# LLMs.txt - Sitemap for AI content discovery # CloudShare > --- ## Pages - [Testimonials](https://www.cloudshare.com/testimonials/): See how CloudShare empowers businesses with innovative solutions. Read real customer testimonials and success stories. - [Partner With Us](https://www.cloudshare.com/partners/): - [community](https://www.cloudshare.com/community/): If you’re a Customer Education or Sales expert, congratulations – you’ve just found your people. Welcome to your tribe. - [Events](https://www.cloudshare.com/events/): Discover top sales and training events in one place! Stay updated on industry insights, conferences, and workshops. - [Free Software Training Budget Calculator by CloudShare](https://www.cloudshare.com/software_training_budget_calculator_free/): Running a software training program isn’t cheap but it can really pay off. Well-run training leads to greater retention, improved customer satisfaction, and fewer support tickets. So how do you measure if your training program is delivering the ROI that makes your business grow? CloudShare's training budget calculator helps you put pen to paper (or finger to keyboard) and see what you can do to optimize your training costs. - [Software Training Budget Calculator by CloudShare](https://www.cloudshare.com/software_training_budget_calculator/): Running a software training program isn’t cheap but it can really pay off. Well-run training leads to greater retention, improved customer satisfaction, and fewer support tickets. So how do you measure if your training program is delivering the ROI that makes your business grow? CloudShare's training budget calculator helps you put pen to paper (or finger to keyboard) and see what you can do to optimize your training costs. - [Thank You Blog Subscribe](https://www.cloudshare.com/thank-you-blog-subscribe/): - [CloudShare Agreements](https://www.cloudshare.com/cloudshare-agreements/): Software-as-a-Service Terms Data Processing Addendum with SCCs – United Kingdom Version Service Level, Support, & Security Exhibit Metrics - [Thank You Contact Us Request Unsuccessful](https://www.cloudshare.com/thank-you-contact-unsuccessful/): - [Thank You Quote Request Unsuccessful](https://www.cloudshare.com/thank-you-quote-unsuccessful/): - [Thank You Contact Us Request Successful](https://www.cloudshare.com/thank-you-contact-successful/): - [Thank You Quote Request Successful](https://www.cloudshare.com/thank-you-quote-successful/): - [Thank You Demo Request Unsuccessful](https://www.cloudshare.com/thank-you-demo-unsuccessful/): - [Thank You Demo Request Successful](https://www.cloudshare.com/thank-you-demo-successful/): - [Sandboxing](https://www.cloudshare.com/solutions/sandboxing/): Sandbox with speed, scale and savings around the corner or around the globe. It’s easy to share environments with CloudShare. - [Cybersecurity](https://www.cloudshare.com/solutions/cyber-security/): Learn how cloud-based cybersecurity labs can help your organization with customer and employee training as well as secure environments for product testing. - [Demos](https://www.cloudshare.com/solutions/sales-enablement/demos/): CloudShare enables sales teams to organize demos, while focusing on moving the client through the funnel, with virtual labs in the cloud. - [POCs](https://www.cloudshare.com/solutions/sales-enablement/pocs/): Build, invite, and view intelligent metrics for every virtual and cloud POC, using virtual labs, to know which users are most active and close the sale. - [Channel sales](https://www.cloudshare.com/solutions/sales-enablement/channel-sales/): Provide channel partners with an always-accurate, hands-on version of your software. They can sell, train, or demo with ease, dramatically shortening time. - [Sales Enablement](https://www.cloudshare.com/solutions/sales-enablement/): Win more sales with CloudShare’s cloud-based virtual POC and sales demo solution. No hardware to ship, software to install. - [Onboarding](https://www.cloudshare.com/solutions/virtual-training/onboarding/): Put hands-on education at the heart of your onboarding, so customers can play with your product, break stuff (safely), rinse and repeat. - [Self-paced training](https://www.cloudshare.com/solutions/virtual-training/self-paced-training/): Self-paced training provides students with flexible hands-on learning to fit their schedules, while saving you time and money. - [News & Events](https://www.cloudshare.com/company/media-news/): CloudShare's upcoming and latest events and conferences. As well as latest news, partnerships and new customers. - [Work with us](https://www.cloudshare.com/work-with-us/): Join our team and become part of a fast-growing company that’s creating some of the most exciting virtual experiences in the world right now. - [Thank you](https://www.cloudshare.com/thank-you/): - [Meet the team](https://www.cloudshare.com/meet-the-team/): CloudShare enables businesses to deliver engaging hands-on experiences to drive better customer acquisition and retention. Meet our executives. - [Questions](https://www.cloudshare.com/question/): -2819 - [Glossary](https://www.cloudshare.com/virtual-it-labs-glossary/): Virtual IT Labs are an important component for a broad range of use cases, verticals, and markets. This glossary will cover key terms related to virtual training. - [Contact us](https://www.cloudshare.com/company/contact-us/): Talk to one of our Cloud Labs experts. Get in touch with us and discover how easy it is to create your Cloud environment – in minutes! - [Careers](https://www.cloudshare.com/company/careers-at-cloudshare/): We are looking for people who want to influence, build, learn, and deliver exceptional customer experience. Send your CV and join us. - [Book a Demo](https://www.cloudshare.com/request-a-demo/): See how simple it is to create awesome experiences to your students, prospects, and partners with our cutting-edge platform. - [Pricing](https://www.cloudshare.com/pricing/): CloudShare offers flexible pricing options to fit your team and company needs to demo, teach, and learn. Get a demo now! - [About Us](https://www.cloudshare.com/company/about-us/): Meet the team behind CloudShare's ready-made specialized cloud environments for virtual training, sales, sandboxing, and support. - [Product](https://www.cloudshare.com/product/): CloudShare's virtual labs technology is built for performance and enables self-service provisioning, automation for cost control, and more. - [Resources](https://www.cloudshare.com/resources/): Top Virtual Training Resources: Boost Your Skills Anywhere! Explore Interactive Courses, Workshops, and Tools for Remote Learning. - [VILT](https://www.cloudshare.com/solutions/virtual-training/instructor-led-training/): CloudShare means more time teaching and less time fighting technology, with eye-catching environments that are simple to manage and scale to handle any class size. - [Virtual Training](https://www.cloudshare.com/solutions/virtual-training/): Provide learning experiences that stick with the most powerful virtual training labs - with minimal IT support. - [Solutions](https://www.cloudshare.com/solutions/): - [Home](https://www.cloudshare.com/): CloudShare's ready to use solutions provide secure, specialized virtual IT labs for software training, sales demos & POCs sandboxing. - [Privacy Policy](https://www.cloudshare.com/privacy-policy/): Last update on August 2024 This Privacy Policy (the “Policy”)describes Our policies and processes on the collection, use and disclosure... ## Resources - [How CloudShare Transformed Technical Training for Thales](https://www.cloudshare.com/resources/videos/how-cloudshare-transformed-technical-training-for-thales/): The Thales cybersecurity training team discuss the benefits of CloudShare’s virtual hands-on lab solution for customer and partner education. - [From Data to Impact: How AI is Transforming Customer Education](https://www.cloudshare.com/resources/webinars/from-data-to-impact-how-ai-is-transforming-customer-education/): Learn how AI transforms customer education with smarter, adaptive learning experiences that boost engagement and drive business impact. - [20 Employee Training Statistics You Should Use](https://www.cloudshare.com/blog/employee-training-statistics/): Check out the 20 essential metrics to measure and improve your employee training program's effectiveness and ROI. - [Why Continuous Learning Should Be Your Organization's Top Priority](https://www.cloudshare.com/blog/continuous-learning-in-the-workplace/): Discover how continuous learning drives employee retention, productivity, and business growth in today's competitive market. - [Spring Has Sprung with Our Biggest-ever G2 Badge Haul: 39 Beautiful Reasons to Celebrate!](https://www.cloudshare.com/blog/spring-has-sprung-with-our-biggest-ever-g2-badge/): Spring is in the air, and at CloudShare business is… blooming! We're absolutely thrilled to announce that we've received 39 G2 badges. - [AI in Cybersecurity: Building Effective Certification Programs in the Era of Machine-Speed Threats](https://www.cloudshare.com/blog/ai-in-cybersecurity/): Discover how Darktrace revolutionized cybersecurity training with AI-driven certification programs to combat machine-speed threats. - [The 8 Best Virtual Cybersecurity Practice Labs](https://www.cloudshare.com/blog/cybersecurity-practice-labs/): Learn about the top virtual cybersecurity practice labs that deliver hands-on training through simulated environments. - [Just-in-Time Training: Benefits, Tips, and Use Cases](https://www.cloudshare.com/blog/just-in-time-training/): Learn how just-in-time training delivers on-demand, bite-sized learning to boost engagement while reducing costs and training time. - [How to Build a Cybersecurity Certification Program That Works](https://www.cloudshare.com/resources/blog/how-to-build-a-cybersecurity-certification-program-that-works/): In our latest webinar we learned the best practices for a successful VM-based training and certification program. - [The 7 Best Cyber Security Conferences in Israel for 2025](https://www.cloudshare.com/blog/best-cyber-security-conferences-israel/): Discover Israel's top cybersecurity 2025 conferences where global experts gather to share innovations in the world's cybersecurity capital. - [How to Measure and Improve Your SaaS CSAT](https://www.cloudshare.com/blog/improve-saas-csat/): Learn how to measure, benchmark, and boost your SaaS CSAT scores to reduce churn and improve customer satisfaction. - [Software Training Masterclass: Knowledge Retention Science, Strategies, and Solutions](https://www.cloudshare.com/blog/software-training-masterclass-knowledge-retention-science-strategies-and-solutions/): Master software training with knowledge retention strategies and solutions to boost learning and performance effectively. - [8 Crucial Partner Onboarding Best Practices](https://www.cloudshare.com/blog/partner-onboarding-training/): Eight essential best practices for effective B2B partner onboarding to build successful partnerships and accelerate your sales cycle. - [WBT Training vs. CBT Training vs. eLearning](https://www.cloudshare.com/blog/wbt-cbt-elearning-modern-training/): Discover the differences between WBT, CBT, and eLearning to select the ideal online training method for your organization. - [Why Technical Training is Essential to Software Sales Success](https://www.cloudshare.com/blog/why-technical-training-is-essessnetial-to-software-sales-success/): Boost customer satisfaction and drive retention with effective technical training at every stage of the customer journey. - [How Hands-On Learning Accelerates Time-to-Value: Strategies for Rapid ROI](https://www.cloudshare.com/blog/how-hands-on-learning-accelerates-time-to-value/): Accelerate time to value with hands-on training that boosts product adoption, engagement, and customer success. - [The State of Customer Education in 2025: Maximizing Revenue & Organizational Value](https://www.cloudshare.com/resources/ebooks/the-state-of-customer-education-in-2025-maximizing-revenue-organizational-value/): Discover key insights from landmark surveys on the evolving role of Customer Education, its revenue impact, and strategic value within organizations. - [The Best Strategies to Combat Learning Fatigue in Virtual Training](https://www.cloudshare.com/blog/learning-fatigue-in-virtual-training/): Reduce learning fatigue in virtual training with engaging content, hands-on learning, and smart scheduling strategies. - [7 Top Tips to Effectively Use AI in Corporate Training](https://www.cloudshare.com/blog/using-ai-in-corporate-training/): Discover how AI transforms corporate training with adaptive learning and personalized education to close skills gaps and boost efficiency. - [Turning Data into Action: Headlines & Highlights from the CEdMA-CloudShare Webinar](https://www.cloudshare.com/blog/turning-data-into-action-headlines-highlights-from-the-cedma-cloudshare-webinar/): Our latest webinar navigated the ever-shifting landscape of customer education covering performance tracking and technological enablement. - [Accessible vs. Inclusive Learning Content: What You Need to Know](https://www.cloudshare.com/blog/accessible-and-inclusive-learning-content/): Learn the key differences between accessible and inclusive learning content and how to design training that supports all learners. - [How Customer Education Drives Success and Retention](https://www.cloudshare.com/blog/customer-education-drives-retention/): See how customer education boosts retention, reduces churn, and drives revenue by empowering users. - [The Importance of Customer Education: 15 Experts Spill the Tea! ☕](https://www.cloudshare.com/blog/the-importance-of-customer-education-15-experts-spill-the-tea/): Today, customer education is stealing the spotlight and proving itself to be an absolute game-changer in the software world. - [Turning Data into Action: Strategies for Better Customer Education Results](https://www.cloudshare.com/resources/webinars/turning-data-into-action-strategies-for-better-customer-education-results/): In this webinar, we discuss how you can turn the latest data into an action plan for you, your team, and your company. - [SaaS Sales Velocity: 8 Proven Strategies to Accelerate Your Time to Close](https://www.cloudshare.com/blog/sales-velocity-strategies/): Optimize SaaS sales velocity with targeted strategies, personalized outreach, and engaging product demos to close deals faster. - [The Growing Intersection between Learning Management Systems and Learning Experience Platforms](https://www.cloudshare.com/blog/best-learning-experience-platforms/): Discover the top learning experience platforms of 2025 to enhance personalization, learner engagement, and self-directed professional growth. - [Well CEd II: Insights from today’s Customer Education Experts](https://www.cloudshare.com/resources/ebooks/well-ced-ii-insights-from-todays-customer-education-experts/): How far has our field come over the past year? Where are we headed in 2025? And how will you leverage the rich experience of some of the world’s foremost Customer Education experts? - [Virtual Lab Software for Remote Training: Best Practices ](https://www.cloudshare.com/blog/virtual-lab-software-for-remote-training/): How virtual lab software transforms remote training with immersive, hands-on experiences and strategies to optimize learner engagement. - [Transforming Tech Training: Virtual Labs, AI, and the Future of Certification](https://www.cloudshare.com/blog/transforming-tech-training-virtual-labs-ai-and-the-future-of-certification/): CloudShare and Kinaxis are transforming tech training with virtual labs and AI, enabling scalable, hands-on learning and certification. - [Introducing CloudShare’s New Visual AI Checks: The Virtual Lab That AI-Fives Your Students](https://www.cloudshare.com/blog/cloudshares-new-ai-teaching-assistant/): Discover CloudShare’s new Visual AI Checks—enhancing virtual labs with smarter, faster student support and seamless hands-on training! - [Fusing AI with Certification and Labs](https://www.cloudshare.com/resources/webinars/fusing-ai-with-certification-and-labs/): Kinaxis and Kryterion scaled training with AI-driven labs and proctoring, boosting efficiency and CSAT scores. - [7 Steps to Creating a Learning Culture that Supports Employee Growth and Development](https://www.cloudshare.com/blog/creating-learning-culture-strategies/): Build a workplace learning culture to enhance employee engagement and retention and future-proof your organization. - [How to Design a Dynamite Demo Agenda](https://www.cloudshare.com/blog/designing-effective-demo-agenda/): Create winning software demos with structured agendas that address prospects' pain points, showcase solutions, and drive next steps. - [How Online Technical Training Drives Customer Success](https://www.cloudshare.com/blog/technical-training-customer-success-strategies/): Boost customer success with hands-on online technical training that enhances onboarding, accelerates sales, and improves retention. - [The Critical Role of Hands-On Learning in Engineering Onboarding](https://www.cloudshare.com/blog/hands-on-learning-in-engineering-onboarding/): Discover how hands-on learning transforms engineering onboarding, boosts retention, and accelerates skill development for new hires. - [7 Key Benefits of Training Software for Employee Development](https://www.cloudshare.com/blog/benefits-of-training-software-for-employee-development/): Boost employee development with training software. Discover 7 key benefits, from skill enhancement to engagement and productivity gains. - [Synchronous vs. Asynchronous Learning: Key Advantages and Best Practices](https://www.cloudshare.com/blog/asynchronous-vs-synchronous-learning/): Explore the differences between asynchronous and synchronous learning to choose the best approach for effective training and collaboration! - [Rocking around the Christmas Tree with a Record-Breaking 31 G2 Badges](https://www.cloudshare.com/blog/rocking-around-the-christmas-tree-with-a-record-breaking-31-g2-badges/): We’re happy to announce that we once again got everything we wanted for Christmas! from Santa (actually the global community of G2 reviewers) - [The 5 Best DevOps Training Platforms of 2025](https://www.cloudshare.com/blog/best-devops-training-platforms/): Discover the best DevOps training platforms to enhance skills, boost collaboration, and streamline your development and operations teams. - [How To Keep Your Virtual Training Lab Content Up To Date](https://www.cloudshare.com/blog/virtual-training-lab-content-up-to-date/): In this blog, we'll share a few best practices for keeping your corporate training content fresh and relevant. Read more here. - [The Top On-Demand Training Tools](https://www.cloudshare.com/blog/on-demand-training-tools/): On-demand training, also known as self-paced learning, lets participants learn at their own speed and on their schedule. - [Virtual Labs & LMS Integration: The Good, the Bad, and the Why](https://www.cloudshare.com/blog/virtual-labs-lms-integration-the-good-the-bad-and-the-why/): Explore the pros and cons of virtual labs LMS integration and learn why it’s key to enhancing learning experiences and outcomes. - [3 Reasons Why Hands-on Training is Hands-down Better Than Passive Learning](https://www.cloudshare.com/blog/3-reasons-why-hands-on-training-is-hands-down-better-than-passive-learning/): Discover 3 compelling reasons why hands-on training outshines passive learning in engagement, retention, and practical skill-building. - [The Role of Virtual Environments in Red Team vs Blue Team Exercises](https://www.cloudshare.com/blog/virtual-environments-in-red-team-vs-blue-team-exercises/): Explore how virtual environments enhance Red Team vs. Blue Team exercises, boosting security readiness and team collaboration. - [5 Benefits of Gamification in Employee Training](https://www.cloudshare.com/blog/benefits-of-gamification-in-training/): Discover how gamification transforms training, boosting engagement, retention, and skill-building for effective learning outcomes. - [Best Practices for Simulating Cyber Attacks in Safe Environments](https://www.cloudshare.com/blog/cyber-attacks-in-safe-environments/): Learn how safe environments enable teams to simulate cyber attacks, enhancing skills and resilience without real-world risks. - [How to Run Successful Cyber Range Simulations: Key Steps & More](https://www.cloudshare.com/blog/cyber-range-simulations/): Explore how cyber range simulations prepare teams for real threats, building hands-on skills in a risk-free environment. - [The Power of Contextualized Labs for Simulating Large-Scale Cyber Attacks](https://www.cloudshare.com/blog/contextualized-labs/): Discover how contextualized labs offer immersive, real-world learning experiences that enhance skill application and knowledge retention. - [10 Cybersecurity Awareness Topics Your Training Should Cover in 2024](https://www.cloudshare.com/blog/cybersecurity-awareness-topics/): Explore essential cybersecurity awareness topics that equip teams to recognize threats, prevent breaches, and protect data effectively. - [Sneak Peek into Self-Paced Training](https://www.cloudshare.com/resources/webinars/sneak-peak-into-self-paced-training/): Learn how self-paced training can boost engagement, increase course completion, and deliver faster ROI in this insightful webinar recording. - [CloudShare G2 Badges Video - Fall 2024](https://www.cloudshare.com/resources/videos/cloudshare-g2-badges-video-fall-2024/): This Fall, CloudShare continues to shine as a market leader, together with 25 new badges. We’re making an impact from pre-sales to post-sales. - [Why Scaling Training Solutions for Global Teams is Mission Critical](https://www.cloudshare.com/blog/why-scaling-training-solutions-for-global-teams-is-mission-critical/): Learn why scalable training solutions are vital for global teams, ensuring consistent skills, security, and compliance across regions. - [The Top 7 Virtual Instructor-Led Training (VILT) Software Solutions for 2024](https://www.cloudshare.com/blog/best-vilt-software/): Discover the top 7 virtual instructor-led training (VILT) software solutions for 2024 to enhance remote learning experiences. - [Five Best Practices for Mastering Software Sales Training](https://www.cloudshare.com/blog/five-best-practices-for-mastering-software-sales-training/): Master software sales training with these best practices for building effective, personalized, and data-driven programs. - [The Customer Education Elevator - with Strategic Marketing](https://www.cloudshare.com/resources/ebooks/the-customer-education-elevator/): CloudShare’s latest eBook that will help you unlock the secrets of top-performing customer education programs.  - [5 Top Channel Sales Tools You Need in 2024](https://www.cloudshare.com/blog/top-channel-sales-tools/): Read about the top 5 channel sales tools of 2024 to boost partner management and sales success. - [Education-Qualified Leads Deliver Golden Marketing Opportunities ](https://www.cloudshare.com/blog/education-qualified-leads-deliver-golden-marketing-opportunities/): Learn how education-qualified leads (EQLs) from customer education and marketing collaboration can drive growth and retention. - [The Benefits of Active Learning in Product Training](https://www.cloudshare.com/blog/the-benefits-of-active-learning-in-product-training/): Learn how active learning can enhance SaaS product training by improving engagement, comprehension, retention, and learner autonomy. - [Seven Validated Habits for Stunningly Successful Demos](https://www.cloudshare.com/resources/webinars/seven-validated-habits-for-stunningly-successful-demos/): Discover seven proven habits from Peter Cohan that turn demos into deal-closing successes. - [Marketing the Spirit and Soul of Your Product—with Dave Derington](https://www.cloudshare.com/blog/marketing-the-spirit-and-soul-of-your-product-with-dave-derington/): Discover how marketing strategies elevate customer education with insights from industry expert Dave Derington. - [How HubSpot Uses Education to Attract, Engage and Delight Customers - with Courtney Sembler](https://www.cloudshare.com/blog/how-hubspot-uses-education-to-attract-engage-and-delight-customers-with-courtney-sembler/): Discover how HubSpot Academy, led by Courtney Sembler, uses education to attract, engage, and delight customers, driving growth through strategic initiatives. - [SAI 360 Streamlines Hands-On Training with CloudShare](https://www.cloudshare.com/resources/videos/sai-360-streamlines-hands-on-training-with-cloudshare/): Vincent Perkins, Academy Manager at S60, shares how CloudShare has transformed their customer training processes. - [Transforming Training with CloudShare: Insights from Ping Identity Experts](https://www.cloudshare.com/resources/videos/transforming-training-with-cloudshare-insights-from-ping-identity-experts/): Leone Schwede, Director of Training, and Niah Johnson, Manager of Global Training Delivery Operation at Ping Identity, share their experience with CloudShare. - [Customers Who Learn Don’t Churn—with Debbie Smith](https://www.cloudshare.com/blog/customers-who-learn-dont-churn-with-debbie-smith/): Discover how Debbie Smith leverages customer education to reduce churn and drive business success with data-driven insights. - [Bridging Skills Gaps with Hands-On Collaborative Learning](https://www.cloudshare.com/resources/webinars/bridging-skills-gaps-with-hands-on-collaborative-learning/): Discover how collaborative learning can bridge skills gaps and drive impactful growth with insights from 360Learning and CloudShare experts. - [Everything You Need to Know About the Software Sales Process](https://www.cloudshare.com/blog/software-sales-process/): Learn the essential stages of the software sales process to optimize your strategy and stand out in the competitive SaaS market. - [CloudShare's Virtual IT Labs for Sales](https://www.cloudshare.com/resources/brochures/cloudshare-virtual-it-labs-for-sales/): CloudShare’s virtual IT labs solution lets you quickly spin up cloud-based environments for POCs and demos, that are wonderfully collaborative and totally hands-on. - [CloudShare's Virtual IT Labs for Training](https://www.cloudshare.com/resources/brochures/cloudshare-virtual-labs-for-hands-on-training/): CloudShare’s virtual IT labs solution lets you quickly spin up cloud-based environments for training programs and courses, that are wonderfully collaborative and totally hands-on. - [Critical Training KPIs Every Training Manager Should Track](https://www.cloudshare.com/blog/training-kpis-to-track/): As a training manager, learning and development metrics help you both optimize your training and convey that training's value to leadership. - [Level Up: Marketing Customer Education Like a Pro - with Shannon Howard](https://www.cloudshare.com/blog/level-up-marketing-customer-education-like-a-pro-with-shannon-howard/): Join Annie Reiss as she interviews Intellum's Shannon Howard on elevating customer education through strategic marketing and internal collaboration. - [Top 6 Blended Learning Tools for 2024](https://www.cloudshare.com/blog/blended-learning-tools/): Discover the top 6 digital tools for effective blended learning to enhance your corporate training initiatives. - [How Sales Engineers Can Close Deals Faster with Modern Sales Enablement](https://www.cloudshare.com/resources/webinars/how-sales-engineers-can-close-deals-faster-with-modern-sales-enablement-with-leighton-nelson/): Your technical expertise is your superpower. Now let's add rocket fuel to your sales process. - [The Rise of the Community in Customer Education: What You Need to Know](https://www.cloudshare.com/blog/rise-of-the-community-in-customer-education/): Explore the rise of community-based learning in customer education and how it can enhance customer engagement, support, and loyalty. - [How to Create Effective Sales Demo Environments](https://www.cloudshare.com/blog/effective-sales-demo-environments/): Learn how to create effective, personalized sales demo environments that engage prospects and showcase your software's capabilities. - [Hi, We Are CloudShare](https://www.cloudshare.com/resources/brochures/cloudshare-virtual-it-labs-brochure-2025/): CloudShare’s virtual IT labs solution lets you spin up cloud-based labs, super fast, that are wonderfully collaborative and totally hands-on - [5 Blended Learning Strategies for Engagement](https://www.cloudshare.com/blog/blended-learning-strategies/): Discover five effective blended learning strategies to enhance engagement and improve outcomes in your corporate training programs. - [Understanding the Different LMS Modules](https://www.cloudshare.com/blog/lms-modules/): Explore the essential LMS modules to enhance your corporate training, including assessments, course management, and user management. - [Discover Your New Superpower: RDP Booster](https://www.cloudshare.com/blog/discover-your-new-superpower-rdp-booster/): Imagine a technological breakthrough that completely revolutionizes how companies deliver training and sales experiences. - [Webinar Recap: Seven Levels of Stunningly Successful Discovery](https://www.cloudshare.com/blog/webinar-recap-seven-levels-of-stunningly-successful-discovery/): Discover the seven levels of effective discovery calls for software sales, as explained by Peter Cohan in our latest webinar recap. - [The Top E-Learning Tools of 2024](https://www.cloudshare.com/blog/top-e-learning-tools/): Learn about what's involved in finding e-learning software for your online training program and what you should look for. - [How to Evaluate and Compare Virtual IT Labs](https://www.cloudshare.com/blog/virtual-it-lab-providers-buyer-guide/): Learn how to evaluate and compare virtual IT labs to find the best solution for your training and development needs. - [Say Goodbye to HTML Hassles: Meet Our WYSIWYG Editor 🥳](https://www.cloudshare.com/blog/say-goodbye-to-html-hassles-meet-our-wysiwyg-editor/): Let’s face it - creating unique and dynamic content with HTML is about as easy as trying to whip up a gourmet meal with a microwave and instant noodles. - [Cheat Sheet: 11 Must-Ask Questions for Software Sales Discovery Calls](https://www.cloudshare.com/resources/ebooks/cheat-sheet-11-must-ask-questions-for-software-discovery-calls/): This cheat sheet will help you uncover key insights and drive the sales process forward effectively. - [Virtual Training Labs vs. Simulations: Key Differences & More](https://www.cloudshare.com/blog/virtual-training-labs-vs-simulations/): Discover the key differences between virtual training labs and simulations to choose the best method for your training needs. - [A Framework for ROI: How Customer Education Pays for Itself - with Vicky Kennedy](https://www.cloudshare.com/resources/webinars/a-framework-for-roi-how-customer-education-pays-for-itself-with-vicky-kennedy/): Stop guessing your ROI: master the metrics of customer education today! - [7 Best LMS Platforms for Product Training](https://www.cloudshare.com/blog/best-lms-for-product-training/): Explore the 7 best LMS platforms for effective product training, enhancing learning experiences for your team and customers. - [Customer Testimonial: Fiery Scales Educational Portfolio with CloudShare](https://www.cloudshare.com/resources/videos/customer-testimonial-fiery-scales-educational-portfolio-with-cloudshare/): Pedro da Silva, Global Educational Services at Fiery, shares his success story using CloudShare solution. - [Revolutionizing Apprenticeship Assessments: City & Guilds' Success with CloudShare](https://www.cloudshare.com/resources/videos/revolutionizing-apprenticeship-assessments-city-guilds-success-with-cloudshare/): David Wacket, Industry Manager at City & Guilds, explains how CloudShare revolutionized apprenticeship assessments. - [CloudShare G2 Badges Video - Summer 2024](https://www.cloudshare.com/resources/videos/cloudshare-g2-badges-summer-2024/): Meet Ted, employee 57 at CloudShare. Ted struggles with love. We don’t.This summer, CloudShare earned 30 G2 badges 🔥 - [Essential Cybersecurity Training Topics for Modern Organizations](https://www.cloudshare.com/blog/cybersecurity-training-topics/): Discover essential cybersecurity training topics to keep modern organizations safe from evolving digital threats and vulnerabilities. - [5 Best Demo Automation Software Solutions in 2024](https://www.cloudshare.com/blog/demo-automation-software/): Explore the 5 best demo automation software solutions of 2024 to boost your sales team's efficiency and success. - [Sizzling Success: 30 G2 Summer Badges Thanks to Our Customers' Hot Reviews](https://www.cloudshare.com/blog/cloudshare-g2-reviews-badges-summer-2024/): CloudShare is definitely turning up the heat this summer. After a fantastic spring harvest of 19 badges, we rode that wave into summer with a blazing 30 G2 badges! We’ve never been hotter, and it’s all thanks to you, our amazing customers. 🥳 - [8 Best Training Management Systems for 2024](https://www.cloudshare.com/blog/best-training-management-systems/): Explore the top Training Management Systems (TMS) of 2024 to enhance and commercialize your corporate training programs. - [Knockout! Customer Education Boosts Revenue and Cuts Costs](https://www.cloudshare.com/blog/knockout-customer-education-boosts-revenue-and-cuts-costs/): Customer education, when implemented strategically and correctly using vendors, will boost your top and bottom lines and positively impact KPIs... - [Better Discovery, Better Conversion - How to Master the Most Important Element of Software Sales](https://www.cloudshare.com/resources/ebooks/better-discovery-better-conversion-how-to-master-the-most-important-element-of-software-sales/): With a big assist from Cohan’s book, insight from industry insiders, and recent research, we’ve created a concise and informative guide to catapulting software sales with masterful discovery. - [How to Make Automated Sales Demos Work for You](https://www.cloudshare.com/blog/how-to-make-automated-sales-demos-work-for-you/): Everything is becoming automated, so why not sales demos? Learn why sales demos should be automated and how virtual labs can help. - [Seven Levels of Stunningly Successful Discovery - with Peter Cohan](https://www.cloudshare.com/resources/webinars/seven-levels-of-stunningly-successful-discovery-with-peter-cohan/): Done effectively, discovery is the key to delivering compelling software demos and proposals that accelerate the sales process and reduce “no decision” outcomes. Watch our webinar with Peter Cohan to master sales discovery. - [The Best Ways to Do Cyber Resilience Training](https://www.cloudshare.com/blog/the-best-ways-to-do-cyber-resilience-training/): All organizations are vulnerable to cybersecurity attacks and must focus on cyber resilience and training. Learn best practices in this post. - [6 Key Benefits of Customer Education You Should Know](https://www.cloudshare.com/blog/benefits-of-customer-education/): Empower your customers with top-notch education and unlock business growth! Discover the benefits of customer education today. - [7 Best Customer Engagement Platforms for 2024](https://www.cloudshare.com/blog/customer-engagement-platforms/): Boost your business with the best 7 customer engagement platforms. Discover how to increase interaction and satisfaction effectively. - [Top 10 Pre-Sales Software Tools in 2024](https://www.cloudshare.com/blog/best-pre-sales-software/): Discover the best pre-sales software to streamline your sales process and boost conversions. Enhance efficiency and close more deals. - [How to Maximize the ROI on Your LMS Investment](https://www.cloudshare.com/blog/how-to-maximize-the-roi-on-your-lms-investment/): Maximize ROI on your LMS investment with our expert tips. Learn strategies to enhance efficiency & value from your LMS. - [7 Essential Types of Instructional Design to Use in 2024](https://www.cloudshare.com/blog/types-of-instructional-design/): Explore different types of instructional design to enhance learning experiences. Discover methods that optimize educational outcomes. - [Cheat Sheet For Beginners: Generative AI for Software Sales](https://www.cloudshare.com/resources/ebooks/cheat-sheet-for-beginners-generative-ai-for-software-sales/): Generative AI can be a serious game changer in B2B SaaS sales. However, most sales professionals still don’t know how to reap its enormous value. Here's a cheat sheet crammed with the tips you need to fuel your sales engine with generative AI. - [5 Strategies to Design Impactful Software Product Training - with Jordan Hopkins, Intellum](https://www.cloudshare.com/resources/webinars/5-strategies-to-design-impactful-product-software-training-with-jordan-hopkins-intellum/): Take your training to the next level with time-tested strategies from Jordan Hopkins, Education Program Manager at Intellum. - [7 Effective Methods for Increasing Engagement in Online Learning](https://www.cloudshare.com/blog/increasing-engagement-in-online-learning/): In this article we explore seven of the most effective methods for increasing engagement in online learning. - [10 Essential Tools for Modern Sales Engineers](https://www.cloudshare.com/blog/10-essential-tools-for-sales-engineers-in-a-remote-working-world/): 10 sales engineer tools that can be used by all kinds of sales professionals who are working on complex technical sales with savvy clients. - [Top 5 Benefits of Developing Hands-On Methods for Employee Training Programs](https://www.cloudshare.com/blog/top-5-benefits-of-developing-hands-on-methods-for-employee-training-programs/): While in-class hands-on training is becoming widespread, virtual instructor-led training takes it up a notch. - [The 7 Best Cyber Range Training Solutions in 2025](https://www.cloudshare.com/blog/best-cyber-range-training-solutions/): We've listed a few of the top cyber range providers for various industries and needs — including our own powerful virtual labs. - [Delivering Interactive Workshops on a Grand Scale - with Damon Shratter, Deltek University](https://www.cloudshare.com/resources/webinars/delivering-interactive-workshops-on-a-grandscale/): Discover how to effectively scale your workshops for large audiences without losing engagement. - [Drive Learner Engagement with Conversion Rate Optimization - with Brian Childs](https://www.cloudshare.com/resources/webinars/drive-learner-engagement-with-conversion-rate-optimization-with-brian-childs/): Learn how to use conversion rate optimization (CRO) practices to increase discoverability of your training program. - [Understanding Customer Delight And Why It Matters](https://www.cloudshare.com/blog/customer-delight/): Discover why customer delight matters and how it goes beyond satisfaction to ensure your SaaS company excels by exceeding expectations. - [Deliver Exceptional Demos with This Complete Product Demo Checklist](https://www.cloudshare.com/blog/demo-checklist/): Use this complete demo checklist to deliver exceptional product demos, impress prospects, and drive SaaS sales success. - [How to Apply Learning Insights to Virtual Training](https://www.cloudshare.com/blog/learning-insights/): Unlock the power of learning insights to enhance virtual training. Discover how data-driven strategies can improve training quality. - [8 Essential Features for Virtual Training Technology](https://www.cloudshare.com/blog/virtual-training-technology/): We discuss how to select the right virtual training platform that provide an interactive, intuitive, and accessible experience that's also highly scalable and cost-effective. - [Differences Between Sales Training Vs Sales Enablement](https://www.cloudshare.com/blog/differences-between-sales-training-vs-sales-enablement/): Learn about the differences between sales training and sales enablement! it is time we answer some questions. - [The 5 Best Product Demo Platforms for 2024](https://www.cloudshare.com/blog/best-product-demo-platforms/): We'll talk about how such a product demo platform might look, then go over a few excellent options you might consider exploring. - [7 Best Customer Education Software Tools for 2024](https://www.cloudshare.com/blog/best-customer-education-software/): Effective customer education programs are key to software companies' success, relying on robust tools for content development and delivery. - [The Future of AI Videos for Customer Education - with Kevin Alster, Head of Synthesia Academy](https://www.cloudshare.com/resources/webinars/the-future-of-ai-videos-for-customer-education-with-kevin-alster-head-of-synthesia-academy/): Discover how AI-generated video can crank up the velocity and effectiveness of your customer education programs. - [Six Ways to Excite, Inspire & Engage Your Software Customers](https://www.cloudshare.com/resources/ebooks/six-ways-to-engage-your-software-customers/): This eBook is your playbook for crafting training experiences that are fabulously engaging. You’ll learn about 6 effective techniques to keep your customers switched on - [Why Training is the Key to Overcoming Customer Churn](https://www.cloudshare.com/blog/why-training-is-the-key-to-overcoming-customer-churn/): Churn is among the most significant hurdles your software company must overcome; a low churn rate is one of your biggest KPIs. - [10 Ways You Can Increase Customer Engagement in Your Training](https://www.cloudshare.com/blog/increase-customer-engagement-in-training/): We discuss why most successful customer engagement programs include a customer education strategy. Read more here and discover everything. - [Measuring Customer Education Results: Key Metrics & Best Practices to Know](https://www.cloudshare.com/blog/measure-customer-education-results/): We discuss how you know if your customer education program is working and the KPI's you should measure. Read more here. - [How Do You Develop a Sales Enablement Strategy?](https://www.cloudshare.com/blog/how-do-you-develop-a-sales-enablement-strategy/): How do you define your sales enablement strategy? Where do you even begin? - [Elevating Customer Education Through Gamification](https://www.cloudshare.com/blog/customer-education-through-gamification/): We discuss why customer training is the best way to cultivate customer enablement — and the role gamification plays in achieving both. - [Knowledge without Application is Meaningless](https://www.cloudshare.com/blog/knowledge-without-application-is-meaningless/): Kevin Streater draws on the framework provided by an often overlooked ISO standard for technical skills development as a guide for developing effective technical training. - [5 Best Remote Training Tools for 2024](https://www.cloudshare.com/blog/best-remote-training-tools/): We're going to go over some of this year's best tools for remote training, from communication and collaboration to virtual reality. - [Integrating Generative AI Into Your Virtual Sales Strategies](https://www.cloudshare.com/blog/integrating-generative-ai-into-your-virtual-sales-strategies/): Today, we're going to focus on how generative AI can revolutionize your business's virtual sales strategy. - [Essential Sales Enablement KPIs Every Sales Professional Should Know](https://www.cloudshare.com/blog/essential-sales-enablement-kpis-every-sales-professional-should-know/): Key performance indicators (KPIs) are a cornerstone of sales enablement... But what KPIs should you monitor? How can you ensure you're contextualizing everything properly? And what is a KPI, exactly? - [Cheat Sheet For Beginners: Generative AI for Customer Education](https://www.cloudshare.com/resources/ebooks/generative-ai-for-customer-education-cheat-sheet/): Using the right GenAI tools in the right way can help you drive results in your customer education programs, speed up your program development processes, and deliver top-notch educational content. - [How to Develop an Efficient, Scalable Customer Education Team](https://www.cloudshare.com/blog/how-to-develop-an-efficient-scalable-customer-education-team/): We'll discuss what's involved in putting together a top-notch team to serve as a foundation for a successful education strategy. - [How to Make Accessible Video Content for Customer Training - with Elly Henriksen, Synthesia](https://www.cloudshare.com/resources/webinars/how-to-make-accessible-video-content-for-customer-training/): With 1 in 6 people in the world experiencing a significant disability, it’s super important to make sure that your online training attends. - [The Importance of Bringing Together Customer Success and Customer Education](https://www.cloudshare.com/blog/the-importance-of-bringing-together-customer-success-and-customer-education/): We'll discuss what customer success actually entails before examining why a customer education program is the best way to pursue it. - [The Ultimate Guide to Customer Training in 2024](https://www.cloudshare.com/blog/customer-training-guide/): A comprehensive guide walks you through everything you need to know about customer education, from best practices to key metrics & strategies. - [Checklist: Build A Winning Customer Software Training Plan In 6 Steps](https://www.cloudshare.com/resources/ebooks/customer-software-training-plan-checklist/): This handy checklist guides you through every step of planning, delivering, and measuring ROI of your training program. - [Why On-Demand Training is the Key to Successful Customer Onboarding](https://www.cloudshare.com/blog/on-demand-training/): Discover how personalization turns good onboarding into exceptional experiences, making prospects more likely to become loyal customers. - [How to Scale Your Sales Enablement Program: A Step-By-Step Guide](https://www.cloudshare.com/blog/scale-sales-enablement/): You have a sales enablement program in place. But have you given any thought as to how that roadmap will evolve as your SaaS company grows? - [How to Choose the Best Sales Enablement Platform in 2024](https://www.cloudshare.com/blog/how-to-choose-the-best-sales-enablement-platform/): Effective sales enablement demands that you provide your team not only with the necessary training, but also with the content, data, and more. - [Why Marketing and Customer Education Go Hand in Hand](https://www.cloudshare.com/blog/cooperation-between-marketing-and-customer-education/): How you can leverage customer education and training to inspire deeper loyalty, engagement, and satisfaction in your audience. - [Invest in Success: A Guide to the Top Customer Education Events in 2024](https://www.cloudshare.com/blog/customer-education-events-coming-up/): The more you educate your customer about your product, the higher the chances of retention. Attend leading industry conferences of the year.  - [21 Critical Tools for Sales Enablement Success](https://www.cloudshare.com/blog/12-critical-tools-for-sales-enablement-success/): Here we explore some of the most useful and feature-packed tools for sales enablement available. - [How to Build a Strong Virtual Sales Enablement Process ](https://www.cloudshare.com/blog/how-to-build-a-strong-virtual-sales-enablement-process/): The world is moving online more each day, and virtual sales enablement is becoming necessary to stay in business. Here's how to do it right. - [What’s In Store for CEdMA In 2024?](https://www.cloudshare.com/blog/whats-in-store-for-cedma/): We interviewed Debbie Smith and asked her about her outlook on customer education and the association she aims to re-invigorate. - [5 Key Benefits of LMS Integration](https://www.cloudshare.com/blog/key-benefits-of-lms-integration/): If you're using a LMS in your corporate training, then you've probably already integrated it with other training tools such as virtual labs. - [43 Best Practices to Master Software Training - a 2024 Guide](https://www.cloudshare.com/resources/ebooks/43-best-practices-to-master-software-training-a-2024-guide/): We’ve updated our most popular eBook to guide you through creating your best software training yet. This eBook is loaded with best practices to apply to every step of your software training process, including the most effective ways to use AI. - [Why You Need to Craft a Winning Product Adoption Strategy](https://www.cloudshare.com/blog/product-adoption-strategy/): By understanding how to drive product adoption, you can significantly improve your chance of success, winning new product adoption strategy. - [5 LMS Activities to Drive Learner Engagement](https://www.cloudshare.com/blog/lms-activities-to-drive-learner-engagement/): An LMS is a powerful tool for learner engagement, how you can leverage one to make both employee and customer training more effective. - [Why Product Training Should Be Part of Your Product Launch Strategy](https://www.cloudshare.com/blog/product-training-support-new-launches/): Effective product training enhances SaaS launch success, boosts adoption, and reduces churn, engaging educational strategies. - [Well CEd! Insights from Today's Customer Education Experts](https://www.cloudshare.com/resources/ebooks/customer-education-experts-insights-2024/): What’s in store for customer education in 2024 and beyond? What’s the secret to creating effective CEd programs? Read customer education experts answers to five questions. - [Teaching Smarter: How to Provide Winning Technical Training for Generative AI](https://www.cloudshare.com/blog/technical-training-in-gen-ai-era/): A few technical training tips to help you get started. establish a training program to help your people upskill, reskill, and learn everything. - [8 Best Practices for Using Generative AI in Customer Training](https://www.cloudshare.com/blog/generative-ai-for-customer-training/): Explore key practices for integrating generative AI into customer education, including prompt engineering, fact-checking, data privacy, and more. - [G2 Winter Awards Have Landed - and CloudShare's Sleighing It!](https://www.cloudshare.com/blog/cloudshare-g2-winter-2024-awards/): CloudShare's G2 Winter 2024 awards arrived and we’ve been voted again as market leaders in virtual IT labs, and more. - [The Top 10 Sales Engineer Communities to Join in 2024](https://www.cloudshare.com/blog/the-top-10-sales-engineer-communities-to-join/): Here are some of the best sales engineering communities to help you gain new knowledge, discover new tools, and develop your career. - [The Importance of Sales Enablement Solutions in 2024](https://www.cloudshare.com/blog/sales-enablement-solutions/): Why do sales enablement solutions matter in 2024? Find out the benefits and key components of a sales enablement solution, in this blog. - [The 12 best LMSs to look out for in 2024: a starter's guide](https://www.cloudshare.com/blog/best-lms/): Learning management systems are platforms where you can create and share educational content with students. Find the best options here. - [How to Market Your Training Program Like a Pro! - with Dave Derington](https://www.cloudshare.com/resources/webinars/how-to-market-your-training-program-with-dave-derington/): Collaborate with the marketing team to build a Go-To-Market strategy for your training. Watch our inspiring webinar with Dave Deington. - [How to Develop a Highly Effective Software Training Plan](https://www.cloudshare.com/blog/software-training-plan/): Most businesses struggle to align software training with business goals; a strategic approach with KPIs and executive support is essential. - [The Best Israeli Startup Innovation Programs in 2024](https://www.cloudshare.com/blog/startup-innovation-programs/): Explore the leading Israeli startup innovation programs in 2024. Uncover the secrets to their success and stay ahead in the tech world! - [Why Leadership Training is Invaluable for Your Business](https://www.cloudshare.com/blog/training-for-executives/): Is poor leadership dragging down your organization? There's a big chance that the answer to that question is yes. Read here. - [4 SaaS Demo Best Practices for Better Conversions](https://www.cloudshare.com/blog/4-saas-demo-best-practices-for-better-conversions/): Sales demos can make or break your sales process. Here we explore why sales demos are about more than just closing a deal. - [Training New Hires: How to Create Engaging Employee Onboarding](https://www.cloudshare.com/blog/engaging-new-hires-through-training/): Boost engagement and retention by implementing comprehensive onboarding and training programs. Learn how in our blog. - [9 Tips for Sales Engineers to Master the Art of Presentations](https://www.cloudshare.com/blog/9-tips-for-sales-engineers-to-master-the-art-of-presentations/): Want to know what makes a brilliant sales engineer? Probably a good combination of sales skills and technical knowledge of your product. - [Pow! How to Develop Knockout Software Training Plans - with Brenna Strickland](https://www.cloudshare.com/resources/webinars/how-to-develop-knockout-software-training-plans-with-brenna-strickland/): Watch our inspiring webinar with Kristine Kukich from Thought Industries, brings a refreshingly practical approach and informative how-to lesson on getting started using AI technology in customer education. - [The Critical Role of Cybersecurity Awareness Training in Cyber Risk Management](https://www.cloudshare.com/blog/employee-training-in-workplace-cyber-risk-management/): Guard your organization against cyber threats by empowering employees with effective cybersecurity awareness training. - [AI Upskilling: Training in the Time of ChatGPT](https://www.cloudshare.com/blog/ai-upskilling/): AI's disruptive force reshapes industries. Embrace AI upskilling for future success – adapt, grow, and thrive in the age of artificial intelligence. - [Bite-Sized Learning vs. Microlearning: What's the Difference?](https://www.cloudshare.com/blog/bite-sized-learning-vs-microlearning/): Escape information overload with microlearning and bite-sized learning. Boost productivity, retention, and engagement in your corporate training. - [Customer Training Professionals are Feeling the Pressure](https://www.cloudshare.com/blog/customer-training-professionals-are-feeling-the-pressure-cedma-2023-survey/): The results of the survey we conducted with CEdMA of its members regarding the state of customer education and the use of key technologies. - [How to Create an Exceptional Interactive Online Training Program](https://www.cloudshare.com/blog/interactive-online-training-program/): Static, passive training content is functionally obsolete. If you want your online training to truly resonate with learners, it needs to be interactive. - [Key Product Adoption Metrics You Should Already Be Tracking](https://www.cloudshare.com/blog/product-adoption-metrics/): If you don’t understand how to measure product adoption, you’ll have no real way of knowing whether or not your software is a success. - [How to Implement an Effective Product Education Strategy](https://www.cloudshare.com/blog/product-education/): If your software is technically complex, customer product education must be a priority for your SaaS company. An onboarding process is crucial. - [The ROI of Bridging the Cybersecurity Skills Gap](https://www.cloudshare.com/blog/cybersecurity-skills-gap/): As the world continues to move towards digital transformation and hyperconnectivity, cybersecurity training will only grow more critical. - [The Biggest Product Adoption Challenges You Need to Know About](https://www.cloudshare.com/blog/product-adoption-challenges/): Product adoption is simultaneously one of your most important metrics and one of your greatest challenges as a SaaS company. - [How Does Generative AI Align with Customer Software Training?](https://www.cloudshare.com/blog/generative-ai-in-customer-software-training/): Understand the implications of AI in customer education and put initiatives in place to ensure realizing the productivity benefits this technology can deliver. - [Harnessing Generative AI For Effective Customer Software Training](https://www.cloudshare.com/resources/ebooks/harnessing-generative-ai-for-effective-customer-software-training-2/): Understand the implications of AI in customer education and put initiatives in place to ensure realizing the productivity benefits this technology can and will deliver. - [Unleashing the Power of Self-Paced Training for Personalized Learning](https://www.cloudshare.com/blog/self-paced-training/): Self-paced training allows a learner to progress through a course on their own time and at their own rate, with complete autonomy. - [Harnessing Generative AI For Effective Customer Software Training](https://www.cloudshare.com/resources/ebooks/harnessing-generative-ai-for-effective-customer-software-training/): Understand the implications of AI in customer education and put safe strategies and new initiatives in place to ensure you realize the undeniable productivity benefits the technology can and will deliver. - [How to Set Up an Online Virtual Classroom in 3 Easy Steps](https://www.cloudshare.com/blog/setting-up-an-online-virtual-classroom/): Create a virtual training environment that is identical to the best local classroom experience with the benefits of giving instructions remotely. - [The Benefits of Employee Engagement Training](https://www.cloudshare.com/blog/employee-engagement-training/): Employee engagement training is a management-focused program that focuses on how to improve engagement in an organization. - [The Power of AI in Learning and Development](https://www.cloudshare.com/blog/ai-in-learning-and-development/): AI can improve your training in many ways, regardless of whether your focus is onboarding new customers, certifying partners or helping employees. - [The Top Product-Led Growth Tools of 2023](https://www.cloudshare.com/blog/product-led-growth-tools/): Product-led growth (PLG) makes your software the focal point of your company's go-to-market efforts. Find here our list of the best tools. - [How to Measure the Effectiveness of Your Customer Training Strategy](https://www.cloudshare.com/blog/how-to-measure-the-effectiveness-of-your-customer-training-strategy/): Measure, monitor, optimize. Let's talk about what's involved in customer training analytics — starting with a brief deep dive on why they're important. - [Customers Reward CloudShare with 21 G2 Badges](https://www.cloudshare.com/blog/cloudshare-g2-reviews-badges-fall-2023/): CloudShare's 21 G2 awarded badges for Fall 2023 in 3 categories: customer education, virtual IT labs, and demo automation. - [10 Best Practices for Building a Winning Self-Paced Customer Training Program](https://www.cloudshare.com/resources/ebooks/10-best-practices-for-building-self-paced-training-program/): In recent years, self-paced customer training has grown rapidly in popularity. In 2023 alone, self-paced course offerings increased by 20%. - [How to Create a Killer Self-Paced Customer Software Training Program](https://www.cloudshare.com/blog/how-to-create-a-killer-self-paced-customer-software-training-program/): Everything you need to know and understand in order to successfully incorporate self-paced learning into both onboarding and customer support. - [How to Increase Product Adoption with Customer Training](https://www.cloudshare.com/blog/how-to-increase-product-adoption-with-customer-training/): Particularly in SaaS, product adoption is indicative of not only a product's market fit but also the strength of its sales and onboarding processes. - [SaaS LMS vs. Hosted LMS: Pros and Cons Analyzed](https://www.cloudshare.com/blog/saas-lms-vs-hosted-lms/): Every organization has unique L&D needs. In some use cases a SaaS LMS simply doesn't stack up while hosted LMS may indeed be the better option. - [12 Ways to Propel Productivity in Customer Education with AI](https://www.cloudshare.com/blog/12-ways-to-propel-productivity-in-customer-education-with-ai/): CloudShare's CMO looks at the 12 ways Customer Education pros can tap the power of generative AI. Read more here. - [The 2023 Cram Kit for Online Software Training](https://www.cloudshare.com/resources/ebooks/the-2023-cram-kit-for-online-software-training/): Help yourself to this year’s most informative collection of customer education resources. %%title%% is packed with up-to-date data. - [Get Up to Speed with the 2023 Cram Kit for Online Software Training](https://www.cloudshare.com/blog/get-up-to-speed-with-the-2023-cram-kit-for-online-software-training/): The 2023 Cram Kit for Online Software Training," brings you CloudShare's best-performing content - industry research reports. - [AI: The New Imperative for Advancing Customer Education - with Kristine Kukich](https://www.cloudshare.com/resources/webinars/ai-the-new-imperative-for-advancing-customer-education-with-kristine-kukich/): Watch our inspiring webinar with Kristine Kukich from Thought Industries, brings a refreshingly practical approach and informative how-to lesson on getting started using AI technology in customer education. - [Level Up Your SaaS Business with a Proof of Concept Template](https://www.cloudshare.com/blog/level-up-your-saas-business-with-a-proof-of-concept-template/): Proof-of-concept demos are a key part of any successful SaaS vendor’s sales process. They demonstrate how to solve a potential customer’s problem. - [10 Best Practices for Building a Winning Self-Paced Customer Training Program](https://www.cloudshare.com/resources/ebooks/10-best-practices-for-building-a-winning-self-paced-customer-training-program/): Self-paced training is the on-demand option of the customer training world. Forget meeting in a conference room with an instructor who’s traveled miles for a scheduled session. Self-paced training is available when customers want it, on their device, with no need to worry about keeping up with other learners. - [Best Practices for Choosing a Cloud Training Service Provider in 2023](https://www.cloudshare.com/blog/best-practices-for-choosing-a-cloud-training-service-provider/): Our guide to help you find your way through the jungle of options when choosing a cloud training vendor: best practices and success criteria. - [AI in Sales and Pre-Sales: Unlocking Opportunities and Overcoming Challenges](https://www.cloudshare.com/blog/ai-in-sales-and-presales/): AI sales automation is not only unlocking new opportunities for sales teams but also freeing them up to focus on making better pitches and closing more deals. - [Save the Date for the Ultimate Overview on Advancing Customer Education with AI [Webinar]](https://www.cloudshare.com/blog/ultimate-overview-on-advancing-customer-education-with-ai-webinar/): While we’ve published some introductory lessons regarding ChatGPT on our blog, we’re now gearing up to present a comprehensive webinar about it.. - [NTT Innovation Laboratory Israel Creates "Magic" Product Evaluation Environments with CloudShare](https://www.cloudshare.com/resources/case-studies/ntt-innovation-laboratory-israel-creates-magic-product-evaluation-environments-with-cloudshare/): Read NTT Innovation Lab Israel case study to learn how they were able to repurpose the CloudShare platform to create a sandbox for evaluating new technologies for their clients. - [Embracing Cloud Diversity with Open Arms and a Dash of Humor](https://www.cloudshare.com/blog/embracing-cloud-diversity-with-open-arms-and-a-dash-of-humor/): Dive into CloudShare's humorous take on cloud service devotion. Embrace cloud diversity, avoid migration headaches, and more. - [Qlik Scales Up Self-Paced Training and Onboarding with CloudShare](https://www.cloudshare.com/resources/case-studies/qlik-scales-up-self-paced-training-and-onboarding-with-cloudshare/): Read our case study on how Qlik enables scalable, self-paced training with CloudShare. - [ControlUp Improves ROI and Customer Satisfaction with CloudShare](https://www.cloudshare.com/resources/videos/controlup-improves-roi-and-customer-satisfaction-with-cloudshare/): Sivan Kroitoru, Senior Training Specialist at ControlUp, shares her success story using CloudShare - %%title%%. - [CloudShare Alternatives: What Should You Use for Virtual Training?](https://www.cloudshare.com/blog/cloudshare-alternatives-for-virtual-training/): CloudShare Alternatives for virtual training. CloudShare's training platform is flexible, scalable, intuitive, most importantly affordable. - [5 Best Practices for Technical Training](https://www.cloudshare.com/blog/technical-training-best-practices/): Technical training is generally used to teach core technical skills and competencies, either as part of employee onboarding or for upskilling/reskilling purposes. - [Effective Product Onboarding: Maximizing User Engagement and Satisfaction](https://www.cloudshare.com/blog/effective-product-onboarding/): Effective product onboarding goes well beyond a product demo or a few tutorial videos, after all. Let's talk about what you can do to improve your own process. - [The Engagement Spiral - Key Strategies for Keeping Trainees Engaged with Jan Keck](https://www.cloudshare.com/resources/webinars/the-engagement-spiral-key-strategies-for-keeping-trainees-engaged/): Watch our inspiring webinar with Josh Cavalier, who discussed AI's secret power to unlock the mysteries of customer education. - [How to Maximize Success in MVP Development](https://www.cloudshare.com/blog/mvp-development-mistakes/): MVP development is an approach to software development that focuses on creating a minimum viable product at the outset. - [Technical Due Diligence: Key Components and How to Get it Right](https://www.cloudshare.com/blog/technical-due-diligence/): As you might expect, technical due diligence can be incredibly complex. It's very easy to go about performing an assessment the wrong way. - [NTT Innovation Lab Creates "Magic" POCs with CloudShare](https://www.cloudshare.com/resources/videos/ntt-innovation-lab-creates-magic-pocs-with-cloudshare/): Moshe Karako, CTO of NTT Innovation Lab Israel,, shares their success story using CloudShare for evaluating technologies. - [Tap These Tips to Keep Every Trainee Engaged](https://www.cloudshare.com/blog/tips-to-keep-every-trainee-engaged/): Read our expert's blog post about %%title%%. - [Understanding Software Training Pricing: What You Need to Know](https://www.cloudshare.com/blog/software-training-pricing/): Whether you're offering premium training to customers, or working on employee onboarding, you need to know how to calculate your software training costs. - [The Five Key Elements of an Effective Training Environment](https://www.cloudshare.com/blog/effective-training-environment/): The effectiveness of any training program ultimately comes down to two things. First is the guiding strategy under which the... - [ChatGPT Prompt Engineering for Training Managers](https://www.cloudshare.com/blog/prompt-engineering-for-training-managers/): If you want to truly harness the potential of ChatGPT for your training program, there’s one critical skill you’ll need... - [How to Use ChatGPT for Training Content Creation](https://www.cloudshare.com/blog/chatgpt-for-training-content-creation/): We recently discussed how training professionals can use ChatGPT. Today, we’re going to revisit that topic. Specifically, we’ll examine what... - [How to Reduce Your Training's Dropout Rates](https://www.cloudshare.com/blog/training-dropout-rates/): One of the most effective ways to reduce churn is with onboarding. Customers that understand how to use your software... - [5 Strategies to Boost Customer Renewal Rate and Drive Revenue](https://www.cloudshare.com/blog/customer-renewal-rate-strategies/): You’ve likely heard a dozen times by now that it costs roughly five times more to acquire new customers than... - [The Power of Customer Training Analytics: Unveiling Valuable Insights](https://www.cloudshare.com/blog/customer-training-analytics/): Software-as-a-service is, for all intents and purposes, a buyer’s market. Unless you’re fortunate enough to operate in an incredibly focused... - [The Power of ChatGPT for Customer Success: A Revolutionary Approach](https://www.cloudshare.com/blog/chatgpt-for-customer-success/): Let’s get one thing out of the way first. Don’t buy into the hype about ChatGPT. It’s not replacing human... - [5 Benefits of Blended Learning for Corporate Training](https://www.cloudshare.com/blog/blended-learning-for-corporate-training/): Remember when some people thought in-person instruction would be completely replaced by virtual training? Granted, the idea wasn’t completely crazy.... - [How Procentia Successfully Transformed Customer Training with CloudShare](https://www.cloudshare.com/blog/procentia-cloudshare-customer-training-case-study/): Hands-on experiences are vital for effective software training, enabling learners to engage in immersive, unforgettable experiences. - [Unlock the Power of Multi-Region VILT with CloudShare](https://www.cloudshare.com/blog/multi-region-vilt/): Though virtual training has given way to blended learning in recent years, its benefits are still clear to anyone who’s... - [Semperis Achieves Faster, More Effective and Scalable POCs with CloudShare](https://www.cloudshare.com/resources/case-studies/semperis-achieves-faster-more-effective-and-scalable-pocs-with-cloudshare/): - [Procentia Delivers Exceptional Customer Experiences with CloudShare](https://www.cloudshare.com/resources/videos/procentia-delivers-exceptional-customer-experiences-with-cloudshare/): Rebecca Forster, Training Manager, and Stewart Colgrave, Technical Software Training Expert at Procentia, share their success story using CloudShare - [Navigating Tight Budgets: Insights from Our 2023 Virtual Software Training Industry Survey](https://www.cloudshare.com/blog/navigating-tight-budgets-insights-from-our-2023-virtual-software-training-industry-survey/): Insights from our 2023 virtual software training industry survey. A snapshot of our key findings and a few stats that are likely to surprise you. - [The State of Virtual Software Training in 2023 - CloudShare's Industry Report](https://www.cloudshare.com/resources/whitepapers/the-state-of-virtual-software-training-in-2023/): Read our industry survey about %%title%%. Organizations are taking a defensive approach to training, focusing on customer and employee retention, and leveraging self-paced training to help compensate for understaffing. - [10 Sales Enablement Influencers to Follow in 2023](https://www.cloudshare.com/blog/top-sales-enablement-influencers/): Maintaining an effective sales enablement program is a collaborative undertaking. It requires not just software, strategy, and training but also... - [CloudShare & Qlik - How to Build an Effective and Profitable Self-Paced Training Program](https://www.cloudshare.com/resources/webinars/register-how-to-build-an-effective-and-profitable-self-paced-training-program/): Watch our webinar with Qlik on %%title%%. - [The State of Virtual Software Training in 2023](https://www.cloudshare.com/resources/whitepapers/the-state-of-virtual-software-training-in-2023-report/): Our 2023 survey about the state of virtual software training shows that organizations are taking a defensive approach to training, focusing on customer and employee retention, and leveraging self-paced training to help compensate for understaffing. In the current context of layoffs and budget cuts, one of the most crucial issues facing training departments is to show their value by effectively aligning training KPIs with business goals. - [5 Online Training Influencers to Follow in 2023](https://www.cloudshare.com/blog/online-training-influencers/): Your business needs an effective training program — not just for employees, but also to onboard new customers. That goes... - [Building Your Perfect Sales Tech Stack in 2023](https://www.cloudshare.com/blog/building-your-perfect-sales-tech-stack/): Whether for customer success or sales enablement, your tech stack is crucial. Without the right tools and technology, your sales... - [See How Your Online Training Program Measures Up to Industry Benchmarks](https://www.cloudshare.com/blog/online-training-program-and-industry-benchmarks/): The 2023 Online Training Industry Benchmarks Leave Something to be Desired. Find out what yours are and how to exceed them, in our blog. - [The Six Disciplines for Using Artificial Intelligence in Customer Education - with Josh Cavalier](https://www.cloudshare.com/resources/webinars/the-six-disciplines-for-using-artificial-intelligence-in-customer-education/): Watch our inspiring webinar "%%title%%" with Josh Cavalier, a top-notch expert in the field of computer-based training, who discussed AI's secret power to unlock the mysteries of customer education. - [A Step-By-Step Guide to
Planning Your 2023 Training Budget](https://www.cloudshare.com/resources/ebooks/guide_to_planning_your_software_training_budget/): Learn more about how to plan your software training budget with CloudShare Step-By-Step Guide to Planning Your Training Budget. - [10 VILT Tips: How VILT Software Can Help Your Business Stay Competitive in a Changing World](https://www.cloudshare.com/blog/vilt-tips/): How VILT software can help your business stay competitive in a changing world. Check out the top 10 tips for VILT. - [How VILT Can Save a Technical Sales Pitch Under Pressure](https://www.cloudshare.com/blog/how-vilt-can-save-a-technical-sales-pitch/): VILT allows you to wrap both a technical sales pitch and a product demo into a single, highly effective package. - [Best Corporate Training Models for Learning & Development](https://www.cloudshare.com/blog/best-corporate-training-models-for-learning-development/): No matter your industry or vertical, stagnation is not an option. You need to plan for the future — you... - [Using ChatGPT for Training: Practical Hands-On Tips for Training Professionals](https://www.cloudshare.com/blog/using-chatgpt-for-training/): Artificial intelligence has been front of mind for virtually everyone of late, and with good reason. OpenAI’s ChatGPT took the... - [What to Accomplish in Your First 90 Days As a Director of Sales Engineering](https://www.cloudshare.com/blog/what-to-accomplish-in-your-first-90-days-as-a-director-of-sales-engineering/): Are you a new Head of Sales Engineering? Read this blog to understand what to accomplish in your first 90 days on the job. - [Measuring Success Across the Customer Lifecycle: Key Metrics](https://www.cloudshare.com/blog/measuring-success-across-the-customer-lifecycle/): Most modern customer education programs are centered around onboarding. Find out why this is a mistake and what to measure instead. - [CloudShare, Docebo & AlgoSec - Level Up Your business With a Hybrid Learning Model](https://www.cloudshare.com/resources/webinars/cloudshare-docebo-algosec-level-up-your-business-with-a-hybrid-learning-model/): - [Top Sales Enablement Podcasts of 2023: Our Full List](https://www.cloudshare.com/blog/top-sales-enablement-podcasts/): We've collected some of the top sales leadership podcasts — valuable resources to help you grow and improve your sales skills. - [What to Accomplish in Your First 90 Days as a Head of Training](https://www.cloudshare.com/blog/what-to-accomplish-in-your-first-90-days-as-a-head-of-training/): Landed your first role as a Head of Training? Find out what you must accomplish in your first 90 days, in order to be successful. - [How to Become a Head of Training and Development](https://www.cloudshare.com/blog/how-to-become-a-head-of-training-and-development/): Learn our article and find out how to make the career transition from a training professional to a Head of Training and Development. - [How to Become a Director of Sales Engineering](https://www.cloudshare.com/blog/how-to-become-a-director-of-sales-engineering/): Learn how to make the career leap from sales engineer to director of sales engineering. Find out how to secure your first role in our guide. - [Testimonials: Start Seeing ROI From Your Training Program](https://www.cloudshare.com/resources/brochures/testimonials-start-seeing-roi-from-your-training-program/): Discover how thousands of leading software companies are spinning up training labs in seconds, scaling training, controlling costs, growing into new channels of business, and increasing their bottom line, with CloudShare - [How to Create an Azure Sandbox Environment](https://www.cloudshare.com/blog/how-to-create-an-azure-sandbox-environment/): Read a detailed how-to article, to learn how to create an Azure sandbox environment. Bonus: Receive best practices from trusted experts. - [SaaS Customer Onboarding: 7 Best Practices to Ensure Success](https://www.cloudshare.com/blog/saas-customer-onboarding-best-practices/): Uncover the 7 best practices to ensure a successful SaaS onboarding. Find out what successful SaaS onboarding looks like in this blog. - [From Cybersecurity Training to Cyber Resilience: 8 Major Benefits of Cyber Range Platforms](https://www.cloudshare.com/blog/from-cybersecurity-training-to-cyber-resilience-8-major-benefits-of-cyber-range-platforms/): Although cyber ranges were developed originally for the public sector, they have expanded far beyond their original roots. Learn more here. - [What is a Product Demo? A Helpful Guide for Sales Teams](https://www.cloudshare.com/blog/what-is-a-product-demo-a-helpful-guide-for-sales-teams/): What's a product demo? And what's the difference between a product demo and a sales demo? Find out when you read CloudShare's blog. - [The Importance of Customer Onboarding in Reducing SaaS Churn](https://www.cloudshare.com/blog/customer-onboarding-in-reducing-saas-churn/): Find out why customer onboarding plays a crucial role in your SaaS churn rate, and effective strategies for reducing SaaS churn. - [9 Must-Know Metrics to Measure Sales Engineer Performance](https://www.cloudshare.com/resources/ebooks/9-metrics-to-help-you-build-a-more-effective-sales-engineering-team/): - [Measuring Success: Create Effective Customer Education Across the Entire Lifecycle - with Brian Childs](https://www.cloudshare.com/resources/webinars/measuring-success-create-effective-customer-education-across-the-entire-lifecycle-with-brian-childs/): - [Sneak Peek into VILT in 2023: How to Achieve Data-Driven Success](https://www.cloudshare.com/blog/sneak-peek-into-vilt-how-to-achieve-data-driven-success/): In our "Sneak Peek into VILT in 2023" we show you where the industry is headed, based on CloudShare's proprietary research. - [Sneak Peek into VILT in 2023 - How to Achieve Data-Driven Success](https://www.cloudshare.com/resources/webinars/sneak-peek-into-vilt-in-2023-how-to-achieve-data-driven-success/): In 2023, there’s considerably more pressure to prove your training program’s ROI, and tangible metrics of success. You can keep your training program “as is” (and achieve the exact same results), or explore a new framework to achieve data-driven success with VILT. - [ChatGPT for SaaS Sales: 5 Ways Your Team Can Use ChatGPT to Convert](https://www.cloudshare.com/blog/chatgpt-for-saas-sales-5-ways-your-team-can-use-chatgpt-to-convert/): What are the 5 best uses for ChatGPT in SaaS sales? Find out how to turn ChatGPT into an effective SaaS sales tool in our blog post. - [7 Ways to Make Your SaaS Training Subscriptions Irresistible](https://www.cloudshare.com/blog/make-your-saas-training-subscriptions-irresistible/): This blog shows you the 7 ways that you can improve your SaaS training subscription renewal rates in the long run. - [10 Best Practices to Increase Your SaaS Training Renewal Rates](https://www.cloudshare.com/blog/best-practices-to-increase-your-saas-training-renewal-rates/): We've listed 10 renewal best practices that you can use to entice customers to continue their SaaS training subscriptions year-over-year. - [The Road to Upsell and Cross-sell Your Training Bundle As Part of the Customer Retention Journey](https://www.cloudshare.com/blog/the-road-to-upsell-and-cross-sell-your-training-bundle-as-part-of-the-customer-retention-journey/): Looking to increase the subscription renewal rates for your training programs? Explore the value of training as a retention strategy. - [Cyber Security Sales Training: The Future of the Industry](https://www.cloudshare.com/blog/cyber-security-sales-training-the-future-of-the-industry/): Every industry implements sales training. The more complex the industry, the more difficult it is to network—and the more critical sales training becomes. - [Beat the Benchmarks - CloudShare 2023 Users Research Report](https://www.cloudshare.com/resources/whitepapers/beat-the-benchmarks-cloudshare-2023-users-research-report/): After analyzing the data from hundreds of thousands of CloudShare’s global users (and comparing them to industry benchmarks), we’ve developed our 2023 State of Virtual Sales and Training Experiences report. - [Sales Enablement Training Software: What Is It, and How Does It Work?](https://www.cloudshare.com/blog/sales-enablement-training-software-what-is-it-and-how-does-it-work/): Innovative advances in technology platforms for sales enablement training mean that engaging prospects is faster and exceedingly more effective. - [What's the Difference Between Sales Readiness vs. Enablement?](https://www.cloudshare.com/blog/whats-the-difference-between-sales-readiness-vs-enablement/): Learn about the the basics of sales readiness and sales enablement and how to avoid inefficient issues during workflows. - [CloudShare & Semperis - Scale Your POCs & Grow Sales with CloudShare](https://www.cloudshare.com/resources/webinars/cloudshare-semperis-scale-your-pocs-grow-sales-with-cloudshare/): - [What is SaaS Customer Onboarding and How You Can Improve It](https://www.cloudshare.com/blog/what-is-saas-customer-onboarding-and-how-you-can-improve-it/): Whether in a demo to pitch, close, or follow a sale, here’s a plan to improve SaaS customer onboarding and optimize customer engagement. - [3 Actionable Strategies for Increased Training Subscription Renewal Rates](https://www.cloudshare.com/blog/increased-training-subscription-renewal-rates/): Shachar Avrahami, shared his insights on three renewal strategies that can help companies increase revenue through training subscriptions. - [CloudShare & EverAfter - 3 Proven Renewal Tactics for Training Subscription](https://www.cloudshare.com/resources/webinars/cloudshare-venafi-3-proven-renewal-tactics-for-training-subscription/): Proven Renewal Tactics for Training Subscription - [5 Key Metrics to Align Training and GTM Teams to Boost Subscription Renewals](https://www.cloudshare.com/blog/key-metrics-to-align-training-and-gtm/): We've listed five critical metrics for training that you should measure to create opportunities for cross-selling and recurring revenue. - [Bridge the Gap: How to Align Customer Training with Company Go-To-Market Goals](https://www.cloudshare.com/blog/align-customer-training-with-company-go-to-market-goals/): Here are three ways you can align with the GTM of the company, and ensure that you’re part of the action.  - [7 Sales Demo Best Practices to Close Prospects](https://www.cloudshare.com/blog/7-sales-demo-best-practices-to-close-prospects/): Sales demo best practice includes both an effective content strategy and the right technology approach to presenting it. Here’s how to get them both right. - [CloudShare's Product Experience Platform - Transform Your Training](https://www.cloudshare.com/resources/videos/cloudshares-product-experience-platform-transform-your-training/): CloudShare makes it simple and fast to create fully interactive hands-on experiences in the cloud.Live in-class analytics that helps you track your user engagement, optimize your user on the go, manage your resources and take immediate actions on POCs. - [Get The Highest ROI From Your Training With CloudShare](https://www.cloudshare.com/resources/brochures/get-the-highest-roi-from-your-training-with-cloudshare/): Get the highest ROI from your training with CloudShare's cost-effective virtual training labs - [What To Think About When You’re Choosing A Virtual Training Experience Solution](https://www.cloudshare.com/blog/choosing-a-virtual-training-experience-solution/): These are just a few of the things you’ll need to think about when you’re looking for the best virtual training platform for your business. - [Best Practices for Customer Training Software in 2023](https://www.cloudshare.com/blog/best-practices-for-customer-training-software-in-2023/): Learn about our best practices for customer training software in 2021 and why it is important to invest in. - [How Can You Create an Effective Employee Virtual Training Program?](https://www.cloudshare.com/blog/how-can-you-create-an-effective-employee-virtual-training-program/): Creating an employee training program requires alignment between the employee's needs and the company's overarching objectives. - [Sales Metrics vs. Customer Retention Metrics — Which Should Training Departments Focus On?](https://www.cloudshare.com/blog/sales-metrics-vs-customer-retention-metrics/): Organizations are increasingly shifting their focus from sales performance measurement to measuring customer retention, NPS score, and expansion. - [The Cost of Sales Engineer Training for Employees](https://www.cloudshare.com/blog/the-cost-of-sales-engineer-training-for-employees/): Sales engineer training is supremely important in any business as potential customers are shown demos and proofs-of-concept are deployed. - [Customer Training Pricing and Packaging Best Practices](https://www.cloudshare.com/blog/customer-training-pricing-and-packaging-best-practices/): Learn how customer training programs are priced and how you can determine the right virtual training pricing package for your organization. - [Increase Customer Education Revenue with 5 Subscription Renewal Strategies](https://www.cloudshare.com/blog/increase-customer-education-revenue-with-5-subscription-renewal-strategies/): Customer training is a massive factor in turning customers into product advocates and retaining them long-term. However, many organizations fail... - [5 Key Takeaways from CEdMA Conference 2022](https://www.cloudshare.com/blog/5-key-takeaways-from-cedma-conference-2022/): This year’s CEdMA conference EU gave us an opportunity to network with old and new friends, meet customers and partners face-to-face, and learn a lot. - [How to Improve Cyber Security Hands-on Training Experiences for Employees?](https://www.cloudshare.com/blog/how-to-improve-cyber-security-hands-on-training-experiences-for-employees/): In this blog, we look at how to improve virtual cyber security training outcomes. Learn why cyber security hands-on training is so effective. - [What to Expect in 2023: A Look into the Future of the Training Industry](https://www.cloudshare.com/blog/future-of-training-industry/): The past two years have seen a massive shift in how customer or certification training has been offered. The most... - [8 Training Budget Planning Insights from Training Leaders in CloudShare's Community](https://www.cloudshare.com/blog/training-budget-planning-insights/): Find out how some of our top clients are planning their budgets for 2023. We've gathered the top training budget planning insights. - [Trim Training Expenses in 2023 With Virtual Training Solutions](https://www.cloudshare.com/blog/trim-training-expenses-with-virtual-training-solutions/): Learn more about Training Expenses in 2023 with Virtual Training Solutions. CloudShare will help you to minimize your Training Cost - [Looking to Improve Partner Enablement? Cloud Development Environments are a Low Maintenance Approach that’s Paying Dividends](https://www.cloudshare.com/blog/cloud-development-environments-are-a-low-maintenance-approach/): We recently sat down with Paul Cleary, Sr Ecosystem Architect at Venafi to discuss challenges in working with technology channel... - [Learning Management System Vs. Training Management System: What's Right For Your Organization?](https://www.cloudshare.com/blog/learning-management-system-vs-training-management-system-whats-right-for-your-organization/): What's Right For Your Organization? the diffrences between organization learning management system and training management system - [5 Tips for Accelerating Channel Partner Training Success](https://www.cloudshare.com/blog/5-tips-for-accelerating-channel-partner-training-success/): Accelerating Channel partner training success here are the 5 top tips for getting it right, and facilitating success for channel partners. - [Best Practices for Instructor-Led Training in an Enterprise Environment](https://www.cloudshare.com/blog/best-practices-for-instructor-led-training-in-an-enterprise-environment/): Virtual instructor-led training, or VILT, is a popular and effective tool for scaling business operations and improving the organizational bottom line. - [CloudShare & Venafi - How to Use Virtual Env. to Boost Your Tech Partner Success?](https://www.cloudshare.com/resources/case-studies/cloudshare-venafi-how-to-use-virtual-env-to-boost-your-tech-partner-success/): - [The Art of the POC: How to Convert More Leads into Customers](https://www.cloudshare.com/blog/the-art-of-the-poc-how-to-convert-more-leads-into-customers/): PoCs empower sales professionals and solidify the idea of a solution. Watch this exclusive meetup to learn how to convert more prospects into leads. - [5 Metrics to Measure Your Software Training With Next-Gen Analytics](https://www.cloudshare.com/blog/metrics-to-measure-software-training/): Here are 5 metrics you can use to optimize your training performance & costs - and maybe secure that coveted budget increase for next quarter.  - [Support, Marketing and Sales: How Hands-on Virtual Training Experiences are Making Impact Across the Business](https://www.cloudshare.com/blog/how-hands-on-virtual-training-experiences-are-making-impact-across-the-business/): When we talk about how a remote software training platform can enable growth, Digital Experience Management platform, ControlUp, is one... - [Tech Sales Training: 6 Do’s and 3 Don’ts](https://www.cloudshare.com/blog/tech-sales-training-the-major-dos-and-donts/): Learn the do's and don'ts of technical sales training such and the skills to teach your sales engineers in order to convert your prospects faster. - [Cyber Range Training And Simulation With Cloud-Based Technologies](https://www.cloudshare.com/blog/cyber-range-training-and-simulation-with-cloud-based-technologies/): Cyber ranges are one way companies are leveling the playing field against cybercrime. Cyber range training is essential for CISOs and SOC managers. - [How to Generate Leads At Your Next Conference With Product Experience Platforms?](https://www.cloudshare.com/blog/how-to-generate-leads-at-your-next-conference-with-product-experience-platforms/): This article will discuss the benefits of using a product experience platform at conferences and how you can leverage CloudShare for this purpose. - [CloudShare Instructors, Tips & Tricks](https://www.cloudshare.com/resources/brochures/cloudshare-instructors-tips-tricks/): - [How to Deliver Virtual Channel Partner Training](https://www.cloudshare.com/blog/how-to-deliver-virtual-channel-partner-training/): Embracing a channel partner sales strategy can help you gain credibility, enter new markets, and ultimately bring in more customers. - [5 Tips for Improving SaaS Retention Rates with Customer Training](https://www.cloudshare.com/blog/5-tips-improving-saas-customer-retention-rates/): Here are some tips to improve your SaaS customer retention and save your piece of the $1.6 trillion pie. Retention starts with proper SaaS training. - [CloudShare & ControlUp - Better training results in higher performance](https://www.cloudshare.com/resources/case-studies/cloudshare-with-controlup-better-training-results-in-higher-performance/): CloudShare & ControlUp Webinar - Learn How To Use Software Training to Improve Retention, Relieve Helpdesk Bottlenecks, and Support Conferences - [10 Steps to Convert Traditional Classroom Content into Effective Virtual Instructor-Led Training](https://www.cloudshare.com/blog/10-steps-to-convert-traditional-classroom-content-into-effective-virtual-instructor-led-training/): What’s the Biggest Mistake in Converting a Classroom Course into a Virtual Training Environment? Before planning your first virtual instructor-led... - [A Quick Thank You Note To All Of Our Customers](https://www.cloudshare.com/blog/a-quick-thank-you-note-to-all-of-our-customers/): CloudShare has been voted as market leader by its customers. We just wanted to say a huge, heartfelt thank you for being part of the cloudshare journey so far. - [3 Solutions to Common Pre-Sales Roadblocks](https://www.cloudshare.com/blog/3-solutions-common-pre-sales-roadblocks/): Pre-sales is all about what happens before a lead has been acquired and up until the point that a customer signs up with your business. - [Latest CloudShare Update Improves Entire AWS Experience](https://www.cloudshare.com/blog/latest-cloudshare-update-improves-entire-aws-experience/): Read about the%%title%% here with CloudShare. - [CloudShare G2 Categories Leadership - Thanking All Our Customers!](https://www.cloudshare.com/resources/videos/cloudshare-g2-categories-leadership-thanking-all-our-customers/): Our customers have seen such awesome results from our products that they’ve voted us market leaders in three categories on G2 - [4 Sales Demo Tips That All Enterprises Should Be Using in 2022](https://www.cloudshare.com/blog/4-sales-demo-tips-that-all-enterprises-should-be-using/): Check out these 4 simple tips to make your sales demos stand out and shorten your sales funnel with virtual labs for demos and virtual POCs. - [The Ultimate Training Budget Kit For 2023](https://www.cloudshare.com/resources/ebooks/budget-kit-2023/): Learn more about Cloudshare Training Budget Kit for 2023 - [Working On Your Software Training Budget During an Economic Downturn? Read This First.](https://www.cloudshare.com/blog/working-on-your-software-training-budget-during-an-economic-downturn/): Every department is vying for budget so that they don’t need to reduce headcount, abandon ongoing projects, or cut items from their roadmap.  - [Mark your Calendars! 8 Corporate Training Conferences Coming up this Season](https://www.cloudshare.com/blog/best-corporate-training-conferences/): Training is an essential component to any organization's success. Find out which training conferences are happening this season, and what they'll offer. - [Introducing Our New Sales Enablement Integration - Webhooks!](https://www.cloudshare.com/blog/sales-enablement-integration/): Learn more about Sales Enablement Integration - Webhooks and how to use Webhooks API and when with CloudShare. - [The Best Formula for a Successful POC Starts with The Cloud](https://www.cloudshare.com/blog/best-formula-successful-poc-starts-cloud/): Deliver successful sales POCs, empower the enterprise & provide value to every customer, while giving vendors feedback & information about their product. - [CloudShare for Sales Enablement](https://www.cloudshare.com/resources/brochures/cloudshare-for-sales-enablement/): Deliver unforgettable remote demos and POCs with CloudShare's most engaging hands-on solution. - [How Cloud-Based Product Demos and POCs Increase Sales for Software Vendors](https://www.cloudshare.com/blog/how-cloud-based-product-demos-and-pocs-increase-sales-for-software-vendors/): Gerry Brown, Research Director, gives insight into why cloud-based demo and POC solutions are so important to the software sales cycle. - [Thanks to our incredible customers… CloudShare scored a G2 hat-trick!](https://www.cloudshare.com/blog/cloudshare-scored-a-g2-hat-trick/): It’s always great to get industry recognition, but there’s something extra special about the validation that comes directly from our... - [Overcoming the IT Skills Gap: Technical Training Certification](https://www.cloudshare.com/blog/overcoming-the-it-skills-gap-technical-training-certification/): To build your certified virtual IT training course, you’re going to need a reliable and dynamic virtual platform. - [CloudShare & Aderant - 4 Fresh Tactics to Keep Your Students Engaged During Virtual Training](https://www.cloudshare.com/resources/case-studies/cloudshare-with-aderant-4-fresh-tactics-to-keep-your-students-engaged-during-virtual-training/): CloudShare & Aderant | Watch On Demand. Students Are Bored Out Of Their Minds?? Check Out 4 Brilliantly Fresh Ways to Engage Learners in Virtual Training This Summer - [Sales Enablement Influencers Outlook: Challenges, Skills and Tech](https://www.cloudshare.com/resources/whitepapers/sales-enablement-influencers-outlook-challenges-skills-and-tech/): Leaders Take a Deep Dive into Top Challenges, Skills, and Tech. Discover how to assess your internal processes to build a forward-thinking sales enablement program for your organization. This Influencers Outlook features top Sales Enablement leaders sharing powerful insights. - [13 Software & Technical Training Leaders You Should Follow on Social in 2022](https://www.cloudshare.com/blog/13-software-technical-training-leaders-you-should-follow-on-social-in-2022/): You've heard that the best leaders are lifelong learners. That the most successful businesses are those with effective employee training programs. - [The Essential Elements of Building a Product-led Growth Strategy](https://www.cloudshare.com/blog/building-a-product-led-growth-strategy/): Learn the essential elements of building a Product-led Growth Strategy with CloudShare tips and best practice. - [CloudShare & Google Cloud - How to Fight Market Fluctuations and Close Skills Gaps With Customer Education](https://www.cloudshare.com/resources/webinars/co-hosted-with-training-industry-and-google-cloud-how-to-fight-market-fluctuations-and-close-skills-gaps-with-customer-education/): - [Leverage CloudShare’s Integration Hub to Reduce Churn and Improve Existing Opportunities](https://www.cloudshare.com/resources/webinars/leverage-cloudshares-integration-hub-to-reduce-churn-and-improve-existing-opportunities/): - [Influencers Roundtable by CloudShare - Sales Enablement in a New World: Challenges, Skills, and Tech](https://www.cloudshare.com/resources/webinars/sales-enablement-roundtable-se-in-a-new-world-challenges-skills-and-tech/): - [How to Leverage Real-Time Insights to Improve Virtual Training & Sales Results Immediately](https://www.cloudshare.com/resources/webinars/how-to-leverage-real-time-insights-to-improve-virtual-training-sales-results-immediately/): - [In It For The Long-Haul: User Experiences That Drive Retention - with Donna Weber](https://www.cloudshare.com/resources/webinars/co-hosted-with-training-industry-in-it-for-the-long-haul-user-experiences-that-drive-retention-with-donna-weber/): - [Improve Conversions, Streamline Operations, and Reduce Customer Churn with Our New Hubspot Integration](https://www.cloudshare.com/blog/improve-conversions-streamline-operations-and-reduce-customer-churn-with-our-new-hubspot-integration/): What if you could draw a line between the performance of your POCs and demos, and how engaged your prospects... - [Cost Cutting Clouds: How Cloud-Based Training Reduces Your Expenses](https://www.cloudshare.com/blog/cost-cutting-clouds-reduce-expenses-with-cloud-based-training/): Cloud based virtual training helps cut corporate training costs, eliminate travel/lodging expenses and eradicate wasted classroom space. Read more here. - [Students More Interested in the Sunshine than Your Software Training? Learn How Aderant Makes Virtual Training More Engaging](https://www.cloudshare.com/blog/students-more-interested-in-the-sunshine-than-your-software-training-learn-how-aderant-makes-virtual-training-more-engaging/): Learn How Aderant Makes Virtual Training More Engaging and Engaging Learners in Online Learning Environments - [Worried About Growing Software Training Costs? Lean on these 5 Cost Control Practices in an Economic Downturn](https://www.cloudshare.com/blog/worried-about-growing-software-training-costs-lean-on-these-5-cost-control-practices-in-an-economic-downturn/): Training supports so many essential business outcomes, such as improving product adoption and adding upsell opportunities. - [Boost Your Channel Partner Sales with CloudShare for Channels](https://www.cloudshare.com/resources/videos/boost-your-channel-partner-sales-with-cloudshare-for-channels/): - [CloudShare Virtual Labs for Sales Demos and Proofs of Concept](https://www.cloudshare.com/resources/videos/cloudshare-virtual-labs-for-sales-demos-and-proofs-of-concept/): - [CloudShare Virtual Labs for Training](https://www.cloudshare.com/resources/videos/cloudshare-virtual-labs-for-training/): - [Collaborate Better with Next-Gen In-App Video Conferencing](https://www.cloudshare.com/resources/videos/collaborate-better-with-next-gen-in-app-video-conferencing/): - [Download our 2022 Sales Enablement Influencers Outlook](https://www.cloudshare.com/blog/sales-enablement-influencers-outlook/): Download our 2022 Sales Enablement Influencers Outlook and learn more about how to measure sales enablement - [CloudShare for Training](https://www.cloudshare.com/resources/brochures/cloudshare-for-training/): Keep your audience on their toes with CloudShare's game-changing training experiences - [VILT in 2022: How to Deliver a Virtual Classroom](https://www.cloudshare.com/resources/webinars/vilt-in-2022-how-to-deliver-a-virtual-classroom/): - [CloudShare for Channels](https://www.cloudshare.com/resources/brochures/cloudshare-for-channels/): Let prospects take your software for a test drive! - [CloudShare, Sales Hacker & Walnut - Closing the Gap Between B2B and B2C Sales Experiences](https://www.cloudshare.com/resources/webinars/sales-hacker-walnut-closing-the-gap-between-b2b-and-b2c-sales-experiences/): - [CloudShare & Training Industry - Experiential Learning Technologies](https://www.cloudshare.com/resources/webinars/co-hosted-with-training-industry-experiential-learning-technologies/): - [CloudShare & BCS - Why Software Training Should Be More Focused On Experiences, with Kevin Streater](https://www.cloudshare.com/resources/webinars/a-bcs-webinar-with-kevin-streater-why-software-training-should-be-more-focused-on-experiences/): Watch our webinar with BCS titled %%title%%. - [All-Times Best-Seller: 51 Best Practices to Achieve New Levels of Performance](https://www.cloudshare.com/resources/ebooks/all-time-best-seller-how-to-optimize-your-customer-software-training-51-best-practice-to-achive-new-levels-of-performance/): - [CloudShare for LMS: Streamline Your Training with Hands-On Practice](https://www.cloudshare.com/resources/brochures/cloudshare-for-lms-streamline-your-training-with-hands-on-practice/): Download our brochure "%%title%%". Streamline your training with hands-on practice - [How Kaspersky Shifted In-Person Cybersecurity Training to On-Demand Virtual Workshops with CloudShare](https://www.cloudshare.com/resources/case-studies/how-kaspersky-shifted-in-person-cybersecurity-training-to-on-demand-virtual-workshops-with-cloudshare/): - [Sneak Peek into VILT in 2022](https://www.cloudshare.com/resources/webinars/sneak-peek-into-vilt-in-2022/): - [Why You Need Cloud-Based Cyber Range Simulation for Cybersecurity Training](https://www.cloudshare.com/blog/cloud-based-cyber-range-simulation-for-cybersecurity-training/): Learn how cloud-based cyber ranges work and see all the meaningful benefits that these solutions offer to organizations. - [What We Learned (and Experienced) at the 2022 CEdMA Europe Conference](https://www.cloudshare.com/blog/what-we-learned-and-experienced-at-the-2022-cedma-europe-conference/): It was definitely an insightful experience at the 2022 CEdMA Europe Conference this year, which we were fortunate enough to attend in London. - [Optimize Your Data and Unlock Better Insights With Cloudshare's New Analytics Dashboards](https://www.cloudshare.com/blog/optimize-your-data-and-unlock-better-insights-with-cloudshares-new-analytics-dashboards/): At CloudShare, we’ve long prided ourselves on offering the most advanced SaaS analytics solutions on the market. Our intuitive platform... - [AWS Sandbox: How to Set One Up Securely and Responsibly](https://www.cloudshare.com/blog/aws-sandbox-how-to-set-one-up-securely-and-responsibly/): Learn the basics of setting up an AWS sandbox as well as best practices for configuration, security, flexibility, access, and creation. - [Why SaaS Companies Should Leverage a Product-Led Growth Strategy](https://www.cloudshare.com/blog/why-saas-companies-should-leverage-a-product-led-growth-strategy/): What exactly is unique about that, though? As a software vendor, isn't your product the focal point of marketing and growth strategies anyway? - [Cyber Security Training In 2022: An Up-To-Date Guide](https://www.cloudshare.com/blog/cyber-security-training-in-2022/): Since the pandemic, cyber threats have increased by over 600%. Here are five of the most effective cyber security training practices. - [What Is the Difference Between Hybrid and Blended Learning?](https://www.cloudshare.com/blog/what-is-the-difference-between-hybrid-and-blended-learning/): What is blended learning? What is hybrid learning? Learn everything about the differences in virtual learning and training as well as how they fit together. - [Why Product Led Growth is Here to Stay ](https://www.cloudshare.com/blog/why-product-led-growth-is-here-to-stay/): Product led growth is an approach to sales enablement and lead generation that puts the product at the center of all go-to-market efforts - [5 Ways a Simulated Development Environment Helps With Software Developer Training](https://www.cloudshare.com/blog/simulated-development-environment-helps-software-developer-training/): A simulated training environment allows developers to execute code and get real-time feedback without the consequences of doing so in a live environment. - [5 Ways Having The Right IT Infrastructure Can Support Your Sales Enablement](https://www.cloudshare.com/blog/having-the-right-it-infrastructure-can-support-your-sales-enablement/): Here are five examples of why the right IT infrastructure can both support and augment your sales enablement efforts. - [10 Useful Analytics Tools to Transform Data into Usable Business Insights](https://www.cloudshare.com/blog/analytics-tools-to-transform-data-into-usable-business-insights/): Here are some data analytics applications that can help you in that regard, generating all manner of useful business insights.  - [Cybersecurity Training in 2022](https://www.cloudshare.com/resources/ebooks/cybersecurity-training-in-2022/): Read our eBook %%title%%. Find out the 5 Ways to Improve Your 2022 Cyber Security Training Results - [How To Effectively Train Staff Virtually To Use and Understand Your Medical Device Security Software](https://www.cloudshare.com/blog/effectively-train-staff-virtually-to-use-medical-device-security-software/): Medical device training is difficult for even the most tech-savvy medical staff. Here's how to do it right. - [5 Ways to Increase Manufacturing Productivity Through Software](https://www.cloudshare.com/blog/5-ways-to-increase-manufacturing-productivity-through-software/): To improve productivity in manufacturing, software plays a pivotal role. Here are a few ways you can apply it within your own organization.  - [4 Checklists to Assess Your Software Training Platform ROI](https://www.cloudshare.com/resources/ebooks/4-checklists-to-assess-your-software-training-platform-roi/): - [4 Checklists to Assess Your Software Training Platform ROI](https://www.cloudshare.com/blog/4-checklists-to-assess-your-software-training-platform-roi-2/): These 4 checklists will help you make sure that you are making the most out of your investment in training your users. - [Top 10 Analytics Software Tools for Perfect Data Management](https://www.cloudshare.com/blog/top-10-analytics-software-tools-for-perfect-data-management/): Here are some of the best analytics software for data management solutions to help your company enhance its analytics capabilities - [Virtual Cyber Security Training is Better Than Onsite Training - Here's Why](https://www.cloudshare.com/blog/virtual-cyber-security-training-is-better-than-onsite-training/): Through virtual cyber security training, businesses could provide deeper, more engaging, and more personalized experiences. - [How B2B Software Companies Leveraged Virtual Experiences for Sales & Customer Training in 2021](https://www.cloudshare.com/blog/proprietary-data-report-2022/): This report uncovers the important changes we are seeing for sales and customer training teams today based on proprietary data. - [Virtual Training Platforms Are Now Just as Important as CRM and ERP: Here’s Why](https://www.cloudshare.com/blog/virtual-training-platforms-are-now-just-as-important-as-crm-and-erp/): 9 out of 10 companies are now using virtual training. Are you investing in great customer experiences as a competitive advantage? - [CloudShare's Annual User Trends Report](https://www.cloudshare.com/resources/whitepapers/cloudshare-research-report-2022/): - [The Benefits of Using a Test Environment as a Service for IT Testing ](https://www.cloudshare.com/blog/the-benefits-of-using-a-test-environment-as-a-service-for-it-testing/): Using a test environment as a service is a great way to assess a product and make necessary adjustments before it goes to market. Here's why. - [How Do Virtual Customer Experiences Support Personalization?](https://www.cloudshare.com/blog/how-do-virtual-customer-experiences-support-personalization/): Build a virtual personalized customer experience for your buyers and end-users. Learn how CloudShare supports personalized customer training. - [6 Steps to Creating a Cyber Security Training Program for Your Organization ](https://www.cloudshare.com/blog/6-steps-to-creating-a-cyber-security-training-program-for-your-organization/): Here's how to implement a cyber security training program for your organization and these are the benefits. - [Sisense Leverages CloudShare to Provide Hands-On VILT](https://www.cloudshare.com/resources/case-studies/sisense-case-study/): - [Post-Pandemic Virtual Customer Training Best Practices for Better Onboarding, Retention and Expansion](https://www.cloudshare.com/blog/post-pandemic-virtual-customer-training-best-practices/): Customer relationships and training have changed. Keep these best practices in mind as you make your training a competitive advantage.  - [Sisense Deploys CloudShare to Simplify and Enhance Virtual Training](https://www.cloudshare.com/blog/sisense-deploys-cloudshare-to-simplify-and-enhance-virtual-training/): Student engagement and accessibility are imperative. Here’s how Sisense used CloudShare to provide effective training to its global user base. - [7 Best Practices for Delivering Exceptional EMR Training](https://www.cloudshare.com/blog/best-practices-for-delivering-exceptional-emr-training/): A new generation of software training technology is helping MedTech EMR training. Here's how to incorporate these new training technologies. - [Thinking of Launching a Customer Education Program? Start Here.](https://www.cloudshare.com/blog/thinking-of-launching-a-customer-education-program-start-here/): Companies usually create a customer education program to show users how to properly use their product. But what goes into a solid program? - [5 Reasons To Integrate Your Customer Training Data With Your CRM](https://www.cloudshare.com/blog/reasons-to-integrate-your-customer-training-data-with-your-crm/): Here are 5 important reasons why integrating your training data with your CRM will aid in customer retention. - [Introducing the CloudShare Integration Hub ](https://www.cloudshare.com/blog/introducing-the-cloudshare-integration-hub/): Learn all about the features of Cloudshare's Integration Hub. Which integrations are available and why they are so helpful. - [9 Customer Training Trends to Watch in 2022](https://www.cloudshare.com/blog/9-customer-training-trends-to-watch/): The training industry has shifted rapidly since 2019. There are the customer training trends most likely to define the coming year. - [How Technology Sales Training Has Changed During COVID-19](https://www.cloudshare.com/blog/how-technology-sales-training-has-changed-during-covid-19/): COVID continues to disrupt the traditional way that sales teams operate. We explore how B2B technology sales training is changing in the new norm.  - [19 Top Sales Enablement Leaders on Social Media in 2022](https://www.cloudshare.com/blog/top-sales-enablement-leaders-on-social-media/): Sales enablement is now more important than it's ever been. These are the top performers you should be connecting with and following.  - [What’s Coming in 2022 for SaaS Training Platforms?](https://www.cloudshare.com/blog/whats-coming-in-2022-for-saas-training-platforms/): How will the SaaS training space evolve in 2022? Our new report highlights the six trends that will impact SaaS online training this year. - [7 Reasons Cybersecurity Simulation Software is Crucial for Protecting Your Business](https://www.cloudshare.com/blog/7-reasons-cybersecurity-simulation-software-is-crucial-for-protecting-your-business/): Cyber security training labs are the answer to rising threats — here are eight reasons your organization should already be using them - [3 Terrible Product Demo Fails (and How to Avoid Them)](https://www.cloudshare.com/blog/3-terrible-product-demo-fails-and-how-to-avoid-them/): A product demo can be a make or break for a brand. But what about when a demo goes horribly wrong? - [How In-App Video Conferencing Increases Engagement for Trainees](https://www.cloudshare.com/blog/how-in-app-video-conferencing-increases-engagement-for-trainees/): In-app communication and collaboration has a significant impact on course completion. Let's drill down into why this is the case. - [Build a Killer Cloud Proof of Concept (POC) with CloudShare](https://www.cloudshare.com/blog/build-a-killer-cloud-proof-of-concept-poc-with-cloudshare/): This blog will walk you through three simple steps you can use to gain that all-important visibility, and take your POC creation to the next level. - [9 Virtual Training Trends That Are Reshaping the Industry — and the Technology You Need to Keep Up](https://www.cloudshare.com/blog/9-virtual-training-trends-that-are-reshaping-the-industry-and-the-technology-you-need-to-keep-up/): It’s no secret virtual training is reshaping the industry. Learn everything about the latest trends and technology you need to keep up. - [Pluralsight Acquires A Cloud Guru: Is It Time for an Effective Replacement?](https://www.cloudshare.com/blog/pluralsight-acquires-a-cloud-guru-is-it-time-for-an-effective-replacement/): Are you looking for A Cloud Guru alternative or replacement? Read on to learn more about potential A Cloud Guru pricing changes. - [Why Virtual Training is Non-Negotiable for MedTech Vendors](https://www.cloudshare.com/blog/why-virtual-training-is-non-negotiable-for-medtech-vendors/): The rise of virtual learning is impacting virtually every industry as we know it. Here’s why we think virtual training is a must-have for MedTech vendors. - [Customer Training is More Important Than Ever - But Are You Investing in the Right Tech?](https://www.cloudshare.com/blog/customer-training-is-more-important-than-ever-but-are-you-investing-in-the-right-tech/): Training tech for customer education continues to play a vital role in giving your engineers, sellers and support reps what they need to get customers up to speed quickly. - [The What, Why, and How of Revenue Operations (RevOps)](https://www.cloudshare.com/blog/the-what-why-and-how-of-revenue-operations-revops/): In this blog, we explain what Revenue Ops is and what it requires from your organization to get it right. - [Product-led Vs. Sales-led: What's the Difference, and Which Is Right for You?](https://www.cloudshare.com/blog/product-led-vs-sales-led-whats-the-difference-and-which-is-right-for-you/): In this blog, we look at how to put an exceptional sales experience at the forefront of your growth strategy. Learn about Product-led vs Sales-led. - [5 Technical Training Tips for Engaging Virtual Experiences](https://www.cloudshare.com/blog/5-technical-training-tips-for-engaging-virtual-experiences/): The following tips explore what you can do to build more engaging and accessible environments that serve you, and your clients, better. - [What Is Presales Enablement and How Does It Work?](https://www.cloudshare.com/blog/what-is-presales-enablement-and-how-does-it-work/): Our article looks at the role presales enablement plays in the sales process. This method is all about improving the sales capacities. - [Explore the Benefits of 3 Essential Remote Training Software Use Cases](https://www.cloudshare.com/blog/explore-the-benefits-of-3-essential-remote-training-software-use-cases/): Remote training software is as important as ever. Here’s how to convince decision-makers to invest in a remote software training platform. - [6 Tips to Increase Learner Engagement With Better Digital Experiences](https://www.cloudshare.com/blog/6-tips-to-increase-learner-engagement-with-better-digital-experiences/): How are you focusing on learner engagement in your customer training programs? - [All You Need to Know to Measure Customer Training ROI](https://www.cloudshare.com/blog/all-you-need-to-know-to-measure-customer-training-roi/): Measuring customer training ROI can be a challenge. Here’s our guide on which training ROI metrics to use to get it right. - [Why Virtual Training and Digital Transformation Go Hand-in-Hand](https://www.cloudshare.com/blog/why-virtual-training-and-digital-transformation-go-hand-in-hand/): Ten years in three months. That's how far the digital transformation timeline advanced because of COVID-19. - [How to Build a Great B2B Sales Experience for Your Prospects, Customers, and Reps](https://www.cloudshare.com/blog/how-to-build-a-great-b2b-sales-experience-for-your-prospects-customers-and-reps/): Building a great sales experience for your prospects is key to improving your win rate and shortening your sales cycle. - [The State of SaaS Virtual Training](https://www.cloudshare.com/resources/whitepapers/2021-saas-virtual-training-report/): This report uncovers the biggest challenges, budget priorities, and trends behind 2022’s training plans, and how these resonate with 2021. Wondering what the benchmark is for student dropout or how other training leaders are managing to measure their impact in the organization? Download the full report. - [How Venafi Increased Partner Activity and Efficiency with CloudShare](https://www.cloudshare.com/resources/case-studies/venafi-case-study-2021/): - [5 Steps to Increase Profits with Virtual Software Experiences](https://www.cloudshare.com/resources/ebooks/5-steps-to-increase-profits-with-virtual-software-experiences/): - [Venafi Leverages CloudShare to Make Their Channel Partner Training More Effective](https://www.cloudshare.com/blog/venafi-leverages-cloudshare-to-make-their-channel-partner-training-more-effective/): Getting integration partners set up and running has always been a difficult-to-manage project for software companies. See how Venafi brought efficiency and visibility to their process with CloudShare. - [The crucial role of customer experiences in boosting retention](https://www.cloudshare.com/blog/the-crucial-role-of-customer-experiences-in-boosting-retention/): We investigate how to improve retention by delivering exceptional customer experiences at every touchpoint of the customer journey. - [Cloud Proof of Concept (PoC) Solution: 4 Reasons Your Company Needs One](https://www.cloudshare.com/blog/cloud-proof-of-concept-poc-solutions-4-reasons-your-company-needs-one/): Find out why your organization should transition PoC solutions to the cloud. - [The Importance of Planning Your 2025 Training Budget](https://www.cloudshare.com/blog/the-importance-of-planning-your-2022-training-budget/): Plan your 2025 training budget to align with business goals, leverage GenAI, and future-proof your customer education and L&D programs. - [The One Mistake to Avoid When Building Training for SaaS Applications](https://www.cloudshare.com/blog/one-mistake-to-avoid-when-building-training-for-saas-apps/): With CloudShare’s training solution for SaaS applications, you can also deliver an hands-on learning experience for your SaaS applications. - [CloudShare, Sales Hacker & Walnut: Closing the Gap Between B2B and B2C Sales Experiences](https://www.cloudshare.com/resources/webinars/sales-hacker-webinar/): Watch our webinar titled: %%title%%. - [6 Technology Must-haves to Better Implement Your Sales Enablement Strategy](https://www.cloudshare.com/blog/6-technology-must-haves-to-better-implement-your-sales-enablement-strategy/): In this blog, we look at the importance of getting your sales enablement strategy right, how to implement it effectively. - [6 Practical Tips for Pre-sales Demos in the New Virtual Norm](https://www.cloudshare.com/blog/6-practical-tips-for-pre-sales-demos-in-the-new-virtual-norm/): Virtual pre-sales is the first stage in the customer journey. Here are 6 ways to help your live virtual pre-sales demos make the impact you want. - [31 Trends, Technologies & Tactics to Maximize Software Training ROI in 2022](https://www.cloudshare.com/resources/whitepapers/2021-2022-industry-report-the-state-of-virtual-training-technology/): - [Understanding the Benefits of Labs as a Service for Your Business](https://www.cloudshare.com/blog/understanding-the-benefits-of-labs-as-a-service-for-your-business/): What are these virtual labs, exactly? How do they work? And more importantly, how can they help your business thrive? - [The Importance of Offering an Exceptional Demo Experience](https://www.cloudshare.com/blog/the-importance-of-offering-an-exceptional-demo-experience/): With the right technology, your business can rocket to the forefront of your industry, with better sales, faster customer acquisition, and better retention. - [Why Personalized Learning Programs Are a MUST for Software Companies](https://www.cloudshare.com/blog/why-personalized-learning-programs-are-a-must-for-software-companies/): By providing personalized learning programs for your software, you can really make your technology stand out from the crowd. - [Blancco Technology Group Leverages CloudShare to Scale Up Sales](https://www.cloudshare.com/resources/case-studies/blancco-case-study-technology-group-leverages-cloudshare-to-scale-up-sales/): - [Instructor-led IT Training Vs. Self-paced: What’s More Important?](https://www.cloudshare.com/blog/instructor-led-it-training-vs-self-paced-whats-more-important/): Whether for pre-sales demos or post-sales onboarding and training, software companies are shifting quickly from the passive, unidirectional, pre-packaged “presentation”... - [Blancco Technology Group Leverages CloudShare to Scale Up Sales](https://www.cloudshare.com/blog/blancco-technology-group-leverages-cloudshare-to-scale-up-sales/): When you have a team of talented developers, it sometimes seems like there’s nothing they can’t do. But that doesn’t... - [The 2022 Playbook - 5 Steps To Achieve The Highest Possible Software Training Results](https://www.cloudshare.com/resources/ebooks/the-2021-playbook-5-steps-to-achieve-the-highest-possible-software-training-results/): - [Going Virtual: Why Old-School Sales Demos Are No Longer Cutting It](https://www.cloudshare.com/blog/going-virtual-why-old-school-sales-demos-are-no-longer-cutting-it/): Read on to learn more about why a successful technical sales strategy needs to cater to the modern user experience. - [Still Using Webex, Zoom, or Teams for Your Customer Training? Here’s Why Hands-on Training Needs Specialist Tools](https://www.cloudshare.com/blog/heres-why-hands-on-training-needs-specialist-tools/): Evermore software companies are experiencing the benefits of delivering customer education when it comes to adoption and user engagement. - [5 Tips for Converting Remote Software Demos in the Age of COVID-19](https://www.cloudshare.com/blog/5-tips-for-converting-remote-software-demos-in-the-age-of-covid-19/): 5 tips that will change the way you think about remote software demos, actionable advice to help your business thrive post-COVID-19. - [The Secret to Delivering Exceptional Customer Experiences With Google Cloud](https://www.cloudshare.com/blog/the-secret-to-delivering-exceptional-customer-experiences-with-google-cloud/): Delivering sales, training and other customer experiences over the Google Cloud Platform (GCP) has plenty of benefits. - [Why Public Clouds Are Not the Right Fit for Virtual Training](https://www.cloudshare.com/blog/why-public-clouds-are-not-the-right-fit-for-virtual-training/): We hear it again and again from our new clients: “We built our own training lab environment on a public... - [Building Blocks for Virtual Training Solutions: How to Get Started, and Why](https://www.cloudshare.com/blog/building-blocks-for-virtual-training-solutions/): How do these virtual training platforms work, and what features should software instructors expect? The ultimate guide to boosting adoption via virtual training solutions. - [How Software Training Boosts Customer Retention](https://www.cloudshare.com/blog/how-software-training-boosts-customer-retention/): It’s a very, very well-quoted metric: it’s much more expensive to identify, market to, and acquire a new customer than... - [SAI Global Ensures Business As Usual & Scales Its Training Operation Following Merger](https://www.cloudshare.com/resources/case-studies/sai-global-ensures-business-as-usual-scales-its-training-operation-following-merger/): - [CloudShare Solves Three Training Challenges at Once for SAI Global](https://www.cloudshare.com/blog/cloudshare-solves-three-training-challenges-at-once-for-sai-global/): Sometimes, business pressures appear simultaneously from different directions, creating “the perfect storm. ” Such was the case when Australia-based SAI... - [Virtual Software Experiences That Impact Your Business’s Bottom Line](https://www.cloudshare.com/blog/virtual-software-experiences-that-impact-your-businesss-bottom-line/): Virtual software experiences offer a unique and powerful boost to the most critical factor in your bottom line: revenue-driving customer engagement. - [Growing? Let Virtual Software Experiences Help You Scale Your Sales Pipeline](https://www.cloudshare.com/blog/growing-let-virtual-software-experiences-help-you-scale-your-sales-pipeline/): Traditional limitations and inefficiencies in the sale process mean that scaling your pipeline isn’t about adding people - it’s about giving the current team the right platform. - [How Are Enterprise Software Sales Different Than SMB Software Sales?](https://www.cloudshare.com/blog/enterprise-software-sales-vs-smb-software-sales/): Successful enterprise software sales require a rare type of personality, and a lot of patience, and the right tools to assure a prospect that you’re a perfect fit. - [How to Measure Customer Retention?](https://www.cloudshare.com/blog/how-to-measure-customer-retention/): With an extensive collection of customers, teams, employees, and touchpoints, most companies have the data they need to boost customer retention. - [Face to Face, At Last! The SENY Meet-Up in NY](https://www.cloudshare.com/blog/face-to-face-at-last-the-seny-meet-up-in-ny/): It was an exciting evening with people who “speak our language” – and who now understand that with CloudShare as part of their sales enablement strategy, they can reduce the friction, wasted time, and unnecessary distraction so common in this sector. - [How Your Software Company Can Create a Personalized Experience for Prospects](https://www.cloudshare.com/blog/how-your-software-company-can-create-a-personalized-experience-for-prospects/): In this blog, we look at how software companies can incorporate personalization strategies into the sales process. - [Why Cybersecurity Companies Must Provide Hands-on Training to Hospital Clients](https://www.cloudshare.com/blog/hands-on-training-to-hospital-clients/): Cybersecurity firms develop software to battle hackers around the clock, with attacks from around the world. But only one part of the solution can be automated. Training people is the other. - [How Does a Cloud Demo Work?](https://www.cloudshare.com/blog/how-does-a-cloud-demo-work/): Cloud demos let you spin up a sales environment that your prospects can access remotely. - [How to Build a Successful Customer Experience Training Program](https://www.cloudshare.com/blog/how-to-build-a-successful-customer-experience-training-program/): In a world where the customer is increasingly prioritized, how can you ensure everyone in your organization is making every customer’s experience all it can be? - [The Top 5 Virtual Instructor-led Training Benefits](https://www.cloudshare.com/blog/the-top-5-virtual-instructor-led-training-benefits/): The pandemic has accelerated the shift to virtual classroom training. Here are the top 5 Virtual Instructor-led Training benefits. - [What Does the 4th of July Have to Do With Hands-on Training? You’d Be Surprised](https://www.cloudshare.com/blog/what-you-can-learn-from-a-revolutionary-war-general-about-hands-on-training/): What does 4th of July have to do with hands-on training? Get a history lesson in the American Revolutionary war and the power of hands-on training. - [Overcome the Five Biggest Challenges Sales Engineers Face Today](https://www.cloudshare.com/blog/overcome-the-five-biggest-challenges-sales-engineers-face-today/): A sales engineer’s performance can make or break a sale. Here’s are 5 keep challenges - and how to beat them. - [Why Experiences Matter in Customer Acquisition and Retention](https://www.cloudshare.com/blog/why-experiences-matter-in-customer-acquisition-and-retention/): In a changing world, how do you ensure that your sales teams have everything they need to deliver real value for customers? - [Master customer acquisition and retention in 2021](https://www.cloudshare.com/resources/ebooks/master-customer-acquisition-and-retention-in-2021/): - [Software Training Platforms: the What, Why, and How](https://www.cloudshare.com/blog/software-training-platforms-the-what-why-and-how/): Software training platforms can enhance training and sales enablement at your organization. Learn more on our article. - [9 Metrics to Help You Build a More Effective Sales Engineering Team](https://www.cloudshare.com/blog/9-metrics-to-help-you-build-a-more-effective-sales-engineering-team-ebook/): Read this blog to learn the 9 most important metrics for you to assess and optimize your sales engineering team performance from efficieny to outcomes. - [The 3 Key Virtual Training Software Use Cases for Business Success](https://www.cloudshare.com/blog/the-3-key-virtual-training-software-use-cases-for-business-success/): use cases that will bring alive the value of VILT as well as what the best virtual training environment looks like and what it should offer. - [How to Leap the Hurdle of Learner Engagement](https://www.cloudshare.com/resources/ebooks/how-to-leap-the-hurdle-of-learner-engagement/): - [Why Experiential Learning Is 2021’s New Business Enabler](https://www.cloudshare.com/blog/why-experiential-learning-is-2021s-new-business-enabler/): Business landscape has evolved, learn how virtual training has played a valuable role in enabling upskilling and knowledge transfer. - [Will They Jump in … or Drop Out? The Challenge to Engage in Online Training](https://www.cloudshare.com/blog/the-challenge-to-engage-in-online-training/): Training teams saw the new online, virtual software training solutions that replace in-person training of employees, partners, prospects, or customers. - [Remote Training: 10 Tips to Plan and Execute Remote Employee Training](https://www.cloudshare.com/blog/remote-training-10-tips-to-plan-and-execute-remote-employee-training/): Especially when in-house training options are limited, remote employee training can be a truly effective replacement … when done right. Here are the Top 10 ways to get the job done for maximum impact. - [Top 5 Factors in Selecting Virtual Environment Software](https://www.cloudshare.com/blog/top-5-factors-in-selecting-virtual-environment-software/): The benefits of online training are clear, but how do you select the right virtual environment? - [How a Virtual Training Experience Can Be Better Than on-site Training](https://www.cloudshare.com/blog/how-a-virtual-training-experience-can-be-better-than-on-site-training/): If businesses haven’t yet begun investigating what virtual training can do for their future – now’s the time to start learning. - [Selling Software? 5 Online Demo Software Best Practices](https://www.cloudshare.com/blog/selling-software-5-online-demo-software-best-practices/): Delivering a successful software demo isn’t easy. So, how do you make sure you tick all the boxes? The five areas of sales demo success. - [What Are the Benefits of Hands-on Practice?](https://www.cloudshare.com/blog/benefits-of-hands-on-practice/): In this post, we outline the benefits of having a prospect or customer jump in and get their “hands dirty." - [Can you afford to run your software training program without measuring its performance and ROI?](https://www.cloudshare.com/blog/can-you-afford-to-run-your-software-training-program-without-measuring-its-performance-and-roi/): Can you afford to run your software training program without measuring its performance and ROI? - [7 Technical Sales Engineer Training Topics that Drive Better Business Results](https://www.cloudshare.com/blog/7-winning-technical-sales-engineer-training-topics/): Discover 7 top technical sales engineer training topics you must provide your SEs to develop their skills and boost business performance. - [The 2021 Remote Training ROI Guide](https://www.cloudshare.com/resources/ebooks/2021-remote-training-roi-guide/): - [How Cyber Range Training Makes Your Business Safer ](https://www.cloudshare.com/blog/how-cyber-range-training-makes-your-business-safer/): As cybercrime becomes more sophisticated, our defense against it must do so too. Learn how Cyber Range Training Makes Your Business Safer  - [Why Remote Healthcare Training Is the Future of Organizations](https://www.cloudshare.com/blog/why-remote-healthcare-training-is-the-future-of-organizations/): Learn why remote healthcare training is the future of organizations - [CloudShare & SAI Global - Moving from Training Fatigue to Training Experiences](https://www.cloudshare.com/resources/webinars/ti-webinar-moving-from-training-fatigue-to-training-experiences/): Watch our webinar titles: %%title%%. - [The Importance of Corporate Virtual Environments for Your Development Team](https://www.cloudshare.com/blog/the-importance-of-corporate-virtual-environments-for-your-development-team-2/): Read and learn more about the importance of corporate virtual environments for your development team. - [The Importance of Corporate Virtual Environments for Your Development Team](https://www.cloudshare.com/blog/the-importance-of-corporate-virtual-environments-for-your-development-team/): Read and learn more about the importance of corporate virtual environments for your development team. - [9 Must-Have Features Your Virtual Demo Solution Should Include](https://www.cloudshare.com/blog/9-must-have-features-your-virtual-demo-solution-should-include/): Virtual demo solutions are a must-have today. See what features your next virtual demo platform must include if you want to offer game-changing experiences. - [What's Plaguing Your Trainees? 8 Reasons Your Users Are Ditching Training Halfway Through](https://www.cloudshare.com/blog/8-reasons-your-users-are-ditching-training-halfway-through/): Are you losing customers to unengaging demos? Find out how you can turn your demos into an experience-driven tool that boosts sales and customer satisfaction. - [How Virtual Experiences Support Better Customer Education, Acquisition, & Retention](https://www.cloudshare.com/blog/how-virtual-experiences-support-better-customer-education-acquisition-retention/): Virtual experiences play a vital role in enhancing your approach to customer education training. Find out how you can turn training into a competitive advantage. - [Sales Enablement Tech: What Are The Real Costs of Failing To Adopt It?](https://www.cloudshare.com/blog/sales-enablement-tech-what-are-the-real-costs-of-failing-to-adopt-it/): Sales enablement tech is essential today for companies wanting to optimize the sales process. See what’s at stake if you don’t embrace the new approach to sales. - [Best Practices for Customer Training Software in 2021](https://www.cloudshare.com/blog/best-practices-for-customer-training-software-in-2021/): Learn about our best practices for customer training software in 2021 and why it is important to invest in. - [Software Training Must Go On! ](https://www.cloudshare.com/blog/software-training-must-go-on/): We know exactly what virtual training needs to include for it to succeed, learn more with our four must-haves checklists - [Technology Integration: The weak spot of software training organizations](https://www.cloudshare.com/resources/ebooks/technology-integration-the-weak-spot-of-software-training-organizations/): - [The 2021 software training buyer’s guide](https://www.cloudshare.com/resources/ebooks/software-training-buyers-guide/): - [The 4 Main Cybersecurity Training Benefits of Hands-on Environments](https://www.cloudshare.com/blog/the-4-main-cybersecurity-training-benefits-of-hands-on-environments/): Read and learn about what we belive are the 4 main cybersecurity training benefits of hands-on environments. - [Why Tech Integration for Software Training Tools Matters](https://www.cloudshare.com/blog/why-tech-integration-for-software-training-tools-matters/): According to the State of Digital Experience 2020, if your organization believes that it delivers the “ideal digital experience”, they... - [How do Educated Customers Add to Your Bottom Line?](https://www.cloudshare.com/blog/how-do-educated-customers-add-to-your-bottom-line/): Read on for five common business goals, and how customer education can help you get there faster. - [Be Your Own Valentine for 2021](https://www.cloudshare.com/blog/be-your-own-valentine-for-2021/): This Valentine's Day, we might be stuck in our homes, either single or loved-up, but that doesn't mean you can't gift yourself this year - [5 Lessons Learned from Training Through the Ages and Around the World ](https://www.cloudshare.com/blog/5-lessons-learned-from-training-through-the-ages-and-around-the-world/): Educational practices are as old as time, but what can we learn about transforming today’s training by looking back to the ancient ways - [What's the Difference Between eLearning and Classroom-Based Learning?](https://www.cloudshare.com/blog/whats-the-difference-between-elearning-and-classroom-based-learning/): What exactly are the differences between eLearning and Classroom-Based Learning, and what can you do to make the transition smooth? - [Online Vs. Blended Learning Courses: What’s the Main Differences?](https://www.cloudshare.com/blog/online-vs-blended-learning-courses-whats-the-main-differences/): Read how to make the decision between e-learning and blended learning and learn the best choice for your company in this new remote world? - [Corporate E-learning vs. E-learning in the Education Sector: Definitions, Differences & Use Cases](https://www.cloudshare.com/blog/corporate-e-learning-vs-e-learning-in-the-education-sector-definitions-differences-use-cases/): Read about the difference between corporate E-learning and E-learning in the Education Sector, as well as the different use cases - [Thoughts from the CEO: The Acceleration of Technology-driven Experiences](https://www.cloudshare.com/blog/thoughts-from-the-ceo-the-acceleration-of-technology-driven-experiences/): Hear from our CEO about the lessons he learned from the past year and where he sees Business Acceleration Cloud going in the year 2021. - [The Impact of Hands-on Employee Education on the Digital Skills Gap](https://www.cloudshare.com/blog/the-impact-of-hands-on-employee-education-on-the-digital-skills-gap/): Learn how to deliver employee training at scale and why is a technologically competent workforce so Important? - [6 Honest New Year’s Resolutions for 2021 ](https://www.cloudshare.com/blog/6-honest-new-years-resolutions-for-2021/): Here are six believable resolutions for the year 2021 - and this time when we say we will do something, we mean it. - [5 New Year's Resolutions for Customer Education in 2021](https://www.cloudshare.com/blog/5-new-years-resolutions-for-customer-education-in-2021/): Here are five must have new years resolutions we belive will help you take your customer education to the next level this year - [4 Key Benefits a Cloud LMS Can Offer Your Company](https://www.cloudshare.com/blog/4-key-benefits-a-cloud-lms-can-offer-your-company/): Let’s discuss what a cloud LMS can do for your business, especially if both budget and efficiency are high priorities for you. - [Why Is Sales Enablement Training So Important?](https://www.cloudshare.com/blog/why-is-sales-enablement-training-so-important/): Why should you care about sales enablement, why should you invest in internal training for it? and how does it impacts your bottom line. - [5 Tips to Create Engaging Virtual Training Sessions](https://www.cloudshare.com/blog/5-tips-to-create-engaging-virtual-training-sessions/): As more Industries move to online training, understanding how to organize a successful virtual class becomes more important than ever - [Top 7 Cyber Monday Deals for Learning and Training Professionals in 2020](https://www.cloudshare.com/blog/top-7-cyber-monday-deals-for-learning-and-training-professionals-in-2020/): 7 great deals that you can snap up over the Black Friday/Cyber Monday weekend If you’re in the learning and education sector - [How Do the Big Retailers Turn Black Friday into Serious Sales? ](https://www.cloudshare.com/blog/how-do-the-big-retailers-turn-black-friday-into-serious-sales/): Black Friday! everyone’s favorite shopping holiday has turned into retailers most serious sales time of the year. How did they do it? - [5 Thank You’s for this Thanksgiving Season at Cloudshare](https://www.cloudshare.com/blog/5-thank-yous-for-this-thanksgiving-season-at-cloudshare/): Despite many challenges this year we at CloudShare are very thankful, here are our five Thank you's, What are you thankful for this year? - [Driving Business Growth with Customer Education [Webinar]](https://www.cloudshare.com/blog/driving-business-growth-with-customer-education/): Learn how to utilize virtual training for customer education to enable your business to grow even during these times of remote work. - [Drive Business Growth With Customer Training](https://www.cloudshare.com/resources/webinars/drive-business-growth-with-customer-training/): - [An Interview with Daniel Quick – The Impact of Gamification on the Future of Virtual Training](https://www.cloudshare.com/blog/an-interview-with-daniel-quick-the-impact-of-gamification-on-the-future-of-virtual-training/): Read Daniel Quick’s thoughts on the future of customer education, as well as how gamification can support growth in VILT. - [Budgeting for 2021 – Advice from Larry Monaco at Keysight Technologies](https://www.cloudshare.com/blog/budgeting-for-2021-advice-from-larry-monaco-at-keysight-technologies/): Learn from Larry Monaco, Director of Professional how he belives budgeting season should be approached and its challenges along the way. - [[Infographic] The Need for Virtual Customer Education and Training](https://www.cloudshare.com/resources/brochures/the-need-for-virtual-customer-education-and-training/): - [Customer Education and Training in 2020: By the Numbers [Infographic]](https://www.cloudshare.com/blog/customer-education-and-training-in-2020-by-the-numbers-infographic/): Learn about the shift to virtual training for customer education and how to leverage virtual instructor-led training for your customers. - [Planning your 2021 Training Budget? Here’s How to Get it Approved](https://www.cloudshare.com/blog/planning-your-2021-training-budget-heres-how-to-get-it-approved/): Make data driven decisions for your company. Read about how to plan your training budget and its costs and benefits. - [8 Essential Process Capabilities for High-Performance Training](https://www.cloudshare.com/blog/8-essential-process-capabilities-for-high-performance-training/): Read this eBook with detailed, actionable tips for the eight process capabilities that define great training organizations. - [Live Customer Education AMA with Debbie Smith and Daniel Quick](https://www.cloudshare.com/resources/webinars/live-customer-education-ama-with-debbie-smith-and-daniel-quick/): Watch our webinar on demand titled - %%title%% - [Thoughts from CEdMA 2020 Attendees: What Does the Future of Customer Education and Virtual Training Look Like?](https://www.cloudshare.com/blog/thoughts-from-cedma-2020-attendees-what-does-the-future-of-customer-education-and-virtual-training-look-like/): Like so many other events in 2020, this year’s Customer Education Management Association (CEdMA) conference went virtual for the first... - [An Interview with Danielle Campbell: The Challenges and Joys of Moving CEdMA Connect Virtual](https://www.cloudshare.com/blog/an-interview-with-danielle-campbell-the-challenges-and-joys-of-moving-cedma-connect-virtual/): We spoke to Danielle Campbell, President of CEdMA, about moving the annual conference virtual and what it takes to make virtual events work. - [The Top Virtual Sales Conferences to Attend in 2020](https://www.cloudshare.com/blog/the-top-virtual-sales-conferences-to-attend/): Here are the best virtual sales conferences to attend in 2020 to learn about how to boost your sales performance. - [Those Savings from your Travel Budget? Time to Splurge on Customer Engagement](https://www.cloudshare.com/blog/those-savings-from-your-travel-budget-time-to-splurge-on-customer-engagement/): Virtual training labs is the perfect way to spend your unused travel budget by integrating instructor-led training with self-paced tools. - [The Race for Business Acceleration in Cloud Technology](https://www.cloudshare.com/blog/the-race-for-business-acceleration-in-cloud-technology/): Business Acceleration Cloud (BAC) is a new category that is defined as purpose-built virtual environments for sales and training in the cloud. - [Make it easier for partners and resellers to sell and promote your software with next-gen partner programs](https://www.cloudshare.com/blog/easier-partners-resellers-sell-promote-software-next-gen-programs/): Learn what it takes to go from training resellers to simplifying your channel sales partner program with virtual training and demo labs. - [The Top Virtual Training Conferences & Events to Attend in 2020](https://www.cloudshare.com/blog/top-virtual-training-conferences-events-to-attend/): Here are the best virtual training, customer education, and learning & development conference you should attend, in-person or virtual. - [An Interview with Industry Expert, Debbie Smith: Proving the Value of Customer Training to the C-Suite, and to Customer Success](https://www.cloudshare.com/blog/an-interview-with-industry-expert-debbie-smith-proving-the-value-of-customer-training-to-the-c-suite-and-to-customer-success/): Debbie Smith from Braze gives very insightful reasons on how to demonstrate value in customer training, including - [Next Gen Demos – Test Drive is the New POC](https://www.cloudshare.com/blog/next-gen-demos-test-drive-is-the-new-poc/): Proof of Concepts are great. But using interactive, online test drives can bring the right value to a potential prospect. POV is the new POC. - [Software Updates Don’t Wait Around - Why Should Your Sales Teams?](https://www.cloudshare.com/blog/software-updates-dont-wait-around-why-should-your-sales-teams/): Learn how Infinidat utilizes CloudShare to run all of its demos and POCs at scale, with security and visibility into customer interaction. - [Missed our Webinar on 5 Best Practices for Remote Training? Here are Your Highlights!](https://www.cloudshare.com/blog/missed-our-webinar-on-5-best-practices-for-remote-training-here-are-your-highlights/): Hear from Director of Training at Tufin on how he implemented CloudShare virtual labs for their cybersecurity self-paced training academy. - [Must-have Tools for Every Field Salesperson Who’s Suddenly Found Themselves Benched](https://www.cloudshare.com/blog/must-have-tools-for-every-field-salesperson-whos-suddenly-found-themselves-benched/): Learn about the top must have tools sales managers and salespeople should use to up your sales game from home during the pandemic. - [5 Best Practices for Improving the Adoption of Remote, Self-paced Learning](https://www.cloudshare.com/resources/webinars/5-best-practices-for-improving-the-adoption-of-remote-self-paced-learning/): - [How Infinidat Empowers a Global Sales Force to Sell with Virtual Labs](https://www.cloudshare.com/resources/case-studies/how-inifinidat-empowers-a-global-sales-force-to-sell-with-virtual-labs/): - [COVID-19 Is Reviving the Need For Live Training Platforms](https://www.cloudshare.com/blog/covid-19-is-reviving-the-need-for-live-training-platforms/): COVID-19 has businesses thinking about the future. With remote work being the norm, virtual training is needed now more than ever. - [Sales Engineer Q&A with John Care and Chris Daly](https://www.cloudshare.com/resources/webinars/sales-engineer-qa-with-john-care-and-chris-daly/): Watch our webinar on-demand titled: %%title%%. - [The Big Share: A Q&A with CloudShare’s New CRO, Nadav Peleg](https://www.cloudshare.com/blog/the-big-share-a-qa-with-cloudshares-new-cro-nadav-peleg/): Nadav Peleg, CRO at CloudShare, discusses the goals he is trying to achieve and the importance of virtual labs in this post-pandemic world. - [The Adaptive Future: Acquiring the Technology and Talent to Survive and Thrive](https://www.cloudshare.com/blog/the-adaptive-future-acquiring-the-technology-and-talent-to-survive-and-thrive/): Enterprises that innovate and change their business model survive and win – especially now. Here is what you need to know to adapt. - [Cybersecurity is shifting its priorities - will your virtual training reach its potential?](https://www.cloudshare.com/blog/cybersecurity-is-shifting-its-priorities-will-your-virtual-training-reach-its-potential/): Cybersecurity organization need to move budget around to deal with remote training. Learn how virtual labs can fill that gap. - [LinkedIn State of Sales 2020: Navigating Change and Selling Virtually](https://www.cloudshare.com/blog/linkedin-state-of-sales-2020-navigating-change-and-selling-virtually/): LinkedIn recently released their State of Sales 2020 report. Learn how virtual selling with CloudShare can dramatically shorten sales cycles. - [Sales Engineers Need to Forget About ‘Business as Usual’ (And Why Boosting Performance from Home Might be Easier than you Think)](https://www.cloudshare.com/blog/sales-engineers-need-to-forget-about-business-as-usual-and-why-boosting-performance-from-home-might-be-easier-than-you-think/): Download this eBook to learn how to boost your sales engineering performance with virtual demos while working from home. - [Learning from the Australian Department of Defence’s Use of Virtual Training Labs during COVID-19](https://www.cloudshare.com/blog/learning-from-the-australian-department-of-defenses-use-of-virtual-training-labs-during-covid-19/): Learn how Atos implements CloudShare virtual training at the Australian Department of Defence rather than in-person classrooms. - [Accelerating Software Sales: The Home Edition](https://www.cloudshare.com/resources/ebooks/accelerating-software-sales-the-home-edition-2/): - [Why Employee Experience Is Critical to the Future of Work](https://www.cloudshare.com/blog/why-employee-experience-is-critical-to-the-future-of-work/): Employee experience is a crucial part of a company's success. With the world moving to remote work, virtual employees expereiences are even more important. - [Insights from Pre-Sales Pros on Working from Home](https://www.cloudshare.com/blog/insights-from-pre-sales-pros-on-working-from-home/): Hear from Sales Engineers of New York co-founders on how they are currently dealing with online presales, including giving sales demos and attention spans. - [Webinar recap: Building and delivering a VILT course in under 60 minutes](https://www.cloudshare.com/blog/webinar-recap-building-and-delivering-a-vilt-course-in-under-60-minutes/): Join Sharon and Lee as they take you on a short journey through creating a virtual instructor-led training class with CloudShare virtual labs. - [How to Build and Deliver Your First VILT Course In Under 60 Minutes](https://www.cloudshare.com/resources/webinars/how-to-build-and-deliver-your-first-vilt-course-in-under-60-minutes/): Watch our webinar titled %%title%%. - [Elon Musk’s Top Priority is the Starship Spacecraft – What’s Yours?](https://www.cloudshare.com/blog/elon-musks-top-priority-is-the-starship-spacecraft-whats-yours/): The best sales demos have the same idea behind their execution. Learn how Elon Musk's SapceX can give some insight into delivering better sales demos. - [How Aderant Supported Their Largest Conference During COVID-19 With CloudShare Virtual Labs](https://www.cloudshare.com/resources/case-studies/how-aderant-supported-their-largest-conference-during-covid-19-using-virtual-labs/): - [If the NFL has Embraced Virtual Training – What’s Stopping You?](https://www.cloudshare.com/blog/if-the-nfl-has-embraced-virtual-training-whats-stopping-you/): Learn how the NFL has embraced virtual training as a key component of their off-season and how coaches are utilizing this format in different ways. - [Recruiters weigh in: The impact of COVID and what the future may hold](https://www.cloudshare.com/blog/recruiters-weigh-in-the-impact-of-covid-and-what-the-future-may-hold/): Hear from three HR experts about how they are dealing with the COVID-19 crisis and learn about the technologies they are using to make remote work better. - [Five reads and a webinar that’ll add some sizzle to your summer](https://www.cloudshare.com/blog/five-reads-and-a-webinar-thatll-add-some-sizzle-to-your-summer/): Read these five articles, and watch the sales enablement webinar, which will help you make the most of your summer of training and sales. - [Screen-Sharing’s Got Nothing on a Hands-on Experience. Here’s Why.](https://www.cloudshare.com/blog/screen-sharings-got-nothing-on-a-hands-on-experience-heres-why/): Zoom fatigue is real and virtual labs are the cure. Learn why hands-on training and sales demos & POCs are better than just screen sharing with Zoom. - [How to convince management of the benefits of virtual instructor-led training [eBook]](https://www.cloudshare.com/blog/how-to-convince-management-of-the-benefits-of-virtual-instructor-led-training-ebook/): In this eBook, you will learn how to create a story that captures what you need in order to pitch your management of the benefits of virtual training. - [Why Your Learning and Development Strategy Needs Virtual Training Labs](https://www.cloudshare.com/blog/why-your-learning-and-development-strategy-needs-virtual-training-labs/): Your Learning & Development strategy needs to keep up with the times. Learn why virtual labs is the perfect addition to your training arsenal. - [Finding the right touch in no-touch software sales](https://www.cloudshare.com/blog/finding-the-right-touch-in-no-touch-software-sales/): We're moving from high-touch, face-to-face sales to a virtual, no-touch approach. This post will give you the tools and insights to do no-touch sales right. - [Clear Skies Ahead for the Cloud, but Grounded Businesses Need to Grab Wings](https://www.cloudshare.com/blog/clear-skies-ahead-for-the-cloud-but-grounded-businesses-need-to-grab-wings/): Learn how you can make sure your business is ready for the post-pandemic world and find a path to growth in the coming weeks and continue it down the line. - [7 Best Virtual Sales Practices To Use Now, And Continue Later](https://www.cloudshare.com/resources/webinars/7-best-virtual-sales-practices-to-use-now-and-continue-later/): Watch our webinar titled %%title%%. - [Webinar recap: Analyst insights on changes in software sales and 7 tips for virtual success](https://www.cloudshare.com/blog/webinar-recap-analyst-insights-on-changes-in-software-sales-and-7-tips-for-virtual-success/): Watch Constellation Research's R "Ray" Wang and VP Nicole France talk with Zvi Guterman about the future of software sales and presales. - [Ready? Set? Go! Seven articles that will help you hit the ground running in the post-pandemic world](https://www.cloudshare.com/blog/ready-set-go-seven-articles-that-will-help-you-hit-the-ground-running-in-the-post-pandemic-world/): Read these seven articles from top tech publications on how to come back to work during and after the COVID-19 pandemic and hit the ground running. - [Building the Perfect Business Case for VILT to Win Over Senior Management](https://www.cloudshare.com/resources/ebooks/building-the-perfect-business-case-for-vilt-to-win-over-senior-management/): - [What came first, COVID-19 or the desire for remote working? And what comes next?](https://www.cloudshare.com/blog/what-came-first-covid-19-or-the-desire-for-remote-working-and-what-comes-next/): Virtual labs usage leapt during the month of April 2020 at CloudShare due to the Coronavirus pandemic. What does this mean for remote work in the future? - [10 Steps to convert traditional classroom content into effective virtual instructor-led training [eBook]](https://www.cloudshare.com/blog/10-steps-to-convert-traditional-classroom-content-into-effective-virtual-instructor-led-training-ebook/): In this eBook, you will learn how to take your traditional training and turn it into a successful online virtual training program that scales. - [10 Steps To Convert Classroom Content Into Virtual Instructor-led Training (VILT)](https://www.cloudshare.com/resources/ebooks/10-steps-to-convert-classroom-content-into-virtual-instructor-led-training-vilt/): - [The Big Share: A Q&A with Technical Sales Leader and Remote Veteran, Nir Malik](https://www.cloudshare.com/blog/the-big-share-a-qa-with-technical-sales-leader-and-remote-veteran-nir-malik/): In our latest Big Share, we have Nir Malik discuss with us how to run his sales team remotely and got into how COVID-19 is affecting their business. - [Guest Blog: How to Bridge the Gap Between Classroom and Remote Training](https://www.cloudshare.com/blog/how-to-bridge-the-gap-between-classroom-and-remote-training/): Read about how to make your virtual training more like a physical classroom environment with these tips from Metaswitch's Jimmy Murthi. - [SE Leading Through the New Normal](https://www.cloudshare.com/resources/webinars/se-leading-through-the-new-normal/): - [9 Best Practices for Virtual Remote Training Your Students Will Love [eBook]](https://www.cloudshare.com/blog/9-best-practices-for-virtual-remote-training-your-students-will-love-ebook/): Learn how to build and develop a virtual training program as well as deliver training using virtual instructor-led training methods in this eBook. - [9 Best Practices for Virtual Remote Training Students Will Love](https://www.cloudshare.com/resources/ebooks/9-best-practices-for-virtual-remote-training-students-will-love/): - [[Infographic] Keys to Successful Sales Acceleration](https://www.cloudshare.com/resources/brochures/infographic-keys-to-successful-sales-acceleration/): - [The new normal: Six articles about life during and after COVID](https://www.cloudshare.com/blog/the-new-normal-six-articles-about-life-during-and-after-covid/): Here are six articles that will help you adjust to the new normal of remote work in the times of Coronavirus with tips on how to stay effective and safe. - [4 Things to Consider Before Implementing a Revenue Operations Approach](https://www.cloudshare.com/blog/4-things-to-consider-before-implementing-a-revenue-operations-approach/): Learn why RevOps is a new method to understand revenue and bring all departments together to streamline pre- and post-sales processes to maximize revenue. - [Keeping IT Training and Sales Personal in an Age of Social Distancing](https://www.cloudshare.com/blog/keeping-it-training-and-sales-personal-in-an-age-of-social-distancing/): Learn how to continue your IT software training and sales demos & POCs while working remotely through the use of virtual labs. - [CloudShare for Virtual Training](https://www.cloudshare.com/resources/brochures/cloudshare-training-brochure/): - [CloudShare for Sales Demos and POCs](https://www.cloudshare.com/resources/brochures/empower-your-sales-team-with-the-cloudshare-sales-enablement-solution-2/): - [Webinar Recap: Moving Your Tech Training to the Public Cloud Without Pain](https://www.cloudshare.com/blog/webinar-recap-moving-your-tech-training-to-the-public-cloud-without-pain/): Learn how ForgeRock successfully transitioned to Google Cloud and how CloudShare ensured training continued, on-prem and on public cloud, without a hiccup. - [Remote control: Six articles to help you work effectively from home](https://www.cloudshare.com/blog/remote-control-six-articles-to-help-you-work-effectively-from-home/): Read these six articles with important info on remote working the right way with shutdowns during this Coronavirus edpidemic or any difficult time. - [Navigating Pains When Moving Your Training Solution to the Public Cloud](https://www.cloudshare.com/resources/webinars/navigating-pains-when-moving-your-training-solution-to-the-public-cloud/): Watch our webinar titled %%title%%. - [Advantage Virtual: How Technology Companies Optimize Training with Virtual Labs](https://www.cloudshare.com/resources/ebooks/advantage-virtual-how-technology-companies-optimize-training-with-virtual-labs/): - [Optimizing training with virtual labs: New ebook shows how customer education leaders successfully made the move](https://www.cloudshare.com/blog/optimizing-training-with-virtual-labs-new-ebook-shows-how-customer-education-leaders-successfully-made-the-move/): With the current coronavirus epidemic disrupting in-person training options, smart training pros leverage virtual training for customers and partners. - [Zoom is a beautiful thing; virtual labs are gorgeous. So reach out and touch someone.](https://www.cloudshare.com/blog/zoom-is-a-beautiful-thing-virtual-labs-are-gorgeous-so-reach-out-and-touch-someone/): We love the Zoom platform for meetings and hangouts. But complex software requires virtual training with real IT environments. Why not use them together? - [Five tips to get the most out of remote working and virtual training](https://www.cloudshare.com/blog/five-tips-to-get-the-most-out-of-remote-working/): While working remotely from home, or giving over virtual training classes, remember these 5 things that will keep you, and your team or students, motivated. - [Webinar Recap: 7 Tips for Remote Training When Face to Face Isn't an Option](https://www.cloudshare.com/blog/webinar-recap-7-tips-for-remote-training-when-face-to-face-isnt-an-option/): In this webinar, Zvi Guterman, CEO of CloudShare dicsusses tips for remote training and virtual labs that you may have overlooked. - [When Face to Face Training Isn’t an Option: 7 Tips for Remote Training](https://www.cloudshare.com/resources/webinars/when-face-to-face-training-isnt-an-option-7-tips-for-remote-training/): Watch our webinar about %%title%%. - [The show must go on: How physical events are moving into a virtual realm](https://www.cloudshare.com/blog/the-show-must-go-on-how-physical-events-are-moving-into-a-virtual-realm/): Coronavirus is a serious threat. After cancellations of the world's largest tech events, this post will discuss how to move from physical to virtual events. - [Five Articles from RSA 2020 to Make You More Cyber Aware](https://www.cloudshare.com/blog/five-articles-from-rsa-2020-to-make-you-more-cyber-aware/): Check out these five articles, plus a video, from the RSA Conference 2020 that will keep you up to date iwth cybersecurity practices. - [A Business Acceleration Cloud Fairy Tale](https://www.cloudshare.com/blog/a-business-acceleration-cloud-fairy-tale/): The fairy tale story of a princess locked in a tower and forced to work to set herself free. There's a frog, a mean king, and business acceleration cloud. - [How Does Cloud-based Virtual Training Fit into Your Digital Transformation?](https://www.cloudshare.com/blog/how-does-cloud-based-virtual-training-fit-into-your-digital-transformation/): Here are the reasons why you need to consider your virtual training strategy in your organization's digital transformation and why it's key for customers. - [RSA Conference 2020: Making Cybersecurity About Humans](https://www.cloudshare.com/blog/rsa-conference-2020-making-cybersecurity-about-humans/): Meet us at RSA Conference 2020 to talk about virtual cybersecurity labs for cyber ranges, war games, and employee training. - [The Big Share: A Q&A with Renown Israeli Cyber Expert Zohar Rozenberg](https://www.cloudshare.com/blog/the-big-share-a-qa-with-renown-israeli-cyber-expert-zohar-rozenberg/): We caught up with Zohar Rozenberg, VP of cyber investments at Elron Ltd to discuss the cybersecurity landscape and Israel's cyber companies in particular. - [Webinar Recap: Constellation Research, Check Point Software Technologies and CloudShare Discuss New Business Acceleration Cloud](https://www.cloudshare.com/blog/webinar-recap-constellation-research-check-point-software-and-cloudshare-discuss-new-business-acceleration-cloud/): Constellation Research along with CloudShare presented the new category Business Acceleration Cloud, - [Sharing is Caring: Why CloudShare is a Better Option for Ravello Customers than Oracle](https://www.cloudshare.com/blog/sharing-is-caring-why-cloudshare-is-a-better-option-for-ravello-customers-than-oracle/): While a public cloud might offer better pricing, Ravello customers will have more complications than with a specialized, ready-to-use cloud like CloudShare. - [How Business Acceleration Cloud is Revolutionizing Software Sales](https://www.cloudshare.com/resources/webinars/how-business-acceleration-cloud-is-revolutionizing-software-sales/): Watch our webinar about %%title%%. Enjoy it. - [Cybertech Global 2020 Cybersecurity Conference - What we can expect to see in Tel Aviv](https://www.cloudshare.com/blog/cybertech-global-cybersecurity-conference-what-we-can-expect-to-see-in-tel-aviv/): Meet us at CyberTech Global's cybersecurity conference to learn about how virtual labs and training can help keep your organization secure from attacks. - [Five training articles (and a podcast) for generating hot ideas this winter](https://www.cloudshare.com/blog/five-training-articles-and-a-podcast-for-generating-hot-ideas-this-winter/): Here are five great training articles you should read (and a podcast to listen to) which will help you create your own training and learning content. - [Customer Education & Training in 2020: Are you ready?](https://www.cloudshare.com/resources/webinars/customer-education-training-in-2020-are-you-ready/): - [Webinar: Constellation Research and Check Point Software on Business Acceleration Cloud and Software Sales](https://www.cloudshare.com/blog/webinar-constellation-research-and-check-point-software-on-business-acceleration-cloud-and-software-sales/): On January 22 at 1 p. m. ET, we’re hosting a webinar called “How Business Acceleration Cloud is Revolutionizing Software... - [Customer Education and Training in 2020... and Beyond [WEBINAR]](https://www.cloudshare.com/blog/customer-education-and-training-today-and-beyond-webinar/): Join Sumeru Chatterjee (Gong.io) and Lee Berkman as they reveal their nine predictions for customer education and training for the next year and beyond. - [Why GDPR Compliance in the Cloud Matters](https://www.cloudshare.com/blog/gdpr-compliance-cloud-matters/): The move to support GDPR requires cloud providers & enterprises to adapt internal processes & policies, requiring a significant amount of effort & resources. - [Thinking Beyond the Traditional LMS](https://www.cloudshare.com/blog/thinking-beyond-the-traditional-lms/): Is a traditional LMS enough these days? Learn why there is more to a learning platform than you think and what technologies are available. - [My 5 Favorite Holiday Movies and What I Learned](https://www.cloudshare.com/blog/my-5-favorite-holiday-movies-and-what-i-learned/): Here are 5 holiday movies that spread happiness, cheer, and laughter and have taught me lessons related to my work at CloudShare. - [Analyze this: 5 ways data can help build super sales engineers and teams](https://www.cloudshare.com/blog/analyze-this-5-ways-data-can-help-build-super-sales-engineers-and-teams/): SEs make the complex understandable, know customer behavior and ensure value is powerfully communicated. Here are 5 tips for greater success as an SE. - [Moving on from Ravello: Does your training look like an over-edited Tinder selfie?](https://www.cloudshare.com/blog/moving-on-from-ravello-does-your-training-look-like-an-over-edited-tinder-selfie/): Ravello end of life is near. Don't get stuck using public clouds for your virtual training. CloudShare's virtual IT labs are here for you. - [Hey Zvi, what do you see?
