cloudshare.com/virtual-it-labs-glossary/demo-experience/): Demo experience define the way your sales demo is structured, the platform you use to deliver it and the content you choose to share. - [SaaS Sales Training](https://www.cloudshare.com/virtual-it-labs-glossary/saas-sales-training/): SaaS Sales Training is usually the process of training your clients’ sales teams to use SaaS software to better serve the way they work. - [Product Demo](https://www.cloudshare.com/virtual-it-labs-glossary/product-demo/): You need a product demo platform to ensure that the demo experience is seamless, engaging, and hitch-free. Learn more here. - [Hands-on Training](https://www.cloudshare.com/virtual-it-labs-glossary/hands-on-training/): Hands-on training refers to software training that involves a practical element, where the user is able to learn how to use the software. - [Product Demo Platform](https://www.cloudshare.com/virtual-it-labs-glossary/product-demo-platform/): A product demo platform is a kind of technology that allows you to generate demos of your software so the customers can see the platform. - [Remote Virtual Training](https://www.cloudshare.com/virtual-it-labs-glossary/remote-virtual-training/): Remote virtual training is sometimes known simply as remote training. Just as the name suggests, it’s a form of training takes place remotely. - [SaaS Onboarding](https://www.cloudshare.com/virtual-it-labs-glossary/saas-onboarding/): SaaS onboarding is the process of helping new users set up and use a piece of cloud-based software so that the users will realize benefits. - [Automated Test Environment](https://www.cloudshare.com/virtual-it-labs-glossary/automated-test-environment/): An automated test environment removes the manual aspects around environment provisioning, configuration, and data management. - [Sales Readiness](https://www.cloudshare.com/virtual-it-labs-glossary/sales-readiness/): The term “sales readiness” covers a range of strategies and practices that are all concerned with ensuring salespeople are “sales-ready”. - [Sales Enablement Training](https://www.cloudshare.com/virtual-it-labs-glossary/sales-enablement-training/): Sales enablement training means training your sales team so that they are able to sell your products or services to prospects in the best way. - [Remote Training Software](https://www.cloudshare.com/virtual-it-labs-glossary/remote-training-software/): Remote training software provides a range of virtual training experiences for people to make use of anywhere, any time, and using any device. - [Customer Training](https://www.cloudshare.com/virtual-it-labs-glossary/customer-training/): The goal of customer training is to help your customer use your product or solution and thus improve the customer experience. - [Cyber Security Simulation Training](https://www.cloudshare.com/virtual-it-labs-glossary/cyber-security-simulation-training/): Cybersecurity simulation training is a way to accurately replicate your IT setup and test how your organization responds to simulated cyberattacks. - [Online Virtual Machine](https://www.cloudshare.com/virtual-it-labs-glossary/online-virtual-machine/): Online virtual machines are the latest tools available to effective business owners. Take advantage of them today. Learn more here. - [Cloud Training Solution](https://www.cloudshare.com/virtual-it-labs-glossary/cloud-training/): Cloud training is much easier when done through cloud computing technologies. Learn more about this development. - [Virtual Training Platform](https://www.cloudshare.com/virtual-it-labs-glossary/virtual-training-platform/): Businesses have invested immensely in IT training labs for this purpose. Let’s talk about online training and how your company can benefit from it. - [Customer Education Program](https://www.cloudshare.com/virtual-it-labs-glossary/customer-education-program/): There’s no doubt that informed clients result in more profitable businesses. Customer training is, therefore, a strong priority for most businesses. - [Virtual Classroom Software](https://www.cloudshare.com/virtual-it-labs-glossary/virtual-classroom-software/): Virtual classrooms are online spaces that serve the same function as physical classrooms, participants and instructors can still enjoy real-time interactions. - [Online Training Software](https://www.cloudshare.com/virtual-it-labs-glossary/online-training-software/): Online training software for companies typically comes in the form of cloud-based learning management systems (LMSs). - [Cloud Labs](https://www.cloudshare.com/virtual-it-labs-glossary/cloud-labs/): Cloud labs are a versatile and configurable platform for businesses to create and use their own virtual sandbox environments online. - [Channel Sales Training](https://www.cloudshare.com/virtual-it-labs-glossary/channel-sales-training/): Instead of investing in an in-house direct sales team, this channel partner sales strategy is the fastest way to enter a market quickly. - [Cloud Computing Training](https://www.cloudshare.com/virtual-it-labs-glossary/cloud-computing-training/): Using a cloud-based training system to give your workforce the experience and knowledge it needs to handle cloud computing demands. - [What Are Practice Labs For IT Training?](https://www.cloudshare.com/virtual-it-labs-glossary/what-are-practice-labs-for-it-training/): Practice labs are a method for delivering IT training through virtual means. In a simulated environment, the participants and instructors interact over the internet. - [Virtual Desktop](https://www.cloudshare.com/virtual-it-labs-glossary/virtual-desktop/): Learn about virtual desktops and how to use them for sandboxes or replicate complex environments for virtual training, demos, and POCs. - [Software Sales Training](https://www.cloudshare.com/virtual-it-labs-glossary/software-sales-training/): Whether you’re just selling to individuals or need enterprise software sales training, a few general tips can help you get started. - [Software Sales Engineer](https://www.cloudshare.com/virtual-it-labs-glossary/software-sales-engineer/): Bridging the gap between enterprise software developers and B2B clients is a challenge that not many professionals can take on. - [Business Acceleration Cloud](https://www.cloudshare.com/virtual-it-labs-glossary/business-acceleration-cloud/): It’s an important term to learn in modern business, so let’s go into detail about business acceleration cloud (BAC). - [Cyber Range as a Service](https://www.cloudshare.com/virtual-it-labs-glossary/cyber-range-as-a-service/): What is a cyber range andhow is it offered as a service? Learn more about cyber range training and it's applications in cybersecurity. - [Google Cloud Test Lab](https://www.cloudshare.com/virtual-it-labs-glossary/google-cloud-test-lab/): Learn how to use virtual test labs for all your virtual training and sales demo needs as well as implementing company-wide cloud technologies. - [Azure DevTest Labs](https://www.cloudshare.com/virtual-it-labs-glossary/azure-devtest-labs/): Learn what Azure DevTest labs are and how to use Microsoft Azure for dev/test, sandboxing, virtual training, and sales demos & POCs. - [What Are Cloud Labs as a Service?](https://www.cloudshare.com/virtual-it-labs-glossary/cloud-labs-as-a-service/): Cloud labs as a service are important to pre-sales demos and POCs, as well as post-sales training for customers, making it even simpler and cost-effective. - [Hybrid Cloud](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-hybrid-cloud/): Hybrid cloud is the future of technology in business, offering cost-savings ans flexibility by combining your on-premise network with the public cloud. - [Channel Partner Sales](https://www.cloudshare.com/virtual-it-labs-glossary/channel-partner-sales/): Many organizations opt for channel partners, or third-party companies that sell products and services on behalf of the original vendor. - [Agile Learning Design](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-agile-learning-design/): Agile Learning Design (ADL) is an approach to the development of educational content that promotes speed, flexibility, & teamwork. - [Instructional Design](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-instructional-design/): Read this post to learn more about instructional design for training and development and what instructional designers do. - [Sales Enablement as a Service (SEaaS)](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-sales-enablement-as-a-service-seaas/): SEaaS is a term that encompasses all the services that a company’s sales team needs to provide an excellent impression and experience for the consumer. - [Net Promoter Score in Training](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-net-promoter-score-in-training/): Net Promoter Score is crucial in understanding how learners grade training - courses to instructors to content. Learn more here. - [Customer Enablement](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-customer-enablement/): Customers in the current age expect almost perfect communication, service, and responsiveness from the companies they interact with. - [Learning Management System (LMS)](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-a-learning-management-system-lms/): A learning management system is a type of software that assists in delivering educational content. Learn about cloud LMS and virtual training labs. - [Learning and Development (L&D)](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-learning-and-development-ld/): L&D encompasses various educational programs that a company’s workforce uses to build job-related skills and take on new roles in the business. - [What Are Virtual Training Labs?](https://www.cloudshare.com/virtual-it-labs-glossary/what-are-virtual-training-labs/): Virtual training labs are cloud-based training environments that emphasize an online, hands-on learning experience over a passive classroom-based one. - [Virtual Instructor-led Training (VILT)](https://www.cloudshare.com/virtual-it-labs-glossary/virtual-instructor-led-training-vilt/): VILT, is an online classroom where the student and instructor are in different locations and communicate entirely through the cloud. - [Proof-of-Concept (POC) Environment](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-a-proof-of-concept-poc-environment/): A PoC is a method for showcasing your product by offering a virtual POC environment to prospects for hands-on use, shortening the sales cycle. - [Sales Enablement](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-sales-enablement/): No matter what sales enablement solutions you choose to enact at your company, there are some general guidelines for successful deployment. - [What Are Cybersecurity Labs?](https://www.cloudshare.com/virtual-it-labs-glossary/what-are-cybersecurity-labs/): Cybersecurity training is an essential resource for those looking to protect commercial, municipal, or governmental organizations from cyber attacks. - [Sales POC](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-a-sales-poc/): In the software market, companies often request a sales POC because they aren’t sure whether your concept will work for their purposes. - [Virtual Classroom](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-a-virtual-classroom/): A virtual classroom is a learning environment in which students (customers, partners, or any third-party) engage with the lesson material online. - [Self-Paced Training](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-self-paced-training/): Self-paced learning is significantly different from the instructor-focused learning methods most students are familiar with. Self-paced training does not follow... - [Sandbox Environment](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-a-sandbox-environment/): Sandboxing solutions provide companies with virtual environments that they can use to build, test, and deploy software. Learn more here. - [Nested Virtualization](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-nested-virtualization/): Nested virtualization is a complex process that involves running virtual machines within virtual machines. Learn more here. - [Cyber Range](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-a-cyber-range/): A cyber range is a virtual environment that companies can use for cyber warfare training and software development. Learn more here. - [Cyber Resilience](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-cyber-resilience/): Cyber resilience is a company's ability to manage the consequences when affected by a cyberattack or data breach. Learn more here. - [Sales Engineering](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-sales-engineering/): The responsibilities of a sales engineer combine the ability to sell effectively with the knowledge required to understand highly-specialized products. - [IT Training](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-it-training/): IT training is precisely what it sounds like: education that targets the Information Technology industry, with the skills required for the various jobs in IT. - [Environment as a Service (EaaS)](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-environment-as-a-service-eaas/): Environment-as-a-service, or EaaS, is a service in which both the application and the environment run together and undergo version control. - [Cybersecurity Training](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-cybersecurity-training/): Why is cybersecurity such an essential topic for the modern business, and what can management do to protect the business from a data breach? - [Customer Education](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-customer-education/): When companies teach their clientele about their product offerings, those clients will likely enjoy a better experience and recommend the service. - [Web-Based Training](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-web-based-training/): Web-based training is a form of online instruction that companies use to deliver on-demand training to internal employees, clients, and business partners. - [RevOps (Revenue Operations)](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-revops-revenue-operations/): RevOps is an approach that aligns operations across marketing, sales, and customer success along the full customer lifecycle. - [Blended Learning Training](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-blended-learning-training/): Blended learning is also known as hybrid training because it combines three main elements into one lesson plan. Learn more about it here. - [Blended Learning](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-blended-learning/): Businesses always need a way to put new employees, business partners, and clients up to speed with industry developments. - [Sales Demo](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-a-sales-demo/): A sales demo shows a potential buyer how a product works to help push for the sale. o host a successful sales demo, the company must use RevOps. --- ## Questions - [How does B2B Content Localization Differ from Translation in Customer Education?](https://www.cloudshare.com/question/question-how-does-localization-differ-from-translation-in-customer-education/): When translating learning content to another language you need to consider the social and cultural backgrounds, of your customers. - [How is AI transforming the creation of educational content?](https://www.cloudshare.com/question/how-is-ai-transforming-the-creation-of-educational-content/): Where education's concerned, AI has enabled greater inclusivity, deeper personalization, and more streamlined content generation. - [How to Keep Participants Engaged in Virtual Training?](https://www.cloudshare.com/question/how-to-keep-participants-engaged-in-virtual-training/): An effective virtual training platform requires a mix of techniques, engaging content, and well-planned sessions. - [What Are the Best Cyber Range Use Cases?](https://www.cloudshare.com/question/what-are-the-best-cyber-range-use-cases/): Cyber ranges are perfect for security training. Examine a few of the top cyber range use cases and learn how they function.  - [Is Asynchronous Learning Effective for Corporate Training Programs?](https://www.cloudshare.com/question/is-asynchronous-learning-effective-for-corporate-training-programs/): Maximize flexibility in corporate training with asynchronous learning, allowing employees to learn at their own pace from anywhere. - [What are the advantages of using AI in personalized learning programs?](https://www.cloudshare.com/question/what-are-the-advantages-of-using-ai-in-personalized-leaning-programs/): Enhance engagement, retention, and ROI with AI-powered personalized learning that adapts to individual needs in real-time. - [What Are the Benefits of Hands-On Skills Training?](https://www.cloudshare.com/question/what-are-the-benefits-of-hands-on-skills-training/): Hands-on training enhances skills development with practical, engaging methods, boosting retention, problem-solving, and job readiness. - [What Is a Virtual Learning Lab and How Can It Enhance Training?](https://www.cloudshare.com/question/what-is-a-virtual-learning-lab-and-how-can-it-enhance-training/): Virtual learning labs offer interactive, scalable, and risk-free environments to enhance skills retention and training efficiency. - [What Are the Benefits of Using Virtual Hacking Labs?](https://www.cloudshare.com/question/what-are-the-benefits-of-using-virtual-hacking-labs/): Explore the benefits of virtual hacking labs, from hands-on cybersecurity training to skill development in a safe, controlled environment. - [How Can Learning Insights Improve Employee Training Programs?](https://www.cloudshare.com/question/how-can-learning-insights-improve-employee-training-programs/): Learn how actionable learning insights can enhance employee training programs by identifying gaps, boosting engagement, and driving success. - [How Can Cybersecurity Companies Leverage Virtual Environments?](https://www.cloudshare.com/question/how-can-cybersecurity-companies-leverage-virtual-environments/): Discover how virtualized environments enhance cybersecurity through secure testing, cost-effectiveness, and continuous learning. - [How Does User Emulation Work in Cybersecurity Training?](https://www.cloudshare.com/question/how-does-user-emulation-work-in-cybersecurity-training/): Enhance cybersecurity training with user emulation to simulate real-world threats and improve threat response. - [How to Evaluate Demo Automation Software?](https://www.cloudshare.com/question/evaluate-demo-automation-software/): Evaluate demo automation software by assessing ease of use, AI features, and quick demo creation for streamlined sales processes. - [What Are the Top AI-Powered Tactics for Customer Education?](https://www.cloudshare.com/question/ai-powered-tactics-for-customer-education/): Learn how AI enhances customer education by streamlining experiences, personalizing learning, and improving outcomes with automation. - [What Makes a Sales Demo Process Effective?](https://www.cloudshare.com/question/what-makes-a-sales-demo-process-effective/): Learn to enhance sales demos by focusing on customization, automation, and interactivity to convert leads into loyal customers. - [How to Improve the Software Sales Process?](https://www.cloudshare.com/question/how-to-improve-the-software-sales-process/): Master SaaS sales by improving lead nurturing, enhancing marketing-sales collaboration, and using automation for efficiency and growth. - [What Are the Most in-demand IT Skills in 2024?](https://www.cloudshare.com/question/what-are-the-most-in-demand-it-skills/): Explore the most in-demand IT skills, essential for staying competitive and advancing your career in the tech industry. - [How Do Virtual Labs Enhance Job Readiness?](https://www.cloudshare.com/question/how-do-virtual-labs-enhance-job-readiness/): Discover how virtual labs boost job readiness by providing hands-on experience and practical skills for real-world applications. - [What Are the Advantages of Self-paced Training?](https://www.cloudshare.com/question/advantages-of-self-paced-training/): Explore the benefits of self-paced training. Unlock flexible learning and maximize productivity with expert insights. - [How to Conduct Online Cybersecurity Training?](https://www.cloudshare.com/question/how-to-conduct-online-cybersecurity-training/): Learn effective strategies for online cybersecurity training. Expert advice for securing your digital assets. - [How Do You Design an Effective Cyber Exercise?](https://www.cloudshare.com/question/design-an-effective-cyber-exercise/): Craft immersive cyber exercises with expert tips. Strengthen security skills and readiness for real-world threats. - [What Are the Types of Training Environments?](https://www.cloudshare.com/question/types-of-training-environments/): Explore diverse training environments. From virtual labs to simulations, optimize learning experiences with expert guidance. - [How to Measure Feature Adoption?](https://www.cloudshare.com/question/measure-feature-adoption/): Discover strategies to increase software feature adoption and differentiate from product adoption using insights from the ProjectBI funnel. - [How Can You Use Generative AI in Sales Enablement?](https://www.cloudshare.com/question/generative-ai-in-sales-enablement/): Explore how Generative AI transforms sales enablement by automating tasks, enhancing customer insights, and personalizing outreach. - [How Can You Conduct Better Virtual Training Sessions?](https://www.cloudshare.com/question/how-to-conduct-better-virtual-training-sessions/): Elevate virtual training sessions with expert guidance. Learn techniques for engagement, interaction, and effectiveness. - [How to Create Better Interactive Product Demos for Software?](https://www.cloudshare.com/question/how-to-create-better-interactive-product-demos-for-software/): Need to know how to create better interactive product demos for software? Check our answer on CloudShare Virtual Training Q&A. - [What Are the Components of a Virtual Training Environment?](https://www.cloudshare.com/question/what-are-the-components-of-a-virtual-training-environment/): We’ll break down some of the benefits and components of these to demonstrate why they’re effective and growing in popularity. - [What is the Importance of Online Employee Training in Today’s Workplace?](https://www.cloudshare.com/question/what-is-the-importance-of-online-employee-training-in-todays-workplace/): Uncover the vital role of online employee training. Stay competitive, boost productivity, and foster skill development. - [How Can I Make Instructor-led Training More Engaging?](https://www.cloudshare.com/question/make-instructor-led-training-more-engaging/): How can instructor-led training help your organization? Read on to learn more about how online learning can help educate trainees. - [What is the difference between a sales demo and a product demo?](https://www.cloudshare.com/question/difference-between-sales-demo-and-a-product-demo/): What’s the difference between a sales demo, product demos, and other types? Keep reading to learn more. - [What should be included in a technical sales training program?](https://www.cloudshare.com/question/what-should-be-included-in-a-technical-sales-training-program/): A top-performing sales function is a cornerstone of any successful business. For salespeople in software companies, this can involve showcasing... - [How to Create an Interactive Virtual Classroom?](https://www.cloudshare.com/question/how-to-create-an-interactive-virtual-classroom/): Discover step-by-step guidance on crafting engaging virtual classrooms. Expert insights on creating interactive learning experiences. - [How do you improve customer training?](https://www.cloudshare.com/question/how-do-you-improve-customer-training/): Delivering better customer training will not only help to improve customer satisfaction but will also boost your organization’s bottom line.... - [How do I create a virtual learning environment?](https://www.cloudshare.com/question/how-do-i-create-a-virtual-learning-environment/): Unlike a face-to-face classroom, there are additional tools at your disposal when you create a virtual training environment. Each of... - [What are the benefits of virtual classroom training?](https://www.cloudshare.com/question/what-are-the-benefits-of-virtual-classroom-training/): It’s no wonder that technical training for employees, partners, prospects, and customers has shifted – even before the pandemic made... - [Why is customer education a good customer success strategy?](https://www.cloudshare.com/question/why-is-customer-education-a-good-customer-success-strategy/): Many companies end their sales cycles with a purchase order, but then leave the ongoing relationship to a customer support... - [How to create a great customer onboarding experience](https://www.cloudshare.com/question/how-to-create-a-great-customer-onboarding-experience/): Your customer onboarding process can establish the groundwork for a long, consistent, profitable relationship with each new client who feels... - [How to create a virtual training program?](https://www.cloudshare.com/question/how-to-create-a-virtual-training-program/): Building a virtual training program is perhaps too deep a topic to cover in a single Quora answer. However, we’ll... - [What are the features of a sales enablement platform?](https://www.cloudshare.com/question/what-are-the-features-of-a-sales-enablement-platform/): The three core features of a sales enablement platform are as follows: Creating and presenting product demos. Sales reps can... - [What is the difference between sandbox and developer environment?](https://www.cloudshare.com/question/what-is-the-difference-between-sandbox-and-developer-environment/): The best way to explain this is to start by looking at what each of these is, before looking at... - [What is the difference between sales enablement and sales operations?](https://www.cloudshare.com/question/what-is-the-difference-between-sales-enablement-and-sales-operation/): Both sales enablement and sales operations are vital parts of an organization, but although the two are often confused or... - [What is a proof-of-concept (POC) in cloud computing?](https://www.cloudshare.com/question/what-is-proof-of-concept-poc-in-cloud-computing/): What is a cloud POC? In cloud computing, a proof-of-concept, or POC, is a method enabling end users to test... - [What is a Practice Lab?](https://www.cloudshare.com/question/what-is-a-practice-lab/): Tech companies use practice labs to deliver IT training in a completely virtual environment, meaning students and instructors never have... - [What is Oracle Ravello?](https://www.cloudshare.com/question/what-is-oracle-ravello/): Ravello Systems was founded in Israel in 2011 and received a total of $54 million of funding before being purchased... - [What Is the Concept of a Virtual Classroom?](https://www.cloudshare.com/question/what-is-the-concept-of-a-virtual-classroom/): The rising trend of working from home has resulted in significant demand for virtual classroom training, where participants (employees, business... - [What’s the difference between VILT and eLearning?](https://www.cloudshare.com/question/whats-the-difference-between-vilt-and-elearning/): If you work in the field of corporate training, you’ve definitely heard of terms like VILT (Virtual Instructor-Led Training) and... - [How do you deliver virtual labs for software training?](https://www.cloudshare.com/question/how-do-you-deliver-virtual-labs-for-software-training/): While a relatively recent invention, online virtual labs are by no surprise becoming standard in the world of business training.... - [What are some virtual instructor-led training environment advantages?](https://www.cloudshare.com/question/what-are-some-virtual-instructor-led-training-environment-advantages/): Virtual instructor-led training (VILT) combines the convenience and