CloudShare’s leader takes a look at the year ahead in training and sales enablement](https://www.cloudshare.com/blog/hey-zvi-what-do-you-see-cloudshares-leader-takes-a-look-at-the-year-ahead-in-training-and-sales-enablement/): CloudShare's CEO, Zvi Guterman shares his thoughts on trends and predictions on virtual IT labs, training, sales enablement, and more for 2020. - [Six great reads for training and sales leaders to inspire by the fire this holiday season](https://www.cloudshare.com/blog/six-great-reads-for-training-and-sales-leaders-to-inspire-by-the-fire-this-holiday-season/): Read these 6 fantastic articles on sales and training over the holidays for some inspiration on how to grow your programs in 2020. - [Giving Thanks, Wherever You Are!](https://www.cloudshare.com/blog/giving-thanks-wherever-you-are/): CloudShare is thankful for many things this holiday season, and we would like to share this short poem with you about us and our journey. - [Oracle Ravello End of Life: Hey You, Get Off Ravello and Onto Our Cloud!](https://www.cloudshare.com/blog/oracle-ravello-end-of-life-hey-you-get-off-oracle-ravello-and-onto-our-cloud/): Oracle Ravello recently announced virtual training and sandbox end of life. CloudShare's virtual IT labs are the best alternative to replace Ravello Oracle. - [Workforce Watch: Lowering Employee Cyber Risk During the Online Holiday Shopping Season](https://www.cloudshare.com/blog/workforce-watch-lowering-employee-cyber-risk-during-the-online-holiday-shopping-season/): Cyber Monday is rapidly approaching and that means employee shopping online at work and with company devices will increase dramatically.... - [VMware ESXI Nested Virtualization](https://www.cloudshare.com/blog/vmware-esxi-nested-virtualization/): View how Vmware ESXI Nested Virtualization opens the door to use cases such as development and testing, virtual training, or sales demos. - [[Infographic] The Keys to Executing Effective Sales Enablement](https://www.cloudshare.com/blog/infographic-the-keys-to-executing-effective-sales-enablement/): Learn some interesting facts and statistics about sales enablement struggles, best practices, and sales training in this infographic. - [[Infographic] The Keys to Executing Effective Sales Enablement](https://www.cloudshare.com/resources/brochures/infographic-the-keys-to-executing-effective-sales-enablement-2/): Learn some interesting facts and statistics about sales enablement struggles, best practices, and sales training in this infographic. - [A Halloween Sales Tale: The Terrifying Black Box](https://www.cloudshare.com/blog/a-halloween-sales-tale-the-terrifying-black-box/): A scary halloween tale of sales enablement, the Terrifying Black Box tells the story of a woman and mean boss dealing with a black box of demos and POCs. - [10 Sales Resources to Help You Close 2019 with Momentum](https://www.cloudshare.com/blog/10-sales-resources-to-help-you-close-2019-with-momentum/): Check out these 10 pre-sales and sales resources to up your game and help you close more deals by the end of the year and into the next. - [Thoughts from Leaders for National Business Women’s Week](https://www.cloudshare.com/blog/thoughts-from-leaders-for-national-business-womens-week/): We share the inspirational stories of four women in leadership roles in the fields of sales, training, and programming for National Business Women's Week. - [Let’s Catch Up: A Recap of Cloudshare Updates and Resources to Help You Get Ahead](https://www.cloudshare.com/blog/lets-catch-up-a-recap-of-cloudshare-updates-and-resources-to-help-you-get-ahead/): We just wanted to share our latest updates in the past few months that you may have missed. Catch up on GCP, Azure, and content updates. - [CloudShare Enables Advanced to Train More With Less Under Any Conditions](https://www.cloudshare.com/resources/case-studies/cloudshare-enables-advanced-to-train-more-with-less-under-any-conditions/): - [Webinar Recap: How to Maximize your SE Salary](https://www.cloudshare.com/blog/webinar-recap-how-to-maximize-your-se-salary/): Want to know how to earn more money as an SE right now? Here are 6 solid tips to maximizing your sales engineering salary. - [10 Sales Engineering Experts You Should Be Following on Twitter](https://www.cloudshare.com/blog/10-sales-engineering-experts-you-should-be-following-on-twitter/): Follow these ten sales engineering influencers to learn more about what they are talking about and get tips about being a better SE. - [How to Maximize Your SE Salary Webinar: The Inside Scoop](https://www.cloudshare.com/resources/webinars/how-to-maximize-your-se-salary-webinar-the-inside-scoop/): Watch our webinar titled %%title%%. Enjoy it. - [Webinar Recap: Software Training Made Easy with Seamless Integration - The Tufin Story](https://www.cloudshare.com/blog/webinar-recap-software-training-made-easy-with-seamless-integration-the-tufin-story/): Watch this webinar to learn how Tufin integrated CloudShare virtual labs and Docebo's LMS to create an award-winning training solution. - [Back to (Virtual) School: 5 Tips to Overcome Employee Training Challenges](https://www.cloudshare.com/blog/back-to-virtual-school-5-tips-to-overcome-employee-training-challenges/): Learn five ways virtual training can help make employee training better and ensure you get the most out of your corporate training program. - [Cybersecurity Virtual Training Benefits with Hands-On Labs](https://www.cloudshare.com/blog/cybersecurity-virtual-training-benefits-with-hands-on-labs/): Digital technology is essential for modern businesses. Without tools like cloud software, artificial intelligence, and smartphones, you simply cannot remain... - [5 training articles we’re falling hard for this autumn season](https://www.cloudshare.com/blog/5-training-articles-were-falling-hard-for-this-autumn-season/): Read these articles we have been enjoying the past month all about virtual training, hands-on training, learning and developments, and more. - [Software Training Made Easy With Seamless Integration: The Tufin Story](https://www.cloudshare.com/resources/webinars/software-training-made-easy-with-seamless-integration-the-tufin-story/): Watch our webinar titled %%title%%. Check it out. - [Conventional vs. Cloud – Why Is Cloud-Based Training So Popular?](https://www.cloudshare.com/blog/conventional-vs-cloud-why-is-cloud-based-training-so-popular/): Why have virtual cloud training platforms become so popular? Read full comparison of classroom training platforms to cloud-based training platforms here. - [4 Simple Ways to Cut Your Software Learning Budget in 2020](https://www.cloudshare.com/blog/4-simple-ways-to-cut-your-software-learning-budget-in-2020/): Learn four ways to trim your software training budget including virtual training labs, aligning needs, training instructors, and customer success. - [10 Articles to Help Sales Leaders Cure Those End-of-Summer Blues](https://www.cloudshare.com/blog/10-articles-to-help-sales-leaders-cure-those-end-of-summer-blues/): Here are 10 sales and sales enablement articles and podcasts you may have missed that will teach you about everything from B2B sales to sales engineering. - [The Big Share: A Q&A with CloudShare’s Lee Berkman on Virtual IT Labs and Best Practices](https://www.cloudshare.com/blog/the-big-share-a-qa-with-cloudshares-lee-berkman-on-virtual-it-labs-and-best-practices/): Our own Lee Berkman, virtual IT labs specialist, answers various questions about virtual labs for both training and sales demos and POCs. - [POC Environment Set-up for Sales Engineers](https://www.cloudshare.com/blog/poc-environment-set-up-for-sales-engineers/): If you’re a sales engineer tasked with showing off software to potential buyers, don’t discount the merits of the Proof of Concept stage. - [Webinar Recap: Trainers Tune In to Learn Secrets of Great Training Programs](https://www.cloudshare.com/blog/webinar-recap-trainers-tune-in-to-learn-secrets-of-great-training-programs/): Advanced and CloudShare dive into the secrets for creating great training programs with virtual labs that helped Advanced scale and expand their courses - [The Secret to Delivering Engaging Training Programs with Fewer Resources](https://www.cloudshare.com/resources/webinars/the-secret-to-delivering-engaging-training-programs-with-fewer-resources/): Watch our webinar titled %%title%%. - [Software Training Labs in the Modern Enterprise](https://www.cloudshare.com/blog/software-training-labs-in-the-modern-enterprise/): Modern enterprises with complex systems need scalable software training tat doesn't affect their production enviroment. Virtual labs is the answer. See why. - [Labor Daze: History and How Training Can Help Handle Modern Talent Shortages](https://www.cloudshare.com/blog/labor-daze-history-and-how-training-can-help-handle-modern-talent-shortages/): This post discusses the history of labor day on its 125th anniversary and how it connects with modern day training and the talent shortage. - [CloudShare Takes Gold in Training, Bronze for Hot Cloud Tech in Coveted IT Awards](https://www.cloudshare.com/blog/cloudshare-takes-gold-in-training-bronze-for-hot-cloud-tech-in-coveted-it-awards/): We're proud to have won two awards in the Network Product Guide 14th annual IT World Awards - Gold in the Training Awareness and Education Program category! - [Cloud Cybersecurity Training for Employees The Right Way](https://www.cloudshare.com/blog/heres-the-right-approach-to-cloud-cybersecurity-training-for-your-staff/): Keeping your employees educated on cybersecurity is important. Learn how to educate your employees with cloud cybersecurity training. - [Why You Should Be Using a Cloud LMS for Your Enterprise in 2019](https://www.cloudshare.com/blog/why-you-should-be-using-a-cloud-lms-for-your-enterprise-in-2019/): A cloud LMS is the only way to run a training organization today. Learn why and how to implement a cloud-based LMS and integrate it with virtual labs. - [Upcoming Webinar: Top Business Software Provider Details How its Virtual Training Soared With the Cloud](https://www.cloudshare.com/blog/upcoming-webinar-top-business-software-provider-details-how-its-virtual-training-soared-with-the-cloud/): Join this webinar with training experts from Advanced to learn how using a virtual lab solution for software training enables them to scale their training. - [Is the Demo Dead? Four Sales Engineering Experts Weigh In [eBook]](https://www.cloudshare.com/blog/has-the-demo-died-four-se-experts-weigh-in-on-the-past-present-and-future-of-sales-engineering/): CloudShare interviewed four experts in pre-sales and sales engineering aboput their thoughts on the future of SEs, demos, proofs-of-concept and more. - [Has the Demo Died? Four experts on the past, present, and future of sales engineering](https://www.cloudshare.com/resources/ebooks/has-the-demo-died-four-experts-on-the-past-present-and-future-of-sales-engineering/): - [Did You Hear the One About the Department of Motor Vehicles’ (DMV) Training?](https://www.cloudshare.com/blog/did-you-hear-the-one-about-the-department-of-motor-vehicles-dmv-training/): The DMV wasted everyone's time doing live training during work hours. Here's how virtual training could have made the experience better for everyone. - [5 Reasons Why Virtual Training Software Is So Successful](https://www.cloudshare.com/blog/5-reasons-why-virtual-training-software-is-so-successful/): In this post we give 5 reasons to use virtual training software for your training organization including cost, convenience, and integration. - [5 Best Ways Virtual Training Labs Enhance Workplace E-Learning](https://www.cloudshare.com/blog/best-ways-virtual-training-labs-enhance-workplace-e-learning/): Learn how virtual training labs enhance and modernize workplace e-learning with instructor-led, self-paced, and virtual instrcutor-led training. - [10 Training Resources You Can’t Miss in Our Virtual Training Leader’s Summer Kit](https://www.cloudshare.com/blog/10-training-resources-you-cant-miss-in-our-virtual-training-leaders-summer-kit/): Check out these virtual training resources, communities, podcasts and technology solutions to help you better meet learner expectations. - [Vacation Salvation: Training a Cybersecurity Team So Your Holiday Isn’t Hacked](https://www.cloudshare.com/blog/vacation-salvation-training-a-cybersecurity-team-so-your-holiday-isnt-hacked/): Learn some tricks for how to properly train your cybersecurity team using virtual labs and other methods so you can spend more time on vacation. - [Virtual Labs & LMS Integration for Enterprises](https://www.cloudshare.com/blog/virtual-labs-lms-integration-for-enterprises/): Virtual labs with LMS integration is the future of training for businesses and education in general. Why? Cost, convenience, and control. - [Tufin Customer Testimonial - Virtual Training Labs](https://www.cloudshare.com/resources/case-studies/tufin-customer-testimonial-virtual-training-labs/): - [A Virtual Training Feast for Those With A Taste for Software](https://www.cloudshare.com/blog/a-virtual-training-feast-for-those-with-a-taste-for-software/): The Virtual Training Snack Pack offers you all the virtual training resources you need in one place, from eBooks to webinars to videos. - [The Virtual Training Snack Pack](https://www.cloudshare.com/resources/brochures/the-virtual-training-snack-pack/): Read our Virtual Training Snack Pack to discover all the delicious training resources and insights in one place. - [Revolutionizing Training: Independence, Freedom and Fireworks](https://www.cloudshare.com/blog/revolutionizing-training-independence-freedom-and-fireworks/): Learn how to gain training independence this July 4th and how CloudShare believes in the freedom and unity embedded in the American tradition. - [The Path To Training Success & Profitability: Webinar Wrap Up](https://www.cloudshare.com/blog/the-path-to-training-success-profitability-webinar-wrap-up/): In this webinar you will learn how to successfully turn your training program into a revenue generator in four easy steps and with virtual training labs. - [Keep your cloud-based (virtual) training cool during the dog days of summer](https://www.cloudshare.com/blog/keep-your-cloud-based-virtual-training-cool-during-the-dog-days-of-summer/): Check out these four tips to help refresh your training efforts and make the most of your virtual instructor-led training and customer education programs. - [The Blueprint for a Successful and Profitable Training Program](https://www.cloudshare.com/resources/webinars/the-blueprint-for-a-successful-and-profitable-training-program/): Watch our webinar titled %%title%%. - [The Big Share: A Q&A with CloudShare’s Sheila Aharoni on Building a Powerful Sales Team](https://www.cloudshare.com/blog/the-big-share-a-qa-with-cloudshares-sheila-aharoni-on-building-a-powerful-sales-team/): Sheila, VP global sales, gives insight into sales leadership, corporate culture, and career advice in this interview spanning a number of topics. - [Upcoming Webinar: Creating a Blueprint for a Successful and Profitable Training Program](https://www.cloudshare.com/blog/webinar-creating-successful-profitable-training-program/): Join this webinar with Learndot and CloudShare to learn the steps to turn your training organization from a cost center to a profit center. - [Virtual Labs Before and After: The BWise® Training Case Study Webinar Recap](https://www.cloudshare.com/blog/virtual-labs-before-and-after-the-bwise-training-case-study/): In this webinar, Vincent Perquin of BWise and Lee Berkman of CloudShare discuss how to go from on-premise to cloud-based virtual IT labs for training. - [Virtual Labs Before and After: The BWise® Training Case Study Webinar](https://www.cloudshare.com/resources/webinars/virtual-labs-before-and-after-the-bwise-training-case-study-webinar/): Watch our webinar titled %%title%%. - [How Do You Make the Best Cloud Training Better? Google It!](https://www.cloudshare.com/blog/how-do-you-make-the-best-cloud-training-better-google-it/): CloudShare takes great pride in providing the most powerful, flexible and immersive virtual IT labs available. Still, you don’t stay... - [The 2024 Sales Engineer Webinar with John Care](https://www.cloudshare.com/resources/webinars/the-2024-sales-engineer-webinar-with-john-care/): Watch our webinar titled %%title%%. - [Meet CloudShare at Training Industry Conference & Expo 2019](https://www.cloudshare.com/blog/meet-cloudshare-at-training-industry-conference-expo-2019/): Come meet our team at TICE 2019 in Raleigh, NC. We are excited to be a Gold Sponsor and we look forward to speaking with you about your training needs! - [Upcoming Webinar: Migrating Your Training to the Cloud - The BWise® Case Study](https://www.cloudshare.com/blog/upcoming-webinar-migrating-your-training-to-the-cloud-the-bwise-case-study/): Join the upcoming webinar and learn how a leading GRC company grew revenues with CloudShare's specialized cloud for virtual training labs - [The 2024 Sales Engineer Webinar: John Care on the Future of Technical Sales](https://www.cloudshare.com/blog/the-2024-sales-engineer-webinar-john-care-on-the-future-of-technical-sales/): John presented a fascinating look at both the current and future states of sales engineering, and the ways you can ensure your job is not automated. - [11 Sales Enablement Communities & Influencers to Follow](https://www.cloudshare.com/blog/11-sales-enablement-communities-influencers-to-follow/): After speaking to our customers, partners and others, our team created the list of the 11 sales enablement communities & influencers to follow. - [The ABCs of Achieving Success with LMS](https://www.cloudshare.com/blog/the-abcs-of-achieving-success-with-lms/): The e-learning market continues to expand and evolve rapidly. Let’s take a look at the ABCs of achieving success with an LMS and a VTL. - [Upcoming Webinar: Sales Engineers to Get a Look at their Future](https://www.cloudshare.com/blog/upcoming-webinar-sales-engineers-to-get-a-look-at-their-future/): Are you an SE who wants to see the future so you can make yours even brighter? Register today for our “The 2024 Sales Engineer” webinar. - [12 Ways to Chart a Successful Career in Sales Engineering](https://www.cloudshare.com/resources/ebooks/12-ways-to-chart-a-successful-career-in-sales-engineering-2/): Our new eBook, provides you with concrete tips that you can start using immediately to accelerate your SE career. - [12 ways to chart a successful career in sales engineering](https://www.cloudshare.com/blog/12-ways-to-chart-a-successful-career-in-sales-engineering/): Our new eBook, provides you with concrete tips that you can start using immediately to accelerate your SE career. - [Webinar Recap: Delivering Effective (Virtual) Training for the Modern Learner](https://www.cloudshare.com/blog/webinar-recap-delivering-effective-virtual-training-for-the-modern-learner/): Have you ever asked yourself the following questions: What are the modern learner’s preferences? How do I deliver them the... - [Don’t Let These 5 Leadership Issues Tax Your Sales Team’s POCs & Demos](https://www.cloudshare.com/blog/dont-let-these-5-leadership-issues-tax-your-sales-teams-pocs-demos/): It’s tax season, and while most of us have finished our returns, the pain lingers for many. Some need to... - [7 IT Training Easter Eggs You Don't Want to Miss](https://www.cloudshare.com/blog/7-it-training-easter-eggs-you-dont-want-to-miss/): Have you ever seen an Alfred Hitchcock movie and thought you saw Hitchcock himself on screen? You weren’t hallucinating. Hitchcock... - [How BWise modernized its training academy with CloudShare Virtual Training Labs](https://www.cloudshare.com/resources/case-studies/how-bwise-modernized-its-training-academy-with-cloudshare-virtual-training-labs-2/): - [How BWise® modernized its training academy with CloudShare Virtual Training Labs](https://www.cloudshare.com/blog/how-bwise-modernized-its-training-academy-with-cloudshare-virtual-training-labs/): “I wanted to dream up better course materials and improve training quality, not lose sleep worrying over the technical issues... - [Learning by Doing: How to Train the Modern Learner](https://www.cloudshare.com/resources/webinars/learning-by-doing-how-to-train-the-modern-learner/): Watch our webinar titled %%title%%, with Learndot. - [3-2-1 Action! Win the Cybersecurity PoC Game with Movie-Making Innovation](https://www.cloudshare.com/blog/3-2-1-action-win-the-security-sales-game-with-movie-making-innovation/): Here are a few filmmaking tips that your security sales teams can use to make sure they fully showcase what you have to offer. - [Why You Need Virtual IT Labs for Software Training](https://www.cloudshare.com/blog/why-you-need-virtual-it-labs-for-software-training/): In this blog post, we offer 3 crucial reasons you need virtual IT labs: Isolation, Control, and Availability. Learn more in the post. - [Don’t miss out! Join the Learning by Doing webinar](https://www.cloudshare.com/blog/dont-miss-out-join-the-learning-by-doing-webinar/): Let’s start with the webinar details. When: Tuesday, April 9 at 1pm ET What: Join us and our colleagues from... - [Make an (April) Fool of Cyber Attackers with Virtual IT Labs](https://www.cloudshare.com/blog/make-an-april-fool-of-cyber-attackers-with-virtual-it-labs/): It’s the most wonderful time of the year – if you’re a prankster at heart. That’s right, it’s April Fool’s... - [Spring Cleaning for Training Leaders: Embrace Your Inner KonMari](https://www.cloudshare.com/blog/spring-cleaning-for-training-leaders-embrace-your-inner-konmari/): Most of us today have far more possessions than we actually need. We know we should clean things up and... - [The Training Leader’s Checklist for Choosing the Best Virtual Training Lab Solution](https://www.cloudshare.com/blog/the-training-leaders-checklist-for-choosing-the-best-virtual-training-lab-solution/): Just like airline pilots train on flight simulators, software learners need to learn in safe, realistic environments where they are... - [Buyer's Guide: Getting Your Training into the Cloud](https://www.cloudshare.com/resources/ebooks/buyers-guide-getting-your-training-into-the-cloud/): Download our %%title%%. - [CloudShare for Support and IT](https://www.cloudshare.com/resources/brochures/cloudshare-for-support-and-it/): - [Better than Blarney: Capturing Sales Gold with Virtual IT Labs and POCs](https://www.cloudshare.com/blog/better-than-blarney-capturing-sales-gold-with-virtual-it-labs-and-pocs/): St. Patrick’s Day brings with it reminders of Irish wit, wisdom, and a hope for luck. It could be said... - [RSA Conference 2019: A Call for Diversity, Trust & Frenemies](https://www.cloudshare.com/blog/rsa-conference-2019-a-call-for-diversity-trust-frenemies/): As those in cybersecurity and related industries know, the 2019 RSA Conference just concluded. We were all there for one overarching reason: to combat cybercrime. - [The Balancing Act: A look at the gender parity within technology](https://www.cloudshare.com/blog/the-balancing-act-a-look-at-the-gender-parity-within-technology/): International Women’s Day - are we even need such a day anymore? Perhaps others ask themselves the same question? - [2019 Cybertech Conference: Collaborating, Training and the Dark Side of AI](https://www.cloudshare.com/blog/2019-cybertech-conference-collaborating-training-and-the-dark-side-of-ai/): Happened to miss 2019 Cybertech conference? Here are the top takeaways that resonated with me and the CloudShare team. - [7 Tips for Virtual IT Training Success from Influencers in 2019](https://www.cloudshare.com/blog/7-tips-for-virtual-it-training-success-from-influencers-in-2019/): Virtual IT Training Influencer Insights: successful executives share their most poignant pieces of advice in Cloudshare’s newest guide. - [The Influencers Guide to Greater Training Efficiency and Profitability in 2019](https://www.cloudshare.com/resources/ebooks/the-influencers-guide-to-greater-training-efficiency-and-profitability-in-2019/): Read our eBook %%title%%. - [4 Reasons for Creating a Virtual Training Culture for your Enterprise](https://www.cloudshare.com/blog/4-reasons-for-creating-a-virtual-training-culture-for-your-enterprise/): Digital transformation is having a dramatic impact on business. According to Gartner, an overwhelming majority of executives believe if their companies... - [Love Is in the Cloud: 5 Ways Companies Are Smitten with Virtual IT Labs](https://www.cloudshare.com/blog/love-is-in-the-cloud-5-ways-companies-are-smitten-with-virtual-it-labs/): Here are five reasons why forward-thinking companies are smitten with virtual IT labs for software training. - [Don’t Let Poor IT Training Freeze Your Productivity](https://www.cloudshare.com/blog/dont-let-poor-it-training-freeze-your-productivity/): While the business impact of these weather conditions may be temporary, it does bring to mind how the polar vortex is similar to poorly trained employees. - [4 Ways Your Virtual Training Can Mirror Bandersnatch](https://www.cloudshare.com/blog/4-ways-your-virtual-training-can-mirror-bandersnatch/): Here are four ways your corporate training can help students choose their own adventures as they learn. - [How to Embrace an Omnichannel Approach to Training](https://www.cloudshare.com/blog/how-to-embrace-an-omnichannel-approach-to-training/): It’s the beginning of a new year and 2019 prediction pieces from almost every industry are overwhelming your inbox, news... - [Creating Command School: Training Like Ender’s Game](https://www.cloudshare.com/blog/creating-command-school-training-like-enders-game/): While your organization may not be tasked with repelling alien invaders, you can create virtual training labs to help learners get acquainted with your software. Here are some of our tips – if you choose to accept this mission...learn how you can model your training programs after the International Fleet (I.F.) in a way that brings the learners true proficiency. - [At last: CloudShare reveals Santa’s big secret…](https://www.cloudshare.com/blog/at-last-cloudshare-reveals-santas-big-secret/): How can Santa deliver to so many homes, all over the world, all in just one evening? Maybe you’ve already guessed: He’s found the perfect cloud-based platform, one that works just right for his organization. - [Channel the Holiday Spirit for Year-Round Training Magic That’ll Bring Your Team Together](https://www.cloudshare.com/blog/channel-the-holiday-spirit-for-year-round-training-magic-thatll-bring-your-team-together/): CloudShare breaks down ways you can channel that holiday spirit to create training magic throughout the year that’ll bring your team closer together. - [2019 Virtual IT Labs Predictions: Multi-cloud and multi-step to advance training industry](https://www.cloudshare.com/blog/2019-virtual-it-labs-predictions-multi-cloud-and-multi-step-to-advance-training-industry/): As the year draws to a close, it’s natural to wonder what 2019 will bring. In this blog we'll reflect on changes we’ve seen and developing trends that can show how you'll want to approach your virtual IT labs in the year ahead. - [3 considerations for training millennials on emerging technologies](https://www.cloudshare.com/blog/3-considerations-for-training-millennials-on-emerging-technologies/): The rise of artificial intelligence (AI) and an emerging millennial workforce is challenging the training practices of enterprises worldwide. While... - [Trust is Key but SalesTech Helps](https://www.cloudshare.com/blog/trust-is-key-but-salestech-helps/): LinkedIn recently released its Third Annual State of Sales Report and some of the data paints an intriguing picture of how sales... - [Training matters: 2 Data-driven reasons for investing in corporate training](https://www.cloudshare.com/blog/training-matters-2-data-driven-reasons-for-investing-in-corporate-training/): With only 8% of companies measuring the impact of their corporate training, many training departments’ contributions go unnoticed. As holiday season kicked... - [A Recipe for Technology Sales Success this Thanksgiving Season](https://www.cloudshare.com/blog/a-recipe-for-technology-sales-success-this-thanksgiving-season/): Success in sales is often about making a prospect’s life easier. If you can do that significantly, you’ll not only... - [It’s National Clean Your Refrigerator Day](https://www.cloudshare.com/blog/its-national-clean-your-refrigerator-day/): 5 simple steps to toss inefficiencies and reboot your team to kick off 2019 clutter-free Are you scared to open... - [Churn Burns - 21 Tactics to Increase Retention of Your SaaS Customers](https://www.cloudshare.com/resources/ebooks/churn-burns-21-tactics-to-increase-retention-of-your-saas-customers/): The secret to success in SaaS is not only acquiring customers, but holding onto them. What does it take to... - [Avoid Getting Burned by Churn With Our New E-book](https://www.cloudshare.com/blog/avoid-getting-burned-by-churn-with-our-new-e-book/): Regardless of the size of your software as a service (SaaS) solution, customer retention is top of mind for every... - [A Halloween Tale: The Sales Demo Spell](https://www.cloudshare.com/blog/a-halloween-tale-the-sales-demo-spell/): We hope you enjoy this Halloween (not really) spooky sales demo poem! - [Webinar: How to get the best out of your SE team - New tools and insights](https://www.cloudshare.com/blog/webinar-how-to-get-the-best-out-of-your-se-team-new-tools-and-insights/): How can you build a great sales engineering dream team? And once you’ve built it, how can you prove it’s great? We... - [Learn by doing: Top takeaways from the Learndot, Atlassian and CloudShare webinar](https://www.cloudshare.com/blog/learn-by-doing-top-takeaways-from-the-learndot-atlassian-and-cloudshare-webinar/): There are two reasons we love webinars. One, they let us respond interactively in real time to questions. Secondly, they... - [CloudShare Wins Best Software-Defined Infrastructure Product at the Cloud Excellence Awards 2018](https://www.cloudshare.com/blog/cloudshare-wins-best-software-defined-infrastructure-product-at-the-cloud-excellence-awards-2018/): CloudShare is honored to win Computing’s 2018 Cloud Excellence Awards in the category of Best Software Defined Infrastructure Product. The Computing awards... - [How to Prove the True Value of a Sales Engineering Team](https://www.cloudshare.com/resources/webinars/how-to-prove-the-true-value-of-a-sales-engineering-team/): Watch our webinar titled %%title%%. - [Webinar: Squad goals – How to Prove the True Value of a Sales Engineering Team](https://www.cloudshare.com/blog/webinar-squad-goals-how-to-prove-the-true-value-of-a-sales-engineering-team/): Updated: Oct 18, 2018 Is your sales engineering team under appreciated and under-funded? Are you worried it will be the... - [Built for Success: How Customer Success Teams Boost Your Bottom Line](https://www.cloudshare.com/blog/built-for-success-how-customer-success-teams-boost-your-bottom-line/): People often use customer service and customer success interchangeably in conversation. Remove “customer” from the phrases and you’ll see the... - [Five tips so your demos don’t derail deals](https://www.cloudshare.com/blog/five-tips-so-your-demos-dont-derail-deals/): You’ve been working with the prospect for months, and, finally, the prospect has set a time on her calendar to... - [Why Virtual IT Labs Should Be in Your SalesTech Stack](https://www.cloudshare.com/blog/virtual-labs-salestech-stack/): Today’s informed buyers require a new sales approach. Here are five reasons B2B sales teams should consider virtual IT labs. - [3 Corporate Training Mistakes That Keep Your Department Sweaty, Stressed & Small](https://www.cloudshare.com/blog/3-corporate-training-mistakes-keep-department-sweaty-stressed-small/): Discover 3 common mistakes to avoid in order to relieve some of the pressure, create more effective training and earn your team a bigger piece of the budget pie. - [CloudShare Expands Single Sign-On (SSO) Support with OpenID Connect](https://www.cloudshare.com/blog/cloudshare-expands-single-sign-sso-support-openid-connect/): CloudShare now supports OpenID Connect SSO, allowing enterprises to easily implement SSO while meeting their security needs and increasing convenience for users. - [Why Spectacular Training for SaaS Applications is the Winning Recipe for Customer Stickiness](https://www.cloudshare.com/blog/spectacular-training-saas-applications-winning-recipe-customer-stickiness/): One of the basic and most critical stages of customer success is software customer training. Software training is widely acknowledged today to get customers to adopt and continue to use the platform long after the initial sale. - [3 Reasons That Keep Your SE Department Small & Undervalued (& How to Overcome Them)](https://www.cloudshare.com/blog/3-reasons-keep-se-department-small-undervalued-overcome/): If you feel your sales engineering team is underappreciated, under-budgeted, and is quick to become the target whenever your company decides to downsize, you're not alone. We know that SE managers everywhere are dealing with the exact same situation. That's why we've decided to highlight 3 very common mistakes made by SE managers and suggest ways you can overcome them. - [How to Overcome the 4 Key Challenges of SaaS Training](https://www.cloudshare.com/resources/whitepapers/overcome-4-key-challenges-saas-training/): Don’t risk losing customers to ineffective and outdated training tools. Discover the key to effective SaaS training that speeds onboarding and... - [A Guide to Proving the True Value of Sales Engineering Teams to the C-Suite](https://www.cloudshare.com/resources/ebooks/guide-proving-true-value-sales-engineering-teams-c-suite/): Sales engineering departments everywhere are underappreciated and under-budgeted. It doesn’t have to be this way.  We spoke with leading SE... - [Now Available: CloudShare Training Solution for SaaS to Ensure Immediate Customer Value](https://www.cloudshare.com/blog/cloudshare-training-solution-saas-ensure-immediate-customer-value/): aaS applications are also easy for organizations to turn away. If users aren’t adopting the technology as expected, the pay-as-you-go model invites cancellation. Retention is why training is so critical to success for SaaS vendors, and it’s why we built CloudShare Training Solution for SaaS, which is now available. - [CloudShare Recognized as Top Training Delivery Provider by Training Industry](https://www.cloudshare.com/blog/cloudshare-recognized-top-training-delivery-provider-training-industry/): CloudShare was named 2018 Top Training Delivery Company! CloudShare's virtual training lab solution powers thousands of hands-on software training sessions each month, from virtual instructor-led classes, self-paced and certification courses, to onsite training at company and industry events. - [SaaS Training: Isn’t It Time to Get Your Cloud On?](https://www.cloudshare.com/blog/saas-training-isnt-time-get-cloud/): Discover the ideal SaaS training solution that will enable SaaS providers to execute with processes needed to create an excellent user experience and optimize efficiency and return on investment. - [CloudShare Announced as Finalist in Computing Cloud Excellence Awards 2018](https://www.cloudshare.com/blog/cloudshare-announced-finalist-computing-cloud-excellence-awards-2018/): The judges have spoken! We are proud to share that we have been shortlisted for Computing’s 2018 Cloud Excellence Awards in the category of Best Software- Defined Infrastructure Product, in the good company of Box and AT&T Business Services among others. - [Webinar On-Demand: A New Approach to Software Training](https://www.cloudshare.com/blog/webinar-on-demand-new-approach-to-software-training/): Enter now to discover a new approach to software training in this on-demand webinar featuring Learndot, CloudShare and Atlassian. - [How to Drive More Sales by Giving Modern IT Buyers What They Want](https://www.cloudshare.com/resources/ebooks/drive-sales-giving-modern-buyers-want/): Don’t lose deals because you are using outdated sales technology and methods. Discover why cloud-based sales demos help you win... - [5 Reasons Your Traditional Sales Demo Solution Is Letting You Down](https://www.cloudshare.com/blog/5-reasons-traditional-sales-demo-solution-letting/): Are you really going to slow the entire process down by shipping hardware and asking their local IT resources to open firewalls and reconfigure systems? Just that entire experience can put a bad taste in a prospect’s mouth before a POC even begins. Here are 5 more reasons why your current sales demo solution no longer works. - [How to Grow Your Business with a Hands-On Training Approach](https://www.cloudshare.com/blog/how-hands-on-training-approach-can-grow-business/): We’ve joined forces with Learndot, the leading LMS for software customer training, and software giant Atlassian to explain the 4 proven reasons why software companies must implement virtual training labs and let you hear first-hand from Atlassian’s global training delivery manager, Robert Bleeker about his success. - [Hiring and Promoting Women in Tech: Your Company's Secret to Success in a Saturated Market](https://www.cloudshare.com/blog/hiring-women-in-tech-to-improve-business-success/): Why hiring and promoting women in tech is the best way to help your software training department and your organization improve business success. - [Why Public Cloud Providers Are Not "One Size Fits All"](https://www.cloudshare.com/resources/whitepapers/public-cloud-providers-not-one-size-fits/): Planning to migrate your complex on-premise applications, such as cybersecurity, data management, and firewalls, to one of the commodity clouds... - [Why Hiring and Promoting Women for Technical Training Positions is Key to Your Company's Success](https://www.cloudshare.com/resources/ebooks/hiring-promoting-women-technical-training-positions-key-companys-success/): Read our eBook on %%title%%. - [5 Technical Hurdles to Investigate Before Migrating to the Cloud](https://www.cloudshare.com/blog/5-technical-hurdles-investigate-migrating-cloud/): Before choosing a provider, consider these five key networking capabilities to avoid delays and frustration during migration. - [How to Escape the Glass Cliff with Cloud-Based Training](https://www.cloudshare.com/blog/escape-glass-cliff-cloud-based-training/): Training is the best way to improve corporate performance and combat the “glass cliff” women face, ensuring that more women advance to leadership positions. - [Training: The Secret Sauce to an Ironclad Cyber Defense](https://www.cloudshare.com/blog/training-secret-sauce-ironclad-cyber-defense/): Our infographic uncovers the scope of the cybersecurity crisis & outlines the best ways to keep your staff in top shape to harden your cyber protection. - [CISOs: Train Your Way to Stronger Cyber Resilience](https://www.cloudshare.com/blog/cisos-train-your-way-to-stronger-cyber-resilience/): The key to combatting cybersecurity threats lies with employees. CISOs must provide on-the-job training that educates teams to protect against attacks. - [Under Attack! How Chief Information Security Officers Should Respond to the Cybersecurity Crisis](https://www.cloudshare.com/resources/ebooks/attack-chief-information-security-officers-respond-cybersecurity-crisis/): Securing the enterprise is a people problem that needs immediate attention. Download the free e-book Under Attack! and get a... - [Palo Alto Networks Ignite ’18 USA Is All About Hands-On Training](https://www.cloudshare.com/blog/palo-alto-networks-ignite-18-usa-hands-training/): Like CloudShare, Palo Alto Networks firmly believe there’s no substitute for learning by doing. That’s why they are offering thousands of opportunities for attendees to get hands-on experience with their products and services during the event to see how they work against today’s most sophisticated threats in real-life scenarios. - [Need to Speed Time to Resolution for Enterprise Software Support?](https://www.cloudshare.com/blog/need-speed-time-resolution-enterprise-software-support/): With organizations highly reliant on enterprise software, your customers’ satisfaction is greatly dependent on your technical support services. - [A Mother’s Day Tribute to Women in