accessibility of online courses with the in-depth, face-to-face experience of a physical... - [How does a virtual classroom work?](https://www.cloudshare.com/question/how-does-a-virtual-classroom-work/): A virtual classroom is a learning environment where students and instructors interact online rather than in person. Lessons are taught... - [How do you build a PoC for Software Development?](https://www.cloudshare.com/question/how-do-you-make-a-poc-for-software-development/): A proof of concept in software development is an advanced method for proving the capabilities of the product to a... - [What is an alternative or replacement to Oracle Ravello?](https://www.cloudshare.com/question/what-is-an-alternative-to-oracle-ravello/): Oracle Ravello vs CloudShare While Ravello had a number of supporters, there are a number of clear advantages that CloudShare... - [How do you make a virtual lab?](https://www.cloudshare.com/question/how-do-you-make-a-virtual-lab/): A virtual lab is a full-featured interface that offers a virtual desktop experience, including built-in applications and any network components,... - [How can you improve customer education?](https://www.cloudshare.com/question/how-can-you-improve-customer-education/): There are four key factors to creating an effective customer education strategy: Relevance, Engagement, Consistency, and Continuity. Relevance: No two... - [What are the main challenges for sales enablement?](https://www.cloudshare.com/question/what-are-the-main-challenges-for-sales-enablement/): Put in the simplest terms, sales enablement is the strategy behind sales. It involves answers to the following key questions:... - [What is digital business acceleration?](https://www.cloudshare.com/question/what-is-digital-business-acceleration/): Digital acceleration is all about leveraging technological advancements to gradually (or in some areas, quickly) replace “old-school” methodologies that involved... --- ## Events - [Revolution L&D Conference](https://www.cloudshare.com/events/revolution-ld-conference/): Join the %%title%% conference. Learn about why you should attend and how to buy tickets. Join us for an immersive experience. - [empowerED25](https://www.cloudshare.com/events/empowered25/): Join the %%title%% conference, organized by the CEdMA. Learn about why you should attend and how to buy tickets. - [Pulse Europe](https://www.cloudshare.com/events/pulse-europe/): Join the %%title%% conference at RAI Amsterdam. Learn about why you should attend and how to buy tickets. - [TSIA World INTERACT](https://www.cloudshare.com/events/tsia-world-interact/): Join the %%title%% conference in Orlando. Learn about why you should attend and how to buy tickets. - [TICE 2025 - The Annual Training Industry Conference & Expo](https://www.cloudshare.com/events/tice-2025/): The Training Industry Conference & Expo (TICE) is a premier event designed for corporate learning and development (L&D) leaders, offering... - [CEdMA Europe Conference 2024](https://www.cloudshare.com/events/cedma-europe-conference-2024/): Event Highlights The CEdMA Europe Conference 2024 will focus on scaling customer education through innovation and best practices. Key topics... - [DevLearn 2024](https://www.cloudshare.com/events/devlearn-2024/): Event Highlights DevLearn 2024 will showcase the future of learning technologies with keynotes, hands-on sessions, and interactive demos. Attendees will... - [Gitex Global](https://www.cloudshare.com/events/gitex-global/): Event Highlights GITEX GLOBAL 2024 will showcase groundbreaking innovations in AI, cloud, cybersecurity, and fintech. Attendees can experience the latest... - [Creative Training Techniques® Conference 2024](https://www.cloudshare.com/events/creative-training-techniques-conference-2024/): The Creative Training Techniques® Conference 2024, a leading event for training and development professionals, will take place in Minneapolis, MN,... - [SaaStr AI Summit 2024](https://www.cloudshare.com/events/saastr-ai-summit-2024/): The SaaStr AI Summit 2024 will feature a robust lineup of keynote speakers, insightful panel discussions, and interactive workshops. Attendees... - [Product Marketing Summit - San Francisco - 2024](https://www.cloudshare.com/events/product-marketing-summit-san-francisco-2024/): The Product Marketing Summit, a premier event for product marketing professionals, is set to take place in San Francisco, CA,... - [docebo Inspire 2024, Rome](https://www.cloudshare.com/events/docebo-inspire-2024-rome/): Docebo Inspire 2024 will feature an impressive lineup of keynote speakers, panel discussions, and interactive workshops. Attendees will gain insights... - [docebo Inspire 2024, Dallas](https://www.cloudshare.com/events/docebo-inspire-2024-dallas/): Docebo Inspire 2024 is set to be a landmark event for learning and development professionals, taking place in Dallas, TX,... - [SaaSOpen 2024 in New York](https://www.cloudshare.com/events/saasopen-in-new-york/): SaaSOpen, the premier event for SaaS professionals, is set to take place in New York, New York, USA, on September... - [Sales Engagement Summit 2024](https://www.cloudshare.com/events/sales-engagement-summit-2024/): Top Sales professionals are firmly focused on enablement. A recent Forrester survey found that over 80% of sales leaders have... - [DEMOFESTx West Coast](https://www.cloudshare.com/events/demofestx-west-coast/): The first all-Presales conference is heading to a city near you. Bringing you the same top thought leadership, practical training,... - [2024 Chief Learning Officer Symposium](https://www.cloudshare.com/events/2024-chief-learning-officer-symposium/): As people and skills become increasingly fundamental to organizational success, chief learning officers and learning leaders are navigating the complex... - [TechLearn 2024 Conference](https://www.cloudshare.com/events/techlearn-2024-conference/): Training magazine's TechLearn 2024 Conference is designed for learning and development professionals who want to leverage the latest in learning... - [Learning Solutions Conference & Expo](https://www.cloudshare.com/events/learning-solutions-conference-expo/): Learning Solutions Conference & Expo is an invaluable event for learning professionals that brings together industry experts and innovative thinkers... - [Learning Technologies](https://www.cloudshare.com/events/learning-technologies-2/): Learning Technologies is Europe's leading showcase of organizational learning and the technology used to support learning at work. With over... - [TICE - The Annual Training Industry Conference & Expo](https://www.cloudshare.com/events/tice-the-annual-training-industry-conference-expo/): TICE isn't just another conference; it's a dynamic platform where learning and development (L&D) professionals converge to address the most... - [CEdMA US - empowerED24 - Atlanta](https://www.cloudshare.com/events/cedma-us-empowered24-atlanta/): - [CEdMA Enterprise Spring Conference](https://www.cloudshare.com/events/cedma-enterprise-spring-conference/): From April 22 to 24, CEdMA Europe invites you to join the Heathrow Renaissance for an immersive experience that delves... - [Super Forum - Spark by Higher Logic](https://www.cloudshare.com/events/super-forum-spark-by-higher-logic/): Join Higher Logic's 14th Annual Super Forum, returning with a powerful theme: "SPARK. " This event, spanning two full days,... - [MAU Vegas](https://www.cloudshare.com/events/mau-vegas/): - [SaaSOpen](https://www.cloudshare.com/events/saasopen/): SaaSOpen 2024 is the premier event for SaaS founders looking for real insights and actionable strategies. This unique conference features... - [Product Marketing Summit - Paris](https://www.cloudshare.com/events/product-marketing-summit-paris/): Join the Product Marketing Summit in Paris, where you'll immerse yourself in the latest industry trends and innovations. This summit... - [Business of Software - Europe](https://www.cloudshare.com/events/business-of-software-europe/): - [The Digital Experience Conference](https://www.cloudshare.com/events/the-digital-experience-conference/): The Adobe Summit is designed for leaders and creators behind world-class digital experiences, including digital marketers, IT professionals, creative and... - [Product Marketing Summit - New York](https://www.cloudshare.com/events/product-marketing-summit-new-york/): The Product Marketing Summit in New York, brought to you by the Product Marketing Alliance, offers a unique opportunity to... - [Customer Success Festival - New York - Winter](https://www.cloudshare.com/events/customer-success-festival-new-york/): - [Nordic TechKomm - Stockholm](https://www.cloudshare.com/events/nordic-techkomm-stockholm/): Nordic TechKomm 2024, set in the stunning Scandic Victoria Tower in Stockholm, presents a unique platform for professionals to discuss... - [Optimize23 - by VisibleThread](https://www.cloudshare.com/events/optimize23-by-visiblethread/): Welcome to Optimize24 AI, the cutting-edge virtual event where the dynamism of proposal management converges with the transformative power of... - [From Analysis to Evaluation - Online Conference by Learning Guild](https://www.cloudshare.com/events/from-analysis-to-evaluation-online-conference/): The Learning Guild proudly presents "The ID: From Analysis to Evaluation Online Conference," a comprehensive learning event centered around instructional... - [Product Marketing Summit - Austin](https://www.cloudshare.com/events/product-marketing-summit/): - [Cyber Security Summit - Tampa](https://www.cloudshare.com/events/cyber-security-summit/): - [SANS Live Online Europe January](https://www.cloudshare.com/events/sans-live-online-europe-january/): This is more than just an online course; it's an opportunity to build practical cyber security skills that you can... - [CEdMA Europe Conference - Autumn](https://www.cloudshare.com/events/cedma-europe-conference/): From November 13th to 15th, CEdMA Europe invites you to join the Heathrow Renaissance for an immersive experience that delves... - [Training 2024 Conference & Expo - Winter](https://www.cloudshare.com/events/training-2024-conference-expo-winter/): Training magazine's Training Conference & Expo is the premier gathering for training and development, learning, and performance professionals, drawing participants... - [Customer Success Festival - Austin](https://www.cloudshare.com/events/customer-success-festival-austin/): When you attend the Customer Success Festival, prepare for two exhilarating days filled with networking opportunities, knowledge sharing, and a... - [ATDTK Techknowledge - Los Angeles](https://www.cloudshare.com/events/atdtk-techknowledge-los-angeles/): ATD TechKnowledge (ATDTK) - Los Angeles, an exhilarating three-day journey thoughtfully crafted for talent development professionals who are passionate about... - [Medalia Experience](https://www.cloudshare.com/events/medalia-experience/): Medallia Experience is the only conference that seamlessly blends inspiration, hands-on problem-solving, and mentoring sessions with some of the most... - [Traffic & Conversion Summit](https://www.cloudshare.com/events/traffic-conversion-summit/): Every year, thousands of the brightest minds in the world of entrepreneurship, marketing professionals, agency owners, and innovative entrepreneurs come... - [Learning Conference - by Learning Guild](https://www.cloudshare.com/events/learning-conference-by-learning-guild/): What is Learning Conference - by Learning Guild? Prepare to embark on a journey of learning leadership at Learning 2023,... - [Chief Customer Officer Summit - London - Fall 2023](https://www.cloudshare.com/events/chief-customer-officer-summit-london/): The Chief Customer Officer Summit is your opportunity to upskill yourself and your team by tapping into the insights and... - [Customer Success Festival - Chicago - Fall 2023](https://www.cloudshare.com/events/customer-success-festival-chicago/): The Customer Success Festival - Chicago is a gathering that connects you with the world's most dynamic community of top... - [Recurring Revenue Conference](https://www.cloudshare.com/events/recurring-revenue-conference/): Join the %%title%%. Learn about why you should attend and how to buy tickets. - [WorkRamp LEARN Virtual Summit](https://www.cloudshare.com/events/workramp-learn-virtual-summit/): Prepare to unlock the extraordinary potential of learning as the driving force behind elevating employee performance, boosting revenue, and supercharging... - [ATD Intensive - Accessible Learning Design](https://www.cloudshare.com/events/atd-intensive-accessible-learning-design/): ATD Intensive - Accessible Learning Design is an immersive virtual program that delves into the intricacies of the most pertinent... - [Learning Technologies UK & Online](https://www.cloudshare.com/events/learning-technologies-uk-online/): Join the Learning Technologies, Europe's premier showcase of organizational learning and the cutting-edge technology driving workplace learning. With over 10,000... - [Integrated Systems Europe (ISE)](https://www.cloudshare.com/events/integrated-systems-europe-ise/): Why Participate in ISE? ISE, a collaboration between AVIXA and CEDIA, is the premier event for the global audiovisual, electronic... - [CES Las Vegas](https://www.cloudshare.com/events/ces-las-vegas/): CES is more than just an event; it's a convergence of innovation, inspiration, and collaboration. Here, you'll connect with industry... - [Dreamforce San Francisco, CA, USA](https://www.cloudshare.com/events/dreamforce-san-francisco-ca-usa/): Dreamforce 2023 is an extraordinary gathering of innovators, thought leaders, and trailblazers in the world of AI. Packed with innovation,... - [Web Summit](https://www.cloudshare.com/events/web-summit/): Join Web Summit in Lisbon from November 13th to 16th, 2023, and become a part of the innovation movement that... - [Innovation Roundtable Summit](https://www.cloudshare.com/events/innovation-roundtable-summit/): Join the Innovation Roundtable Summit for three dynamic days filled with interactive peer-to-peer exchanges, deep learning, and exploration of key... - [Surf & Sales X](https://www.cloudshare.com/events/surf-sales-x/): The Surf & Sales Summit was born out of the belief that bigger isn't always better. Many have used this... - [Sales Innovation Expo 2024](https://www.cloudshare.com/events/sales-innovation-expo/): The Sales Innovation Expo, a leading event for sales professionals, is set to take place in London, UK, on November... - [Sales Enablement Summit | Toronto](https://www.cloudshare.com/events/sales-enablement-summit-toronto/): Presented by the Sales Enablement Collective, this two-day event is your gateway to unlocking the full potential of your sales... - [Chief Revenue Officer Summit | London](https://www.cloudshare.com/events/chief-revenue-officer-summit-london/): This summit promises a day filled with enlightening discussions, invaluable networking opportunities, and innovative strategies to elevate your revenue organization... - [Sales Engagement Summit 2023](https://www.cloudshare.com/events/sales-engagement-summit-uk/): Unravel the intricacies of sales engagement and equip you with the knowledge and strategies to supercharge your sales process. - [National Sales Conference 2023](https://www.cloudshare.com/events/national-sales-conference-uk/): National Sales Conference 2023 is the premier event for Personal & Professional Development in Leadership, Sales, Revenue, and Customer Success - [Sales Enablement Summit - Chicago 2023](https://www.cloudshare.com/events/sales-enablement-summit-chicago-usa/): Ready to elevate your sales enablement game and navigate the ever-evolving challenges of the modern business landscape? Join the 2023 Sales Enablement Summit in Chicago - [Sales Enablement Summit - Singapore 2023](https://www.cloudshare.com/events/sales-enablement-summit-singapore/): Ready to dive into the world of sales enablement, readiness, coaching, effectiveness, L&D, and related functions? Join the 2023 Sales Enablement Summit in Singapore --- ## Landing Pages - [CloudShare vs Skillable](https://www.cloudshare.com/lp/cloudshare-vs-skillable/): CloudShare is the leading solution for virtual hands-on demos and training. Easy to set up and use. Spin up complex environments in minutes. Exceptional support. - [Cloud Digital Twins for Innovation Labs](https://www.cloudshare.com/lp/cloud-digital-twins-for-innovation-labs/): Discover how CloudShare can help you evaluate new technology with hands-on, real, easy-to-build sandboxes. - [Virtual IT Lab Platform](https://www.cloudshare.com/lp/best-virtual-it-lab-platform/): Discover why CloudShare is the best %%title%% . Go beyond traditional passive experiences with a virtual IT lab platform that offers powerful hands-on experiences for your virtual training, demos, POCs, and testing. - [CloudShare vs the Little Training Players](https://www.cloudshare.com/lp/cloudshare-vs-the-little-training-players/): CloudShare is the number one virtual training, sales demo, and POC labs solution in the market today. Give your all-star training team the best tool to raise product competency. - [CloudShare vs Heropa](https://www.cloudshare.com/lp/heropa-alternative/): Looking to create engaging virtual experiences? Accept no limitations with CloudShare's true next-gen virtual IT labs for training, demos, POCs, and testing. - [CloudShare vs VMware](https://www.cloudshare.com/lp/vmware-alternative/): Searching for VMWare alternative? CloudShare's virtual IT labs offer unbeatable capabilities, user experience, and support. Deliver engaging experiences for hands-on training and demos, with all-in-one pricing and no hidden fees - [CloudShare vs Quali](https://www.cloudshare.com/lp/quali-alternative/): Looking to create engaging virtual experiences? Accept no limitations with CloudShare's true next-gen virtual IT labs for training, demos, POCs, and testing. - [CloudShare vs Alemira](https://www.cloudshare.com/lp/cloudshare-vs-alemira/): With years of experience leading the virtual training space, CloudShare offers unbeatable capabilities, user experience, and support. Deliver engaging experiences for hands-on training and demos, with all-in-one pricing and no hidden fees - [CloudShare vs ReadyTech](https://www.cloudshare.com/lp/readytech-training-alternative/): With years of experience leading the virtual training space, CloudShare offers unbeatable capabilities, user experience, and support. Deliver engaging experiences for hands-on training and demos, with all-in-one pricing and no hidden fees - [CloudShare vs Strigo](https://www.cloudshare.com/lp/strigo-alternative/): With years of experience leading the virtual training space, CloudShare offers unbeatable capabilities, user experience, and support. Deliver engaging experiences for hands-on training and demos, with all-in-one pricing and no hidden fees - [CloudShare vs A Cloud Guru](https://www.cloudshare.com/lp/a-cloud-guru-alternative/): Looking to create engaging virtual experiences? Accept no limitations with CloudShare's true next-gen virtual IT labs for training, demos, POCs, and testing. - [Virtual Labs for Cybersecurity](https://www.cloudshare.com/lp/cybersecurity/): Discover how CloudShare can help you with %%title%% . The only Virtual IT Lab that can handle your cybersecurity company’s entire customer journey: Engaging POCs to hands-on training to versatile cyber ranges. - [There's No Alternative to CloudShare!](https://www.cloudshare.com/lp/no-cloudshare-alternative/): CloudShare is the number one virtual training, sales demo, and POC labs solution in the market today. We have been in business for 12 years and our virtual labs solution is mature, stable, and offers the best experience for your users. - [CloudShare vs Qwiklabs](https://www.cloudshare.com/lp/qwiklabs-alternative/): Create customized environments with the best hands-on software training solution on the market. With its rich feature set, powerful analytics, and choice of fully customizable training options (including VILT and self-paced training), CloudShare is the best Qwiklabs replacement out there. - [Sandbox Environment](https://www.cloudshare.com/lp/sandbox-environment-testing/): Discover how CloudShare can help you with %%title%% . Specialized Hands-On Interactive Demo Environments That Help You Close More Deals. - [Instructor-Led Training](https://www.cloudshare.com/lp/instructor-led-training/): Discover how CloudShare can help you with %%title%% . Turn boring, complex software training into an engaging, enjoyable experience for your partners, customers, and learners. - [POC Environment](https://www.cloudshare.com/lp/poc-environment-on-the-cloud/): Discover how CloudShare can help you with %%title%% . Specialized Hands-On Interactive Demo Environments That Help You Close More Deals. - [Sales Demo Environment](https://www.cloudshare.com/lp/demo-environment-on-the-cloud/): Discover how CloudShare can help you with %%title%% . Specialized Hands-On Interactive Demo Environments That Help You Close More Deals. - [Software Training for Customers](https://www.cloudshare.com/lp/next-gen-virtual-software-training-for-customers/): Discover how CloudShare can help you with %%title%% . Turn boring, complex software training into an engaging, enjoyable experience for your partners, customers, and learners. - [Virtual IT Labs for Training, Demos and POCs](https://www.cloudshare.com/lp/virtual-it-lab-software/): Discover how CloudShare can help you with %%title%% . Go beyond traditional passive experiences with a virtual IT lab platform that offers powerful hands-on experiences for your virtual training, demos, POCs, and testing. - [CloudShare vs Instruqt](https://www.cloudshare.com/lp/instruqt-alternative/): With years of experience leading the virtual training space, CloudShare offers unbeatable capabilities, user experience, and support. Deliver engaging experiences for hands-on training and demos, with all-in-one pricing and no hidden fees - [CloudShare vs Skytap](https://www.cloudshare.com/lp/skytap-alternative/): Looking to create engaging virtual experiences? Accept no limitations with CloudShare's true next-gen virtual IT labs for training, demos, POCs, and testing. - [CloudShare vs ReadyTech & Skytap](https://www.cloudshare.com/lp/compare-readytech-skytap-alternatives/): CloudShare is the number one virtual training, sales demo, and POC labs solution in the market today. Give your all-star training team the best tool to raise product competency. --- # # Detailed Content ## Pages ### Testimonials --- ### Partner With Us --- ### community --- ### Events --- ### Free Software Training Budget Calculator by CloudShare --- ### Software Training Budget Calculator by CloudShare --- ### CloudShare Agreements Software-as-a-Service Terms Data Processing Addendum with SCCs – GDPR Data Processing Addendum with SCCs – United Kingdom Version Service Level, Support, & Security Exhibit Metrics --- ### Sandboxing --- ### Cybersecurity --- ### Demos --- ### POCs --- ### Channel sales --- ### Sales Enablement --- ### Onboarding --- ### Self-paced training --- ### News & Events --- ### Work with us --- ### Meet the team --- ### Questions --- ### Glossary --- ### Contact us --- ### Careers --- ### Book a Demo --- ### Pricing --- ### About Us --- ### Product --- ### Resources --- ### VILT --- ### Virtual Training --- ### Solutions --- ### Home --- ### Privacy Policy Last update on August 2024 This Privacy Policy (the “Policy”)describes Our policies and processes on the collection, use and disclosure of Your information when You use the Company’s Services and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to provide and... --- --- ## Resources ### Virtual Hands-On Labs: A Strategic Buyer's Guide --- ### Expert Insights: Inside Track Cyber Training --- ### How CloudShare Transformed Technical Training for Thales --- ### From Data to Impact: How AI is Transforming Customer Education --- ### 10 Best Tools and Resources for Technical Skills Development The IT skills gap has grown exponentially with the advent of generative artificial intelligence (GenAI).   And as technology continues to evolve at a breakneck pace, it will only get worse.   The good news is that there's a way to bridge that gap, at least within your own organization,... --- ### 7 Virtual Facilitation Best Practices You Need to Know So, you're hosting a virtual workshop. That's great — there are a lot of benefits to remote training. Just one question: are you following best practices? Facilitating an online session is very different than hosting one in person. It's important to understand how.   Here are seven best practices for... --- ### 10 Tips to Get SaaS Customer Training Right the First Time In the software as a service (SaaS) space, high-quality product training is essential not only for your employees; customer education and customer success go hand-in-hand, and it's easy to understand why. The more a customer knows about your software, the faster they can start getting value from it. And the... --- ### Effectiveness vs. Efficacy In Corporate Training: What You Need to Know How can you tell if a training investment has paid off?   It’s a pretty simple question to answer: you just need the right metrics.   But how do you know what those metrics are, and how do you determine the exact relationship between learning outcomes and business outcomes? The... --- ### 20 Employee Training Statistics You Should Use “You can’t manage what you don’t measure. ” It’s one of the most famous pieces of business advice of all time. Sure, it’s a generalization. But defining success — and identifying opportunities to improve — depends on assessment. Employee training, like customer and partner education, is a data-driven pursuit. Without... --- ### Why Continuous Learning Should Be Your Organization's Top Priority Our world is more connected than ever before — and that's a double-edged sword.   On the one hand, businesses have the potential to connect with more prospective customers than ever. On the other hand, the same is true for their competitors.   As a result, the software industry has... --- ### Spring Has Sprung with Our Biggest-ever G2 Badge Haul: 39 Beautiful Reasons to Celebrate! Spring is in the air, and at CloudShare business is... blooming! We're absolutely thrilled to announce that we've received a record-breaking 39 G2 badges in the Spring 2025 reports - our biggest bouquet ever!   It's put a genuine spring in our step and given us even more energy to... --- ### AI in Cybersecurity: Building Effective Certification Programs in the Era of Machine-Speed Threats In March 2025, we hosted an eye-opening webinar featuring cybersecurity experts from Darktrace, one of the pioneers in AI-driven security solutions. Our Head of Product Marketing Jeremy Davis led a no-holds-barred discussion with Gabrial Hartnett and Jonathan Pereira from Darktrace's Customer Education team, exploring the vital importance of effective certification... --- ### The 8 Best Virtual Cybersecurity Practice Labs Basic cybersecurity training isn't going to cut it today, with threat actors getting more organized and sophisticated every day.   To protect themselves and their customers, companies need to level up their training. And hands-on virtual cybersecurity labs are the best way to do it. This blog covers the basics... --- ### Just-in-Time Training: Benefits, Tips, and Use Cases These days almost everything is available on-demand, from news and streaming media to groceries and meal delivery.   Training is following this trend, and for good reason. Just-in-time training is a modern approach many companies have embraced to improve employees’ knowledge and skills, while reducing costs, decreasing training time, and... --- ### How to Build a Cybersecurity Certification Program That Works --- ### The 7 Best Cyber Security Conferences in Israel for 2025 Collaboration is the key to cybersecurity success, and it's only by working together that security practitioners can stand against today's increasingly sophisticated threat actors. Security conferences are a great place for industry professionals to network and collaborate and with their unique experience of handling daily challenges from multiple adversaries, Israeli... --- ### How to Measure and Improve Your SaaS CSAT Every software provider needs to be able to answer a series of key questions:  Is your software meeting customer expectations? How happy are your users? And if they’re unhappy, how likely are they to make the jump to a competitor at the first opportunity? What can you do to provide... --- ### Software Training Masterclass: Knowledge Retention Science, Strategies, and Solutions “Tell Me and I Forget; Teach Me and I May Remember; Involve Me and I Learn. ” Who first said that? Benjamin Franklin? Confucius? We may never know for sure. What we do know is that in the software industry, customer education faces a growing challenge: making sure that product... --- ### 8 Crucial Partner Onboarding Best Practices Success isn't just about what you know — it's about who you know.   The right partnerships make a world of difference in the B2B space. With the necessary knowledge and tools, channel partners have the potential to shorten sales cycles by nearly 30%. Just as customer onboarding lays the... --- ### WBT Training vs. CBT Training vs. eLearning Whether you're dealing with customer education or employee training, acronyms and jargon can be major roadblocks for instructors and designers.   This article aims to clear the way for you by deconstructing two of the most common abbreviations associated with virtual learning: Web-Based Training (WBT) and Computer-Based Training (CBT).  ... --- ### Why Technical Training is Essential to Software Sales Success Do you provide technical training to your customers? If you don't, you should. By incorporating technical training techniques at various stages of the customer journey, you can inspire unprecedented satisfaction and loyalty in both customers and genuine excitement in prospects.   According to Thought Industries' State of Customer Education 2024,... --- ### How Hands-On Learning Accelerates Time-to-Value: Strategies for Rapid ROI Hands-on training is inarguably better than passive learning, especially for software companies. Learning by doing will always be more compelling than learning through rote memorization.   What’s more, hands-on training allows participants to develop and apply practical knowledge and skills.   When applied to customer education, there's something else hands-on... --- ### The State of Customer Education in 2025: Maximizing Revenue & Organizational Value --- ### The Best Strategies to Combat Learning Fatigue in Virtual Training While everyone (well, most office workers) worked from home during the pandemic, virtual meeting platforms like Zoom exploded in popularity.   Digital video calls became a regular part of the day: a virtual touch-base to replace in-person stand-ups. It was a great way to stay productive while collaborating with colleagues... --- ### 7 Top Tips to Effectively Use AI in Corporate Training When ChatGPT launched in November 2022, most people didn't see it coming, and few expected it to be so impactful.   Flash-forward to 2025, and artificial intelligence has completely revolutionized how we live, work, and learn. Accessing information and generating content for almost any purpose has never been easier, thanks... --- ### Turning Data into Action: Headlines & Highlights from the CEdMA-CloudShare Webinar What happens when you combine CEdMA's deep industry knowledge with CloudShare's freshest data on training trends? Pure gold! 🌟 Our latest webinar, featuring CEdMA's erudite expert Dirk Braune and CloudShare’s superstar CMO Annie Reiss, navigated the ever-shifting landscape of customer education and training, covering monetization, performance tracking, and technological enablement.... --- ### Accessible vs. Inclusive Learning Content: What You Need to Know When it comes to educational content, many people use the terms accessible and inclusive interchangeably.   But while there’s plenty of overlap between the two terms, they're still distinct from one another.   It's important to understand how they differ and, more importantly, what to consider when designing learning content... --- ### How Customer Education Drives Success and Retention Does your software company have a customer education program? If not, it should. This article discusses why, starting with a general overview, followed by a drilldown into specific benefits.   Understanding the Importance of Customer Education for Software Companies There’s no denying the software market is booming, but with phenomenal... --- ### The Importance of Customer Education: 15 Experts Spill the Tea! ☕ Hey there, CEd enthusiasts! Remember when customer education was that quiet department churning out user manuals and training docs? Well, those days are long gone! Today, customer education is stealing the spotlight and proving itself to be an absolute game-changer in the software world. Don't believe us? We've got the... --- ### Turning Data into Action: Strategies for Better Customer Education Results --- ### SaaS Sales Velocity: 8 Proven Strategies to Accelerate Your Time to Close Software-as-a-Service (SaaS) companies live and die by the effectiveness of their sales teams.   In the start-up phase, success is largely a matter of product knowledge, basic pipeline management, and personal connections. Scaling past that initial phase requires a refined, data-driven approach focused on accelerating sales velocity through targeted optimization.... --- ### The Growing Intersection between Learning Management Systems and Learning Experience Platforms A learning experience platform (LXP) enhances an organization's training with features designed to improve personalization and learner engagement. These platforms typically index and aggregate content into individual user portals, providing trainees with maximum autonomy over their learning. Many LXPs also leverage AI-driven personalization. Originally, there was a clear delineation between... --- ### Well CEd II: Insights from today’s Customer Education Experts --- ### Virtual Lab Software for Remote Training: Best Practices  Remote training software has come a long way in recent years, largely by necessity. We'll spare you the details. We've spent enough time discussing the pandemic and its impact on the workplace. Instead, let's talk about remote training — specifically, how you can use virtual IT labs to get the... --- ### Transforming Tech Training: Virtual Labs, AI, and the Future of Certification In January 2025, we hosted a fascinating webinar that brought together some of the brightest minds in tech training and enablement. Our own Lee Berkman led a discussion with Faez Ahmed from Kinaxis, alongside CloudShare VP of Product Carmit Pelleg and Chad Fletcher from our identity verification partners at Kryterion.... --- ### Introducing CloudShare’s New Visual AI Checks: The Virtual Lab That AI-Fives Your Students Remember that amazing feeling when your teacher said "Perfect! " after you solved a tricky problem? Well, that’s the ingredient we've baked into CloudShare's innovative suite of virtual training tools. Meet Guided Journey with Visual AI Checks – it's like having a virtual teaching assistant who's always ready to give... --- ### Fusing AI with Certification and Labs --- ### 7 Steps to Creating a Learning Culture that Supports Employee Growth and Development Is your business doing enough to empower its people? Most aren't.   According to the most recent Gallup data from August 2024, only 31% of U. S. employees are engaged at work, with 18% saying they’re actively disengaged. That paints a disturbing picture of the American economy - and one... --- ### How to Design a Dynamite Demo Agenda “Tell ’em what you’re going to tell ’em; next, tell ’em; next, tell ’em what you told ’em. ” The origins of the quote are obscure, but you’ve probably heard it, or a variation, at some point in your career. It applies to pretty much any form of communication, from... --- ### How Online Technical Training Drives Customer Success Top-quality technical training is a no-brainer. In fact, investing in customer education improves customer onboarding by up to 56% and customer lifetime value by up to 21%. That shouldn't come as a surprise. Customer training and customer success have always gone hand-in-hand. The more effectively you teach customers to use... --- ### The Critical Role of Hands-On Learning in Engineering Onboarding Engineering is a pretty hands-on profession. Especially in smaller organizations where an engineer will often wear multiple hats, shifting between roles and responsibilities as required. A computer engineer, for instance, might start by designing a board before building and programming it. It should go without saying that hands-on learning needs... --- ### 7 Key Benefits of Training Software for Employee Development Compare today's workplace to the office of five years ago, and you’re looking at the products of two different worlds. Over the past few years, companies have increasingly shifted their focus away from job-based hiring — emphasizing relevant experience — to skills-based hiring. Leadership, meanwhile, has realized the importance of... --- ### Synchronous vs. Asynchronous Learning: Key Advantages and Best Practices Whether you're designing an employee onboarding program or creating material for a customer education initiative, one of the first things you'll need to decide is your approach. Will you choose synchronous learning, asynchronous learning, or something in between? This article will review the differences between synchronous and asynchronous learning, their... --- ### Rocking around the Christmas Tree with a Record-Breaking 31 G2 Badges We’re happy to announce that we once again got everything we wanted for Christmas! Santa (actually the global community of G2 reviewers) decided that we’ve been good kids all year long, and delivered a sackful of 31 G2 badges in the Winter 2025 reports.   Here are just a few:... --- ### The 5 Best DevOps Training Platforms of 2025 DevOps — and its counterpart, agile development — are crucial to staying competitive in today's software landscape. However, the challenge for many organizations is getting all their techies on the same page, up to speed on this transformational way of working, and otherwise ready to rock. That’s why we’ve put... --- ### How To Keep Your Virtual Training Lab Content Up To Date Imagine you're being onboarded into a new position. Everything looks promising so far. Your manager is even using a very cool virtual training lab to give you hands-on practice. Soon after logging in, however, you realize there's something wrong. The problem isn't with the tools you've been given — those... --- ### The Top On-Demand Training Tools Whether virtual or physical, instructor-led training happens on a set schedule. That's sort of a necessity. You can't expect an instructor to be available at all hours of the day. While instructor-led training works well for employee training, it tends to be less suitable for customer onboarding. A company can... --- ### Virtual Labs & LMS Integration: The Good, the Bad, and the Why Training is a vital part of the work experience and something many companies still struggle with it. However, the widespread adoption of cloud technology has helped companies realize the advantages of training partners, customers, and employees through virtual labs. Companies are now embracing learning management system (LMS) integration, combining the... --- ### 3 Reasons Why Hands-on Training is Hands-down Better Than Passive Learning The one and only way to learn how to ride a bike is to get on it and go. That’s not the case for learning how to operate software. There are a number of ways to conduct software training, but let’s be clear: hands-on training has proven to be the... --- ### The Role of Virtual Environments in Red Team vs Blue Team Exercises You don't really know how good your security is until you see how it performs under fire. But that doesn't mean you need to wait for a cyber-incident. It's better that you iron out the wrinkles with a simulated crisis.   That way, when your business faces a real emergency,... --- ### 5 Benefits of Gamification in Employee Training Anyone who says education can't be all fun and games clearly hasn't been paying attention. Whether for customer onboarding or employee training, gamification has many benefits. We're going to go over a few of them today, then discuss why gamification and virtual labs are a great match. Let's start by... --- ### Best Practices for Simulating Cyber Attacks in Safe Environments In today's business landscape, it's not a question of if you'll be targeted by a cyberattack — it's more a matter of when. That's why it's more important than ever to make sure you're prepared. Having the right defenses in place is only part of the equation in that regard.... --- ### How to Run Successful Cyber Range Simulations: Key Steps & More One of the biggest mistakes you can make with your cybersecurity is to treat it like a project with a clear endpoint. It's not. In today's threat landscape, security is an ongoing commitment — you and your team need to constantly be evolving.   Fail to do that, and you... --- ### The Power of Contextualized Labs for Simulating Large-Scale Cyber Attacks Let's say, for argument's sake, that you feel pretty good about your security posture. You're working with several excellent vendors, you have a strong cybersecurity awareness training initiative in place, and you've done the necessary legwork to encourage a culture of cybersecurity. All in all, you're pretty confident in your... --- ### 10 Cybersecurity Awareness Topics Your Training Should Cover in 2024 What's your business's biggest security vulnerability? No, it's not the fact that your Active Directory is held together with virtual duct tape and prayers — though you should probably do something about that. It's your people.   This is a tale as old as time. Just look at what happened... --- ### Sneak Peek into Self-Paced Training --- ### CloudShare G2 Badges Video - Fall 2024 --- ### Why Scaling Training Solutions for Global Teams is Mission Critical We’ve passed the inflection point of remote workers being a small segment of the workforce to the majority of it — 64% of all workers are fully remote, up from 49% in 2022. Developing and scaling training programs that accommodate remote workers, rather than treating them as an afterthought, is... --- ### The Top 7 Virtual Instructor-Led Training (VILT) Software Solutions for 2024 We've said it before, and we'll say it again: Your training is only as good as the technology you use to support it. That applies just as much to virtual instructor-led training (VILT) as it does to any other training format. But how do you choose the right platform from... --- ### Five Best Practices for Mastering Software Sales Training In a perfect world, you wouldn't need to train your salespeople. They'd know how to do everything right out the gate. But we don't live in a perfect world — while new additions to your sales team might understand the basics of Software-as-a-Service (SaaS) sales, they'll still need coaching on... --- ### The Customer Education Elevator - with Strategic Marketing --- ### 5 Top Channel Sales Tools You Need in 2024 Your sales team can only handle so many prospects in a day. Sometimes that means turning to outside help to keep your pipeline stocked with qualified leads. Don't worry, we're not talking about contracting a third-party agency — at that point, you might as well just hire more salespeople. What... --- ### Education-Qualified Leads Deliver Golden Marketing Opportunities  When customer education and marketing departments put their heads together, they can significantly impact many vital KPIs that fuel corporate growth and longevity. This came through in the recent series of interviews I conducted with industry experts. While the conversations largely explored ideas for elevating customer education with the help... --- ### The Benefits of Active Learning in Product Training The importance of product training for a software-as-a-service (SaaS) company can’t be overstated. If people don't understand how your software works, they won't use it. It’s as simple as that. That's why you need a product training strategy. But you shouldn't settle for any old product training program. No, if... --- ### Seven Validated Habits for Stunningly Successful Demos --- ### Marketing the Spirit and Soul of Your Product—with Dave Derington Many customer education folks know of Dave Derington, educator of corporate education professionals. Dave’s done nearly everything related to training and customer success. He co-hosts the CELab podcast and is a go-to-market strategist for LMS providers and companies with customer education initiatives. When I asked him to sit for an... --- ### How HubSpot Uses Education to Attract, Engage and Delight Customers - with Courtney Sembler If you’ve been around customer education for any length of time, you’ve undoubtedly heard a thing or two about the HubSpot Academy. It’s achieved legendary status as a pioneer in what many call “knowledge-led growth. ” Courtney Sembler is the director and long-time manager of the HubSpot Academy. We asked... --- ### SAI 360 Streamlines Hands-On Training with CloudShare --- ### Transforming Training with CloudShare: Insights from Ping Identity Experts --- ### Customers Who Learn Don’t Churn—with Debbie Smith When you talk about customer education with Debbie Smith, you go away wiser—and inspired. Debbie is the Senior Director of Visier University and president of the Customer Education Management Association (CEdMA). In her usual fearless style, she’s quick to share her point of view. I present to you now some... --- ### Bridging Skills Gaps with Hands-On Collaborative Learning --- ### Everything You Need to Know About the Software Sales Process According to Statista, there are approximately 30,800 software-as-a-service (SaaS) companies in the world as of this year. That number is expected to rise to roughly 72,000 by 2025. And if you count artificial intelligence (AI) companies as part of the SaaS market, that figure rises to around 175,000. Basically, SaaS... --- ### CloudShare's Virtual IT Labs for Sales --- ### CloudShare's Virtual IT Labs for Training --- ### Critical Training KPIs Every Training Manager Should Track One of the first steps in creating an effective virtual training program is to define your key performance indicators (KPIs). This holds true regardless of whether your training is customer-focused or internal. As a training manager, learning and development metrics help you both optimize your training and convey that training's... --- ### Level Up: Marketing Customer Education Like a Pro - with Shannon Howard Bouncing ideas around for elevating customer education with Intellum’s marketing mastermind Shannon Howard was crazy fun. She pulls out all the stops when it comes to discussing the mark customer education is now making on the company at large. “I want every person in the company to know we have... --- ### Top 6 Blended Learning Tools for 2024 1. CloudShare Designed to deliver stunning virtual product and training experiences, CloudShare's virtual IT labs are scalable, intuitive, and cost-effective. Instructors can spin up complex training environments in just a few clicks, tailoring them to virtually any training modality your business might require. On top of this, CloudShare comes with... --- ### How Sales Engineers Can Close Deals Faster with Modern Sales Enablement --- ### The Rise of the Community in Customer Education: What You Need to Know It's been said that the more things change, the more they stay the same.   Centuries before we had modern amenities like electricity and the Internet, most learning happened within the community. People worked together, learned together, and grew together. Now, as we near the last quarter of 2024, we're... --- ### How to Create Effective Sales Demo Environments For software-as-a-service (SaaS) companies, traditional demos are ineffective. Modern prospects demand something more compelling. They're looking for a sales demo that not only shows them what your software can do, but also lets them experience it for themselves. The best way to deliver that experience is through a personalized sales... --- ### Hi, We Are CloudShare --- ### 5 Blended Learning Strategies for Engagement Applying blended learning to your corporate training can have a ton of benefits. Not only does it have the potential to reduce corporate training costs, it can also improve learner comprehension and retention while also helping your instructors do their jobs more effectively. Not only that, blended learning provides greater... --- ### Understanding the Different LMS Modules A learning management system (LMS) is the foundation of every successful corporate learning and development (L&D) program. But how can you make sure you've chosen the right LMS? After all, no two training initiatives are totally alike — meaning that there's really no such thing as a one-size-fits-all solution. The... --- ### Discover Your New Superpower: RDP Booster Imagine a technological breakthrough that completely revolutionizes how companies deliver training and sales experiences. Before we get into the how, let’s start at the beginning. What is RDP? RDP stands for Remote Desktop Protocol, which lets you control your Windows-based Virtual Machines (VMs) from afar. However, the usual RDP experience... --- ### Webinar Recap: Seven Levels of Stunningly Successful Discovery During a recent webinar, Lee Berkman of CloudShare and guest Peter Cohan, author of Doing Discovery, took attendees on a deep dive into the art and science of mastering discovery calls for software sales. This blog post provides a summary of the subjects covered and you can view the full... --- ### The Top E-Learning Tools of 2024 So, you've dreamed up a winning strategy for your training program. You know exactly what you need to teach and who you're looking to teach. But there's still one thing missing — your toolkit.   Without the right e-learning software, even the best-laid training plans might go to waste. With... --- ### How to Evaluate and Compare Virtual IT Labs So, you're looking for a hands-on training platform? We can help with that. Your best bet is probably going to be a cloud-based virtual training lab — better known as a virtual training platform. Not only are cloud-based virtual IT labs more flexible and cost-effective than traditional virtual labs, they... --- ### Say Goodbye to HTML Hassles: Meet Our WYSIWYG Editor 🥳 Let’s face it - creating unique and dynamic content with HTML is about as easy as trying to whip up a gourmet meal with a microwave and instant noodles. While it’s not impossible, it’s time-consuming, complex, and downright frustrating, especially if you aren’t a tech wizard 🧙 (or a chef).... --- ### Cheat Sheet: 11 Must-Ask Questions for Software Sales Discovery Calls --- ### Virtual Training Labs vs. Simulations: Key Differences & More We've made no secret of our belief that hands-on training. is the way to go. It's just better than traditional learning — it's not only more engaging but also helps participants learn and retain things more effectively.   But we're not here today to talk about the merits of first-hand... --- ### A Framework for ROI: How Customer Education Pays for Itself - with Vicky Kennedy --- ### 7 Best LMS Platforms for Product Training Your choice of learning management system (LMS) can have a big impact on your training outcomes. Using an LMS for product training, for instance, not only reduces the overhead of your customer training initiatives but also improves training visibility, makes scaling more efficient, and improves training delivery and design. But... --- ### Customer Testimonial: Fiery Scales Educational Portfolio with CloudShare --- ### Revolutionizing Apprenticeship Assessments: City & Guilds' Success with CloudShare --- ### CloudShare G2 Badges Video - Summer 2024 --- ### Essential Cybersecurity Training Topics for Modern Organizations What's the most powerful weapon in a cybercriminal's arsenal? It's not malicious software or botnets. It's you — or more accurately, your ignorance.   And they'll gladly exploit it. Remember that close to 88 percent of data breaches are the result of human error. You want to do everything you... --- ### 5 Best Demo Automation Software Solutions in 2024 There's an old saying: Talk is cheap. If your sales team really wants to impress potential customers, they need to be able to put their money where their mouth is. This means showing showing people what your software can do instead of just talking about it.   They need product... --- ### Sizzling Success: 30 G2 Summer Badges Thanks to Our Customers' Hot Reviews CloudShare is definitely turning up the heat this summer. After a fantastic spring harvest of 19 badges, we rode that wave into summer with a blazing 30 G2 badges! We’ve never been hotter, and it’s all thanks to you, our amazing customers. 🥳 Summer is usually associated with happiness, optimism,... --- ### 8 Best Training Management Systems for 2024 Your learning management system(LMS) helps you manage the front-end of your corporate training program. It helps you create and manage better, more engaging training for both customers and employees. But what if you want to commercialize your learning program? For that, you'll need a training management system (TMS). Designed for... --- ### Knockout! Customer Education Boosts Revenue and Cuts Costs If we were to sum up Forrester’s latest report (commissioned by Intellum) on customer education in one sentence, it would be this:  Customer education, when implemented strategically and correctly using vendors, will boost your top and bottom lines and positively impact KPIs in all business areas - from increased adoption,... --- ### Better Discovery, Better Conversion - How to Master the Most Important Element of Software Sales --- ### How to Make Automated Sales Demos Work for You Sales demos are a time-honored way to educate potential buyers about your product and move them further along the buyer’s journey. In a perfect world, they close the sale on the spot. Demos are especially important for SaaS platforms and other applications where the lead has specific requirements and must... --- ### Seven Levels of Stunningly Successful Discovery - with Peter Cohan --- ### The Best Ways to Do Cyber Resilience Training Modern businesses have a lot to juggle when it comes to cybersecurity. There are threats everywhere you look today. But it isn’t enough to implement lackluster cybersecurity systems. A successful business must stay on top of digital security and often spend large amounts of resources improving protection and security for... --- ### 6 Key Benefits of Customer Education You Should Know A good customer education program can be a huge competitive advantage for your business. Provided you have the right customer education platform to support your overarching strategy, providing educational content to both existing and prospective customers can have a huge impact on engagement, loyalty, and retention. And that, in turn,... --- ### 7 Best Customer Engagement Platforms for 2024 Customer engagement is a major contributor to the success of a software-as-a-service company — and not just during the sales and onboarding process. Engaged customers are not only more loyal to your business but they're also willing to spend more and likelier to promote you to friends and colleagues.  ... --- ### Top 10 Pre-Sales Software Tools in 2024 You already understand the importance of sales enablement. But what about what comes before that? Have you stopped to think about the pre-sales process and its impact on your sales cycle? If not, you should.   