Training](https://www.cloudshare.com/blog/mothers-day-tribute-women-training/): The women who put their energies, skills, and love into educating others and helping them succeed in life, and their jobs, provide more than just an important service to the students, they provide a great value to businesses and the community as well as. - [Virtual Training and LMS Integration: A Partner Success Story](https://www.cloudshare.com/resources/case-studies/virtual-training-lms-integration-partner-success-story/): Administrate wanted a partner who could not only provide their customers with a robust, full-featured training lab platform but who... - [On a Groundhog, a Mole and a Cyber Range](https://www.cloudshare.com/blog/groundhog-mole-cyber-range/): CloudShare visited the team at the New England Cyber Range (NECYR) – an independent cyber range and security training facility with deep expertise in cyber warfare training, threat modeling and courseware development and participated in a live cyber-range training exercise. - [The Most Up-to-Date Guide to Fast & Effective Technical Support in the Cloud](https://www.cloudshare.com/resources/whitepapers/date-guide-fast-effective-technical-support-cloud/): - [The 5 Stages of Spring Cleaning for IT Training Pros](https://www.cloudshare.com/blog/5-stages-of-spring-cleaning-for-it-training-pros/): Discover the 5 stages of IT training optimization & dive into some key tactics that can help IT training pros develop an effective training machine. - [What Do AWS, Microsoft, Google and…Easter Bunnies Have in Common?](https://www.cloudshare.com/blog/aws-microsoft-google-andeaster-bunnies-common/): As lavish and masterful as they are, cloud kingpins, AWS, Microsoft and Google, should stick with laying eggs instead of... - [How to Prevent Your Cyber Range Training from Becoming a Caboodle](https://www.cloudshare.com/blog/prevent-cyber-range-training-becoming-caboodle/): While you might not be able to solve the global cybersecurity crisis on your own, you can take responsibility for skilling up your organization. - [How Software Vendors Can Get a Leg Up in Customer Success](https://www.cloudshare.com/blog/software-vendors-can-get-leg-customer-success/): Uncover the secret your customer success team needs to know in order to improve productivity and time to resolution and overall customer experience. - [CloudShare 2017: A Knockout Year in a Trending Business](https://www.cloudshare.com/blog/cloudshare-2017-knockout-year-trending-business/): In 2017, CloudShare established relationships with 200+ new customers and partners and delivered continuous innovation and uncompromising customer support. - [5 Signs to Know When the Right Training Lab Solution Comes Along](https://www.cloudshare.com/blog/5-signs-know-right-training-lab-solution-comes-along/): Did You Meet Your True Love Training Lab Solution Yet? Upgrading or searching for the right cloud-based platform for your... - [How Multilingual Capabilities Deliver Smooth Virtual Training Experiences](https://www.cloudshare.com/blog/cloudshare-goes-multilingual-deliver-smooth-virtual-training-experiences/): German and Japanese Added to CloudShare’s Growing List of Languages In today’s globalized world, many training professionals and organizations know... - [2018, The Year of Cloud and AI: Predictions from CloudShare’s CEO](https://www.cloudshare.com/blog/2018-year-cloud-ai-predictions-cloudshares-ceo/): The cloud has been a major force in reshaping enterprise IT. In 2018, however, cloud will truly demonstrate just how... - [CloudShare to Showcase Leading Virtual Training Labs at Learning Technologies 2018](https://www.cloudshare.com/blog/cloudshare-showcase-leading-virtual-training-labs-learning-technologies-2018/): We’re pleased to announce that we will be exhibiting at Learning Technologies 2018 (Twitter handle #LT18uk) – Europe’s leading showcase... - [Top 7 CloudShare Training Features That Boost Your ROI](https://www.cloudshare.com/resources/whitepapers/top-7-cloudshare-training-features-boost-roi/): With commodity clouds offering complex pricing models, missing specialized training features, and sometimes even lacking the necessary network feature to... - [InnoTech College Provides Hands-On Software Training Using Virtual Labs](https://www.cloudshare.com/resources/case-studies/innotech-college-provides-hands-software-training-using-virtual-labs/): By using CloudShare’s virtual training labs solution, InnoTech College has achieved concrete benefits including, quick class setup, custom-tailored solution, better... - [The Atlassian Success Story: How to Drive Revenue & Reduce Costs with Virtual Training Labs](https://www.cloudshare.com/resources/case-studies/atlassian-success-story-drive-revenue-reduce-costs-virtual-training-labs/): Learn how Atlassian has grown its training program with a combination of live virtual classes and recorded training – both... - [The Economics of IT Training Labs](https://www.cloudshare.com/resources/whitepapers/economics-training-labs/): When it comes to fulfilling your need for software training labs, you have options. The new report is concise but... - [Virtual IT Training Labs Report](https://www.cloudshare.com/resources/brochures/virtual-it-training-labs-report/): - [MuleSoft's Support Team Increases Productivity & Speeds Time to Resolution by Leveraging CloudShare's Specialized Virtual IT Labs](https://www.cloudshare.com/resources/case-studies/mulesofts-support-team-increases-productivity-speeds-time-resolution-leveraging-cloudshares-specialized-virtual-labs/): MuleSoft has achieved multiple benefits by using CloudShare’s virtual IT labs solution, including increased speed of support resolutions, cost control,... - [15 Tips to Deliver More Effective Software Training](https://www.cloudshare.com/resources/ebooks/15-tips-deliver-effective-software-training/): LMS company, Administrate, and virtual training labs company, CloudShare, join forces to help you improve your software training. Get access... - [The Forgerock Success Story: How to Boost Software Training with LMS & Virtual Training Labs](https://www.cloudshare.com/resources/case-studies/forgerock-success-story-boost-software-training-lms-virtual-training-labs/): 70% of companies don’t integrate their training systems – leaving a lot of room for improvement. Kevin Streater, VP ForgeRock University, created a fully integrated cloud-based training solution that grew their training business from zero to over $1 million in one year, without increasing staff. - [LMS & Virtual Training Labs: Good Alone, Spectacular Together](https://www.cloudshare.com/resources/webinars/lms-virtual-training-labs-good-alone-better-together/): Watch our webinar titled %%title%%. Enjoy it. - [Kevin Streater, VP ForgeRock University, Grows Business 10x with Virtual Training Labs](https://www.cloudshare.com/resources/case-studies/kevin-streater-vp-forgerock-university-grows-business-10x-with-virtual-training-labs/): - [[Infographic] Training: The Secret Sauce to an Ironclad Cyber Defense](https://www.cloudshare.com/resources/brochures/training-secret-sauce-ironclad-cyber-defense-2/): The threat from cyberattacks is very real and can endanger your business continuation. Nearly half (46%) of UK businesses and... - [Identity Management Company Cuts Lab Creation Time by 94% with CloudShare's Training Lab Solution](https://www.cloudshare.com/resources/case-studies/identity-management-company-cuts-lab-creation-time-94-cloudshares-training-lab-solution/): How does a top-end digital identity management solution, which manages billions of digital identities worldwide, scale up their training abilities... - [35 Best Practices to Wow Your Audience and Close More Sales](https://www.cloudshare.com/resources/ebooks/35-best-practices-wow-audience-close-sales/): How to Optimize Your Software Demos: 35 Best Practices to Wow Your Audience and Close More Sales is packed with... - [Webinar - How to Create the Winning Recipe for Software Demos](https://www.cloudshare.com/resources/webinars/webinar-how-to-create-the-winning-recipe-for-software-demos/): Watch our webinar titled %%title%%. - [Docker 1.13 – What’s New Including Docker Prune Features](https://www.cloudshare.com/blog/blogdev-testwhats-new-docker-1-13/): Docker-engine 1.13 latest updates. Read about Docker system prune, learn about Docker container & images prune, plus what’s new about the rest of the features. - [The 2017 3-Part Cloud-Based Training Lab Checklist](https://www.cloudshare.com/resources/whitepapers/2017-3-part-cloud-based-training-lab-checklist/): Cloud-based IT labs offer potentially dramatic benefits to training teams: instant worldwide scalability, cost control, the ability to directly connect... - [How to Resolve the Cyber Security Professional Shortage](https://www.cloudshare.com/resources/whitepapers/resolving-training-challenge-cybersecurity-staff/): The shortage of cybersecurity professionals is getting worse – by 2020, 15% of cybersecurity positions will be unfilled! Download this... - [Virtual Instructor-Led Training (VILT)](https://www.cloudshare.com/blog/virtual-instructor-led-training-vilt-cloudshare/): VILT - Virtual Instructor-Led Training - offers a virtual training environment guided by the expert hands of a professional educator or veteran in the field - [The End of the Travelling IT Salesperson](https://www.cloudshare.com/resources/whitepapers/the-end-of-the-travelling-it-salesperson/): Stop wasting precious IT sales time & start adapting to IT-as-a-Service (ITaS) to cut costs, boost sales demos & make... - [How to Give a Killer Sales Demo and Knock Your Audience Off their feet](https://www.cloudshare.com/resources/whitepapers/how-to-give-a-killer-sales-demo-and-knock-your-audience-off-their-feet/): Read our whitepaper about %%title%%. - [When is The Right Time to Offer a Sales Demo?](https://www.cloudshare.com/blog/when-is-the-right-time-to-offer-a-sales-demo/): Do you often find yourself swinging and missing? CloudShare compiled a list of 4 tips to identify that perfect moment for a sales demo presentation. - [[Tip]: Can I use Visual Studio 2013 Community Edition to develop for SharePoint and Office 365?](https://www.cloudshare.com/blog/tip-can-i-use-visual-studio-2013-community-edition-to-develop-for-sharepoint-and-office-365/): Well, this was the question I made myself when I was creating a new virtual machine template for CloudShare’s pre-configured... - [Installing Visual Studio 2015 Preview Step by Step in a CloudShare Environment!](https://www.cloudshare.com/blog/blogcloudshareinstalling-visual-studio-2015-preview-step-by-step-in-a-cloudshare-environment/): Learn about the installation process for Visual Studio 2015 Preview from CloudShare with straightforward and easy-to-follow steps - [SharePoint 2013 Disaster Recovery- Creating, Testing and Maintaining the DR Plan- Part 3](https://www.cloudshare.com/blog/sharepoint-2013-disaster-recovery-creating-testing-and-maintaining-the-dr-plan-part-3/): This article is 3 of 4 articles that cover creating, testing and maintaining a SharePoint DR plan. These articles are... - [Update VMware Tools on CentOs Linux](https://www.cloudshare.com/blog/update-vmware-tools-on-centos-linux/): Upgrade VMWare Tools on CentOS 6.3 Using GUI: Update VMware Tools on CentOs Linux - [HTTP 500 Internal Server Error Explanation & How to fix](https://www.cloudshare.com/blog/http-500-internal-server-error-explanation-how-to-fix/): Once in a while I encounter an error that doesn’t provide any helpful information. This is exactly what happened the... - [SharePoint Templates: Site Templates for SharePoint 2013](https://www.cloudshare.com/blog/sharepoint-templates-site-templates-for-sharepoint-2013/): SharePoint 2013 site templates - get the biggest variety of SharePoint templates. Choose the right template for your business needs on CloudShare - [How to Install and Configure Exchange 2013 Server](https://www.cloudshare.com/blog/how-to-install-and-configure-exchange-2013-server/): To complete the trend, and build on the growing collection of new Microsoft 2013 templates, I started working on an... - [Integrating SharePoint & Azure with CloudShare (Part II)](https://www.cloudshare.com/blog/integrating-sharepoint-azure-with-cloudshare-part-ii/): Last week, I explained how to integrate SharePoint & Windows Azure with CloudShare (read the full post here). Today, I... - [How to integrate Team Foundation Server with SharePoint](https://www.cloudshare.com/blog/how-to-integrate-team-foundation-server-with-sharepoint/): Team Foundation Server 2010 is a product that manages the software development process throughout the IT lifecycle. You can use... - [How to Setup SSRS in SharePoint Integrated Mode](https://www.cloudshare.com/blog/blogcloudsharehow-to-setup-ssrs-in-sharepoint-integrated-mode/): Here is a short guide to explain how to configure SSRS to be in a SharePoint Integrated mode. Start using SharePoint’s features now! - [How to share files between your local PC and a CloudShare Environment!](https://www.cloudshare.com/blog/blogcloudsharehow-to-share-files-between-your-local-pc-and-a-cloudshare-environment/): Here are the options for sharing and copying files between a CloudShare SharePoint environment and a PC - Learn how to Transfer Files from Cloud to Computer. ## Glossary - [Formative Evaluation](https://www.cloudshare.com/virtual-it-labs-glossary/formative-evaluation/): Formative evaluation is a valuable tool to gauge the effectiveness of a training program that helps improve the course content. - [Authoring Tool](https://www.cloudshare.com/virtual-it-labs-glossary/authoring-tool/): Authoring tools allow trainers to easily create or update course content for internal training or customer education, reducing the workload of course design. - [Skills Assessment](https://www.cloudshare.com/virtual-it-labs-glossary/skills-assessment/): Evaluate skills, close gaps, and improve hiring and training with structured skill assessments tailored to your organization's needs. - [Interactive Training](https://www.cloudshare.com/virtual-it-labs-glossary/interactive-training/): Boost engagement and retention with interactive training through simulations, collaboration, and adaptive learning. - [Enterprise Sales Enablement](https://www.cloudshare.com/virtual-it-labs-glossary/enterprise-sales-enablement/): Enterprise sales enablement equips teams to manage high-value accounts, enhance buyer experiences, and streamline processes. - [Hands-On Skills](https://www.cloudshare.com/virtual-it-labs-glossary/hands-on-skills/): Virtual labs revolutionize hands-on skills training, combining active learning and real-world application for better engagement. - [Virtual Simulation Lab](https://www.cloudshare.com/virtual-it-labs-glossary/virtual-simulation-lab/): Discover how virtual simulation labs enhance hands-on learning, boost skills, and provide real-world training in a risk-free environment. - [Education Qualified Leads](https://www.cloudshare.com/virtual-it-labs-glossary/education-qualified-leads/): Learn how Education Qualified Leads (EQLs) can drive sales by nurturing prospects with impactful training in virtual IT labs. - [Cybersecurity Posture](https://www.cloudshare.com/virtual-it-labs-glossary/cybersecurity-posture/): Assess and strengthen your business's cybersecurity posture to reduce risk and protect against cyber threats. - [Software Sandbox](https://www.cloudshare.com/virtual-it-labs-glossary/software-sandbox/): Learn how software sandboxes enable safe testing, development, and training in isolated virtual environments. - [Tactile Learning](https://www.cloudshare.com/virtual-it-labs-glossary/tactile-learning/): Explore how tactile learning engages learners through hands-on experiences and physical interaction to enhance comprehension and retention. - [Digital Training](https://www.cloudshare.com/virtual-it-labs-glossary/digital-training/): Discover how digital training leverages virtual systems to provide flexible, scalable, and accessible learning experiences. - [Channel Learning](https://www.cloudshare.com/virtual-it-labs-glossary/channel-learning/): Channel learning integrates multiple technologies for dynamic, personalized, and accessible learning experiences. - [Aesthetic Learning](https://www.cloudshare.com/virtual-it-labs-glossary/aesthetic-learning/): Learn how aesthetic learning, emphasizing creativity and sensory engagement, enhances retention and personalizes education. - [Learner Experience](https://www.cloudshare.com/virtual-it-labs-glossary/learner-experience/): Explore what the learner experience entails, its benefits, and best practices to enhance learning outcomes and engagement. - [Cyber Security Awareness Training](https://www.cloudshare.com/virtual-it-labs-glossary/cyber-security-awareness-training/): Discover Cybersecurity Awareness Training: benefits, best practices, and how it enhances your team's ability to counteract cyber threats. - [Asynchronous Learning](https://www.cloudshare.com/virtual-it-labs-glossary/asynchronous-learning/): What is Asynchronous Learning? Asynchronous learning, also known as self-paced training, is a learning model in which students engage with... - [Adaptive Learning](https://www.cloudshare.com/virtual-it-labs-glossary/adaptive-learning/): Discover the benefits of adaptive learning in virtual IT labs. Enhance training efficiency and personalize learning experiences. - [Cyber Attack Simulation Exercise](https://www.cloudshare.com/virtual-it-labs-glossary/cyber-attack-simulation-exercise/): What is a Cyber Attack Simulation Exercise? A cyber attack simulation exercise, also known as a cyber security simulation exercise,... - [Skill Validation](https://www.cloudshare.com/virtual-it-labs-glossary/skill-validation/): Skill validation assesses an individual's knowledge and competencies for personalized training, job suitability, and certification. - [Digital Adoption Platform](https://www.cloudshare.com/virtual-it-labs-glossary/digital-adoption-platform/): DAP is a software solution designed to facilitate more effective customer education, streamlining product adoption while also improving UX. - [Shareable Content Object Reference Model (SCORM)](https://www.cloudshare.com/virtual-it-labs-glossary/shareable-content-object-reference-model/): SCORM is a framework that standardizes the development, management, and design of virtual training and e-learning. - [Software Training Platform](https://www.cloudshare.com/virtual-it-labs-glossary/software-training-platform/): A software training platform, is software designed to facilitate a company's virtual training efforts. Learn more on our page. - [Product Education](https://www.cloudshare.com/virtual-it-labs-glossary/product-education/): Product education refers to everything you do to ensure your customers understand your software. Learn now on our glossary page. - [Live Sales Demos](https://www.cloudshare.com/virtual-it-labs-glossary/live-sales-demos/): A live sales demo helps move a lead through the buying process to become a loyal customer. Learn how to ensure success. - [Sentiment Analysis](https://www.cloudshare.com/virtual-it-labs-glossary/sentiment-analysis/): Sentiment analysis is a powerful tool leveraging the latest advancements in NLP and AI. Learn more about sentiment analysis. - [Software Due Diligence](https://www.cloudshare.com/virtual-it-labs-glossary/software-due-diligence/): Software due diligence is a process for outside parties to thoroughly understand the technical aspects of a software company. - [Employee Everboarding](https://www.cloudshare.com/virtual-it-labs-glossary/employee-everboarding/): Onboarding has been a central part of training new hires for decades, but many are shifting to everboarding for greater benefits. - [Inclusive Learning](https://www.cloudshare.com/virtual-it-labs-glossary/inclusive-learning/): Inclusive learning is the practice of creating learning environments that consider everyone in the workforce. - [Digital Fluency](https://www.cloudshare.com/virtual-it-labs-glossary/digital-fluency/): Digital fluency is learning and applying technologies to everyday tasks. Developing a digitally fluent workforce provides many benefits. - [Sales Stack](https://www.cloudshare.com/virtual-it-labs-glossary/sales-stack/): A sales stack encompasses every piece of technology used by your organization's sales team. Learn more about sales stack. - [Digital Sales Room](https://www.cloudshare.com/virtual-it-labs-glossary/digital-sales-room/): A digital sales room is a centralized online space that allows buyers to collaborate with a company's sales representatives. - [Learning Experience Platform (LXP)](https://www.cloudshare.com/virtual-it-labs-glossary/learning-experience-platform/): LXP is a software-based solution designed to help improve L&D efforts through deeper personalization and learner engagement. - [Multisensory Learning](https://www.cloudshare.com/virtual-it-labs-glossary/multisensory-learning/): Multisensory learning is an approach to L&D in which participants are encouraged to use multiple senses when engaging. - [Technical Enablement](https://www.cloudshare.com/virtual-it-labs-glossary/technical-enablement/): Technical enablement is the processes and strategies an organization uses to increase the aptitude and effectiveness of its users. - [Self-Service Demo](https://www.cloudshare.com/virtual-it-labs-glossary/self-service-demo/): Similar to self-service customer onboarding, a self-service demo allows prospects to explore your software on their own time. - [Technical Due Diligence](https://www.cloudshare.com/virtual-it-labs-glossary/technical-due-diligence/): What is Technical Due Diligence?   Typically performed prior to investment, a merger or acquisition, or an initial public offering,... - [Minimum Viable Product (MVP) Development](https://www.cloudshare.com/virtual-it-labs-glossary/minimum-viable-product/): What is a Minimum Viable Product?   Within the context of software development, a minimum viable product (MVP) is any... - [Sales Enablement Experience](https://www.cloudshare.com/virtual-it-labs-glossary/sales-enablement-experience/): What is Sales Enablement Experience?   An organization’s sales enablement experience encompasses every facet of its efforts to support sales... - [Training Environment](https://www.cloudshare.com/virtual-it-labs-glossary/training-environment/): A training environment is a setting or platform designed to help individuals develop new skills, competencies, or knowledge. - [Sales Engagement](https://www.cloudshare.com/virtual-it-labs-glossary/sales-engagement/): We’ll cover how this process transpires and what best practices and tools you can use to guarantee success. - [Sales Productivity](https://www.cloudshare.com/virtual-it-labs-glossary/sales-productivity/): Even if you have the best product offering on the market, your success still relies on the performance of your... - [Product Adoption](https://www.cloudshare.com/virtual-it-labs-glossary/product-adoption/): New product adoption programs help companies cultivate a loyal following and gain a foothold in the market. Read more here. - [Customer Retention](https://www.cloudshare.com/virtual-it-labs-glossary/customer-retention/): Answer "what is customer retention," find out why it matters, how to calculate it, and how to improve your customer retention rates. - [Virtual Sales Training](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-virtual-sales-training/): Virtual sales training in a nutshell involves professional training programs conducted over the Internet and directed at members of the... - [Product Operations](https://www.cloudshare.com/virtual-it-labs-glossary/product-operations/): Product ops is a business role that focuses on helping out product managers with “low-level” tasks, such as gathering and analyzing data. Learn more here. - [Sales Training Platform](https://www.cloudshare.com/virtual-it-labs-glossary/sales-training-platform/): Sales training unlocks new skills and abilities in your sales staff and ensures their talents properly translate into conversions. Learn more here. - [Enterprise Software Training](https://www.cloudshare.com/virtual-it-labs-glossary/enterprise-software-training/): Enterprise software training is perfect for employee onboarding, skills development, compliance training, and many other applications. - [SaaS Product Training](https://www.cloudshare.com/virtual-it-labs-glossary/saas-product-training/): Product training is paramount in the SaaS market, business softwares contains many complicated features that take time to understand. - [Customer Training Platform](https://www.cloudshare.com/virtual-it-labs-glossary/customer-training-platform/): When you think of business training, you almost always imagine employees taking courses to improve workplace productivity and jump-start professional... - [Technical Training Program](https://www.cloudshare.com/virtual-it-labs-glossary/technical-training-program/): Technical training is a win-win for everybody involved. Management teams enjoy a higher level of productivity, fewer errors, and reduced employee turnover. - [Sales Enablement Technology](https://www.cloudshare.com/virtual-it-labs-glossary/sales-enablement-technology/): Let’s go over sales enablement software and how to choose the products and solutions that will empower your company’s sales strategy for years to come. - [Cloud-Based Training System](https://www.cloudshare.com/virtual-it-labs-glossary/cloud-based-training-system/): Businesses rely on cloud applications and services more than ever, thanks to the cloud’s superior efficiency and accessibility. Those benefits... - [Product Training](https://www.cloudshare.com/virtual-it-labs-glossary/product-training/): Product Training - the content of the training courses explains your product. Learn more about %%title%% with our glossary section. - [Training On-Demand](https://www.cloudshare.com/virtual-it-labs-glossary/training-on-demand/): Training On-Demand is a strategy that gives learners the relevant content they need when they need it. Learn more on our glossary section. - [High-Touch Onboarding](https://www.cloudshare.com/virtual-it-labs-glossary/high-touch-onboarding/): If you want to give your potential customers even more reason to choose you over the competition, find out how to create a high-touch onboarding experience. - [Self-Service Customer Onboarding](https://www.cloudshare.com/virtual-it-labs-glossary/self-service-customer-onboarding/): Learn more about %%title%% with our glossary section. Understand the benefits of software onboarding. - [Environment Testing](https://www.cloudshare.com/virtual-it-labs-glossary/environment-testing/): Learn more about what is Environment Testing and Benefits of an Automated Testing Environment with CloudShare. - [Cloud Acceleration](https://www.cloudshare.com/virtual-it-labs-glossary/cloud-acceleration/): Learn more about what is Cloud Acceleration and the benefits of using cloud acceleration services with CloudShare. - [Sales Enablement Analytics](https://www.cloudshare.com/virtual-it-labs-glossary/sales-enablement-analytics/): Sales Enablement Analytics empowers sales staff with data-driven insights and findings, to keep track of statistics. Learn more here. - [Virtual Sales Training](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-virtual-sales-training-2/): Learn more about what is Virtual Sales Training and the Best Practices for use this to present and communicate your brand. - [Cyber Resilience Training](https://www.cloudshare.com/virtual-it-labs-glossary/cyber-resilience-training/): Cyber resilience training teaches employees how to protect and improve the company's cybersecurity posture in their specific role. - [Sales Discovery Process](https://www.cloudshare.com/virtual-it-labs-glossary/sales-discovery-process/): The sales discovery process is typically the first time a lead and a salesperson interact. Ideally, it is an open-ended conversation that helps qualify the prospect. - [Product Experience](https://www.cloudshare.com/virtual-it-labs-glossary/product-experience/): Product experience refers to the customer’s journey within a product, and is a key aspect of product-led growth. While it is similar to user experience. - [Product-Led Growth](https://www.cloudshare.com/virtual-it-labs-glossary/product-led-growth/): Product-led growth describes a business strategy that puts a company's product (usually software) at the heart of their overall customer experience. - [Remote Employee Training](https://www.cloudshare.com/virtual-it-labs-glossary/remote-employee-training/): Remote employee training is a learning solution using multimedia to deliver training content to remote employees. Learn more here. - [Sandbox Virtual Machine](https://www.cloudshare.com/virtual-it-labs-glossary/sandbox-virtual-machine/): A sandbox is a virtual machine used to run software in a testing environment keeping it separate from an actual production. - [Interactive Demo Software](https://www.cloudshare.com/virtual-it-labs-glossary/interactive-demo-software/): Interactive Demo Software - What is it, how does it work, and why it's so important to know for online sales enablement Find here more info. - [SaaS Sales Funnel](https://www.cloudshare.com/virtual-it-labs-glossary/saas-sales-funnel/): The SaaS Sales Funnel is the selling process involves multiple stages geared towards building awareness, getting conversions, and more. - [Customer Health Score ](https://www.cloudshare.com/virtual-it-labs-glossary/customer-health-score/): A customer health score is designed to be an indicator of how likely each customer is to renew, leave, or grow their account with you. - [Customer Onboarding Software](https://www.cloudshare.com/virtual-it-labs-glossary/customer-onboarding-software/): Customer onboarding software is the digital technology that allows for welcoming new customers and helping them learn to use your product. - [Customer Training Software](https://www.cloudshare.com/virtual-it-labs-glossary/customer-training-software/): Customer training software is any platform that enables technology companies to educate their customers on how to use their product. - [Corporate Training Platform](https://www.cloudshare.com/virtual-it-labs-glossary/corporate-training-platform/): A corporate training platform is the software used to train employees at an organization, offering activities and hands-on virtual training. - [Sales Enablement Platform](https://www.cloudshare.com/virtual-it-labs-glossary/sales-enablement-platform/): A sales enablement platform is a collection of sales technology and tools, all geared toward shortening the sales cycle. - [Hybrid Learning](https://www.cloudshare.com/virtual-it-labs-glossary/hybrid-learning/): Learn more about Hybrid Learning and how to implement this. CloudShare teach you here how to use hybrid learning model. - [Demo Environment](https://www.cloudshare.com/virtual-it-labs-glossary/demo-environment/): Learn with CloudShare how demo environment refers to the virtual surroundings that software demos take place within. - [Cloud Development Environment](https://www.cloudshare.com/virtual-it-labs-glossary/cloud-development-environment/): Cloud development environment “lives” in the cloud and is accessed via a browser instead of being installed on a physical hard drive. - [Demo Experience](https://www.cloudshare.com/virtual-it-labs-glossary/demo-experience/): Demo experience define the way your sales demo is structured, the platform you use to deliver it and the content you choose to share. - [SaaS Sales Training](https://www.cloudshare.com/virtual-it-labs-glossary/saas-sales-training/): SaaS Sales Training is usually the process of training your clients’ sales teams to use SaaS software to better serve the way they work. - [Product Demo](https://www.cloudshare.com/virtual-it-labs-glossary/product-demo/): You need a product demo platform to ensure that the demo experience is seamless, engaging, and hitch-free. Learn more here. - [Hands-on Training](https://www.cloudshare.com/virtual-it-labs-glossary/hands-on-training/): Hands-on training refers to software training that involves a practical element, where the user is able to learn how to use the software. - [Product Demo Platform](https://www.cloudshare.com/virtual-it-labs-glossary/product-demo-platform/): A product demo platform is a kind of technology that allows you to generate demos of your software so the customers can see the platform. - [Remote Virtual Training](https://www.cloudshare.com/virtual-it-labs-glossary/remote-virtual-training/): Remote virtual training is sometimes known simply as remote training. Just as the name suggests, it’s a form of training takes place remotely. - [SaaS Onboarding](https://www.cloudshare.com/virtual-it-labs-glossary/saas-onboarding/): SaaS onboarding is the process of helping new users set up and use a piece of cloud-based software so that the users will realize benefits. - [Automated Test Environment](https://www.cloudshare.com/virtual-it-labs-glossary/automated-test-environment/): An automated test environment removes the manual aspects around environment provisioning, configuration, and data management. - [Sales Readiness](https://www.cloudshare.com/virtual-it-labs-glossary/sales-readiness/): The term “sales readiness” covers a range of strategies and practices that are all concerned with ensuring salespeople are “sales-ready”. - [Sales Enablement Training](https://www.cloudshare.com/virtual-it-labs-glossary/sales-enablement-training/): Sales enablement training means training your sales team so that they are able to sell your products or services to prospects in the best way. - [Remote Training Software](https://www.cloudshare.com/virtual-it-labs-glossary/remote-training-software/): Remote training software provides a range of virtual training experiences for people to make use of anywhere, any time, and using any device. - [Customer Training](https://www.cloudshare.com/virtual-it-labs-glossary/customer-training/): The goal of customer training is to help your customer use your product or solution and thus improve the customer experience. - [Cyber Security Simulation Training](https://www.cloudshare.com/virtual-it-labs-glossary/cyber-security-simulation-training/): Cybersecurity simulation training is a way to accurately replicate your IT setup and test how your organization responds to simulated cyberattacks. - [Online Virtual Machine](https://www.cloudshare.com/virtual-it-labs-glossary/online-virtual-machine/): Online virtual machines are the latest tools available to effective business owners. Take advantage of them today. Learn more here. - [Cloud Training Solution](https://www.cloudshare.com/virtual-it-labs-glossary/cloud-training/): Cloud training is much easier when done through cloud computing technologies. Learn more about this development. - [Virtual Training Platform](https://www.cloudshare.com/virtual-it-labs-glossary/virtual-training-platform/): Businesses have invested immensely in IT training labs for this purpose. Let’s talk about online training and how your company can benefit from it. - [Customer Education Program](https://www.cloudshare.com/virtual-it-labs-glossary/customer-education-program/): There’s no doubt that informed clients result in more profitable businesses. Customer training is, therefore, a strong priority for most businesses. - [Virtual Classroom Software](https://www.cloudshare.com/virtual-it-labs-glossary/virtual-classroom-software/): Virtual classrooms are online spaces that serve the same function as physical classrooms, participants and instructors can still enjoy real-time interactions. - [Online Training Software](https://www.cloudshare.com/virtual-it-labs-glossary/online-training-software/): Online training software for companies typically comes in the form of cloud-based learning management systems (LMSs). - [Cloud Labs](https://www.cloudshare.com/virtual-it-labs-glossary/cloud-labs/): Cloud labs are a versatile and configurable platform for businesses to create and use their own virtual sandbox environments online. - [Channel Sales Training](https://www.cloudshare.com/virtual-it-labs-glossary/channel-sales-training/): Instead of investing in an in-house direct sales team, this channel partner sales strategy is the fastest way to enter a market quickly. - [Cloud Computing Training](https://www.cloudshare.com/virtual-it-labs-glossary/cloud-computing-training/): Using a cloud-based training system to give your workforce the experience and knowledge it needs to handle cloud computing demands. - [What Are Practice Labs For IT Training?](https://www.cloudshare.com/virtual-it-labs-glossary/what-are-practice-labs-for-it-training/): Practice labs are a method for delivering IT training through virtual means. In a simulated environment, the participants and instructors interact over the internet. - [Virtual Desktop](https://www.cloudshare.com/virtual-it-labs-glossary/virtual-desktop/): Learn about virtual desktops and how to use them for sandboxes or replicate complex environments for virtual training, demos, and POCs. - [Software Sales Training](https://www.cloudshare.com/virtual-it-labs-glossary/software-sales-training/): Whether you’re just selling to individuals or need enterprise software sales training, a few general tips can help you get started. - [Software Sales Engineer](https://www.cloudshare.com/virtual-it-labs-glossary/software-sales-engineer/): Bridging the gap between enterprise software developers and B2B clients is a challenge that not many professionals can take on. - [Business Acceleration Cloud](https://www.cloudshare.com/virtual-it-labs-glossary/business-acceleration-cloud/): It’s an important term to learn in modern business, so let’s go into detail about business acceleration cloud (BAC). - [Cyber Range as a Service](https://www.cloudshare.com/virtual-it-labs-glossary/cyber-range-as-a-service/): What is a cyber range andhow is it offered as a service? Learn more about cyber range training and it's applications in cybersecurity. - [Google Cloud Test Lab](https://www.cloudshare.com/virtual-it-labs-glossary/google-cloud-test-lab/): Learn how to use virtual test labs for all your virtual training and sales demo needs as well as implementing company-wide cloud technologies. - [Azure DevTest Labs](https://www.cloudshare.com/virtual-it-labs-glossary/azure-devtest-labs/): Learn what Azure DevTest labs are and how to use Microsoft Azure for dev/test, sandboxing, virtual training, and sales demos & POCs. - [What Are Cloud Labs as a Service?](https://www.cloudshare.com/virtual-it-labs-glossary/cloud-labs-as-a-service/): Cloud labs as a service are important to pre-sales demos and POCs, as well as post-sales training for customers, making it even simpler and cost-effective. - [Hybrid Cloud](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-hybrid-cloud/): Hybrid cloud is the future of technology in business, offering cost-savings ans flexibility by combining your on-premise network with the public cloud. - [Channel Partner Sales](https://www.cloudshare.com/virtual-it-labs-glossary/channel-partner-sales/): Many organizations opt for channel partners, or third-party companies that sell products and services on behalf of the original vendor. - [Agile Learning Design](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-agile-learning-design/): Agile Learning Design (ADL) is an approach to the development of educational content that promotes speed, flexibility, & teamwork. - [Instructional Design](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-instructional-design/): Read this post to learn more about instructional design for training and development and what instructional designers do. - [Sales Enablement as a Service (SEaaS)](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-sales-enablement-as-a-service-seaas/): SEaaS is a term that encompasses all the services that a company’s sales team needs to provide an excellent impression and experience for the consumer. - [Net Promoter Score in Training](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-net-promoter-score-in-training/): Net Promoter Score is crucial in understanding how learners grade training - courses to instructors to content. Learn more here. - [Customer Enablement](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-customer-enablement/): Customers in the current age expect almost perfect communication, service, and responsiveness from the companies they interact with. - [Learning Management System (LMS)](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-a-learning-management-system-lms/): A learning management system is a type of software that assists in delivering educational content. Learn about cloud LMS and virtual training labs. - [Learning and Development (L&D)](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-learning-and-development-ld/): L&D encompasses various educational programs that a company’s workforce uses to build job-related skills and take on new roles in the business. - [What Are Virtual Training Labs?](https://www.cloudshare.com/virtual-it-labs-glossary/what-are-virtual-training-labs/): Virtual training labs are cloud-based training environments that emphasize an online, hands-on learning experience over a passive classroom-based one. - [Virtual Instructor-led Training (VILT)](https://www.cloudshare.com/virtual-it-labs-glossary/virtual-instructor-led-training-vilt/): VILT, is an online classroom where the student and instructor are in different locations and communicate entirely through the cloud. - [Proof-of-Concept (POC) Environment](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-a-proof-of-concept-poc-environment/): A PoC is a method for showcasing your product by offering a virtual POC environment to prospects for hands-on use, shortening the sales cycle. - [Sales Enablement](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-sales-enablement/): No matter what sales enablement solutions you choose to enact at your company, there are some general guidelines for successful deployment. - [What Are Cybersecurity Labs?](https://www.cloudshare.com/virtual-it-labs-glossary/what-are-cybersecurity-labs/): Cybersecurity training is an essential resource for those looking to protect commercial, municipal, or governmental organizations from cyber attacks. - [Sales POC](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-a-sales-poc/): In the software market, companies often request a sales POC because they aren’t sure whether your concept will work for their purposes. - [Virtual Classroom](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-a-virtual-classroom/): A virtual classroom is a learning environment in which students (customers, partners, or any third-party) engage with the lesson material online. - [Self-Paced Training](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-self-paced-training/): Self-paced learning is significantly different from the instructor-focused learning methods most students are familiar with. Self-paced training does not follow... - [Sandbox Environment](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-a-sandbox-environment/): Sandboxing solutions provide companies with virtual environments that they can use to build, test, and deploy software. Learn more here. - [Nested Virtualization](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-nested-virtualization/): Nested virtualization is a complex process that involves running virtual machines within virtual machines. Learn more here. - [Cyber Range](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-a-cyber-range/): A cyber range is a virtual environment that companies can use for cyber warfare training and software development. Learn more here. - [Cyber Resilience](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-cyber-resilience/): Cyber resilience is a company's ability to manage the consequences when affected by a cyberattack or data breach. Learn more here. - [Sales Engineering](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-sales-engineering/): The responsibilities of a sales engineer combine the ability to sell effectively with the knowledge required to understand highly-specialized products. - [IT Training](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-it-training/): IT training is precisely what it sounds like: education that targets the Information Technology industry, with the skills required for the various jobs in IT. - [Environment as a Service (EaaS)](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-environment-as-a-service-eaas/): Environment-as-a-service, or EaaS, is a service in which both the application and the environment run together and undergo version control. - [Cybersecurity Training](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-cybersecurity-training/): Why is cybersecurity such an essential topic for the modern business, and what can management do to protect the business from a data breach? - [Customer Education](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-customer-education/): When companies teach their clientele about their product offerings, those clients will likely enjoy a better experience and recommend the service. - [Web-Based Training](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-web-based-training/): Web-based training is a form of online instruction that companies use to deliver on-demand training to internal employees, clients, and business partners. - [RevOps (Revenue Operations)](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-revops-revenue-operations/): RevOps is an approach that aligns operations across marketing, sales, and customer success along the full customer lifecycle. - [Blended Learning Training](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-blended-learning-training/): Blended learning is also known as hybrid training because it combines three main elements into one lesson plan. Learn more about it here. - [Blended Learning](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-blended-learning/): Businesses always need a way to put new employees, business partners, and clients up to speed with industry developments. - [Sales Demo](https://www.cloudshare.com/virtual-it-labs-glossary/what-is-a-sales-demo/): A sales demo shows a potential buyer how a product works to help push for the sale. o host a successful sales demo, the company must use RevOps. ## Questions - [How to Keep Participants Engaged in Virtual Training?](https://www.cloudshare.com/question/how-to-keep-participants-engaged-in-virtual-training/): An effective virtual training platform requires a mix of techniques, engaging content, and well-planned sessions. - [What Are the Best Cyber Range Use Cases?](https://www.cloudshare.com/question/what-are-the-best-cyber-range-use-cases/): Cyber ranges are perfect for security training. Examine a few of the top cyber range use cases and learn how they function.  - [Is Asynchronous Learning Effective for Corporate Training Programs?](https://www.cloudshare.com/question/is-asynchronous-learning-effective-for-corporate-training-programs/): Maximize flexibility in corporate training with asynchronous learning, allowing employees to learn at their own pace from anywhere. - [What are the advantages of using AI in personalized learning programs?](https://www.cloudshare.com/question/what-are-the-advantages-of-using-ai-in-personalized-leaning-programs/): Enhance engagement, retention, and ROI with AI-powered personalized learning that adapts to individual needs in real-time. - [What Are the Benefits of Hands-On Skills Training?](https://www.cloudshare.com/question/what-are-the-benefits-of-hands-on-skills-training/): Hands-on training enhances skills development with practical, engaging methods, boosting retention, problem-solving, and job readiness. - [What Is a Virtual Learning Lab and How Can It Enhance Training?](https://www.cloudshare.com/question/what-is-a-virtual-learning-lab-and-how-can-it-enhance-training/): Virtual learning labs offer interactive, scalable, and risk-free environments to enhance skills retention and training efficiency. - [What Are the Benefits of Using Virtual Hacking Labs?](https://www.cloudshare.com/question/what-are-the-benefits-of-using-virtual-hacking-labs/): Explore the benefits of virtual hacking labs, from hands-on cybersecurity training to skill development in a safe, controlled environment. - [How Can Learning Insights Improve Employee Training Programs?](https://www.cloudshare.com/question/how-can-learning-insights-improve-employee-training-programs/): Learn how actionable learning insights can enhance employee training programs by identifying gaps, boosting engagement, and driving success. - [How Can Cybersecurity Companies Leverage Virtual Environments?](https://www.cloudshare.com/question/how-can-cybersecurity-companies-leverage-virtual-environments/): Discover how virtualized environments enhance cybersecurity through secure testing, cost-effectiveness, and continuous learning. - [How Does User Emulation Work in Cybersecurity Training?](https://www.cloudshare.com/question/how-does-user-emulation-work-in-cybersecurity-training/): Enhance cybersecurity training with user emulation to simulate real-world threats and improve threat response. - [How to Evaluate Demo Automation Software?](https://www.cloudshare.com/question/evaluate-demo-automation-software/): Evaluate demo automation software by assessing ease of use, AI features, and quick demo creation for streamlined sales processes. - [What Are the Top AI-Powered Tactics for Customer Education?](https://www.cloudshare.com/question/ai-powered-tactics-for-customer-education/): Learn how AI enhances customer education by streamlining experiences, personalizing learning, and improving outcomes with automation. - [What Makes a Sales Demo Process Effective?](https://www.cloudshare.com/question/what-makes-a-sales-demo-process-effective/): Learn to enhance sales demos by focusing on customization, automation, and interactivity to convert leads into loyal customers. - [How to Improve the Software Sales Process?](https://www.cloudshare.com/question/how-to-improve-the-software-sales-process/): Master SaaS sales by improving lead nurturing, enhancing marketing-sales collaboration, and using automation for efficiency and growth. - [What Are the Most in-demand IT Skills in 2024?](https://www.cloudshare.com/question/what-are-the-most-in-demand-it-skills/): Explore the most in-demand IT skills, essential for staying competitive and advancing your career in the tech industry. - [How Do Virtual Labs Enhance Job Readiness?](https://www.cloudshare.com/question/how-do-virtual-labs-enhance-job-readiness/): Discover how virtual labs boost job readiness by providing hands-on experience and practical skills for real-world applications. - [What Are the Advantages of Self-paced Training?](https://www.cloudshare.com/question/advantages-of-self-paced-training/): Explore the benefits of self-paced training. Unlock flexible learning and maximize productivity with expert insights. - [How to Conduct Online Cybersecurity Training?](https://www.cloudshare.com/question/how-to-conduct-online-cybersecurity-training/): Learn effective strategies for online cybersecurity training. Expert advice for securing your digital assets. - [How Do You Design an Effective Cyber Exercise?](https://www.cloudshare.com/question/design-an-effective-cyber-exercise/): Craft immersive cyber exercises with expert tips. Strengthen security skills and readiness for real-world threats. - [What Are the Types of Training Environments?](https://www.cloudshare.com/question/types-of-training-environments/): Explore diverse training environments. From virtual labs to simulations, optimize learning experiences with expert guidance. - [How to Measure Feature Adoption?](https://www.cloudshare.com/question/measure-feature-adoption/): Discover strategies to increase software feature adoption and differentiate from product adoption using insights from the ProjectBI funnel. - [How Can You Use Generative AI in Sales Enablement?](https://www.cloudshare.com/question/generative-ai-in-sales-enablement/): Explore how Generative AI transforms sales enablement by automating tasks, enhancing customer insights, and personalizing outreach. - [How Can You Conduct Better Virtual Training Sessions?](https://www.cloudshare.com/question/how-to-conduct-better-virtual-training-sessions/): Elevate virtual training sessions with expert guidance. Learn techniques for engagement, interaction, and effectiveness. - [How to Create Better Interactive Product Demos for Software?](https://www.cloudshare.com/question/how-to-create-better-interactive-product-demos-for-software/): Need to know how to create better interactive product demos for software? Check our answer on CloudShare Virtual Training Q&A. - [What Are the Components of a Virtual Training Environment?](https://www.cloudshare.com/question/what-are-the-components-of-a-virtual-training-environment/): We’ll break down some of the benefits and components of these to demonstrate why they’re effective and growing in popularity. - [What is the Importance of Online Employee Training in Today’s Workplace?](https://www.cloudshare.com/question/what-is-the-importance-of-online-employee-training-in-todays-workplace/): Uncover the vital role of online employee training. Stay competitive, boost productivity, and foster skill development. - [How Can I Make Instructor-led Training More Engaging?](https://www.cloudshare.com/question/make-instructor-led-training-more-engaging/): How can instructor-led training help your organization? Read on to learn more about how online learning can help educate trainees. - [What is the difference between a sales demo and a product demo?](https://www.cloudshare.com/question/difference-between-sales-demo-and-a-product-demo/): What’s the difference between a sales demo, product demos, and other types? Keep reading to learn more. - [How do you improve customer training?](https://www.cloudshare.com/question/how-do-you-improve-customer-training/): Delivering better customer training will not only help to improve customer satisfaction but will also boost your organization’s bottom line.... - [How to Create an Interactive Virtual Classroom?](https://www.cloudshare.com/question/how-to-create-an-interactive-virtual-classroom/): Discover step-by-step guidance on crafting engaging virtual classrooms. Expert insights on creating interactive learning experiences. - [What should be included in a technical sales training program?](https://www.cloudshare.com/question/what-should-be-included-in-a-technical-sales-training-program/): A top-performing sales function is a cornerstone of any successful business. For salespeople in software companies, this can involve showcasing... - [How do I create a virtual learning environment?](https://www.cloudshare.com/question/how-do-i-create-a-virtual-learning-environment/): Unlike a face-to-face classroom, there are additional tools at your disposal when you create a virtual training environment. Each of... - [What are the benefits of virtual classroom training?](https://www.cloudshare.com/question/what-are-the-benefits-of-virtual-classroom-training/): It’s no wonder that technical training for employees, partners, prospects, and customers has shifted – even before the pandemic made... - [Why is customer education a good customer success strategy?](https://www.cloudshare.com/question/why-is-customer-education-a-good-customer-success-strategy/): Many companies end their sales cycles with a purchase order, but then leave the ongoing relationship to a customer support... - [How to create a great customer onboarding experience](https://www.cloudshare.com/question/how-to-create-a-great-customer-onboarding-experience/): Your customer onboarding process can establish the groundwork for a long, consistent, profitable relationship with each new client who feels... - [How to create a virtual training program?](https://www.cloudshare.com/question/how-to-create-a-virtual-training-program/): Building a virtual training program is perhaps too deep a topic to cover in a single Quora answer. However, we’ll... - [What are the features of a sales enablement platform?](https://www.cloudshare.com/question/what-are-the-features-of-a-sales-enablement-platform/): The three core features of a sales enablement platform are as follows: Creating and presenting product demos.  Sales reps can... - [What is the difference between sandbox and developer environment?](https://www.cloudshare.com/question/what-is-the-difference-between-sandbox-and-developer-environment/): The best way to explain this is to start by looking at what each of these is, before looking at... - [What is the difference between sales enablement and sales operations?](https://www.cloudshare.com/question/what-is-the-difference-between-sales-enablement-and-sales-operation/): Both sales enablement and sales operations are vital parts of an organization, but although the two are often confused or... - [What is a proof-of-concept (POC) in cloud computing?](https://www.cloudshare.com/question/what-is-proof-of-concept-poc-in-cloud-computing/): What is a cloud POC? In cloud computing, a proof-of-concept, or POC, is a method enabling end users to test a... - [What is a Practice Lab?](https://www.cloudshare.com/question/what-is-a-practice-lab/): Tech companies use practice labs to deliver IT training in a completely virtual environment, meaning students and instructors never have to meet... - [What is Oracle Ravello?](https://www.cloudshare.com/question/what-is-oracle-ravello/): Ravello Systems was founded in Israel in 2011 and received a total of $54 million of funding before being purchased... - [What Is the Concept of a Virtual Classroom?](https://www.cloudshare.com/question/what-is-the-concept-of-a-virtual-classroom/): The rising trend of working from home has resulted in significant demand for virtual classroom training, where participants (employees, business partners,... - [What’s the difference between VILT and eLearning?](https://www.cloudshare.com/question/whats-the-difference-between-vilt-and-elearning/): If you work in the field of corporate training, you’ve definitely heard of terms like VILT (Virtual Instructor-Led Training) and eLearning. Both are... - [How do you deliver virtual labs for software training?](https://www.cloudshare.com/question/how-do-you-deliver-virtual-labs-for-software-training/): While a relatively recent invention, online virtual labs are by no surprise becoming standard in the world of business training. Knowing how... - [What are some virtual instructor-led training environment advantages?](https://www.cloudshare.com/question/what-are-some-virtual-instructor-led-training-environment-advantages/): Virtual instructor-led training (VILT) combines the convenience and accessibility of online courses with the in-depth, face-to-face experience of a physical classroom.... - [How does a virtual classroom work?](https://www.cloudshare.com/question/how-does-a-virtual-classroom-work/): A virtual classroom is a learning environment where students and instructors interact online rather than in person. Lessons are taught using an... - [How do you build a PoC for Software Development?](https://www.cloudshare.com/question/how-do-you-make-a-poc-for-software-development/): A proof of concept in software development is an advanced method for proving the capabilities of the product to a... - [What is an alternative or replacement to Oracle Ravello?](https://www.cloudshare.com/question/what-is-an-alternative-to-oracle-ravello/): Oracle Ravello vs CloudShare While Ravello had a number of supporters, there are a number of clear advantages that CloudShare... - [How do you make a virtual lab?](https://www.cloudshare.com/question/how-do-you-make-a-virtual-lab/): A virtual lab is a full-featured interface that offers a virtual desktop experience, including built-in applications and any network components, which creates... - [How can you improve customer education?](https://www.cloudshare.com/question/how-can-you-improve-customer-education/): There are four key factors to creating an effective customer education strategy: Relevance, Engagement, Consistency, and Continuity. Relevance: No two... - [What are the main challenges for sales enablement?](https://www.cloudshare.com/question/what-are-the-main-challenges-for-sales-enablement/): Put in the simplest terms, sales enablement is the strategy behind sales. It involves answers to the following key questions:... - [What is digital business acceleration?](https://www.cloudshare.com/question/what-is-digital-business-acceleration/): Digital acceleration is all about leveraging technological advancements to gradually (or in some areas, quickly) replace “old-school” methodologies that involved... ## Events - [Revolution L&D Conference](https://www.cloudshare.com/events/revolution-ld-conference/): Join the %%title%% conference. Learn about why you should attend and how to buy tickets. Join us for an immersive experience. - [empowerED25](https://www.cloudshare.com/events/empowered25/): Join the %%title%% conference, organized by the CEdMA. Learn about why you should attend and how to buy tickets. - [Pulse Europe](https://www.cloudshare.com/events/pulse-europe/): Join the %%title%% conference at RAI Amsterdam. Learn about why you should attend and how to buy tickets. - [TSIA World INTERACT](https://www.cloudshare.com/events/tsia-world-interact/): Join the %%title%% conference in Orlando. Learn about why you should attend and how to buy tickets. - [TICE 2025 - The Annual Training Industry Conference & Expo](https://www.cloudshare.com/events/tice-2025/): The Training Industry Conference & Expo (TICE) is a premier event designed for corporate learning and development (L&D) leaders, offering... - [CEdMA Europe Conference 2024](https://www.cloudshare.com/events/cedma-europe-conference-2024/): Event Highlights The CEdMA Europe Conference 2024 will focus on scaling customer education through innovation and best practices. Key topics... - [DevLearn 2024](https://www.cloudshare.com/events/devlearn-2024/): Event Highlights DevLearn 2024 will showcase the future of learning technologies with keynotes, hands-on sessions, and interactive demos. Attendees will... - [Gitex Global](https://www.cloudshare.com/events/gitex-global/): Event Highlights GITEX GLOBAL 2024 will showcase groundbreaking innovations in AI, cloud, cybersecurity, and fintech. Attendees can experience the latest... - [Creative Training Techniques® Conference 2024](https://www.cloudshare.com/events/creative-training-techniques-conference-2024/): The Creative Training Techniques® Conference 2024, a leading event for training and development professionals, will take place in Minneapolis, MN,... - [SaaStr AI Summit 2024](https://www.cloudshare.com/events/saastr-ai-summit-2024/): The SaaStr AI Summit 2024 will feature a robust lineup of keynote speakers, insightful panel discussions, and interactive workshops. Attendees... - [Product Marketing Summit - San Francisco - 2024](https://www.cloudshare.com/events/product-marketing-summit-san-francisco-2024/): The Product Marketing Summit, a premier event for product marketing professionals, is set to take place in San Francisco, CA,... - [docebo Inspire 2024, Rome](https://www.cloudshare.com/events/docebo-inspire-2024-rome/): Docebo Inspire 2024 will feature an impressive lineup of keynote speakers, panel discussions, and interactive workshops. Attendees will gain insights... - [docebo Inspire 2024, Dallas](https://www.cloudshare.com/events/docebo-inspire-2024-dallas/): Docebo Inspire 2024 is set to be a landmark event for learning and development professionals, taking place in Dallas, TX,... - [SaaSOpen 2024 in New York](https://www.cloudshare.com/events/saasopen-in-new-york/): SaaSOpen, the premier event for SaaS professionals, is set to take place in New York, New York, USA, on September... - [Sales Engagement Summit 2024](https://www.cloudshare.com/events/sales-engagement-summit-2024/): Top Sales professionals are firmly focused on enablement. A recent Forrester survey found that over 80% of sales leaders have... - [DEMOFESTx West Coast](https://www.cloudshare.com/events/demofestx-west-coast/): The first all-Presales conference is heading to a city near you. Bringing you the same top thought leadership, practical training,... - [2024 Chief Learning Officer Symposium](https://www.cloudshare.com/events/2024-chief-learning-officer-symposium/): As people and skills become increasingly fundamental to organizational success, chief learning officers and learning leaders are navigating the complex... - [TechLearn 2024 Conference](https://www.cloudshare.com/events/techlearn-2024-conference/): Training magazine’s TechLearn 2024 Conference is designed for learning and development professionals who want to leverage the latest in learning... - [Learning Solutions Conference & Expo](https://www.cloudshare.com/events/learning-solutions-conference-expo/): Learning Solutions Conference & Expo is an invaluable event for learning professionals that brings together industry experts and innovative thinkers... - [Learning Technologies](https://www.cloudshare.com/events/learning-technologies-2/): Learning Technologies is Europe’s leading showcase of organizational learning and the technology used to support learning at work. With over... - [TICE - The Annual Training Industry Conference & Expo](https://www.cloudshare.com/events/tice-the-annual-training-industry-conference-expo/): TICE isn’t just another conference; it’s a dynamic platform where learning and development (L&D) professionals converge to address the most... - [CEdMA US - empowerED24 - Atlanta](https://www.cloudshare.com/events/cedma-us-empowered24-atlanta/): CEdMA’s premier annual conference dedicated to empowering customer education professionals like you. This year, the event will take place at... - [CEdMA Enterprise Spring Conference](https://www.cloudshare.com/events/cedma-enterprise-spring-conference/): From April 22 to 24, CEdMA Europe invites you to join the Heathrow Renaissance for an immersive experience that delves... - [Super Forum - Spark by Higher Logic](https://www.cloudshare.com/events/super-forum-spark-by-higher-logic/): Join Higher Logic’s 14th Annual Super Forum, returning with a powerful theme: “SPARK. ” This event, spanning two full days,... - [MAU Vegas](https://www.cloudshare.com/events/mau-vegas/): Mobile Apps Unlocked (MAU) Vegas 2024 is the definitive event of the year for the mobile app industry. Spanning two... - [SaaSOpen](https://www.cloudshare.com/events/saasopen/): SaaSOpen 2024 is the premier event for SaaS founders looking for real insights and actionable strategies. This unique conference features... - [Product Marketing Summit - Paris](https://www.cloudshare.com/events/product-marketing-summit-paris/): Join the Product Marketing Summit in Paris, where you’ll immerse yourself in the latest industry trends and innovations. This summit... - [Business of Software - Europe](https://www.cloudshare.com/events/business-of-software-europe/): The Business of Software Conference Europe is making a much-anticipated return to Cambridge. This multi-day, single-track conference is the go-to... - [The Digital Experience Conference](https://www.cloudshare.com/events/the-digital-experience-conference/): The Adobe Summit is designed for leaders and creators behind world-class digital experiences, including digital marketers, IT professionals, creative and... - [Product Marketing Summit - New York](https://www.cloudshare.com/events/product-marketing-summit-new-york/): The Product Marketing Summit in New York, brought to you by the Product Marketing Alliance, offers a unique opportunity to... - [Customer Success Festival - New York - Winter](https://www.cloudshare.com/events/customer-success-festival-new-york/): Join the Customer Success Festival in New York, where the brightest minds in customer success gather to share their knowledge... - [Nordic TechKomm - Stockholm](https://www.cloudshare.com/events/nordic-techkomm-stockholm/): Nordic TechKomm 2024, set in the stunning Scandic Victoria Tower in Stockholm, presents a unique platform for professionals to discuss... - [Optimize23 - by VisibleThread](https://www.cloudshare.com/events/optimize23-by-visiblethread/): Welcome to Optimize24 AI, the cutting-edge virtual event where the dynamism of proposal management converges with the transformative power of... - [From Analysis to Evaluation - Online Conference by Learning Guild](https://www.cloudshare.com/events/from-analysis-to-evaluation-online-conference/): The Learning Guild proudly presents “The ID: From Analysis to Evaluation Online Conference,” a comprehensive learning event centered around instructional... - [Product Marketing Summit - Austin](https://www.cloudshare.com/events/product-marketing-summit/): The Product Marketing Summit in Austin offers a unique opportunity to join a congregation of product marketing experts. This summit... - [Cyber Security Summit - Tampa](https://www.cloudshare.com/events/cyber-security-summit/): The Fifth Annual Tampa Cybersecurity Summit is a premier gathering for C-Suite and Senior Executives responsible for protecting their companies’... - [SANS Live Online Europe January](https://www.cloudshare.com/events/sans-live-online-europe-january/): This is more than just an online course; it’s an opportunity to build practical cyber security skills that you can... - [CEdMA Europe Conference - Autumn](https://www.cloudshare.com/events/cedma-europe-conference/): From November 13th to 15th, CEdMA Europe invites you to join the Heathrow Renaissance for an immersive experience that delves... - [Training 2024 Conference & Expo - Winter](https://www.cloudshare.com/events/training-2024-conference-expo-winter/): Training magazine’s Training Conference & Expo is the premier gathering for training and development, learning, and performance professionals, drawing participants... - [Customer Success Festival - Austin](https://www.cloudshare.com/events/customer-success-festival-austin/): When you attend the Customer Success Festival, prepare for two exhilarating days filled with networking opportunities, knowledge sharing, and a... - [ATDTK Techknowledge - Los Angeles](https://www.cloudshare.com/events/atdtk-techknowledge-los-angeles/): ATD TechKnowledge (ATDTK) – Los Angeles, an exhilarating three-day journey thoughtfully crafted for talent development professionals who are passionate about... - [Medalia Experience](https://www.cloudshare.com/events/medalia-experience/): Medallia Experience is the only conference that seamlessly blends inspiration, hands-on problem-solving, and mentoring sessions with some of the most... - [Traffic & Conversion Summit](https://www.cloudshare.com/events/traffic-conversion-summit/): Every year, thousands of the brightest minds in the world of entrepreneurship, marketing professionals, agency owners, and innovative entrepreneurs come... - [Learning Conference - by Learning Guild](https://www.cloudshare.com/events/learning-conference-by-learning-guild/): What is Learning Conference – by Learning Guild? Prepare to embark on a journey of learning leadership at Learning 2023,... - [Chief Customer Officer Summit - London - Fall 2023](https://www.cloudshare.com/events/chief-customer-officer-summit-london/): The Chief Customer Officer Summit is your opportunity to upskill yourself and your team by tapping into the insights and... - [Customer Success Festival - Chicago - Fall 2023](https://www.cloudshare.com/events/customer-success-festival-chicago/): The Customer Success Festival – Chicago is a gathering that connects you with the world’s most dynamic community of top... - [Recurring Revenue Conference](https://www.cloudshare.com/events/recurring-revenue-conference/): Join the %%title%%. Learn about why you should attend and how to buy tickets. - [WorkRamp LEARN Virtual Summit](https://www.cloudshare.com/events/workramp-learn-virtual-summit/): Prepare to unlock the extraordinary potential of learning as the driving force behind elevating employee performance, boosting revenue, and supercharging... - [ATD Intensive - Accessible Learning Design](https://www.cloudshare.com/events/atd-intensive-accessible-learning-design/): ATD Intensive – Accessible Learning Design is an immersive virtual program that delves into the intricacies of the most pertinent... - [Learning Technologies UK & Online](https://www.cloudshare.com/events/learning-technologies-uk-online/): Join the Learning Technologies, Europe’s premier showcase of organizational learning and the cutting-edge technology driving workplace learning. With over 10,000... - [Integrated Systems Europe (ISE)](https://www.cloudshare.com/events/integrated-systems-europe-ise/): Why Participate in ISE? ISE, a collaboration between AVIXA and CEDIA, is the premier event for the global audiovisual, electronic... - [CES Las Vegas](https://www.cloudshare.com/events/ces-las-vegas/): CES is more than just an event; it’s a convergence of innovation, inspiration, and collaboration. Here, you’ll connect with industry... - [Dreamforce San Francisco, CA, USA](https://www.cloudshare.com/events/dreamforce-san-francisco-ca-usa/): Dreamforce 2023 is an extraordinary gathering of innovators, thought leaders, and trailblazers in the world of AI. Packed with innovation,... - [Web Summit](https://www.cloudshare.com/events/web-summit/): Join Web Summit in Lisbon from November 13th to 16th, 2023, and become a part of the innovation movement that... - [Innovation Roundtable Summit](https://www.cloudshare.com/events/innovation-roundtable-summit/): Join the Innovation Roundtable Summit for three dynamic days filled with interactive peer-to-peer exchanges, deep learning, and exploration of key... - [Surf & Sales X](https://www.cloudshare.com/events/surf-sales-x/): The Surf & Sales Summit was born out of the belief that bigger isn’t always better. Many have used this... - [Sales Innovation Expo 2024](https://www.cloudshare.com/events/sales-innovation-expo/): The Sales Innovation Expo, a leading event for sales professionals, is set to take place in London, UK, on November... - [Sales Enablement Summit | Toronto](https://www.cloudshare.com/events/sales-enablement-summit-toronto/): Presented by the Sales Enablement Collective, this two-day event is your gateway to unlocking the full potential of your sales... - [Chief Revenue Officer Summit | London](https://www.cloudshare.com/events/chief-revenue-officer-summit-london/): This summit promises a day filled with enlightening discussions, invaluable networking opportunities, and innovative strategies to elevate your revenue organization... - [Sales Engagement Summit 2023](https://www.cloudshare.com/events/sales-engagement-summit-uk/): Unravel the intricacies of sales engagement and equip you with the knowledge and strategies to supercharge your sales process. - [National Sales Conference 2023](https://www.cloudshare.com/events/national-sales-conference-uk/): National Sales Conference 2023 is the premier event for Personal & Professional Development in Leadership, Sales, Revenue, and Customer Success - [Sales Enablement Summit - Chicago 2023](https://www.cloudshare.com/events/sales-enablement-summit-chicago-usa/): Ready to elevate your sales enablement game and navigate the ever-evolving challenges of the modern business landscape? Join the 2023 Sales Enablement Summit in Chicago - [Sales Enablement Summit - Singapore 2023](https://www.cloudshare.com/events/sales-enablement-summit-singapore/): Ready to dive into the world of sales enablement, readiness, coaching, effectiveness, L&D, and related functions? Join the 2023 Sales Enablement Summit in Singapore ## Landing Pages - [CloudShare vs Skillable](https://www.cloudshare.com/lp/cloudshare-vs-skillable/): CloudShare is the leading solution for virtual hands-on demos and training. Easy to set up and use. Spin up complex environments in minutes. Exceptional support. - [Cloud Digital Twins for Innovation Labs](https://www.cloudshare.com/lp/cloud-digital-twins-for-innovation-labs/): Discover how CloudShare can help you evaluate new technology with hands-on, real, easy-to-build sandboxes. - [CloudShare & Accelerate Your Training](https://www.cloudshare.com/lp/cloudshare-accelerate-your-training/): The next generation of training experiences has arrived with CloudShare Accelerate. With capabilities built to help you better manage training experiences, Accelerate will take your training to the next level. So what awaits you? - [CloudShare & Accelerate Your Sales](https://www.cloudshare.com/lp/cloudshare-accelerate-your-sales/): The next generation of sales experiences has arrived with CloudShare Accelerate. With capabilities that are built to help you better manage sales experiences, Accelerate will help you close more deals, faster. You’ll now have access to these features and more: - [Virtual IT Lab Platform](https://www.cloudshare.com/lp/best-virtual-it-lab-platform/): Discover why CloudShare is the best %%title%% . Go beyond traditional passive experiences with a virtual IT lab platform that offers powerful hands-on experiences for your virtual training, demos, POCs, and testing. - [CloudShare vs the Little Training Players](https://www.cloudshare.com/lp/cloudshare-vs-the-little-training-players/): CloudShare is the number one virtual training, sales demo, and POC labs solution in the market today. Give your all-star training team the best tool to raise product competency. - [CloudShare vs Heropa](https://www.cloudshare.com/lp/heropa-alternative/): Looking to create engaging virtual experiences? Accept no limitations with CloudShare's true next-gen virtual IT labs for training, demos, POCs, and testing. - [CloudShare vs VMware](https://www.cloudshare.com/lp/vmware-alternative/): Searching for VMWare alternative? CloudShare's virtual IT labs offer unbeatable capabilities, user experience, and support. Deliver engaging experiences for hands-on training and demos, with all-in-one pricing and no hidden fees - [CloudShare vs Quali](https://www.cloudshare.com/lp/quali-alternative/): Looking to create engaging virtual experiences? Accept no limitations with CloudShare's true next-gen virtual IT labs for training, demos, POCs, and testing. - [CloudShare vs Alemira](https://www.cloudshare.com/lp/cloudshare-vs-alemira/): With years of experience leading the virtual training space, CloudShare offers unbeatable capabilities, user experience, and support. Deliver engaging experiences for hands-on training and demos, with all-in-one pricing and no hidden fees - [CloudShare vs ReadyTech](https://www.cloudshare.com/lp/readytech-training-alternative/): With years of experience leading the virtual training space, CloudShare offers unbeatable capabilities, user experience, and support. Deliver engaging experiences for hands-on training and demos, with all-in-one pricing and no hidden fees - [CloudShare vs Strigo](https://www.cloudshare.com/lp/strigo-alternative/): With years of experience leading the virtual training space, CloudShare offers unbeatable capabilities, user experience, and support. Deliver engaging experiences for hands-on training and demos, with all-in-one pricing and no hidden fees - [CloudShare vs A Cloud Guru](https://www.cloudshare.com/lp/a-cloud-guru-alternative/): Looking to create engaging virtual experiences? Accept no limitations with CloudShare's true next-gen virtual IT labs for training, demos, POCs, and testing. - [Virtual Labs for Cybersecurity](https://www.cloudshare.com/lp/cybersecurity/): Discover how CloudShare can help you with %%title%% . The only Virtual IT Lab that can handle your cybersecurity company’s entire customer journey: Engaging POCs to hands-on training to versatile cyber ranges. - [There's No Alternative to CloudShare!](https://www.cloudshare.com/lp/no-cloudshare-alternative/): CloudShare is the number one virtual training, sales demo, and POC labs solution in the market today. We have been in business for 12 years and our virtual labs solution is mature, stable, and offers the best experience for your users. - [CloudShare vs Qwiklabs](https://www.cloudshare.com/lp/qwiklabs-alternative/): Create customized environments with the best hands-on software training solution on the market. With its rich feature set, powerful analytics, and choice of fully customizable training options (including VILT and self-paced training), CloudShare is the best Qwiklabs replacement out there. - [Sandbox Environment](https://www.cloudshare.com/lp/sandbox-environment-testing/): Discover how CloudShare can help you with %%title%% . Specialized Hands-On Interactive Demo Environments That Help You Close More Deals. - [Instructor-Led Training](https://www.cloudshare.com/lp/instructor-led-training/): Discover how CloudShare can help you with %%title%% . Turn boring, complex software training into an engaging, enjoyable experience for your partners, customers, and learners. - [POC Environment](https://www.cloudshare.com/lp/poc-environment-on-the-cloud/): Discover how CloudShare can help you with %%title%% . Specialized Hands-On Interactive Demo Environments That Help You Close More Deals. - [Sales Demo Environment](https://www.cloudshare.com/lp/demo-environment-on-the-cloud/): Discover how CloudShare can help you with %%title%% . Specialized Hands-On Interactive Demo Environments That Help You Close More Deals. - [Software Training for Customers](https://www.cloudshare.com/lp/next-gen-virtual-software-training-for-customers/): Discover how CloudShare can help you with %%title%% . Turn boring, complex software training into an engaging, enjoyable experience for your partners, customers, and learners. - [Virtual IT Labs for Training, Demos and POCs](https://www.cloudshare.com/lp/virtual-it-lab-software/): Discover how CloudShare can help you with %%title%% . Go beyond traditional passive experiences with a virtual IT lab platform that offers powerful hands-on experiences for your virtual training, demos, POCs, and testing. - [CloudShare vs Instruqt](https://www.cloudshare.com/lp/instruqt-alternative/): With years of experience leading the virtual training space, CloudShare offers unbeatable capabilities, user experience, and support. Deliver engaging experiences for hands-on training and demos, with all-in-one pricing and no hidden fees - [CloudShare vs Skytap](https://www.cloudshare.com/lp/skytap-alternative/): Looking to create engaging virtual experiences? Accept no limitations with CloudShare's true next-gen virtual IT labs for training, demos, POCs, and testing. - [CloudShare vs ReadyTech & Skytap](https://www.cloudshare.com/lp/compare-readytech-skytap-alternatives/): CloudShare is the number one virtual training, sales demo, and POC labs solution in the market today. Give your all-star training team the best tool to raise product competency. --- # # Detailed Content ## Pages ### Testimonials --- ### Partner With Us --- ### community --- ### Events --- ### Free Software Training Budget Calculator by CloudShare --- ### Software Training Budget Calculator by CloudShare --- ### Thank You Blog Subscribe --- ### CloudShare Agreements Software-as-a-Service Terms Data Processing Addendum with SCCs – United Kingdom Version Service Level, Support, & Security Exhibit Metrics --- ### Thank You Contact Us Request Unsuccessful --- ### Thank You Quote Request Unsuccessful --- ### Thank You Contact Us Request Successful --- ### Thank You Quote Request Successful --- ### Thank You Demo Request Unsuccessful --- ### Thank You Demo Request Successful --- ### Sandboxing --- ### Cybersecurity --- ### Demos --- ### POCs --- ### Channel sales --- ### Sales Enablement --- ### Onboarding --- ### Self-paced training --- ### News & Events --- ### Work with us --- ### Thank you --- ### Meet the team --- ### Questions --- ### Glossary --- ### Contact us --- ### Careers --- ### Book a Demo --- ### Pricing --- ### About Us --- ### Product --- ### Resources --- ### VILT --- ### Virtual Training --- ### Solutions --- ### Home --- ### Privacy Policy Last update on August 2024 This Privacy Policy (the “Policy”)describes Our policies and processes on the collection, use and disclosure of Your information when You use the Company’s Services and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to provide and... --- ## Resources ### How CloudShare Transformed Technical Training for Thales --- ### From Data to Impact: How AI is Transforming Customer Education --- ### 20 Employee Training Statistics You Should Use “You can’t manage what you don’t measure. ” It’s one of the most famous pieces of business advice of all time. Sure, it’s a generalization. But defining success — and identifying opportunities to improve — depends on assessment. Employee training, like customer and partner education, is a target="_blank" rel="noreferrer noopener">They... --- ### Why Continuous Learning Should Be Your Organization's Top Priority Our world is more connected than ever before — and that's a double-edged sword.   