The pre-sales workflow is an essential part of any sales enablement strategy, allowing you... --- ### How to Maximize the ROI on Your LMS Investment The learning management system (LMS) is the cornerstone of any corporate training initiative. That’s why it’s crucial that you choose the right LMS and use it effectively. But doing this requires calculating and optimizing the return on investment (ROI) of your LMS, so you can quantify the positive impact of... --- ### 7 Essential Types of Instructional Design to Use in 2024 The instructional design process is the foundation of all corporate training, from employee onboarding to customer education. Whether you employ them internally or hire a third party, instructional designers play a crucial role in any training strategy. Their responsibilities typically include: Designing and maintaining content within a learning management system.... --- ### Cheat Sheet For Beginners: Generative AI for Software Sales --- ### 5 Strategies to Design Impactful Software Product Training - with Jordan Hopkins, Intellum --- ### 7 Effective Methods for Increasing Engagement in Online Learning What's the most important characteristic of a successful virtual training program? It's not the training platform or instructors. It's not even the training content. It's the experience. To put it another way, it doesn't matter if you have the best training materials and the most knowledgeable instructors in the world.... --- ### 10 Essential Tools for Modern Sales Engineers Between digital transformation, the Internet of Things, hybrid work, and artificial intelligence, enterprise software is more complex than it's ever been, and businesses are adjusting their technology investments accordingly. In an increasingly saturated market, SaaS companies need sales engineers who can properly explain the value of their technology. Those sales... --- ### Top 5 Benefits of Developing Hands-On Methods for Employee Training Programs Employee development methods continue to evolve at breakneck speed, thanks to a perfect storm of demographic shifts and technological advancements. Consider that by 2030, Millennials and Generation Z will make up nearly 60% of the workforce. What's more, per research by Cloud Assess, they are prioritizing learning and development more... --- ### The 7 Best Cyber Range Training Solutions in 2025 There are few industries where 'learn by doing' is quite as important as cybersecurity. When you're faced with the prospect of a ransomware-infested network or an ongoing data breach, knowledge from textbooks and slide decks will only get you so far. You need an opportunity to put those skills to... --- ### Delivering Interactive Workshops on a Grand Scale - with Damon Shratter, Deltek University --- ### Drive Learner Engagement with Conversion Rate Optimization - with Brian Childs --- ### Understanding Customer Delight And Why It Matters What do all the most successful SaaS companies have in common? A compelling and unique product? Sure, but what company doesn't? That's the bare minimum required to compete in today's B2B SaaS landscape. A strong sales process? Again, that's incredibly important, but it's also necessary for a company to succeed.... --- ### Deliver Exceptional Demos with This Complete Product Demo Checklist Your SaaS company needs a few things to stand out from its competitors. A strong product with a unique selling point is a must. Excellent customer service is also essential. But above all, you need to make a positive first impression. Now more than ever, that means delivering exceptional demo... --- ### How to Apply Learning Insights to Virtual Training We've said on more than one occasion that whether you're talking about corporate sales training, customer education, employee onboarding, or professional development, all training is data-driven at its core. More data means deeper insights into your learning and development initiatives. Deeper insights result in better training and smarter business decisions.... --- ### 8 Essential Features for Virtual Training Technology There are many factors that determine the success of a virtual training initiative. You need a good training strategy with clear objectives and milestones. You need solid educational materials and an effective means of delivering them to trainees. And above all, you need the right virtual training platform. In a... --- ### Differences Between Sales Training Vs Sales Enablement What a sales department does is simple: it aims to boost revenue by improving sales performance and building client loyalty. However, exactly how it achieves these goals is a more complicated matter. There are several business terms to explain ways to empower the sales department in your organization. Each method... --- ### The 5 Best Product Demo Platforms for 2024 Anyone who's spent time selling SaaS solutions will likely tell you that being able to talk up a product is only half the battle. You also need to be able to put your money where your mouth is and show prospective customers that your software works. That's where product demos... --- ### 7 Best Customer Education Software Tools for 2024 Customer education is the lifeblood of every successful software company — and if a customer education program isn't already an integral part of your customer success and growth strategies, it should be. Of course, a program is only as good as the systems and tools that support it. Without the... --- ### The Future of AI Videos for Customer Education - with Kevin Alster, Head of Synthesia Academy --- ### Six Ways to Excite, Inspire & Engage Your Software Customers --- ### Why Training is the Key to Overcoming Customer Churn Churn is among the most significant hurdles your software company must overcome — and a low churn rate is one of your biggest indicators of success. But what can you do to reduce customer churn? Is it simply a matter of building a superior product with an excellent user experience?... --- ### 10 Ways You Can Increase Customer Engagement in Your Training In our experience, most successful customer engagement programs include a customer education strategy. It isn't difficult to see why. Customer enablement is best achieved through training, and a formalized customer education program can improve key performance indicators across all stages of the customer journey by between 10 and 16 percent.... --- ### Measuring Customer Education Results: Key Metrics & Best Practices to Know How do you know if your customer education program is working? How can you assess the effectiveness of your customer training strategy? Lastly, how do you demonstrate to leadership that your program is successful? It's all a matter of choosing the right metrics. But in customer education, that's often easier... --- ### How Do You Develop a Sales Enablement Strategy? How do you define your sales enablement strategy? Where do you even begin? These are questions we frequently hear our customers ask and with good reason. It's been a challenging few years for sales teams. Some days, it feels like the world is dancing from one global crisis or economic... --- ### Elevating Customer Education Through Gamification We've said it before, and we'll say it again — onboarding is only the first step in customer education. To keep customers satisfied and ensure they continue getting the most out of your software, your business needs an ongoing customer training program. Yet many software companies choose to leave post-sales... --- ### Knowledge without Application is Meaningless The goal of technical training is to get software users to the point that they can confidently use the product in order to do their job. But what is the best way to achieve this? Ask any techie what the most effective way is for them to learn how to... --- ### 7 Best Remote Training Tools for 2024 Remote employee training and blended learning are the new normal. While there's still very much a place for in-person learning and development, people are increasingly embracing virtual learning. It's not difficult to see why, either. Not only are remote training methods more accessible than traditional in-person learning, but they also... --- ### Integrating Generative AI Into Your Virtual Sales Strategies It's been a little over a year since OpenAI first launched ChatGPT. It's almost mind-bending to think about how much has changed in the short time since. Today, generative AI is widely regarded as one of the most disruptive technologies of the current millennium — perhaps one of the most... --- ### Essential Sales Enablement KPIs Every Sales Professional Should Know Key performance indicators (KPIs) are a cornerstone of sales enablement. For one, they support continuous improvement, empowering your team with the knowledge and insights required to consistently find new ways to optimize the sales process. They also make it far easier to track and measure the overall effectiveness of your... --- ### Cheat Sheet For Beginners: Generative AI for Customer Education --- ### How to Develop an Efficient, Scalable Customer Education Team Building a customer education team is one of the first — and arguably most important – steps in establishing a customer education program. People, after all, are the lifeblood of every successful business initiative.   We'll discuss what's involved in putting together a top-notch team to serve as a foundation... --- ### How to Make Accessible Video Content for Customer Training - with Elly Henriksen, Synthesia --- ### The Importance of Bringing Together Customer Success and Customer Education Presumably, you want your customers to succeed — and you want your software to be a part of that success. That means doing everything in your power to ensure that you proactively address any problems and answer any questions they might have where your software is concerned. It means going... --- ### The Ultimate Guide to Customer Training in 2024 From a business perspective, it's easy to recognize the importance of customer education. An effective customer training program not only attracts and retains more prospects but can also establish your business as a thought leader. You've every reason to embrace customer training — and comparatively few reasons not to. What's... --- ### Checklist: Build A Winning Customer Software Training Plan In 6 Steps --- ### Why On-Demand Training is the Key to Successful Customer Onboarding Onboarding can make or break a SaaS company. Customer training that focuses on reaching product adoption as quickly as possible will almost always result in improved retention, reduced churn, and greater overall customer satisfaction. Training that fails to sufficiently teach people how to use your software tends to have the... --- ### How to Scale Your Sales Enablement Program: A Step-By-Step Guide You already have a sales enablement program in place. But have you given any thought as to how that roadmap will evolve as your SaaS company grows? Will your systems and processes scale effortlessly with you? If you don't know the answer to that question, then it's probably no. But... --- ### How to Choose the Best Sales Enablement Platform in 2024 Sales enablement has one overarching goal: empowering your sales team to find the best ways to engage with the customer. It's arguably one of the most important initiatives for your organization. After all, if your salespeople can't connect with their audience, they cannot properly do their job. Effective sales enablement... --- ### Why Marketing and Customer Education Go Hand in Hand Looking for a way to refine your SaaS company's growth strategy? Consider ramping up your customer education program. According to research by marketing and customer experience expert Conductor, consumers are 131% likelier to buy from a brand immediately after consuming early-stage educational content. What's more, when given a lineup of... --- ### Invest in Success: A Guide to the Top Customer Education Events in 2024 The more you educate your customer about your product, the higher the chances of retention. But today’s customer is technologically-savvy and doesn’t have the time to participate in such programs. So, how do you overcome this? Attend leading industry conferences to network with folks who have been there and done... --- ### 21 Critical Tools for Sales Enablement Success In the digital world, customer expectations are more demanding than ever. The modern business user expects modern sales experiences built on the latest digital technology. As a sales enablement leader, you are faced with a lot of choices in what tools to invest in, as well as more demand from... --- ### How to Build a Strong Virtual Sales Enablement Process  The stereotypical fast-talking, freewheeling salesperson is now a relic of the past. Today's rapidly evolving digital landscape demands a different approach - a more methodical and strategic mindset that leverages technology to maximize one's chance of success. Consequently, Gartner has predicted that by 2025, 60% of B2B sales organizations will... --- ### What’s In Store for CEdMA In 2024? Most industry insiders believe 2024 will be a big year for customer education. Fittingly, the Customer Education Management Association (CEdMA) has some big plans. To begin with, a structural change is in the works. What was previously CEdMA Europe will go by the name CEdMA Enterprise, a trade organization. Moving... --- ### 5 Key Benefits of LMS Integration If you're using a Learning Management System (LMS) in your corporate training, then you've probably already integrated it with other training tools such as virtual labs. Seems like a pretty obvious step, right? But have you considered taking things a step further? Instead of focusing exclusively on training software, why... --- ### 43 Best Practices to Master Software Training - a 2024 Guide --- ### Why You Need to Craft a Winning Product Adoption Strategy How do people engage with your product? At what point does a new user become a dedicated customer? What can you do to maximize each customer's return on investment? Not sure how to answer? You're not alone. It's part of why the failure rate for new products ranges from 40-90%.... --- ### 5 LMS Activities to Drive Learner Engagement The workplace is evolving, as is the knowledge and skill set required to thrive. Per LinkedIn's 2023 Workplace Learning Report, 89% of Learning and Development (L&D) professionals agree that businesses should work proactively to help employees build new skills. In light of this, the report notes, L&D professionals have acknowledged... --- ### Why Product Training Should Be Part of Your Product Launch Strategy Imagine, if you would, that your SaaS company has launched its next killer app. You know for a fact that this software is something everyone needs and something your target demographic will love. Market research tells you that your idea is revolutionary. Unfortunately, your customers appear to have missed the... --- ### Well CEd! Insights from Today's Customer Education Experts --- ### Teaching Smarter: How to Provide Winning Technical Training for Generative AI According to Salesforce, roughly two-thirds of companies are looking for ways to leverage generative AI. Yet nearly the same number are unprepared to actually implement the technology. They are, as the old adage goes, putting the cart before the horse. Can you blame them, though? In spite of how overhyped... --- ### 8 Best Practices for Using Generative AI in Customer Training Generative AI is here to stay – and it won't be long before tools like ChatGPT and Google Bard are part of every customer education program. The good news is that there's still time to get ahead of the pack and enjoy the benefits of being an early adopter. You... --- ### G2 Winter Awards Have Landed - and CloudShare's Sleighing It! ‘Tis the season to be jolly - and at CloudShare, we’ve got lots to be merry about! Our G2 Winter 2024 awards arrived just in time for the holidays, and we’ve been voted again as market leaders in virtual IT labs, customer education software, and demo automation software categories. With... --- ### The Top 10 Sales Engineer Communities to Join in 2024 As a sales engineer, people are the lifeblood of your profession. We're not just talking about your customers, either. There's also your colleagues — professional contacts that can connect you with everything from new opportunities to continued learning to up your game With that in mind, here are some of... --- ### The Importance of Sales Enablement Solutions in 2024 Sales enablement has a simple objective that's not quite so simple to achieve — finding the best way to engage with prospects at each touchpoint in your sales funnel. This demands an understanding of your customers and their journey. It requires oversight from a dedicated team to maximize efficiency and... --- ### The 12 best LMSs to look out for in 2024: a starter's guide Introduction Learning management systems (LMS) are platforms where you can create and share educational content with students. They're designed to make the individual steps in training and education easier. Using them has many advantages, such as the ability to offer classes virtually, robust performance analytics, and intuitive grading systems. Also,... --- ### How to Market Your Training Program Like a Pro! - with Dave Derington --- ### How to Develop a Highly Effective Software Training Plan Does your business have a corporate software training program? How well does that program align with your long-term business objectives? If your organization is anything like most, the answer is probably not well. Alignment between training key performance indicators (KPIs) and business goals is more important than ever in the... --- ### The Best Israeli Startup Innovation Programs in 2024 Got a great startup idea but lack the funds to bring it from concept to completion? Start looking at startup innovation programs, startup accelerator programs and startup incubation programs. For a tech startup, these programs not only help find investors, but also represent an invaluable networking opportunity. In addition to... --- ### Why Leadership Training is Invaluable for Your Business Is poor leadership dragging down your organization? There's a big chance that the answer to that question is yes. According to a survey by the Society for Human Resource Management, 57 percent of American workers say managers in their workplace could benefit from leadership training. Half of the respondents also... --- ### 4 SaaS Demo Best Practices for Better Conversions (Last updated in December 2023) Sales demos can make or break your sales process. It’s your chance to convert an interested prospect into a customer. So, what kind of experiences are you providing for prospects at this crucial stage of a sale? Here we explore why sales demos are about... --- ### Training New Hires: How to Create Engaging Employee Onboarding Want to improve engagement at work? Start with better training. According to Forbes Advisor, companies with structured onboarding programs retain 58 percent of employees for three or more years. Official training programs for new employees also help 77 percent of new hires hit their first performance milestone. A positive onboarding... --- ### 9 Tips for Sales Engineers to Master the Art of Presentations (Last updated in December 2023) What’s the million-dollar question? Well, there are a couple, but for now let’s focus on one that we can ask a lot: How to be a successful sales engineer. The simple answer is a combination of sales skills and technical sales techniques, including knowledge of... --- ### Pow! How to Develop Knockout Software Training Plans - with Brenna Strickland --- ### The Critical Role of Cybersecurity Awareness Training in Cyber Risk Management People will always be the weakest link in an organization's defenses. That’s why workplace cybersecurity and employee training go hand in hand in the modern workplace. Don't believe us? Just look at the data. According to researchers from Stanford University, roughly 88 percent of all data breaches are the result... --- ### AI Upskilling: Training in the Time of ChatGPT Artificial intelligence may well be the most disruptive technology since the invention of the Internet. Tools like ChatGPT have fundamentally upset the foundations of multiple industries. Building on that, machine learning-backed AI models have proved invaluable for use cases ranging from predictive maintenance to price optimization. The possibilities really are... --- ### Bite-Sized Learning vs. Microlearning: What's the Difference? We live in an era of information overload. From crowded search results and non-stop marketing emails to sponsored ad placements in all forms of media — it seems everything is competing for our attention span today. And it’s not just us saying this either. In Microsoft's 2023 Work Trend Index,... --- ### Customer Training Professionals are Feeling the Pressure In advance of this year’s CEdMA Europe Conference, the association and CloudShare jointly conducted a survey of its members regarding the state of customer education and the use of key technologies. The results were presented at the conference. Let’s have a look at some of the highlights here. The “yeses”... --- ### How to Create an Exceptional Interactive Online Training Program Static training content is no longer effective. Modern learners demand something more compelling than explainer videos and PowerPoint presentations. They want to learn by doing through hands-on training, and in the case of SaaS, they want these interactive training programs to take place online. You should give them what they... --- ### Key Product Adoption Metrics You Should Already Be Tracking Data is integral to the product adoption process. If you don't understand how to measure product adoption, you'll have no real way of knowing whether or not your software is a success. You also won't be able to prove the ROI on any of your sales, marketing, or customer education... --- ### How to Implement an Effective Product Education Strategy There are few experiences more frustrating than not understanding how to use an app – particularly if said app was supposed to make your life easier. It's enough to make you want to quit using the software altogether. And that's likely what many of your customers are doing if your... --- ### The ROI of Bridging the Cybersecurity Skills Gap "As we peer into the future and set our sights on 2024, it's unmistakable that the security landscape is growing increasingly complex. the news may not be as sunny as we'd like it to be. " Dr. Zvi Guterman, Founder & CEO, CloudShare We live in what some have called... --- ### The Biggest Product Adoption Challenges You Need to Know About For a software-as-a-service (SaaS) company, product adoption is everything. A high adoption rate impacts not only revenue but also reputation and customer satisfaction. A low adoption rate may mean something is wrong with your customer onboarding process — or worse, your product. In order to increase product adoption, it's important... --- ### How Does Generative AI Align with Customer Software Training? “Generative AI has become a must-have tool for customer education departments to keep up with agile development processes and growing customer expectations,” says Sarah Sedgman CEO of LearnExperts. Sarah’s firm has developed an AI-based tool that enables software companies to drastically accelerate the development of training courses. LearnExperts is hardly... --- ### Harnessing Generative AI For Effective Customer Software Training --- ### Unleashing the Power of Self-Paced Training for Personalized Learning Expectations have changed in both the B2B and B2C space. Customers now demand training and onboarding geared to their unique challenges and pain points. Employees seek employers that provide tailored professional development. We've maintained for some time that personalization is the future of learning and development — but that's no... --- ### How to Set Up an Online Virtual Classroom in 3 Easy Steps As useful as Zoom is, it’s not your ticket to effective virtual software training. CloudShare is. CloudShare enables your company to train customers via a virtual classroom. Instructors enjoy most of the same benefits they’d have in physical classrooms and can create personalized labs for each student, view their screens,... --- ### The Benefits of Employee Engagement Training Poor employee engagement could seriously cost your business — so what is your company doing to prioritize it? According to a report by The Engagement Institute, disengaged employees cost U. S. companies roughly $550 billion a year. Another study by TechJury found that companies with a high level of employee... --- ### The Power of AI in Learning and Development Artificial intelligence is arguably the most disruptive technology to emerge since the invention of the first smartphone. Already, it's revolutionized multiple industries, automating repetitive manual work and providing invaluable insights to decision-makers. That's not even the most exciting thing about the technology, either. What's most exhilarating about AI is the... --- ### The Top Product-Led Growth Tools of 2023 At some point, every SaaS company needs to consider its growth strategy. How will you attract and retain new prospects? Who should have ownership of your lead generation, sales enablement and customer success efforts? Perhaps most importantly of all, what is your core selling point, and how do you intend... --- ### How to Measure the Effectiveness of Your Customer Training Strategy Customer training should be a cornerstone of your company's go-to-market strategy. You need to make certain that prospects understand not only how to use your software, but also how to gain value from it. Your software's adoption and renewal rates both depend on it — as does long-term revenue. But... --- ### Customers Reward CloudShare with 21 G2 Badges Helping software companies achieve their sales and customer education goals is rewarding for everyone at CloudShare. It feels extra good when it comes in the form of feedback. We get plenty of that—and from different sources. One of those sources is G2, the world's largest and most trusted software marketplace.... --- ### 10 Best Practices for Building a Winning Self-Paced Customer Training Program --- ### How to Create a Killer Self-Paced Customer Software Training Program Roughly 76% of customers who report a welcoming onboarding experience will continue using a product or service. In an industry like B2B SaaS, that's huge. We're talking about a massive potential reduction in churn and a huge increase in satisfaction, retention and brand advocacy. But what exactly goes into developing... --- ### How to Increase Product Adoption with Customer Training Curious about how you can drive product adoption for your SaaS business? Product adoption, also known as user adoption, is what occurs when a customer integrates a product or service into their workflows, using its key features to address their needs. It typically means that the customer has recognized the... --- ### SaaS LMS vs. Hosted LMS: Pros and Cons Analyzed Learning management systems have long played a pivotal role in both customer training and employee education. Unsurprisingly, they've also evolved a great deal over the years. Modern learning management platforms now exist largely in the cloud, pairing seamlessly with SaaS training software to improve everything from learner satisfaction to instructor... --- ### 12 Ways to Propel Productivity in Customer Education with AI I must start with this; I just asked Bard if I had a good headline here. Thank you kindly, Bard. Here we go... Keyboard-tapping professionals across all walks of business now call on robots to help pump up productivity for an ever-expanding array of tasks. Are learning and development specialists... --- ### The 2023 Cram Kit for Online Software Training --- ### Get Up to Speed with the 2023 Cram Kit for Online Software Training The first half of 2023 has been an interesting period for software training professionals. While layoffs have increased in the tech industry, most organizations are increasing their training budgets. The majority of training managers and directors report they view virtual labs as indispensable. Compared to 2022, for training organizations, investments... --- ### AI: The New Imperative for Advancing Customer Education - with Kristine Kukich --- ### Level Up Your SaaS Business with a Proof of Concept Template Proof of concept demonstrations are a key part of any successful SaaS vendor's sales process. They not only allow you to showcase your software's key features, but also demonstrate how those features solve a prospective client's problems. Better yet, with the right POC environment, you can provide a compelling, hands-on... --- ### Best Practices for Choosing a Cloud Training Service Provider in 2023 The world has changed — have your training programs changed with it? According to 77 percent of B2B clients, technology has dramatically transformed their expectations of how companies should interact with them. For 70 percent of customers, a seamless sales, purchase and onboarding experience inspires them to purchase more. Finally,... --- ### AI in Sales and Pre-Sales: Unlocking Opportunities and Overcoming Challenges Artificial intelligence is transforming sales, training, and customer success alike. AI sales automation is not only unlocking new opportunities for sales teams, but also freeing them up to focus on making better pitches and closing bigger deals. But as is the case with any new technology, there's no shortage of... --- ### Save the Date for the Ultimate Overview on Advancing Customer Education with AI [Webinar] AI is making some serious noise in the media. The deluge includes news, product announcements, warnings, and much more. But try as you might to understand how artificial intelligence will enable you to deliver superior CE programs, as we stand at the cusp of the revolution, it’s been quite a... --- ### NTT Innovation Laboratory Israel Creates "Magic" Product Evaluation Environments with CloudShare Challenge This isn’t a case study of how CloudShare gave a software company the virtual IT lab it needs to deliver training and/or product demos. Rather, it’s the story of how a customer was able to repurpose the CloudShare platform to create a sandbox in which they’d evaluate new technologies... --- ### Embracing Cloud Diversity with Open Arms and a Dash of Humor In the world of technology, there's a religious fervor that rivals even the most passionate debates about pineapple on pizza. Yes, we're talking about the heated devotion some companies have to their chosen cloud service provider. You've heard of the Big Three: AWS, GCP, and Azure, right? It's almost as... --- ### Qlik Scales Up Self-Paced Training and Onboarding with CloudShare Challenge Scale up customer and partner training One of Qlik's primary selling points is how they allow anyone at any skill level to get value from business data. The company needed to ensure that its external training continued to reflect this, even at scale. Offering personalized training at scaleIn keeping... --- ### ControlUp Improves ROI and Customer Satisfaction with CloudShare --- ### CloudShare Alternatives: What Should You Use for Virtual Training? Virtual training is fast becoming the bread-and-butter of SaaS. Training technologies are crucial to effective customer onboarding, while virtual training platforms can help you create significantly more compelling proof of concept demos. And that's not even getting into all the ways these tools can be applied internally, from introductory training... --- ### 5 Best Practices for Technical Training These days, technology seems to change and evolve at a breakneck pace. Look at everything that's changed in just the past decade. Today, we exist in a world defined by hybrid work, artificial intelligence, big data and digital transformation. In this landscape, more and more employees require advanced technical skills,... --- ### Effective Product Onboarding: Maximizing User Engagement and Satisfaction The product onboarding process — also known as customer onboarding — is the final step between acquisition and retention. It's how you introduce new customers to your software. More importantly, it's how you show them how they can get the most value from your product. Unfortunately, that seems to be... --- ### The Engagement Spiral - Key Strategies for Keeping Trainees Engaged with Jan Keck --- ### How to Maximize Success in MVP Development Who is the target audience for your software, and what do they want to get out of it? When developing a new SaaS product, this is the first question your company needs to answer. Releasing a minimum viable product is arguably one of the best ways to do so. It's... --- ### Technical Due Diligence: Key Components and How to Get it Right Regardless of whether you're a large corporation or a small startup, technical due diligence is crucial. It not only helps you identify risks and threats, but also provides a more accurate picture of a company's actual value and potential. Although it's more commonly used to assess potential acquisition and investment... --- ### NTT Innovation Lab Creates "Magic" POCs with CloudShare --- ### Tap These Tips to Keep Every Trainee Engaged Do some of your students multitask while you’re trying to train them? Are many reluctant to speak up? Do you actually have the ability to read the room and respond accordingly? There’s no doubt, disengagement is a pesky problem for those that lead customer and employee software training in virtual... --- ### Understanding Software Training Pricing: What You Need to Know Whether you're offering premium training to customers, planning a series of workshops, or working on employee onboarding, you need to know how to calculate your software training costs. Unfortunately, that's often easier said than done. Confusing cloud pricing models and complex contracts tend to make corporate training costs nearly impossible... --- ### The Five Key Elements of an Effective Training Environment The effectiveness of any training program ultimately comes down to two things. First is the guiding strategy under which the program and its content were developed. Second, there's the environment in which the training takes place.   Today, we’re going to talk about the second of these key elements in... --- ### ChatGPT Prompt Engineering for Training Managers If you want to truly harness the potential of ChatGPT for your training program, there's one critical skill you'll need to develop — prompt engineering. Working with ChatGPT isn't as simple as asking a question or giving a command. There's a technique to it. In this short prompt engineering guide,... --- ### How to Use ChatGPT for Training Content Creation We recently discussed how training professionals can use ChatGPT. Today, we're going to revisit that topic. Specifically, we'll examine what is arguably one of the most compelling training use cases for ChatGPT. As it turns out, the chatbot is surprisingly robust when it comes to generating training content. With that... --- ### How to Reduce Your Training's Dropout Rates One of the most effective ways to reduce churn is with onboarding. Customers that understand how to use your software to its full potential are far more likely to remain subscribed and satisfied. Consequently, customers who don't know how your software works may eventually become so frustrated that they cancel.... --- ### 5 Strategies to Boost Customer Renewal Rate and Drive Revenue You've likely heard a dozen times by now that it costs roughly five times more to acquire new customers than it does to retain existing ones. This means that, particularly for SaaS companies, customer retention is arguably the most important metric of all. It's a direct measure of how effective... --- ### The Power of Customer Training Analytics: Unveiling Valuable Insights Software-as-a-service is, for all intents and purposes, a buyer's market. Unless you're fortunate enough to operate in an incredibly focused niche, your customers have the luxury of nearly infinite choice where vendors are concerned. That’s why your business must do everything in its power to retain them. And for many... --- ### The Power of ChatGPT for Customer Success: A Revolutionary Approach Let's get one thing out of the way first. Don't buy into the hype about ChatGPT. It's not replacing human customer success teams anytime soon. Nor is it intended to do so. Artificial intelligence has always worked best when paired with human intelligence, and ChatGPT is no different. Savvy businesses... --- ### 5 Benefits of Blended Learning for Corporate Training Remember when some people thought in-person instruction would be completely replaced by virtual training? Granted, the idea wasn't completely crazy. There are some serious benefits to online instruction, particularly when it comes to cost and flexibility. But not everyone wants to be remote 100 percent of the time. There's a... --- ### How Procentia Successfully Transformed Customer Training with CloudShare To call the modern business world fast-paced would be an understatement. These days, it seems like everything moves at lightspeed. As though each day comes with some new challenge — a new technology, an emerging trend, or some sort of foundational market disruption. In order to stay ahead of the... --- ### Unlock the Power of Multi-Region VILT with CloudShare Though virtual training has given way to blended learning in recent years, its benefits are still clear to anyone who's been paying attention. Chief among these is the capacity for scale. Whereas in-person training is limited by travel time and classroom capacity, virtual instructor-led training (VILT) solutions allow participants to... --- ### Semperis Achieves Faster, More Effective and Scalable POCs with CloudShare --- ### Procentia Delivers Exceptional Customer Experiences with CloudShare --- ### Navigating Tight Budgets: Insights from Our 2023 Virtual Software Training Industry Survey You’re aware of widespread layoffs and tightening budgets, maybe within your own organization or at minimum across a spectrum of other organizations and industries. You’re all too familiar with how these pressures are affecting your own software training team–but do you know which challenges are specific to your department and... --- ### The State of Virtual Software Training in 2023 - CloudShare's Industry Report --- ### 10 Sales Enablement Influencers to Follow in 2023 Maintaining an effective sales enablement program is a collaborative undertaking. It requires not just software, strategy, and training but also the right organizational culture. And even if you have all the right pieces, putting them all in place is a challenge all its own. The good news is that you... --- ### CloudShare & Qlik - How to Build an Effective and Profitable Self-Paced Training Program --- ### 5 Online Training Influencers to Follow in 2023 Your business needs an effective training program — not just for employees, but also to onboard new customers. That goes without saying, particularly in today's hypercompetitive SaaS landscape. The problem, of course, is actually instituting that program. Where does one even start? Fittingly enough, with education. We've collected a few... --- ### Building Your Perfect Sales Tech Stack in 2023 Whether for customer success or sales enablement, your tech stack is crucial. Without the right tools and technology, your sales team won't be able to keep up with their competitors. For you, that means lower revenue, fewer sales, and potentially lower overall customer satisfaction. To avoid falling down that particular... --- ### See How Your Online Training Program Measures Up to Industry Benchmarks You already understand the critical role of data in your training program. Whether you're onboarding a new customer, educating your employees, or testing a partner's knowledge of your products, the right metrics are invaluable in both measuring your overall success and identifying where you might improve. Since you're here, we'll... --- ### The Six Disciplines for Using Artificial Intelligence in Customer Education - with Josh Cavalier --- ### 10 VILT Tips: How VILT Software Can Help Your Business Stay Competitive in a Changing World There is no longer a place for boring, passive slideshows in the world of employee training and customer education. Today's learners demand something more engaging, dynamic, and compelling. Virtual Instructor Led Training (VILT) arguably represents one of the best ways to deliver this — provided you can find the right... --- ### How VILT Can Save a Technical Sales Pitch Under Pressure Whether a sales demo, proof of concept, or something else entirely, sales engineers must strike the perfect balance between technical expertise and dramatic performance. Too technical, and they've lost the interest of their audience right out of the gate. Too grandiose, and they may be mistaken for a shyster attempting... --- ### Best Corporate Training Models for Learning & Development No matter your industry or vertical, stagnation is not an option. You need to plan for the future — you need a roadmap and a growth strategy. More importantly, you need to set your employees up for success with an effective training program. Let's talk a bit about what that... --- ### Using ChatGPT for Training: Practical Hands-On Tips for Training Professionals Artificial intelligence has been front of mind for virtually everyone of late, and with good reason. OpenAI's ChatGPT took the Internet by storm last year, and ever since we've seen both hobbyists and professionals come up with a host of new and exciting use cases for it. Not surprisingly, training... --- ### What to Accomplish in Your First 90 Days As a Director of Sales Engineering Before you read this blog, we'd suggest having a look at our guide for becoming a director of sales engineering — if you're here, you've either already done so or managed to secure a spot as a director yourself.   Either way, you've got questions. What should you aim to... --- ### Measuring Success Across the Customer Lifecycle: Key Metrics Most modern customer education programs are centered around onboarding. This is a mistake. The customer lifecycle doesn't begin at the final point of sale, so why should customer education start there? The answer is that it shouldn't. Customer education should span every single stage of the customer journey, from initial... --- ### CloudShare, Docebo & AlgoSec - Level Up Your business With a Hybrid Learning Model --- ### Top Sales Enablement Podcasts of 2023: Our Full List Sales is an industry defined by constant motion and continual growth. As a sales enablement professional, you understand that better than most. After all, developing the careers of your sales team is what you do. But that requires more than just choosing a sales enablement platform and collaborating with your... --- ### What to Accomplish in Your First 90 Days as a Head of Training If you're here, it's because you've already figured out how to become a head of training and development — and if not, we've published a blog on the topic. Now that you've landed the job, you're probably wondering what comes next. How can you ensure your first months on the... --- ### How to Become a Head of Training and Development If you're a training and development professional looking to make the leap to leadership, you've come to the right place. We've put together a comprehensive action plan that will walk you through everything you need to know. Even if there are many different paths to becoming a director of training... --- ### How to Become a Director of Sales Engineering Curious about what it takes to go from sales engineer to director of sales engineering? Then you've come to the right place.   Keep reading for a comprehensive action plan to guide you from your current role in sales to a director of engineering role. Step One: The Mindset of... --- ### Testimonials: Start Seeing ROI From Your Training Program --- ### How to Create an Azure Sandbox Environment Sandbox environments provide an efficient and cost-effective means of testing new features, assessing security configurations, isolating code executions, and troubleshooting technical issues. Through shared testing instances, they can also be powerful tools for collaboration, all without impacting your production environment. By leveraging Azure Virtual Machines alongside multiple storage options, Azure... --- ### SaaS Customer Onboarding: 7 Best Practices to Ensure Success Never underestimate the power of a positive experience. The way clients feel about your business is every bit as important as what you do. And how they feel is directly informed by your customer onboarding process. Let's talk about why customer onboarding is so important for SaaS companies — and... --- ### From Cybersecurity Training to Cyber Resilience: 8 Major Benefits of Cyber Range Platforms Although cyber ranges were developed originally for the public sector, they have expanded far beyond their original roots. These simulated IT environments are invaluable for cybersecurity training and cyber resilience training. Leveraging technology like cloud computing and virtualization, modern cyber range platforms have greatly expanded their scope and effectiveness. What... --- ### What is a Product Demo? A Helpful Guide for Sales Teams What is a Product Demo? A Helpful Guide for Sales Teams Show, don't tell. That's the golden rule of SaaS sales. After all, a long-winded explanation is no substitute for firsthand experience. It's far likelier to put your audience to sleep than close deals. That's what makes customer demos such... --- ### The Importance of Customer Onboarding in Reducing SaaS Churn Customer acquisition is an important part of a successful SaaS company's sales strategy, but it also cannot be your only focus. High sales numbers may keep your SaaS business afloat in the short term, but eventually those numbers will plateau. If you don't have a way to reduce churn rate... --- ### 9 Must-Know Metrics to Measure Sales Engineer Performance --- --- ## Glossary ### Microlearning What is Microlearning? Microlearning is a training strategy that breaks content into small segments, each requiring only a few minutes to digest. These modules are delivered digitally through microlearning platforms designed to be accessible on any device. Microlearning usually takes the form of self-paced, often hands-on training, and has become... --- ### Learning Modalities What Are Learning Modalities? Learning modalities, also known as education modalities, are the different ways in which people absorb, understand, and retain information. While the concept of the training modality dates back to at least the 1920s, it was popularized by Neil Fleming's VARK model in 1987. Fleming's model suggests... --- ### Formative Evaluation What is Formative Evaluation? Formative evaluation is a continuous process that identifies strengths, weaknesses, and areas for improvement in any training program. This method is valuable for training, instructional design, and learning experiences that are still being developed. Ongoing feedback allows educators, trainers, and program developers to refine strategies and... --- ### Authoring Tool What is an Authoring Tool? An authoring tool is a purpose-built application used to create digital content that focuses on developing eLearning courses, presentations, or interactive training materials. These tools provide users with an easy-to-use platform to design, develop, and publish educational content without requiring extensive programming knowledge. An eLearning... --- ### Skills Assessment What is a Skill Assessment? A skill assessment is a structured, formalized method for measuring an individual's knowledge, competencies, and abilities in a specific area. Also known as a skills test or skill evaluation test, a skill assessment is most commonly used as part of the hiring process to both... --- ### Interactive Training What is Interactive Training? Learning is more effective when you're actively engaged. That's one of the core ideas behind interactive training, an approach to learning and development that encourages active participation over passive memorization. This can take many forms, including: Discussion sessions Collaborative work Hands-on simulations Games Dynamic media Quizzes... --- ### Enterprise Sales Enablement What is Enterprise Sales Enablement? Enterprise sales enablement provides sales teams with the resources, training, and technology required to engage effectively with enterprise-level prospects and make deals that typically involve lengthy sales cycles, multiple stakeholders, and complex decision-making processes. Unlike traditional sales enablement, enterprise sales enablement focuses on strategies that... --- ### Hands-On Skills What Are Hands-On Skills? Hands-on skills are critical for job performance, sales, and technical training. And when it comes to building hands-on skills, virtual learning labs are transformative tools. These immersive environments allow learners to practice real-world applications of training material in a controlled, virtual setting. Labs focusing on hands-on... --- ### Virtual Simulation Lab Virtual lab simulations play an important role in both employee training and customer education. They allow participants to interact directly with a course's subject matter in an immersive virtual environment. In doing so, they help develop both foundational knowledge and practical skills. Simulations are often conflated with virtual labs, and... --- ### Education Qualified Leads An education-qualified lead (EQL) is a prospect who has engaged in some way with a customer education campaign. They've not only demonstrated that they're interested in your company's products and services, but they're also knowledgeable about them. This knowledge generally makes them much likelier to convert. The Different Categories of... --- ### Cybersecurity Posture What is Cybersecurity Posture? Cybersecurity posture is an assessment of how well a business can identify and remediate cyber threats. It encompasses every process, program, policy, and application you've implemented and evaluates its effectiveness at protecting your systems, people, and data. The stronger your cybersecurity posture, the better-equipped you are... --- ### Software Sandbox What is a Software Sandbox? A sandbox is a software-based simulation of a real-life production environment. Sandboxes typically operate in isolation from other infrastructure. This allows users to freely experiment, as nothing they do in the sandbox will have any effect on other systems, applications, or data. How is a... --- ### Tactile Learning What is Tactile Learning? Tactile learning is both a learning style and an approach to learning and development. In both cases, it's all about hands-on experience — specifically through touch. Also known as kinesthetic learning, tactile learning involves immersing oneself in training content to essentially 'learn by doing. ' Tactile... --- ### Digital Training What is Digital Training? Digital training leverages digital learning systems to deliver virtual training content and experiences. Also known as online learning or e-learning, it provides learners with a high degree of flexibility, interactivity, and accessibility. Although digital learning content can be — and often is — consumed remotely, this... --- ### Channel Learning What is Channel Learning? Channel learning employs several different technologies to develop learning experiences. Also known as omni channel learning, this methodology calls for using everything from virtual environments, interactive tools, remote learning, and even social media to provide a learning experience. However, channels are not used separately but as... --- ### Aesthetic Learning What is Aesthetic Learning? Aesthetic learning is a learning style focusing on creativity, imagination, and innovation. An aesthetic learner appreciates these aspects of life, which often manifests in how they spend their time — and how they learn. This type of learner often processes information in a multi-sensory way, including... --- ### Learner Experience What is the Learner Experience? It isn't enough to simply provide training materials. You also need to deliver them in a way that's compelling. To achieve this, you need to think about the learning experience, including: How the training begins — such as through a manager identifying a need or... --- ### Cyber Security Awareness Training What is Cyber Security Awareness Training? Threat actors are getting smarter, and digital threats are growing more sophisticated. Although security technology has evolved in leaps and bounds, there’s one thing that remains constant: Employees are the weakest link in your cyber security chain. That’s why it’s crucial to mitigate the... --- ### Asynchronous Learning What is Asynchronous Learning? Asynchronous learning, also known as self-paced training, is a learning model in which students engage with content at any time and from any location. While asynchronous classes may still have completion deadlines, submission deadlines, or recommended timeframes, they otherwise do not follow a set schedule. Asynchronous... --- ### Adaptive Learning What is Adaptive Learning? If there is one thing that corporate training and customer education have in common with one another, it's the need for personalization. Modern learners, whatever their position, expect an educational experience tailored to their needs and preferences. Unfortunately, this is easier said than done, particularly at... --- ### Cyber Attack Simulation Exercise What is a Cyber Attack Simulation Exercise? A cyber attack simulation exercise, also known as a cyber security simulation exercise, is a cybersecurity training strategy that involves mimicking a real-world cyber-attack. The exercise is itself a form of incident response simulation that specifically focuses on malicious actors or software. The... --- ### Skill Validation Skill validation is the process by which a business or institution evaluates an individual's knowledge and competencies in a particular area of expertise. Also known as validated learning, the process is often — though not always — implemented as part of a larger learning and development initiative. Generally, the skill... --- ### Digital Adoption Platform A digital adoption platform (DAP) is a software solution designed to facilitate more effective customer education, streamlining product adoption while also improving the overall user experience. Generally layered atop another application, website or platform, a digital adoption solution provides users with a guided walkthrough of the product's key features and... --- ### Shareable Content Object Reference Model (SCORM) Created in 2000 by the United States Department of Defense's Advanced Distributed Learning Initiative, SCORM — shareable content object reference model — is a framework that standardizes the development, management, and design of virtual training and e-learning. Today, SCORM standards are widely regarded as the best way to ensure e-learning... --- ### Software Training Platform What Is a Software Training Platform? A software training platform, also known as a software training program or virtual training platform, is software designed to facilitate a company's virtual training efforts. The platform can be used for either employee education or customer education, with many companies leveraging the same tool... --- ### Product Education What is Product Education? Product education — also known as customer education or product training — refers to everything you do to ensure your customers understand your software. That means more than simply knowing about the software's features or how it works. A successful product education strategy also teaches customers... --- ### Live Sales Demos What Are Live Sales Demos? A few decades ago, sales demos were face-to-face and typically relied on the sales rep visiting the lead’s home or office. Now, as digital products like Software-as-a-Service (SaaS) platforms have become exceedingly popular, we can move sales demos into the digital world, too. A live... --- ### Sentiment Analysis What is Sentiment Analysis? Sentiment analysis is an evolving field of study focusing on applying artificial intelligence (AI), natural language processing (NLP), data mining, and machine learning (ML) to gain a deeper understanding of the sentiment behind text. The most common use case is helping companies understand how customers or... --- ### Software Due Diligence What is Software Due Diligence? Software due diligence is a critical process of evaluating a technology company's software during mergers and acquisitions, significant investments, or IPOs. This process focuses on software sold by the company, not all the software they use internally. Much like other types of due diligence, this... --- ### Employee Everboarding What is Employee Everboarding? Everboarding is an ongoing process that changes from a one-time onboarding workflow to one of continuous education. The goal of everboarding is to develop an experience where new hires can more easily integrate into a company’s operations, values, and culture over a more extended period. You... --- ### Inclusive Learning What is Inclusive Learning? Inclusivity is a general practice of taking specific actions to make marginalized groups feel welcome in the workplace. One LinkedIn study found that inclusive teams are over 35% more productive than ones that do not prioritize inclusivity. While inclusion goes hand in hand with diversity, they... --- ### Digital Fluency What is Digital Fluency? Digital fluency describes the ability to use digital technologies effectively and efficiently in various aspects of life. In the workplace context, it refers to using available tools to enhance daily workflows and responsibilities. Digital literacy is often confused with fluency, but they aren’t exactly the same.... --- ### Sales Stack Your sales team is ultimately only as good as the tools they're given. Without access to the right sales technology and tools, they'll be outpaced by your competitors. Building a modern sales stack for your SaaS company is crucial — here's what that involves. What is a B2B Sales Stack?... --- ### Digital Sales Room For B2B SaaS companies, basic customer outreach is no longer enough. The modern digital sales process is both complex and involved, with the average buyer engaging in roughly 27 information-gathering sessions prior to reaching out. Your sales team also has less direct influence over the buying process, which has become... --- ### Learning Experience Platform (LXP) What Is a Learning Experience Platform? A learning experience platform (LXP) is a software-based solution designed to help an organization improve its learning and development efforts through deeper personalization and learner engagement. It consolidates a wide selection of learning content from a multitude of sources then makes that content accessible... --- ### Multisensory Learning People learn in many different ways. Some do best with verbal explanations and instructions. Others prefer reading or writing. Even in the case of hands-on experience, there are people who may lag behind. The mistake training and education professionals often make is that they separate people into boxes based on... --- ### Technical Enablement Are your customers using your software to its full potential? Does your sales team understand how to effectively communicate the nuances of each product? How well-versed is your customer success team regarding the technical challenges a customer might experience? These are all questions you need to be able to answer... --- ### Self-Service Demo If your sales team isn't closing as many deals as they should, the problem might not be with your software — it might be your demos. Today's IT buyers live in an incredibly fast-paced, hectic world. For many of them, setting aside time during the workday to sit through a... --- ### Technical Due Diligence What is Technical Due Diligence? Typically performed prior to investment, a merger or acquisition, or an initial public offering, technical due diligence is a thorough assessment of a company from a technical perspective. While usually performed on the behalf of an interested third party, technical due diligence can also be... --- ### Minimum Viable Product (MVP) Development What is a Minimum Viable Product? Within the context of software development, a minimum viable product (MVP) is any application, platform or website with just enough features to attract the developer's target audience. There are no bells and whistles in a minimum viable product. Instead, it contains only the most... --- ### Sales Enablement Experience What is Sales Enablement Experience? An organization's sales enablement experience encompasses every facet of its efforts to support sales enablement activities — in other words, everything the organization does to help its sales team shorten the sales cycle and improve their success rate, including: Creating and curating sales and marketing... --- ### Training Environment What is a Training Environment? A training environment is a setting or platform designed to help individuals develop new skills, competencies, or knowledge. Training environments can take many different forms depending on industry, learner, and context. Some of the more common terms associated with training environments include: Physical training environments... --- ### Sales Engagement When you want to market a restaurant, you might place a sign out on the sidewalk advertising a new dish or print a commercial on a local billboard or newspaper. But when you want to market a more complex product or service like a SaaS product, you need a more... --- ### Sales Productivity Even if you have the best product offering on the market, your success still relies on the performance of your sales teams. After all, they’re the people responsible for communicating your brand’s value to potential buyers, attracting new leads, and often the driving force behind closing deals. And yet, sales... --- ### Product Adoption It doesn’t matter how many hours designers and software engineers spend building something. A successful product needs to solve a problem while being intuitive enough for customers to figure out. Even the best products on the market can fail if it fails to reach that “aha” moment with its target... --- ### Customer Retention The goal of any brand-new business is to acquire customers. And yet, customer acquisition on its own isn’t enough. At some point, every company needs to look inward — focusing on customer retention. We already know acquiring a new customer can cost 5-7 times more than retaining an existing one.... --- ### Virtual Sales Training Virtual sales training in a nutshell involves professional training programs conducted over the Internet and directed at members of the sales teams. In a world shaken up by remote work trends, business managers must ask themselves how they can keep their marketing efforts active while everyone is working from home.... --- ### Product Operations The general goal of any business is to make a product, sell it, and improve it over time to simplify the sales process. But exactly how this process happens is considerably more complicated. You have to look at industry trends, gather feedback from customers, drive actionable insights from collected data,... --- ### Sales Training Platform What is a Sales Training Platform Closing large deals in the enterprise space is no easy task. On top of being persuasive, you need to know the ins and outs of the product or service you’re selling, how it fits into the market, and how to incorporate the needs and... --- ### Enterprise Software Training Enterprises rely heavily on their software tools to empower their workflows. But even after searching for the ideal solution from a reputable vendor, it’s common for even experienced companies to overlook an essential component of enterprise software: training their staff to use it effectively. Even the most powerful business-grade software... --- ### SaaS Product Training Your development teams work hard to craft powerful features and user flows connected by an intuitive user experience. However, all that work won’t do you any good if your customers don’t know how to use the application correctly. If you’re a company operating in the software-as-a-service market, product training is... --- ### Customer Training Platform When you think of business training, you almost always imagine employees taking courses to improve workplace productivity and jump-start professional development. However, education for a company’s customers is just as crucial to success. A customer education platform is integral to any organization’s training repertoire. Here’s how to implement training resources... --- ### Technical Training Program The accelerating pace of software and technological development has made adaptability one of the most treasured assets to have in business. To that end, successful companies are investing immensely in learning and development (L&D) for their employees. Being able to pick up new skills and knowledge is paramount to maintaining... --- ### Sales Enablement Technology Sales enablement has seen explosive growth in the business sector. Adoption rates have risen 343% between 2017 and 2021. This widespread enthusiasm has translated into new tactics and tools businesses are picking up to empower their sales enablement strategies. But even the most well-planned-out sales enablement strategy isn’t perfect until... --- ### Cloud-Based Training System Businesses rely on cloud applications and services more than ever, thanks to the cloud’s superior efficiency and accessibility. Those benefits also extend to corporate training programs, and cloud-based training systems have become the standard for providing quality instruction to employees and customers. How Does Cloud-Based Training Software Work? Cloud training... --- ### Product Training A software solution with even the most robust feature set and versatile compatibility won’t do you any good if your customers don’t know how to use it properly. Product training is an essential business strategy for empowering your client base with the knowledge and experience it needs to draw maximum... --- ### Training On-Demand On-demand training is hardly new to the business world, but its adoption rates have accelerated with the recent rise of remote communication technologies. Software companies especially are taking note, as educating potential customers on the features and selling points of complicated software solutions can be challenging. Training courses on-demand are... --- ### High-Touch Onboarding Customer onboarding goes beyond just product demos. It encompasses all the tactics, strategies, and programs you have to guide users towards finding value in your products and services and encouraging purchases. It’s so vital to customer retention and conversion rates that businesses constantly look for ways to improve its effectiveness.... --- ### Self-Service Customer Onboarding Once your advertising efforts have brought customers to your door, the next crucial step is to show them that your products and services are the right choices compared to what the competition offers. The sales process isn’t over, even after customers become interested in your brand. Have you ever heard... --- ### Environment Testing A software testing environment allows developers and quality assurance teams to evaluate new or updated software in configured environments that test specific application components. Testing environments are similar but different from staging environments. However, both are considered under the umbrella of environment testing. Developers identify issues or vulnerabilities during environment... --- ### Cloud Acceleration Digital transformation has spread throughout nearly every industry as the world embraces modern technology to streamline processes, reduce costs, and provide advanced capabilities. A significant element of digital transformation for many businesses is migrating internal and external services to the cloud. However, embracing cloud computing to either supplement or replace... --- ### Sales Enablement Analytics Sales enablement in a nutshell is providing your sales and marketing teams with the resources and tools needed to do their jobs more effectively. It provides useful information in the form of case studies, research documents, and guides to help agents reach new audiences and close the deal. Every business,... --- ### Virtual Sales Training What is virtual sales training? Virtual sales training is specific product training for customers of a software company that takes place virtually. It means that customers can be trained to use a product/platform/piece of software properly, in a way that helps them get the most out of it quickly and... --- ### Cyber Resilience Training Educating employees in every department and level about how to prevent cyber attacks is essential. Cyber security is no longer the exclusive domain of IT and the security department but the entire company. Cyber resilience training aims to impart practical knowledge and prevention skills that employees and managers use to... --- ### Sales Discovery Process Making a sale is a multi-step process for many businesses, especially those offering high-value products or services. Sales discovery is an early step in the buyer’s journey and typically the first step in which a lead and sales person connect. Salespeople need to understand why a prospect is interested in... --- ### Product Experience If you’re a business leader and you want to improve your market position and build a stronger, more resilient company, then it’s time to get serious about your product experience. In this post, we'll explore what PX is and how it can help boost sales and engagement—and get people talking... --- ### Product-Led Growth Product-led growth describes a business strategy that puts a company's product (usually software) at the heart of their overall customer experience. The product becomes the focal point of every interaction between the business and its customers, which in turn leads to more sales and revenue. What is a Product-Led Growth... --- ### Remote Employee Training Training employees is an integral part of a company's success and growth strategy—however, many companies find that training can be more difficult (and expensive) than hiring. With advancing technologies and increasing prevalence of remote workers, a new way of training employees has emerged that can save time and money—remote employee... --- ### Sandbox Virtual Machine Software always needs testing before you can deploy it for official use — that’s a given. Sandboxes, and specifically virtual machines, are often used to test out new programs in a safe, isolated environment away from critical servers and resources. https://youtu. be/qtOx1lVrsQE What Is a Sandbox Virtual Machine? A sandbox... --- ### Interactive Demo Software When it comes to selling online software, it can be challenging for customers to visualize how your product will solve their problems and make their life easier. Interactive product demonstrations are becoming increasingly popular as new products emerge and existing products adapt to stay ahead of their competition. By creating... --- ### SaaS Sales Funnel Convincing someone to buy something from you is all about building trust first. And trust requires time and effort to establish. The SaaS sales funnel encompasses all the steps and strategies businesses use to make themselves known in the market and encourage interested people to become paying customers in the... --- ### Customer Health Score  The way companies manage their current customers is crucial for growing their business. As 54% of consumers say that they now have higher expectations for customer service than they did a year ago, it’s never been a more important retention strategy. It costs around 6-7 times more to acquire a... --- ### Customer Onboarding Software It’s important to provide exceptional experiences at every point of the customer journey. Onboarding is a crucial part of this. This is particularly the case for software companies where guidance and training are required to get the most value from your product. Using the right customer onboarding platform can take... --- ### Customer Training Software Customer training is the process of educating your customers on how to use your product or services, so that they receive the full benefits of their investment. To do this most successfully, many organizations rely on customer training software. What is customer training software? Customer training software is any platform... --- ### Corporate Training Platform What is a corporate training platform? A corporate training platform is the software used to train employees at an organization, offering activities, learning paths, and often hands-on virtual training. Why is it important? A corporate training platform is a vital investment for organizations that want to improve productivity and employee... --- ### Sales Enablement Platform A sales enablement platform is a collection of sales technology and tools, all geared toward shortening the sales cycle and improving win rates. Sales professionals have a harder time selling these days. Customers, especially in uncertain times, are more frugal, and their buying decisions – impacted by greater choice, for... --- ### Hybrid Learning Hybrid learning is an approach to teaching that uses a combination of remote learning elements and classroom learning to teach both remote and in-person students simultaneously. This method helped schools continue teaching during the pandemic, but it could also help you to deliver a stronger customer education strategy. By harnessing... --- ### Demo Environment A demo environment refers to the virtual surroundings that software demos take place within. Much like an IT environment, which is made up of a collection of software tools, the demo environment features tools that dictate how your prospects can use the software during the demo. If you get the... --- ### Cloud Development Environment What is a Cloud Development Environment? A development environment is a workspace that allows software developers to make changes without breaking anything in a live environment. A cloud development environment takes this same environment, but instead of being installed on a physical hard drive, the environment “lives” in the cloud... --- ### Demo Experience Demo Experience: A Definition When delivering a software demo or a product demo, the aim is to entice, entertain and inform your prospects about a new product that you want them to invest in. Creating the right demo experience is the difference between landing the sale and getting the door... --- ### SaaS Sales Training SaaS Sales Training: A definition To better understand what SaaS Sales training is, let’s break down the terms. Software as a Service, or SaaS, is web-based software that is used and managed online and usually paid for by customers via a monthly subscription model. Software sales training can mean different... --- ### Product Demo What is a product demo? Product demos, also known as “software demos” or “sales demos”, are the most important tool in a business-to-business (B2B) Software-as-a-Service (SaaS) company’s sales arm. What’s the most efficient way to convince a prospect that your software is the best option to overcome their pain points... --- ### Hands-on Training What is hands-on training? Hands-on training refers to software training that involves a practical element, where the user is able to learn how to use the software by trying out for themselves in a controlled environment. This is more interactive and immersive, as well as being more helpful for trainees... --- ### Product Demo Platform Product demo platform: What is demo software? A product demo platform is a kind of technology that allows you to generate demos of your software so that prospective customers can see the platform in action. The environment allows you to do a number of things, including hosting live demonstrations, prerecorded... --- ### Remote Virtual Training Remote virtual training: a definition Remote virtual training is sometimes known simply as remote training. Just as the name suggests, it’s a form of training that takes place remotely. That means that the instructor and trainees don’t necessarily have to be in the same room or building to be in... --- ### SaaS Onboarding SaaS onboarding: a definition SaaS onboarding is the process of helping new users set up and use a piece of cloud-based software – “Software as a Service” - so that the users will realize its benefits. SaaS solutions are becoming the de facto way that companies operate. Why SaaS user... --- ### Automated Test Environment Test environments: a definition Before you roll out a new software build, you want to test that it is working correctly. For instance, let’s say you’re launching a new SaaS product; you want to test as many different scenarios as possible, push the solution to its limits, and put yourself... --- ### Sales Readiness What is Sales Readiness The term “sales readiness” covers a range of strategies and practices that are all concerned with ensuring salespeople are “sales-ready”. That means making sure they have all the skills and knowledge they need to do their work effectively. In order to ensure sales readiness, sales teams... --- ### Sales Enablement Training Sales enablement training: a definition Sales enablement training means training your sales team so that they are able to sell your products or services to prospects in the most effective way. This means they need to fully understand your offering in terms of: Benefits that your solutions offer to prospective... --- ### Remote Training Software What is remote training software? Remote training software provides a range of virtual training experiences for people to make use of anywhere, any time, and using any device. Essentially, remote training provides a digital alternative to traditional in-person training, which can be more convenient, cost-effective, and scalable. It can also... --- ### Customer Training Customer training: a definition The goal of customer training is to help your customer use your product or solution and thus improve the customer experience. You are likely familiar with the need to train your employees. It’s an essential aspect of good onboarding and ensures that the people you pay... --- ### Cyber Security Simulation Training Cybersecurity simulation training: a definition Cybersecurity simulation training is a way to accurately replicate your IT setup and test how your organization responds to simulated cyberattacks. By replicating your environment, you can effectively “war-game” against potential attacks in realistic scenarios. https://youtu. be/niDyEuiQAUg Not only does this provide your IT professionals... --- ### Online Virtual Machine You’re probably familiar with running apps on physical hardware in your daily life. From Facebook on your phone to the web browser on your computer, most of our work is done through programs installed on individual devices. https://youtu. be/u9PlGy48Nn8 But what if you could virtualize those devices in ways that... --- ### Cloud Training Solution Cloud computing is more than just a buzzword. Whether you’ve noticed or not, it’s becoming a regular part of workflows everywhere. That’s why investments in cloud training have risen in recent years. Why should you care about cloud computing, and is it important enough to invest in online virtual machines... --- ### Virtual Training Platform The invention of the Internet has made it easier than ever to access the information you want and need. No matter what topics you want to learn about, there’s a high chance an online class has what you need. Businesses have invested immensely in IT training labs for this purpose.... --- ### Customer Education Program There’s no doubt that informed clients result in more profitable businesses. Customer training is, therefore, a strong priority for most businesses. If your customers know how to use your product or service, they are more likely to get value out of it, resulting in better customer retention and satisfaction rates.... --- ### Virtual Classroom Software Now that long-distance learning is in high demand, especially from working professionals, businesses, and—institutions everywhere are turning to online virtual classrooms. Imagine if you could attend all your class meetings from the comfort of a coffee shop or your own living room. You could get certified without having to change... --- ### Online Training Software Technology is present in every aspect of modern business. You probably use a variety of devices from desktops to phones and tablets when you communicate with employees, managers, and customers. This trend extends to the use of online training software for businesses. It’s a worthwhile investment that more and more... --- ### Cloud Labs Recent advances in server technology and the rise of cloud computing have led to a new innovation that business owners everywhere must know about. Cloud labs as a service are becoming more than just a buzzword, helping companies of all sizes build virtual environments to streamline workflows and provide better... --- ### Channel Sales Training A sales channel model involves a company partnering with a third-party to deliver its product to the consumer. Instead of investing in an in-house direct sales team, this channel partner sales strategy is the fastest way to enter a market quickly and at a low cost. Businesses operating in the... --- ### Cloud Computing Training Cloud computing has become an incredibly popular field for modern professionals. The cloud enables an unparalleled degree of cost-effectiveness and efficiency when it comes to hosting business workflows. Examples of cloud computing include Microsoft Azure and Amazon Web Services. https://youtu. be/8UYngmKtpv4 Major companies from Microsoft to Apple to IBM all... --- ### What Are Practice Labs For IT Training? Experience is always the best teacher, especially when it comes to IT training. You can study textbooks in cybersecurity, programming, agile development, or other topics for as long as you desire, but no form of software training is complete without simulated experiences provided by practice lab demos. That’s where solutions... --- ### Virtual Desktop Have you ever considered putting your entire desktop environment on a separate server that you access remotely? That is, you can access all your files, windows, toolbars, and other desktop elements from the cloud no matter where you are. That’s the idea behind desktop virtualization. Knowing how it works and... --- ### Software Sales Training Today’s market for professional software is a competitive and fast-moving one. From video editing suites to stock trading solutions, enterprise software needs to meet the high expectations of a demanding consumer base. Buyers today are always comparing your software to other options on the market. They might ask questions and... --- ### Software Sales Engineer The responsibilities of a sales engineer can differ depending on the company, the industry, and the goods being sold. Technical sales engineering is nonetheless in high demand, especially in the software market. Experienced sales engineers must understand fast-paced markets and deal with quickly evolving technologies. Because the software industry sells... --- ### Business Acceleration Cloud Have you heard the acronym BAC before? Perhaps a few company partners were discussing it at last week’s meeting. It’s an important term to learn in modern business, so let’s go into detail about business acceleration cloud (BAC) and why it’s so important these days. What Is Business Acceleration in... --- ### Cyber Range as a Service Originally a training tool exclusive to government agencies, cyber ranges have become a staple of virtual cybersecurity and IT training for businesses everywhere. The appeal behind cyber range training is allowing participants—be it employees, business partners, or even clients—to practice their knowledge in a virtual training environment. There are now... --- ### Google Cloud Test Lab There’s a lot on a developer’s plate when it comes to creating Android applications. While your current prototype might work well on a certain device, how do you ensure that it’s just as useful on another? Does your program scale well with a different screen size, resolution, or specifications? Google... --- ### Azure DevTest Labs Organizations, whether municipal or corporate, need virtual labs to test software and provide online training for staff and business partners. Many companies forgo the need for on-site server hardware by picking up various Platform-as-a-Service (PaaS) products to offload the maintenance and updates to another company. https://youtu. be/NQUPgcFL66A But what happens... --- ### What Are Cloud Labs as a Service? The cloud has proven itself to be an invaluable tool for modern organizations. While in-house servers are still around for many companies, the cloud has given businesses of all sizes and industries access to public computational resources that they otherwise could not afford. https://youtu. be/pGF8YlstiJA Cloud lab environments take advantage... --- ### Hybrid Cloud Cloud services are the backbone of modern businesses, offering an unparalleled degree of flexibility and cost-effectiveness for companies to carry out operations and workflows. A question these organizations must answer is whether to adopt a third-party cloud service or build and maintain a private cloud. Most turn to a third... --- ### Channel Partner Sales If your company manufactures a product or service, how can you get it into the consumer’s hands as quickly and inexpensively as possible? You could invest in an in-house sales and marketing team, but that solution might be difficult to develop and scale, especially if you’re breaking into a new... --- ### Agile Learning Design You’ve probably heard the term “agile learning design” before in a meeting once or during regular business communication. What does this term mean, and why are so many companies talking about it? Agile Learning Design (ADL) is an approach to the development of educational content that promotes speed, flexibility, and... --- ### Instructional Design Providing access to education is no easy task. Knowledge is continually evolving, and designing the coursework in a way that’s most useful to the participants takes preparation, time, and a close analysis of what the goals of the training are. That’s why there’s an entire field of instructional design for... --- ### Sales Enablement as a Service (SEaaS) Sales Enablement as a Service (SEaaS) is an umbrella term that encompasses all the services that a company’s sales team needs to provide an excellent impression and experience for the consumer. Many groups within the organization provide these aids, which include marketing, human resources, learning and development, and other aspects.... --- ### Net Promoter Score in Training DEFINITION Adopted by most Fortune 1000 companies, Net Promoter Score gauges the loyalty of a business’s consumer base. Fred Reichheld originally introduced the concept in a 2003 copy of the Harvard Business Review. The “consumer base” could be anything from actual clients to partnering businesses. It can even encompass the... --- ### Customer Enablement Customers in the current age expect almost perfect communication, service, and responsiveness from the companies they interact with. The advent of the internet, social media, and IoT devices enables businesses to provide better customer experiences than ever before. Here’s a term modern B2B companies can’t afford to miss out on:... --- ### Learning Management System (LMS) DEFINITION A learning management system is a type of software that assists in delivering educational content. Let’s break down the three components of the definition for LMS: Learning involves taking all the online training materials and collecting them in one convenient digital spot for easy access. Management means you have... --- ### Learning and Development (L&D) It goes by many names: training and development, human capital development, and human resource development. No matter what you call it, learning and development (L&D) is becoming an essential component of business strategy, not just a nice-to-have. L&D results in improvements in employee engagement, better operational efficiency, and higher overall... --- ### What Are Virtual Training Labs? DEFINITION Virtual training labs are cloud-based training environments that emphasize an online, hands-on learning experience over a passive classroom-based one. A relatively recent innovation, virtual training platforms have become increasingly popular in the tech industry to train both employees and clients on the complexities of new software. CloudShare virtual training... --- ### Virtual Instructor-led Training (VILT) Virtual instructor-led training, or VILT, is an online classroom where the student and instructor are in different locations and communicate entirely through the cloud. Through this simulated learning experience, students have the benefit of a hands-on learning experience that improves knowledge retention. https://youtu. be/qbP587xdQoY Recent improvements in internet bandwidth technology... --- ### Proof-of-Concept (POC) Environment Definition A proof of concept, or POC, is an experiment intended to show that a program, product, or system can be successfully deployed in the real world. POCs are a critical part of IT development that differ from prototypes based on the fact that no final products are immediately produced... --- ### Sales Enablement DEFINITION The primary focus of sales enablement is the customer and finding the best ways to engage with them. A company must understand what their customers want and provide the sales team with the tools they need to fulfill those needs. The content provided as part of sales enablement should... --- ### What Are Cybersecurity Labs? Cybersecurity Labs Definition Cybersecurity training is an essential resource for those looking to protect commercial, municipal, or governmental organizations from cyber attacks. Private companies are becoming an increasingly common target for cybercrime, and since employees with weak cybersecurity knowledge are the main entry point for online fraud, viruses, and other... --- ### Sales POC Definition In the software market, companies often request a sales POC because they aren’t sure whether your concept will work for their purposes. Many of these businesses may not know what impact your idea will have on their workflow. Your main goal for a proof of concept is to validate... --- ### Virtual Classroom Definition A virtual classroom is a learning environment in which students (customers, partners, or any third-party) engage with the lesson material online. Information is often conveyed through voice or video conferencing with several participants and instructors connected to the same chat interface. https://www. youtube. com/watch? v=RD05o6-6vCw&ab_channel=CloudShare However, not all virtual... --- ### Self-Paced Training Self-paced learning is significantly different from the instructor-focused learning methods most students are familiar with. Self-paced training does not follow a predetermined schedule, but rather progresses according to the learner’s preferences. https://youtu. be/A8JLMtGtVXM This trait usually implies that all course materials and resources are available at the start of the... --- ### Sandbox Environment Sandboxing solutions provide companies with virtual environments that they can use to build, test, and deploy software. They have grown in popularity due to how accessible they are, the flexibility they provide, and the significant cost savings a company can realize by using them. https://youtu. be/TxVvRwRngnM There are many applications... --- ### Nested Virtualization Definition Nested virtualization is a complex process that involves running virtual machines within virtual machines. This process is made possible through the use of hypervisors, which are specialized software programs that manage the operating systems needed within virtual environments. Hypervisors are responsible for allocating essential resources like processing power, memory,... --- ### Cyber Range A cyber range is a virtual environment that companies can use for cyber warfare training and software development. These complex IT environments allow companies to practice handling specific real-world scenarios, train employees and customers on the latest threats, and they are essential for combating modern cybercrime. Cyber ranges are being... --- ### Cyber Resilience Did you know that worldwide cybercrime will result in over $6 trillion in damages by the year 2021? Victims of cybercrime range from large enterprises to small businesses, with the latter covering over half of the registered incidents according to Verizon’s 2018 Data Breach Report. Digital integrity is a top... --- ### Sales Engineering Sales are the lifeblood of business. But finding ways to attract new customers is becoming increasingly difficult. The strategies that we’ve relied on for decades don’t always work in hyper-technological industries. Businesses operating in highly technical fields have a challenging dichotomy to deal with regarding sales. They sell sophisticated technologies... --- ### IT Training IT training is a broad phrase that covers a variety of industries, technical information, and other aspects related to the internal processes that a business relies on to function. Technical IT training encompasses many skill sets. Knowing exactly what it means to your company will help you the next time... --- ### Environment as a Service (EaaS) The IT market has seen a high demand for testing services, which is why terms like “software as a service,” “platform as a service,” “infrastructure as a service,” and “testing as a service” are so popular in the industry. https://youtu. be/_9qnpRGSWUs What these sandbox virtual environments have in common is... --- ### Cybersecurity Training Cybersecurity training is something that all companies require. In recent years, large enterprises such as Yahoo! , Capital One, Target, and Equifax have all experienced major data breaches. With the amount of consumer and confidential data lost to cyber criminals every year, business executives are always worried that they will... --- ### Customer Education Your organization spends several months or years developing a product or service. The internal team knows everything about its inner workings and how to get the most value out of it. But when your customers first use the product, how can you ensure they have the knowledge to maximize the... --- ### Web-Based Training The market has referred to it by many names: e-learning, virtual training, internet-based learning (IBT), or distance learning. No matter how you’ve heard of it, web-based training (WBT) is a recognizable form of learning in the tech world. Web-based training is a form of online instruction that companies use to... --- ### RevOps (Revenue Operations) DEFINITION Revenue Operations (RevOps) is an approach that aligns operations across marketing, sales, and customer success along the full customer lifecycle to ensure all teams are kept accountable to the organization's revenue and breaks the silos between these teams. This is done by ensuring the organization has agreement on metrics,... --- ### Blended Learning Training Everyone who’s been through school knows how classrooms work. You listen to the lectures, take notes, and complete exercises from home. This traditional model has been the standard in education for centuries. The introduction of computers and the internet has changed that trend. Online classes are becoming more and more... --- ### Blended Learning The demand for education extends beyond high school and college. Businesses always need a way to put new employees, business partners, and clients up to speed with industry developments. Adult education is a focal point for many managers. You’ve probably heard the term “blended learning” before. It’s a modern approach... --- ### Sales Demo When you have multiple employees working at your company, coordinating their work can prove to be a challenge. How do you ensure your sales team can communicate with your engineers on product features and improvements? How do you focus your projects toward the consumers’ needs and generate conversions effectively? In... --- --- ## Questions ### How does B2B Content Localization Differ from Translation in Customer Education? Translating learning content to another language isn't always enough. You also need to consider the social and cultural backgrounds, as well as the learning preference, of your customers. What’s more, you must understand a wide range of unique linguistic nuances, which may not always be evident through translation alone. You... --- ### How is AI transforming the creation of educational content? Artificial intelligence is arguably one of the most disruptive technologies in history, fundamentally changing the way we create, engage with, and absorb information. Where education's concerned, AI has enabled greater inclusivity, deeper personalization, and more streamlined content generation. The root of this impact is in the way AI handles data.... --- ### How to Keep Participants Engaged in Virtual Training? Virtual training is now more than a nice-to-have: it’s a must-have for any organization looking to train and retain a global workforce. But unlike in-person sessions, virtual training can often lack the social elements that help keep trainees engaged. Engaging training programs are necessary to ensure ideal outcomes. But how... --- ### What Are the Best Cyber Range Use Cases? Cyber threats are evolving at an unprecedented pace, making ongoing — and enhanced — cybersecurity training critical to securing organizations. Cyber range security training continues to grow in popularity as a way to provide continuing education for cyber security experts, keeping their skills sharp and ready to face current and... --- ### Is Asynchronous Learning Effective for Corporate Training Programs? Successful companies continually explore the best ways to train their workforce, and new technologies have introduced advanced capabilities that make training more effective. Asynchronous virtual learning has emerged as a flexible and increasingly effective method for corporate training. Unlike live in-person or remote training, asynchronous learning means lessons, lectures, or... --- ### What are the advantages of using AI in personalized learning programs? Artificial intelligence (AI) is revolutionizing industries worldwide, and corporate training is no exception. Personalized learning experiences enhanced by AI offer transformative benefits, allowing organizations to create tailored, engaging, and effective learning experiences. Virtual training courses augmented by AI tools unlock entirely new levels of personalization. AI-powered learning solutions reshape how... --- ### What Are the Benefits of Hands-On Skills Training? The demand for practical expertise and job readiness has never been higher. However, traditional, theoretical learning modalities often fall short of equipping individuals with the skills to succeed in real-world scenarios. Instead of a focus on theory, hands-on skills training represents a dynamic and engaging approach to learning. This type... --- ### What Is a Virtual Learning Lab and How Can It Enhance Training? A virtual learning lab is a powerful alternative to traditional learning methods which tend to be more static and passive. Standard e-learning often relies on videos and written material, while in-person training has inherent limitations concerning venues and scheduling. Virtual labs improve in-person training by giving trainees a live, dynamic... --- ### What Are the Benefits of Using Virtual Hacking Labs? Cybersecurity threats have become increasingly sophisticated and more frequent, meaning that professionals on the front lines need more powerful tools to stay ahead of them. Ongoing training is critical, but traditional methods often fail to provide the hands-on experience that allows your people to train for real-world scenarios. A hacking... --- ### How Can Learning Insights Improve Employee Training Programs? Employee training programs are crucial for upskilling or reinforcing skills throughout the workforce, fostering growth, and maintaining competitiveness. However, creating a training program that resonates with employees and delivers the desired outcomes isn’t easy. What may seem like an ideal training program can end up as a costly waste of... --- ### How Can Cybersecurity Companies Leverage Virtual Environments? Cybersecurity companies are tasked with protecting their clients themselves as effectively as possible. Achieving this goal is an ongoing, multifaceted process, and virtualized environments have become increasingly valuable in protecting IT assets. Virtualized security and environments have become both a training tool and a method of enhancing the resilience and... --- ### How Does User Emulation Work in Cybersecurity Training? Organizations face a growing number of threats, and effectively managing them is critical. While organizations can protect themselves in several ways, cybersecurity training remains a central component for creating a strong defense and response. User emulation has become a valuable practice in cybersecurity training. There are several ways this practice... --- ### How to Evaluate Demo Automation Software? The traditional sales demo practice still has its place, but product demo automation has enabled a streamlined way to quickly turn leads into customers. The typical demo process can create a longer buying cycle that can run the risk of losing the lead’s interest. Now, demo automation software helps you... --- ### What Are the Top AI-Powered Tactics for Customer Education? Artificial Intelligence (AI) has enabled significant transformation throughout the technological landscape. But you might be wondering how can you put it to work for customer education? AI can streamline the overall education experience, provide customized experiences, and improve learning outcomes when done well. Adopting the right customer education tools ultimately... --- ### What Makes a Sales Demo Process Effective? A successful sales demo process can mean the difference between gaining a new customer or losing the lead entirely. The sales demo is your chance to make the product shine, speak directly to the lead’s pain points, and lay the groundwork for closing the sale. Successfully navigating all the moving... --- ### How to Improve the Software Sales Process? Seeking out software vendors has become the primary method of adopting the latest technologies or addressing gaps. For most use cases, the days of building in-house solutions for every use case are long gone. Instead, businesses of all sizes seek out Software-as-a-Service (SaaS) platforms to address any lacking areas or... --- ### What Are the Most in-demand IT Skills in 2024? A career in IT is dependent on a strong technical foundation combined with specialized, ongoing training in specific fields. Otherwise, it’s all too easy to fall behind in the industry, harming your job performance and career growth. Fortunately, there are several ways you can acquire new skills to take on... --- ### How Do Virtual Labs Enhance Job Readiness? The technological landscape facing workers in a wide variety of industries and roles has changed rapidly. Even positions considered non-technical will still require a strong understanding of how to use the latest platforms and technologies. Virtual labs have become an increasingly valuable and effective option for employees and employers alike.... --- ### What Are the Advantages of Self-paced Training? Employee training is necessary across all industries and encompasses everything from initial training to continuing education on evolving topics like cybersecurity. Regardless of the specific topic, employee training ensures that all personnel are up to date and able to apply training to their daily jobs. However, while necessary, employee training... --- ### How to Conduct Online Cybersecurity Training? Cybersecurity training prepares employees to respond to an active incident, prevent an incident, learn specific technical skills, or impart general knowledge. Every employee will need some level of training, depending on their roles and current skill level. However, conducting this training in person can be prohibitively expensive or time-consuming for... --- ### How Do You Design an Effective Cyber Exercise? An MMA fighter needs to practice in low-risk environments before stepping into the ring with their next opponent. Cybersecurity practice exercises use this same logic — give teams an opportunity to practice their skills when the health of the business is not on the line. Simulations and tests based on... --- ### What Are the Types of Training Environments? Training environments are the overall setting and conditions used for teaching and learning. While each type of training environment has different elements, they all aim to provide an effective learning experience. An ideal training environment supports student learning by helping them retain and apply the material. The type of environment... --- ### How to Measure Feature Adoption? Feature adoption is exactly what it sounds like — it refers to any metric that measures user activation for a specific software feature. It allows you to assess the extent to which your customers are using each feature or function of your software. It's typically measured through feature adoption rate,... --- ### How Can You Use Generative AI in Sales Enablement? Generative AI has the potential to revolutionize every facet of sales enablement, from training to customer outreach. Rather than spending time on repetitive manual tasks and relying on intuition to close deals, your salespeople can instead dedicate themselves to bringing in prospects. More importantly, generative AI can empower everyone in... --- ### How Can You Conduct Better Virtual Training Sessions? Virtual training can be a powerful learning tool given the right circumstances. However, without the right approach, an organization's training efforts will very likely fall short. The problem is that it's not exactly easy to figure out what that approach involves. Where do you start? How do you ensure you... --- ### How to Create Better Interactive Product Demos for Software? If a picture is worth a thousand words, then a compelling demo is worth ten thousand. And there are few things more compelling than interactivity. It's the reason so many software companies are starting to rely on interactive product demos. And it's the reason why your company should be, too.... --- ### What Are the Components of a Virtual Training Environment? A virtual training environment is a digital educational tool used to provide training emphasizing hands-on experience. Organizations often opt for a virtual training platform to train employees, customers, or partners on using new software, practicing new workflows, or learning cybersecurity safety. Modern training programs are often entirely virtual, including elements... --- ### What is the Importance of Online Employee Training in Today’s Workplace? Online employee training encompasses a variety of specific tools and is sometimes called digital training or e-learning. This relatively new type of training uses Internet-connected devices to deliver training materials and experiences rather than requiring trainees to attend a classroom. Creating an effective online training program for employees certainly has... --- ### How Can I Make Instructor-led Training More Engaging? Instructor-led training is a method of training where an instructor guides learners through the course material in a structured setting. Instructor-led classroom training is a tried-and-true method, but training can also take place remotely. How can instructor-led training help your organization? And how can you keep students engaged throughout the... --- ### What is the difference between a sales demo and a product demo? Demos are a foundational sales process for many organizations. They are prevalent in B2B businesses that often have higher fees and complex contracts; however, B2C businesses can certainly increase revenue by using demos. There are several types of demos, all of which aim to give potential customers more information about... --- ### What should be included in a technical sales training program? A top-performing sales function is a cornerstone of any successful business. For salespeople in software companies, this can involve showcasing the functionality of your product or explaining technical details in a way that is succinct and grabs the attention. And it’s not always an easy feat. The ability to convert... --- ### How to Create an Interactive Virtual Classroom? It’s safe to say that remote working is here to stay. Because of this, virtual training has become essential. But how you create your interactive virtual classroom will determine its success. Webinars and web conferencing tools like Microsoft Teams or Zoom are often thought of as a way to replicate... --- ### How do you improve customer training? Delivering better customer training will not only help to improve customer satisfaction but will also boost your organization’s bottom line. It’s no secret that investing in customer education produces fantastic ROI. This is because good training helps customers get more value from your products and services. This increases retention, loyalty,... --- ### How do I create a virtual learning environment? Unlike a face-to-face classroom, there are additional tools at your disposal when you create a virtual training environment. Each of these gives you the ability to train more effectively, flexibly, and with better results. Here are four key elements to incorporate: Train The Right Audience: Nothing is more frustrating than... --- ### What are the benefits of virtual classroom training? It’s no wonder that technical training for employees, partners, prospects, and customers has shifted – even before the pandemic made it a necessity – from the classroom to the screen. When compared to traditional, in-person instruction, there are a half-dozen key benefits that have driven this rapid, evolutionary migration: Instant... --- ### Why is customer education a good customer success strategy? Many companies end their sales cycles with a purchase order, but then leave the ongoing relationship to a customer support team who functions only reactively, responding to incoming troubleshooting challenges. Even those vendors who provide training as an initial phase of a product purchase or implementation are missing a crucial... --- ### How to create a great customer onboarding experience Your customer onboarding process can establish the groundwork for a long, consistent, profitable relationship with each new client who feels thoroughly educated and well trained. A confident customer is more likely to use your product more often and effectively, more willing to rely on you as a provider for additional... --- ### How to create a virtual training program? Building a virtual training program is perhaps too deep a topic to cover in a single Quora answer. However, we’ll cover some key considerations that will set you in good stead. Examine where the biggest gaps in people’s knowledge are This may sound a little obvious, but it’s all too... --- ### What are the features of a sales enablement platform? The three core features of a sales enablement platform are as follows: Creating and presenting product demos. Sales reps can use demos built on the platform to demonstrate products to prospective customers. A modern sales enablement platform will also allow you to centrally manage your demos, gain insights on usage... --- ### What is the difference between sandbox and developer environment? The best way to explain this is to start by looking at what each of these is, before looking at sandbox vs. developer environment. Sandbox environment What is a sandbox environment? These virtual environments are used to build, test, and deploy software in a process often known as “virtual sandboxing.... --- ### What is the difference between sales enablement and sales operations? Both sales enablement and sales operations are vital parts of an organization, but although the two are often confused or mistakenly conflated, they fulfill very different roles and provide value in different ways. Here’s how: Sales enablement vs. sales operations To put in the simplest terms, sales enablement equals strategy... --- ### What is a proof-of-concept (POC) in cloud computing? What is a cloud POC? In cloud computing, a proof-of-concept, or POC, is a method enabling end users to test a product or application in a virtual cloud environment. POCs are generally used as part of the sales funnel in which sales engineers offer a hands-on virtual IT lab environment... --- ### What is a Practice Lab? Tech companies use practice labs to deliver IT training in a completely virtual environment, meaning students and instructors never have to meet face-to-face or be in the same room. You can use a practice lab for a wide range of purposes, including employee development, certification, consumer education, and more. Practice... --- ### What is Oracle Ravello? Ravello Systems was founded in Israel in 2011 and received a total of $54 million of funding before being purchased by Oracle in 2016. Their mission was to make it easy for enterprises to migrate their VMware or KVM datacenter applications and environments to the public cloud, namely AWS and... --- ### What Is the Concept of a Virtual Classroom? The rising trend of working from home has resulted in significant demand for virtual classroom training, where participants (employees, business partners, or even customers) interact with instructors and course material over the internet. A virtual classroom offers many of the same benefits as a traditional physical one, including voice and... --- ### What’s the difference between VILT and eLearning? If you work in the field of corporate training, you’ve definitely heard of terms like VILT (Virtual Instructor-Led Training) and eLearning. Both are incredibly popular and useful tools for boosting business development at a modest price. However, it’s important not to use the terms interchangeably. There are a few subtle... --- ### How do you deliver virtual labs for software training? While a relatively recent invention, online virtual labs are by no surprise becoming standard in the world of business training. Knowing how to deploy them effectively goes a long way to making sure your company stays competitive, no matter what industry it operates in. The tech industry in particular has... --- ### What are some virtual instructor-led training environment advantages? Virtual instructor-led training (VILT) combines the convenience and accessibility of online courses with the in-depth, face-to-face experience of a physical classroom. Businesses that want quality training for their employees or business partners typically turn to VILT for many reasons. Accessing Professional Advice The “instructor-led” component of VILT means that participants... --- ### How does a virtual classroom work? A virtual classroom is a learning environment where students and instructors interact online rather than in person. Lessons are taught using an interactive, Internet-based platform. Virtual classrooms take advantage of voice or video conferencing, multimedia elements, and other digital resources that allow students to work at their own pace and... --- ### How do you build a PoC for Software Development? A proof of concept in software development is an advanced method for proving the capabilities of the product to a prospect on a technical level. This is usually done in a sandbox environment that is configured to the exact specifications of the prospect. POCs for software development are usually run... --- ### What is an alternative or replacement to Oracle Ravello? Oracle Ravello vs CloudShare While Ravello had a number of supporters, there are a number of clear advantages that CloudShare has over the EaaS product, making it the best Ravello replacement available. CloudShare offers a comprehensive training solution Unlike the Oracle Ravello platform, CloudShare enables users to: Create the exact... --- ### How do you make a virtual lab? A virtual lab is a full-featured interface that offers a virtual desktop experience, including built-in applications and any network components, which creates an environment that can be used to virtually train customers on a product, demo a product, test code, replicate a user environment for support, and more. There are... --- ### How can you improve customer education? There are four key factors to creating an effective customer education strategy: Relevance, Engagement, Consistency, and Continuity. Relevance: No two customers are identical in their needs. Even within a single company, each member of the team has unique preferences, experiences, and task-related focus on specific features. Keeping this in mind,... --- ### What are the main challenges for sales enablement? Put in the simplest terms, sales enablement is the strategy behind sales. It involves answers to the following key questions: how to improve sales outcomes, how to help sales staff perform better, and how to improve sales processes for everyone involved. Therefore, the main goal and responsibility of sales enablement... --- ### What is digital business acceleration? Digital acceleration is all about leveraging technological advancements to gradually (or in some areas, quickly) replace “old-school” methodologies that involved time-consuming physical or manual activities like traveling, mailing/messengering formal and informal business documents, local hardware-based demos, print-out record-keeping, and much, much more. Everything Online In the realm of sales and... --- --- ## Events ### Revolution L&D Conference The Revolution L&D Conference brings together over 100 learning and development professionals from leading companies across the UK and Ireland. Formerly known as Evolution HR L&D, this rebranded event now offers a dedicated focus on the L&D sector, fostering a niche community centered on the latest industry trends and insights.... --- ### empowerED25 This vendor-agnostic conference, organized by the Customer Education Management Association (CEdMA), gathers over 100 customer education professionals for two days of immersive learning and networking. The event covers essential topics such as metrics and measurement, go-to-market (GTM) strategies for customer education, and scaling education teams or offerings. Participants will gain... --- ### Pulse Europe Gainsight's Pulse Europe, held on November 13-14 at RAI Amsterdam, is the premier conference for Customer Success, Go-to-Market, and Post-Sales professionals. As the largest global gathering in the field, it offers two days of networking, learning, and community building, attracting over 1,000 industry professionals. Attendees will connect with innovators, explore... --- ### TSIA World INTERACT TSIA World INTERACT is a premier event for technology executives and professionals, focusing on how AI is transforming business models in the tech industry. Taking place in Orlando from April 29 to May 1, 2025, the conference offers numerous networking opportunities and showcases innovative products and solutions in the InteractZone.... --- ### TICE 2025 - The Annual Training Industry Conference & Expo The Training Industry Conference & Expo (TICE) is a premier event designed for corporate learning and development (L&D) leaders, offering a unique platform for networking, collaboration, and professional growth. Attendees gain practical strategies and insights from expert-led breakout sessions tailored to address key challenges such as strategic alignment, leadership, content... --- ### CEdMA Europe Conference 2024 Event Highlights The CEdMA Europe Conference 2024 will focus on scaling customer education through innovation and best practices. Key topics include adaptive learning, AI in training, and scaling education programs globally. Networking Opportunities Join customer education leaders to discuss trends, share insights, and collaborate on strategies for driving education success.... --- ### DevLearn 2024 Event Highlights DevLearn 2024 will showcase the future of learning technologies with keynotes, hands-on sessions, and interactive demos. Attendees will explore innovations in AI, AR/VR, and adaptive learning for L&D professionals. Networking Opportunities Join thousands of L&D professionals and tech innovators, providing endless opportunities to connect, collaborate, and grow within... --- ### Gitex Global Event Highlights GITEX GLOBAL 2024 will showcase groundbreaking innovations in AI, cloud, cybersecurity, and fintech. Attendees can experience the latest in digital transformation technologies with keynotes, exhibitions, and live demonstrations from leading global companies. Networking Opportunities Meet and collaborate with over 180,000 tech professionals from 180 countries, making it a... --- ### Creative Training Techniques® Conference 2024 The Creative Training Techniques® Conference 2024, a leading event for training and development professionals, will take place in Minneapolis, MN, USA, from September 25-27, 2024. This three-day conference will gather experts and innovators to explore the latest methodologies in training and development. Event Highlights The conference will feature an impressive... --- ### SaaStr AI Summit 2024 The SaaStr AI Summit 2024 will feature a robust lineup of keynote speakers, insightful panel discussions, and interactive workshops. Attendees will gain invaluable insights into cutting-edge AI technologies, market trends, and strategies to leverage AI for business growth and innovation. Networking Opportunities A standout feature of the SaaStr AI Summit... --- ### Product Marketing Summit - San Francisco - 2024 The Product Marketing Summit, a premier event for product marketing professionals, is set to take place in San Francisco, CA, USA, on September 4-5, 2024. This two-day conference will gather top industry leaders and experts to discuss the latest trends and strategies in product marketing. Event Highlights The summit will... --- ### docebo Inspire 2024, Rome Docebo Inspire 2024 will feature an impressive lineup of keynote speakers, panel discussions, and interactive workshops. Attendees will gain insights from experts on the latest advancements in e-learning technology, instructional design, and training strategies. Networking Opportunities A standout feature of Docebo Inspire is the opportunity to connect with peers and... --- ### docebo Inspire 2024, Dallas Docebo Inspire 2024 is set to be a landmark event for learning and development professionals, taking place in Dallas, TX, USA, from September 9-11, 2024. This three-day conference will gather industry leaders and innovators to explore the future of e-learning and corporate training. Event Highlights Docebo Inspire 2024 will feature... --- ### SaaSOpen 2024 in New York SaaSOpen, the premier event for SaaS professionals, is set to take place in New York, New York, USA, on September 5-6, 2024. This two-day gathering will assemble the brightest minds in the SaaS industry, offering unparalleled opportunities for networking, learning, and innovation. Event Highlights SaaSOpen 2024 promises a dynamic lineup... --- ### Sales Engagement Summit 2024 Top Sales professionals are firmly focused on enablement. A recent Forrester survey found that over 80% of sales leaders have already made several changes to their process due to changing buyer expectations. Also revealed was that 57% of buyers have switched to a competitor due to an underwhelming experience. The... --- ### DEMOFESTx West Coast The first all-Presales conference is heading to a city near you. Bringing you the same top thought leadership, practical training, and fresh research but this time - in person! Join us and your local presales community in San Francisco --- ### 2024 Chief Learning Officer Symposium As people and skills become increasingly fundamental to organizational success, chief learning officers and learning leaders are navigating the complex interplay between L&D initiatives and broader business goals. And their voices and influence are growing in volume and strength. The 2024 Chief Learning Officer Symposium will explore the convergence of... --- ### TechLearn 2024 Conference Training magazine's TechLearn 2024 Conference is designed for learning and development professionals who want to leverage the latest in learning research and training technologies to improve workplace performance. Topics and content include: Design, Implementation, Evaluation, Assessment, Elearning, Adaptive Learning, Virtual Classrooms, Game-based Learning, Simulation, Augmented Reality, Virtual Reality, Artificial Intelligence,... --- ### Learning Solutions Conference & Expo Learning Solutions Conference & Expo is an invaluable event for learning professionals that brings together industry experts and innovative thinkers for three days of collaboration and education. With over 150 educational sessions and workshops, the conference provides insight into the newest methods, technologies, solutions and practices in eLearning. Attendees will... --- ### Learning Technologies Learning Technologies is Europe's leading showcase of organizational learning and the technology used to support learning at work. With over 10,000 attendees from 50 different countries, 200 unmissable seminars and 200 international exhibitors, it continues to grow in importance, value and attendance year after year. --- ### TICE - The Annual Training Industry Conference & Expo TICE isn't just another conference; it's a dynamic platform where learning and development (L&D) professionals converge to address the most pressing challenges in the industry. Our mission is simple: to empower you to create learning programs that truly make a difference. The annual Training Industry Conference & Expo (TICE), June... --- ### CEdMA US - empowerED24 - Atlanta --- ### CEdMA Enterprise Spring Conference From April 22 to 24, CEdMA Europe invites you to join the Heathrow Renaissance for an immersive experience that delves deep into the world of AI, Techstack, Subscriptions, and more. Explore the latest advancements and innovations in the tech landscape as we navigate through our theme that promises enlightening insights... --- ### Super Forum - Spark by Higher Logic Join Higher Logic's 14th Annual Super Forum, returning with a powerful theme: "SPARK. " This event, spanning two full days, is dedicated to helping you discover the spark that connects the dots between community and your customers. Over these two days, immerse yourself in a journey of inspiration and innovation... --- ### MAU Vegas --- ### SaaSOpen SaaSOpen 2024 is the premier event for SaaS founders looking for real insights and actionable strategies. This unique conference features top leaders across various domains including Sales, Product, Marketing, Finance, Operations, and HR. With a focus on authenticity and evidence, each speaker will share screenshot proof to validate their insights... --- ### Product Marketing Summit - Paris Join the Product Marketing Summit in Paris, where you'll immerse yourself in the latest industry trends and innovations. This summit is a unique opportunity to connect with top product marketing experts and PMM leaders who have mastered the art of standing out in a crowded market. It’s a gathering point... --- ### Business of Software - Europe --- ### The Digital Experience Conference The Adobe Summit is designed for leaders and creators behind world-class digital experiences, including digital marketers, IT professionals, creative and content strategists, data analysts, and more. Whether you're seeking growth, development, or networking opportunities, this event is tailored for those committed to creating and enhancing digital customer experiences. Why Attend?... --- ### Product Marketing Summit - New York The Product Marketing Summit in New York, brought to you by the Product Marketing Alliance, offers a unique opportunity to join an assembly of PMM (Product Marketing Management) experts. This event is a treasure trove of case studies, best practices, and shared experiences designed to enrich your knowledge and skills... --- ### Customer Success Festival - New York - Winter --- ### Nordic TechKomm - Stockholm Nordic TechKomm 2024, set in the stunning Scandic Victoria Tower in Stockholm, presents a unique platform for professionals to discuss the evolving landscape of technical documentation under the theme "Possibilities and Pitfalls of the Machinery Regulation. " This conference offers an excellent opportunity for experts and enthusiasts to share stories,... --- ### Optimize23 - by VisibleThread Welcome to Optimize24 AI, the cutting-edge virtual event where the dynamism of proposal management converges with the transformative power of artificial intelligence. Marking the fourth installment of the renowned Optimize series, this event is set to be a pivotal gathering for professionals and enthusiasts in the realm of AI and... --- ### From Analysis to Evaluation - Online Conference by Learning Guild The Learning Guild proudly presents "The ID: From Analysis to Evaluation Online Conference," a comprehensive learning event centered around instructional design and eLearning development. Inspired by Guild Master Jane Bozarth's acclaimed book, "From Analysis to Evaluation: Tools, Tips, and Techniques for Trainers," this conference is designed to enrich your expertise... --- ### Product Marketing Summit - Austin --- ### Cyber Security Summit - Tampa --- ### SANS Live Online Europe January This is more than just an online course; it's an opportunity to build practical cyber security skills that you can implement immediately in your career. Whether you are looking to enhance your expertise or dive into new areas of cyber security, SANS Live Online Europe offers a flexible and dynamic... --- ### CEdMA Europe Conference - Autumn From November 13th to 15th, CEdMA Europe invites you to join the Heathrow Renaissance for an immersive experience that delves deep into the world of AI, Techstack, Subscriptions, and more. Conference Highlights: Theme: "Experiences with AI, Techstack, Subscriptions and More" Explore the latest advancements and innovations in the tech landscape... --- ### Training 2024 Conference & Expo - Winter Training magazine's Training Conference & Expo is the premier gathering for training and development, learning, and performance professionals, drawing participants from a diverse range of sectors, including corporate, government, military, universities/colleges, and non-profits. Training Conference & Expo stands as the training industry's foremost conference. Produced by Training magazine and Lakewood... --- ### Customer Success Festival - Austin When you attend the Customer Success Festival, prepare for two exhilarating days filled with networking opportunities, knowledge sharing, and a deep dive into the world of customer success. About Customer Success Festival Whether you're grappling with challenges related to onboarding, churn mitigation, or renewals, rest assured, you'll leave the two-day... --- ### ATDTK Techknowledge - Los Angeles ATD TechKnowledge (ATDTK) - Los Angeles, an exhilarating three-day journey thoughtfully crafted for talent development professionals who are passionate about embracing the ever-evolving world of learning technologies. About ATD TechKnowledge ATDTK is your gateway to navigating the latest industry trends and groundbreaking innovations that are reshaping the learning landscape. Whether... --- ### Medalia Experience Medallia Experience is the only conference that seamlessly blends inspiration, hands-on problem-solving, and mentoring sessions with some of the most revered brands in the world. 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With a dedicated focus on leadership strategies, skills, and best practices, this conference is where you'll find the resources you need to excel as... --- ### Chief Customer Officer Summit - London - Fall 2023 The Chief Customer Officer Summit is your opportunity to upskill yourself and your team by tapping into the insights and solutions offered by some of the most accomplished leaders in the field. Join for a day of enlightenment, relationship building, strategy development, and elevating the customer success function. Agenda &... --- ### Customer Success Festival - Chicago - Fall 2023 The Customer Success Festival - Chicago is a gathering that connects you with the world's most dynamic community of top product ops executives. Whether you hail from major corporations or innovative startups, this event is your ticket to unlocking unparalleled opportunities for professional growth. The Power of Attending Statistics show... --- ### Recurring Revenue Conference Every year, over 700 SaaS and subscription leaders convene to discuss and gain insights from a community of dedicated B2B software enthusiasts. The 7th Annual Recurring Revenue Conference is your invitation to join an exclusive gathering of Founders, VCs, Executives, and thought leaders hailing from Northern & Southern California, Utah,... --- ### WorkRamp LEARN Virtual Summit Prepare to unlock the extraordinary potential of learning as the driving force behind elevating employee performance, boosting revenue, and supercharging customer success. WorkRamp LEARN Virtual Summit is your gateway to exploring the most cutting-edge enablement and learning strategies. This event brings together experts from various fields, offering expert-led sessions, and... --- ### ATD Intensive - Accessible Learning Design ATD Intensive - Accessible Learning Design is an immersive virtual program that delves into the intricacies of the most pertinent topics in the industry. This year, the focus is on professionals seeking to create accessible and inclusive learning experiences. In this program, you will immerse yourself in a dynamic environment... --- ### Learning Technologies UK & Online Join the Learning Technologies, Europe's premier showcase of organizational learning and the cutting-edge technology driving workplace learning. With over 10,000 attendees from 50 countries, 200 thought-provoking seminars, and 200 international exhibitors, this event grows in importance, value, and attendance year after year. Conference Themes 1. Tools and Technologies: Explore how... --- ### Integrated Systems Europe (ISE) Why Participate in ISE? ISE, a collaboration between AVIXA and CEDIA, is the premier event for the global audiovisual, electronic systems integration, and IT industries. Here's why you should join the conference: 1. Knowledge and Learning: Stay ahead in a rapidly evolving landscape. Our sessions equip you with the latest... --- ### CES Las Vegas CES is more than just an event; it's a convergence of innovation, inspiration, and collaboration. Here, you'll connect with industry leaders, visionaries, and pioneers who are shaping the future of consumer technology. Explore cutting-edge products, witness groundbreaking technologies, and engage in meaningful discussions that define the industry's trajectory. CES is... --- ### Dreamforce San Francisco, CA, USA Dreamforce 2023 is an extraordinary gathering of innovators, thought leaders, and trailblazers in the world of AI. Packed with innovation, inspiration, and a dash of fun, it showcased the transformative power of Data + AI + CRM + Trust and how these elements can revolutionize your business. During three monumental... --- ### Web Summit Join Web Summit in Lisbon from November 13th to 16th, 2023, and become a part of the innovation movement that shapes the future Why Join Web Summit in Lisbon? There are three compelling reasons why over 70,000 professionals choose to convene in Lisbon: 1 - Incredible Speakers: Our events boast... --- ### Innovation Roundtable Summit Join the Innovation Roundtable Summit for three dynamic days filled with interactive peer-to-peer exchanges, deep learning, and exploration of key innovation topics and challenges. Why Choose the Innovation Roundtable Summit? This event is exclusively designed for innovation professionals within large multinational corporations, making it the largest gathering of its kind... --- ### Surf & Sales X The Surf & Sales Summit was born out of the belief that bigger isn't always better. Many have used this opportunity to take significant leaps in their careers, confront challenges that held them back, and forge connections that transcend business. The Surf & Sales Summit has evolved from an event... --- ### Sales Innovation Expo 2024 The Sales Innovation Expo, a leading event for sales professionals, is set to take place in London, UK, on November 27-28, 2024. This two-day expo will gather the brightest minds in the sales industry, offering unparalleled opportunities for networking, learning, and innovation. Event Highlights The Sales Innovation Expo 2024 promises... --- ### Sales Enablement Summit | Toronto Presented by the Sales Enablement Collective, this two-day event is your gateway to unlocking the full potential of your sales function, driving efficiency, and transforming it into an enablement powerhouse. The Agenda & Topics Covered: - Framework for Success: Construct a strategic framework for success by harnessing the power of... --- ### Chief Revenue Officer Summit | London This summit promises a day filled with enlightening discussions, invaluable networking opportunities, and innovative strategies to elevate your revenue organization to new heights. Agenda & Topics Covered: I1. dentifying Critical Touchpoints: Dive deep into the art of identifying critical touchpoints in the customer journey and learn how to design seamless... --- ### Sales Engagement Summit 2023 Sales Engagement Summit, a one-day event in the heart of London, UK, designed to unravel the intricacies of sales engagement and equip you with the knowledge and strategies to supercharge your sales process. Event Highlights: One-Day Event: A power-packed day filled with insights, strategies, and networking opportunities that will transform... --- ### National Sales Conference 2023 Join the National Sales Conference 2023, the premier event for Personal & Professional Development in Leadership, Sales, Revenue, and Customer Success. Universally regarded as Europe's leading event in its field, this conference offers a fully CPD Accredited program of learning that promises to empower you and your team with the... --- ### Sales Enablement Summit - Chicago 2023 Are you ready to elevate your sales enablement game and navigate the ever-evolving challenges of the modern business landscape? Join the Sales Enablement Summit in Chicago, IL, USA, on November 15 - 16, 2023. Agenda & Topics Covered: Standing Out in a Challenging Job Market: Explore innovative ways to distinguish... --- ### Sales Enablement Summit - Singapore 2023 Are you ready to dive into the world of sales enablement, readiness, coaching, effectiveness, L&D, and related functions? Join the Sales Enablement Summit in Singapore on November 08, 2023, for a day filled with enriching experiences and opportunities to connect with industry peers. Why Attend? 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