On the one hand, businesses have the potential to connect with more prospective customers than ever. On the other hand, the same is true for their competitors.   As a result, the software industry has... --- ### Spring Has Sprung with Our Biggest-ever G2 Badge Haul: 39 Beautiful Reasons to Celebrate! Spring is in the air, and at CloudShare business is... blooming! We're absolutely thrilled to announce that we've received a record-breaking 39 G2 badges in the Spring 2025 reports - our biggest bouquet ever!   It's put a genuine spring in our step and given us even more energy to... --- ### AI in Cybersecurity: Building Effective Certification Programs in the Era of Machine-Speed Threats In March 2025, we hosted an eye-opening webinar featuring cybersecurity experts from Darktrace, one of the pioneers in AI-driven security solutions. Our Head of Product Marketing Jeremy Davis led a no-holds-barred discussion with Gabrial Hartnett and Jonathan Pereira from Darktrace's Customer Education team, exploring the vital importance of effective certification... --- ### The 8 Best Virtual Cybersecurity Practice Labs Basic cybersecurity training isn't going to cut it today, with threat actors getting more organized and sophisticated every day.   To protect themselves and their customers, companies need to level up their training. And hands-on virtual cybersecurity labs are the best way to do it. This blog covers the basics... --- ### Just-in-Time Training: Benefits, Tips, and Use Cases These days almost everything is available on-demand, from news and streaming media to groceries and meal delivery.   Training is following this trend, and for good reason. Just-in-time training is a modern approach many companies have embraced to improve employees’ knowledge and skills, while reducing costs, decreasing training time, and... --- ### How to Build a Cybersecurity Certification Program That Works --- ### The 7 Best Cyber Security Conferences in Israel for 2025 Collaboration is the key to cybersecurity success, and it's only by working together that security practitioners can stand against today's increasingly sophisticated threat actors. Security conferences are a great place for industry professionals to network and collaborate and with their unique experience of handling daily challenges from multiple adversaries, Israeli... --- ### How to Measure and Improve Your SaaS CSAT Every software provider needs to be able to answer a series of key questions:  Is your software meeting customer expectations? How happy are your users? And if they’re unhappy, how likely are they to make the jump to a competitor at the first opportunity?   What can you do to... --- ### Software Training Masterclass: Knowledge Retention Science, Strategies, and Solutions “Tell Me and I Forget; Teach Me and I May Remember; Involve Me and I Learn. ” Who first said that? Benjamin Franklin? Confucius? We may never know for sure. What we do know is that in the software industry, customer education faces a growing challenge: making sure that product... --- ### 8 Crucial Partner Onboarding Best Practices Success isn't just about what you know — it's about who you know.   The right partnerships make a world of difference in the B2B space. With the necessary knowledge and tools, channel partners have the potential to shorten sales cycles by nearly 30%. Just as customer onboarding lays the... --- ### WBT Training vs. CBT Training vs. eLearning Whether you're dealing with customer education or employee training, acronyms and jargon can be major roadblocks for instructors and designers.   This article aims to clear the way for you by deconstructing two of the most common abbreviations associated with virtual learning: Web-Based Training (WBT) and Computer-Based Training (CBT).  ... --- ### Why Technical Training is Essential to Software Sales Success Do you provide technical training to your customers?   If you don't, you should. By incorporating technical training techniques at various stages of the customer journey, you can inspire unprecedented satisfaction and loyalty in both customers and genuine excitement in prospects.   According to Thought Industries' State of Customer Education... --- ### How Hands-On Learning Accelerates Time-to-Value: Strategies for Rapid ROI Hands-on training is inarguably better than passive learning, especially for software companies.   Learning by doing will always be more compelling than learning through rote memorization.   What’s more, hands-on training allows participants to develop and apply practical knowledge and skills.   When applied to customer education, there's something else... --- ### The State of Customer Education in 2025: Maximizing Revenue & Organizational Value --- ### The Best Strategies to Combat Learning Fatigue in Virtual Training While everyone (well, most office workers) worked from home during the pandemic, virtual meeting platforms like Zoom exploded in popularity.   Digital video calls became a regular part of the day: a virtual touch-base to replace in-person stand-ups. It was a great way to stay productive while collaborating with colleagues... --- ### 7 Top Tips to Effectively Use AI in Corporate Training When ChatGPT launched in November 2022, most people didn't see it coming, and few expected it to be so impactful.   Flash-forward to 2025, and artificial intelligence has completely revolutionized how we live, work, and learn. Accessing information and generating content for almost any purpose has never been easier, thanks... --- ### Turning Data into Action: Headlines & Highlights from the CEdMA-CloudShare Webinar What happens when you combine CEdMA's deep industry knowledge with CloudShare's freshest data on training trends? Pure gold! 🌟 Our latest webinar, featuring CEdMA's erudite expert Dirk Braune and CloudShare’s superstar CMO Annie Reiss, navigated the ever-shifting landscape of customer education and training, covering monetization, performance tracking, and technological enablement.... --- ### Accessible vs. Inclusive Learning Content: What You Need to Know When it comes to educational content, many people use the terms accessible and inclusive interchangeably.   But while there’s plenty of overlap between the two terms, they're still distinct from one another.   It's important to understand how they differ and, more importantly, what to consider when designing learning content... --- ### How Customer Education Drives Success and Retention Does your software company have a customer education program? If not, it should.   This article discusses why, starting with a general overview, followed by a drilldown into specific benefits.   Understanding the Importance of Customer Education for Software Companies There’s no denying the software market is booming, but with... --- ### The Importance of Customer Education: 15 Experts Spill the Tea! ☕ Hey there, CEd enthusiasts! Remember when customer education was that quiet department churning out user manuals and training docs? Well, those days are long gone! Today, customer education is stealing the spotlight and proving itself to be an absolute game-changer in the software world. Don't believe us? We've got the... --- ### Turning Data into Action: Strategies for Better Customer Education Results --- ### SaaS Sales Velocity: 8 Proven Strategies to Accelerate Your Time to Close Software-as-a-Service (SaaS) companies live and die by the effectiveness of their sales teams.   In the start-up phase, success is largely a matter of product knowledge, basic pipeline management, and personal connections. Scaling past that initial phase requires a refined, target="_blank" rel="noreferrer noopener">Sales velocity, also known as pipeline velocity, measures... --- ### The Growing Intersection between Learning Management Systems and Learning Experience Platforms A learning experience platform (LXP) enhances an organization's training with features designed to improve personalization and learner engagement.   These platforms typically index and aggregate content into individual user portals, providing trainees with maximum autonomy over their learning. Many LXPs also leverage AI-driven personalization. Originally, there was a clear delineation... --- ### Well CEd II: Insights from today’s Customer Education Experts --- ### Virtual Lab Software for Remote Training: Best Practices  Remote training software has come a long way in recent years, largely by necessity. We'll spare you the details. We've spent enough time discussing the pandemic and its impact on the workplace. Instead, let's talk about remote training — specifically, how you can use virtual IT labs to get the... --- ### Transforming Tech Training: Virtual Labs, AI, and the Future of Certification In January 2025, we hosted a fascinating webinar that brought together some of the brightest minds in tech training and enablement. Our own Lee Berkman led a discussion with Faez Ahmed from Kinaxis, alongside CloudShare VP of Product Carmit Pelleg and Chad Fletcher from our identity verification partners at Kryterion.... --- ### Introducing CloudShare’s New Visual AI Checks: The Virtual Lab That AI-Fives Your Students Remember that amazing feeling when your teacher said "Perfect! " after you solved a tricky problem? Well, that’s the ingredient we've baked into CloudShare's innovative suite of virtual training tools. Meet Guided Journey with Visual AI Checks – it's like having a virtual teaching assistant who's always ready to give... --- ### Fusing AI with Certification and Labs --- ### 7 Steps to Creating a Learning Culture that Supports Employee Growth and Development Is your business doing enough to empower its people? Most aren't.   According to the most  recent Gallup data from August 2024, only 31% of U. S. employees are engaged at work, with 18% saying they’re actively disengaged. That paints a disturbing picture of the American economy - and one... --- ### How to Design a Dynamite Demo Agenda “Tell ’em what you’re going to tell ’em; next, tell ’em; next, tell ’em what you told ’em. ” The origins of the quote are obscure, but you’ve probably heard it, or a variation, at some point in your career. It applies to pretty much any form of communication, from... --- ### How Online Technical Training Drives Customer Success Top-quality technical training is a no-brainer.    In fact, investing in customer education improves customer onboarding by up to 56% and customer lifetime value by up to 21%.   That shouldn't come as a surprise. Customer training and customer success have always gone hand-in-hand. The more effectively you teach customers... --- ### The Critical Role of Hands-On Learning in Engineering Onboarding Engineering is a pretty hands-on profession. Especially in smaller organizations where an engineer will often wear multiple hats, shifting between roles and responsibilities as required. A computer engineer, for instance, might start by designing a board before building and programming it. It should go without saying that hands-on learning needs... --- ### 7 Key Benefits of Training Software for Employee Development Compare today's workplace to the office of five years ago, and you’re looking at the products of two different worlds. Over the past few years, companies have increasingly shifted their focus away from job-based hiring — emphasizing relevant experience — to skills-based hiring. Leadership, meanwhile, has realized the importance of... --- ### Synchronous vs. Asynchronous Learning: Key Advantages and Best Practices Whether you're designing an employee onboarding program or creating material for a customer education initiative, one of the first things you'll need to decide is your approach. Will you choose synchronous learning, asynchronous learning, or something in between? This article will review the differences between synchronous and asynchronous learning, their... --- ### Rocking around the Christmas Tree with a Record-Breaking 31 G2 Badges We’re happy to announce that we once again got everything we wanted for Christmas! Santa (actually the global community of G2 reviewers) decided that we’ve been good kids all year long, and delivered a sackful of 31 G2 badges in the Winter 2025 reports.   Here are just a few:... --- ### The 5 Best DevOps Training Platforms of 2025 DevOps — and its counterpart, agile development — are crucial to staying competitive in today's software landscape. However, the challenge for many organizations is getting all their techies on the same page, up to speed on this transformational way of working, and otherwise ready to rock. That’s why we’ve put... --- ### How To Keep Your Virtual Training Lab Content Up To Date Imagine you're being onboarded into a new position. Everything looks promising so far. Your manager is even using a very cool virtual training lab to give you hands-on practice. Soon after logging in, however, you realize there's something wrong. The problem isn't with the tools you've been given — those... --- ### The Top On-Demand Training Tools Whether virtual or physical, instructor-led training happens on a set schedule. That's sort of a necessity. You can't expect an instructor to be available at all hours of the day. While instructor-led training works well for employee training, it tends to be less suitable for customer onboarding. A company can... --- ### Virtual Labs & LMS Integration: The Good, the Bad, and the Why Training is a vital part of the work experience and something many companies still struggle with it. However, the widespread adoption of cloud technology has helped companies realize the advantages of training partners, customers, and employees through virtual labs. Companies are now embracing learning management system (LMS) integration, combining the... --- ### 3 Reasons Why Hands-on Training is Hands-down Better Than Passive Learning The one and only way to learn how to ride a bike is to get on it and go. That’s not the case for learning how to operate software. There are a number of ways to conduct software training, but let’s be clear: hands-on training has proven to be the... --- ### The Role of Virtual Environments in Red Team vs Blue Team Exercises You don't really know how good your security is until you see how it performs under fire. But that doesn't mean you need to wait for a cyber-incident. It's better that you iron out the wrinkles with a simulated crisis.   That way, when your business faces a real emergency,... --- ### 5 Benefits of Gamification in Employee Training Anyone who says education can't be all fun and games clearly hasn't been paying attention. Whether for customer onboarding or employee training, gamification has many benefits. We're going to go over a few of them today, then discuss why gamification and virtual labs are a great match. Let's start by... --- ### Best Practices for Simulating Cyber Attacks in Safe Environments In today's business landscape, it's not a question of if you'll be targeted by a cyberattack — it's more a matter of when. That's why it's more important than ever to make sure you're prepared. Having the right defenses in place is only part of the equation in that regard.... --- ### How to Run Successful Cyber Range Simulations: Key Steps & More One of the biggest mistakes you can make with your cybersecurity is to treat it like a project with a clear endpoint. It's not. In today's threat landscape, security is an ongoing commitment — you and your team need to constantly be evolving.   Fail to do that, and you... --- ### The Power of Contextualized Labs for Simulating Large-Scale Cyber Attacks Let's say, for argument's sake, that you feel pretty good about your security posture. You're working with several excellent vendors, you have a strong cybersecurity awareness training initiative in place, and you've done the necessary legwork to encourage a culture of cybersecurity. All in all, you're pretty confident in your... --- ### 10 Cybersecurity Awareness Topics Your Training Should Cover in 2024 What's your business's biggest security vulnerability? No, it's not the fact that your Active Directory is held together with virtual duct tape and prayers — though you should probably do something about that. It's your people.   This is a tale as old as time. Just look at what happened... --- ### Sneak Peek into Self-Paced Training --- ### CloudShare G2 Badges Video - Fall 2024 --- ### Why Scaling Training Solutions for Global Teams is Mission Critical We’ve passed the inflection point of remote workers being a small segment of the workforce to the majority of it — 64% of all workers are fully remote, up from 49% in 2022. Developing and scaling training programs that accommodate remote workers, rather than treating them as an afterthought, is... --- ### The Top 7 Virtual Instructor-Led Training (VILT) Software Solutions for 2024 We've said it before, and we'll say it again: Your training is only as good as the technology you use to support it. That applies just as much to virtual instructor-led training (VILT) as it does to any other training format. But how do you choose the right platform from... --- ### Five Best Practices for Mastering Software Sales Training In a perfect world, you wouldn't need to train your salespeople. They'd know how to do everything right out the gate. But we don't live in a perfect world — while new additions to your sales team might understand the basics of Software-as-a-Service (SaaS) sales, they'll still need coaching on... --- ### The Customer Education Elevator - with Strategic Marketing --- ### 5 Top Channel Sales Tools You Need in 2024 Your sales team can only handle so many prospects in a day. Sometimes that means turning to outside help to keep your pipeline stocked with qualified leads. Don't worry, we're not talking about contracting a third-party agency — at that point, you might as well just hire more salespeople. What... --- ### Education-Qualified Leads Deliver Golden Marketing Opportunities  When customer education and marketing departments put their heads together, they can significantly impact many vital KPIs that fuel corporate growth and longevity. This came through in the recent series of interviews I conducted with industry experts. While the conversations largely explored ideas for elevating customer education with the help... --- ### The Benefits of Active Learning in Product Training The importance of product training for a software-as-a-service (SaaS) company can’t be overstated. If people don't understand how your software works, they won't use it. It’s as simple as that. That's why you need a product training strategy. But you shouldn't settle for any old product training program. No, if... --- ### Seven Validated Habits for Stunningly Successful Demos --- ### Marketing the Spirit and Soul of Your Product—with Dave Derington Many customer education folks know of Dave Derington, educator of corporate education professionals. Dave’s done nearly everything related to training and customer success. He co-hosts the CELab podcast and is a go-to-market strategist for LMS providers and companies with customer education initiatives. When I asked him to sit for an... --- ### How HubSpot Uses Education to Attract, Engage and Delight Customers - with Courtney Sembler If you’ve been around customer education for any length of time, you’ve undoubtedly heard a thing or two about the HubSpot Academy. It’s achieved legendary status as a pioneer in what many call “knowledge-led growth. ” Courtney Sembler is the director and long-time manager of the HubSpot Academy. We asked... --- ### SAI 360 Streamlines Hands-On Training with CloudShare --- ### Transforming Training with CloudShare: Insights from Ping Identity Experts --- ### Customers Who Learn Don’t Churn—with Debbie Smith When you talk about customer education with Debbie Smith, you go away wiser—and inspired. Debbie is the Senior Director of Visier University and president of the Customer Education Management Association (CEdMA). In her usual fearless style, she’s quick to share her point of view. I present to you now some... --- ### Bridging Skills Gaps with Hands-On Collaborative Learning --- ### Everything You Need to Know About the Software Sales Process According to Statista, there are approximately 30,800 software-as-a-service (SaaS) companies in the world as of this year. That number is expected to rise to roughly 72,000 by 2025. And if you count artificial intelligence (AI) companies as part of the SaaS market, that figure rises to around 175,000.   Basically,... --- ### CloudShare's Virtual IT Labs for Sales --- ### CloudShare's Virtual IT Labs for Training --- ### Critical Training KPIs Every Training Manager Should Track One of the first steps in creating an effective virtual training program is to define your key performance indicators (KPIs). This holds true regardless of whether your training is customer-focused or internal. As a training manager, learning and development metrics help you both optimize your training and convey that training's... --- ### Level Up: Marketing Customer Education Like a Pro - with Shannon Howard Bouncing ideas around for elevating customer education with Intellum’s marketing mastermind Shannon Howard was crazy fun. She pulls out all the stops when it comes to discussing the mark customer education is now making on the company at large.    “I want every person in the company to know we... --- ### Top 6 Blended Learning Tools for 2024 1. CloudShare Designed to deliver stunning virtual product and training experiences, CloudShare's virtual IT labs are scalable, intuitive, and cost-effective. Instructors can spin up complex training environments in just a few clicks, tailoring them to virtually any training modality your business might require. On top of this, CloudShare comes with... --- ### How Sales Engineers Can Close Deals Faster with Modern Sales Enablement --- ### The Rise of the Community in Customer Education: What You Need to Know It's been said that the more things change, the more they stay the same.   Centuries before we had modern amenities like electricity and the Internet, most learning happened within the community. People worked together, learned together, and grew together. Now, as we near the last quarter of 2024, we're... --- ### How to Create Effective Sales Demo Environments For software-as-a-service (SaaS) companies, traditional demos are ineffective. Modern prospects demand something more compelling. They're looking for a sales demo that not only shows them what your software can do, but also lets them experience it for themselves. The best way to deliver that experience is through a personalized sales... --- ### Hi, We Are CloudShare --- ### 5 Blended Learning Strategies for Engagement Applying blended learning to your corporate training can have a ton of benefits. Not only does it have the potential to reduce corporate training costs, it can also improve learner comprehension and retention while also helping your instructors do their jobs more effectively. Not only that, blended learning provides greater... --- ### Understanding the Different LMS Modules A learning management system (LMS) is the foundation of every successful corporate learning and development (L&D) program. But how can you make sure you've chosen the right LMS? After all, no two training initiatives are totally alike — meaning that there's really no such thing as a one-size-fits-all solution.  ... --- ### Discover Your New Superpower: RDP Booster Imagine a technological breakthrough that completely revolutionizes how companies deliver training and sales experiences. Before we get into the how, let’s start at the beginning. What is RDP? RDP stands for Remote Desktop Protocol, which lets you control your Windows-based Virtual Machines (VMs) from afar. However, the usual RDP experience... --- ### Webinar Recap: Seven Levels of Stunningly Successful Discovery During a recent webinar, Lee Berkman of CloudShare and guest Peter Cohan, author of Doing Discovery, took attendees on a deep dive into the art and science of mastering discovery calls for software sales. This blog post provides a summary of the subjects covered and you can view the full... --- ### The Top E-Learning Tools of 2024 So, you've dreamed up a winning strategy for your training program. You know exactly what you need to teach and who you're looking to teach. But there's still one thing missing — your toolkit.   Without the right e-learning software, even the best-laid training plans might go to waste. With... --- ### How to Evaluate and Compare Virtual IT Labs So, you're looking for a hands-on training platform? We can help with that. Your best bet is probably going to be a cloud-based virtual training lab — better known as a virtual training platform.   Not only are cloud-based virtual IT labs more flexible and cost-effective than traditional virtual labs,... --- ### Say Goodbye to HTML Hassles: Meet Our WYSIWYG Editor 🥳 Let’s face it - creating unique and dynamic content with HTML is about as easy as trying to whip up a gourmet meal with a microwave and instant noodles. While it’s not impossible, it’s time-consuming, complex, and downright frustrating, especially if you aren’t a tech wizard 🧙 (or a chef).... --- ### Cheat Sheet: 11 Must-Ask Questions for Software Sales Discovery Calls --- ### Virtual Training Labs vs. Simulations: Key Differences & More We've made no secret of our belief that hands-on training. is the way to go. It's just better than traditional learning — it's not only more engaging but also helps participants learn and retain things more effectively.   But we're not here today to talk about the merits of first-hand... --- ### A Framework for ROI: How Customer Education Pays for Itself - with Vicky Kennedy --- ### 7 Best LMS Platforms for Product Training Your choice of learning management system (LMS) can have a big impact on your training outcomes. Using an LMS for product training, for instance, not only reduces the overhead of your customer training initiatives but also improves training visibility, makes scaling more efficient, and improves training delivery and design. But... --- ### Customer Testimonial: Fiery Scales Educational Portfolio with CloudShare --- ### Revolutionizing Apprenticeship Assessments: City & Guilds' Success with CloudShare --- ### CloudShare G2 Badges Video - Summer 2024 --- ### Essential Cybersecurity Training Topics for Modern Organizations What's the most powerful weapon in a cybercriminal's arsenal? It's not malicious software or botnets. It's you — or more accurately, your ignorance.   And they'll gladly exploit it. Remember that close to 88 percent of data breaches are the result of human error. You want to do everything you... --- ### 5 Best Demo Automation Software Solutions in 2024 There's an old saying: Talk is cheap. If your sales team really wants to impress potential customers, they need to be able to put their money where their mouth is. This means showing showing people what your software can do instead of just talking about it.   They need product... --- ### Sizzling Success: 30 G2 Summer Badges Thanks to Our Customers' Hot Reviews CloudShare is definitely turning up the heat this summer. After a fantastic spring harvest of 19 badges, we rode that wave into summer with a blazing 30 G2 badges! We’ve never been hotter, and it’s all thanks to you, our amazing customers. 🥳 Summer is usually associated with happiness, optimism,... --- ### 8 Best Training Management Systems for 2024 Your learning management system(LMS) helps you manage the front-end of your corporate training program. It helps you create and manage better, more engaging training for both customers and employees. But what if you want to commercialize your learning program? For that, you'll need a training management system (TMS). Designed for... --- ### Knockout! Customer Education Boosts Revenue and Cuts Costs If we were to sum up Forrester’s latest report (commissioned by Intellum) on customer education in one sentence, it would be this:  Customer education, when implemented strategically and correctly using vendors, will boost your top and bottom lines and positively impact KPIs in all business areas - from increased adoption,... --- ### Better Discovery, Better Conversion - How to Master the Most Important Element of Software Sales --- ### How to Make Automated Sales Demos Work for You Sales demos are a time-honored way to educate potential buyers about your product and move them further along the buyer’s journey. In a perfect world, they close the sale on the spot. Demos are especially important for SaaS platforms and other applications where the lead has specific requirements and must... --- ### Seven Levels of Stunningly Successful Discovery - with Peter Cohan --- ### The Best Ways to Do Cyber Resilience Training Modern businesses have a lot to juggle when it comes to cybersecurity. There are threats everywhere you look today. But it isn’t enough to implement lackluster cybersecurity systems. A successful business must stay on top of digital security and often spend large amounts of resources improving protection and security for... --- ### 6 Key Benefits of Customer Education You Should Know A good customer education program can be a huge competitive advantage for your business. Provided you have the right customer education platform to support your overarching strategy, providing educational content to both existing and prospective customers can have a huge impact on engagement, loyalty, and retention. And that, in turn,... --- ### 7 Best Customer Engagement Platforms for 2024 Customer engagement is a major contributor to the success of a software-as-a-service company — and not just during the sales and onboarding process. Engaged customers are not only more loyal to your business but they're also willing to spend more and likelier to promote you to friends and colleagues.  ... --- ### Top 10 Pre-Sales Software Tools in 2024 You already understand the importance of sales enablement. But what about what comes before that? Have you stopped to think about the pre-sales process and its impact on your sales cycle? If not, you should.   The pre-sales workflow is an essential part of any sales enablement strategy, allowing you... --- ### How to Maximize the ROI on Your LMS Investment The learning management system (LMS) is the cornerstone of any corporate training initiative. That’s why it’s crucial that you choose the right LMS and use it effectively. But doing this requires calculating and optimizing the return on investment (ROI) of your LMS, so you can quantify the positive impact of... --- ### 7 Essential Types of Instructional Design to Use in 2024 The instructional design process is the foundation of all corporate training, from employee onboarding to customer education. Whether you employ them internally or hire a third party, instructional designers play a crucial role in any training strategy. Their responsibilities typically include: Designing and maintaining content within a learning management system.... --- ### Cheat Sheet For Beginners: Generative AI for Software Sales --- ### 5 Strategies to Design Impactful Software Product Training - with Jordan Hopkins, Intellum --- ### 7 Effective Methods for Increasing Engagement in Online Learning What's the most important characteristic of a successful virtual training program? It's not the training platform or instructors. It's not even the training content. It's the experience. To put it another way, it doesn't matter if you have the best training materials and the most knowledgeable instructors in the world.... --- ### 10 Essential Tools for Modern Sales Engineers Between digital transformation, the Internet of Things, hybrid work, and artificial intelligence, enterprise software is more complex than it's ever been, and businesses are adjusting their technology investments accordingly. In an increasingly saturated market, SaaS companies need sales engineers who can properly explain the value of their technology. Those sales... --- ### Top 5 Benefits of Developing Hands-On Methods for Employee Training Programs Employee development methods continue to evolve at breakneck speed, thanks to a perfect storm of demographic shifts and technological advancements. Consider that by 2030, Millennials and Generation Z will make up nearly 60% of the workforce. What's more, per research by Cloud Assess, they are prioritizing learning and development more... --- ### The 7 Best Cyber Range Training Solutions in 2025 There are few industries where 'learn by doing' is quite as important as cybersecurity. When you're faced with the prospect of a ransomware-infested network or an ongoing data breach, knowledge from textbooks and slide decks will only get you so far. You need an opportunity to put those skills to... --- ### Delivering Interactive Workshops on a Grand Scale - with Damon Shratter, Deltek University --- ### Drive Learner Engagement with Conversion Rate Optimization - with Brian Childs --- ### Understanding Customer Delight And Why It Matters What do all the most successful SaaS companies have in common? A compelling and unique product? Sure, but what company doesn't? That's the bare minimum required to compete in today's B2B SaaS landscape. A strong sales process? Again, that's incredibly important, but it's also necessary for a company to succeed.... --- ### Deliver Exceptional Demos with This Complete Product Demo Checklist Your SaaS company needs a few things to stand out from its competitors. A strong product with a unique selling point is a must. Excellent customer service is also essential. But above all, you need to make a positive first impression. Now more than ever, that means delivering exceptional demo... --- ### How to Apply Learning Insights to Virtual Training We've said on more than one occasion that whether you're talking about corporate sales training, customer education, employee onboarding, or professional development, all training is target="_blank" rel="noreferrer noopener">knowledge acquired via training analytics. Said knowledge can relate to virtually anything about your training program, including content, instructor performance, learner success, and... --- ### 8 Essential Features for Virtual Training Technology There are many factors that determine the success of a virtual training initiative. You need a good training strategy with clear objectives and milestones. You need solid educational materials and an effective means of delivering them to trainees. And above all, you need the right virtual training platform. In a... --- ### Differences Between Sales Training Vs Sales Enablement What a sales department does is simple: it aims to boost revenue by improving sales performance and building client loyalty. However, exactly how it achieves these goals is a more complicated matter. There are several business terms to explain ways to empower the sales department in your organization. Each method... --- ### The 5 Best Product Demo Platforms for 2024 Anyone who's spent time selling SaaS solutions will likely tell you that being able to talk up a product is only half the battle. You also need to be able to put your money where your mouth is and show prospective customers that your software works. That's where product demos... --- ### 7 Best Customer Education Software Tools for 2024 Customer education is the lifeblood of every successful software company — and if a customer education program isn't already an integral part of your customer success and growth strategies, it should be.   Of course, a program is only as good as the systems and tools that support it. Without... --- ### The Future of AI Videos for Customer Education - with Kevin Alster, Head of Synthesia Academy --- ### Six Ways to Excite, Inspire & Engage Your Software Customers --- ### Why Training is the Key to Overcoming Customer Churn Churn is among the most significant hurdles your software company must overcome — and a low churn rate is one of your biggest indicators of success. But what can you do to reduce customer churn? Is it simply a matter of building a superior product with an excellent user experience?... --- ### 10 Ways You Can Increase Customer Engagement in Your Training In our experience, most successful customer engagement programs include a customer education strategy. It isn't difficult to see why. Customer enablement is best achieved through training, and a formalized customer education program can improve key performance indicators across all stages of the customer journey by between 10 and 16 percent.... --- ### Measuring Customer Education Results: Key Metrics & Best Practices to Know How do you know if your customer education program is working? How can you assess the effectiveness of your customer training strategy? Lastly, how do you demonstrate to leadership that your program is successful? It's all a matter of choosing the right metrics. But in customer education, that's often easier... --- ### How Do You Develop a Sales Enablement Strategy? How do you define your sales enablement strategy? Where do you even begin? These are questions we frequently hear our customers ask and with good reason. It's been a challenging few years for sales teams. Some days, it feels like the world is dancing from one global crisis or economic... --- ### Elevating Customer Education Through Gamification We've said it before, and we'll say it again — onboarding is only the first step in customer education. To keep customers satisfied and ensure they continue getting the most out of your software, your business needs an ongoing customer training program. Yet many software companies choose to leave post-sales... --- ### Knowledge without Application is Meaningless The goal of technical training is to get software users to the point that they can confidently use the product in order to do their job. But what is the best way to achieve this? Ask any techie what the most effective way is for them to learn how to... --- ### 5 Best Remote Training Tools for 2024 Remote employee training and blended learning are the new normal. While there's still very much a place for in-person learning and development, people are increasingly embracing virtual learning. It's not difficult to see why, either. Not only are remote training methods more accessible than traditional in-person learning, but they also... --- ### Integrating Generative AI Into Your Virtual Sales Strategies It's been a little over a year since OpenAI first launched ChatGPT. It's almost mind-bending to think about how much has changed in the short time since. Today, generative AI is widely regarded as one of the most disruptive technologies of the current millennium — perhaps one of the most... --- ### Essential Sales Enablement KPIs Every Sales Professional Should Know Key performance indicators (KPIs) are a cornerstone of sales enablement. For one, they support continuous improvement, empowering your team with the knowledge and insights required to consistently find new ways to optimize the sales process. They also make it far easier to track and measure the overall effectiveness of your... --- ### Cheat Sheet For Beginners: Generative AI for Customer Education --- ### How to Develop an Efficient, Scalable Customer Education Team Building a customer education team is one of the first — and arguably most important – steps in establishing a customer education program. People, after all, are the lifeblood of every successful business initiative.   We'll discuss what's involved in putting together a top-notch team to serve as a foundation... --- ### How to Make Accessible Video Content for Customer Training - with Elly Henriksen, Synthesia --- ### The Importance of Bringing Together Customer Success and Customer Education Presumably, you want your customers to succeed — and you want your software to be a part of that success. That means doing everything in your power to ensure that you proactively address any problems and answer any questions they might have where your software is concerned.   It means... --- ### The Ultimate Guide to Customer Training in 2024 From a business perspective, it's easy to recognize the importance of customer education. An effective customer training program not only attracts and retains more prospects but can also establish your business as a thought leader. You've every reason to embrace customer training — and comparatively few reasons not to. What's... --- ### Checklist: Build A Winning Customer Software Training Plan In 6 Steps --- ### Why On-Demand Training is the Key to Successful Customer Onboarding Onboarding can make or break a SaaS company. Customer training that focuses on reaching product adoption as quickly as possible will almost always result in improved retention, reduced churn, and greater overall customer satisfaction. Training that fails to sufficiently teach people how to use your software tends to have the... --- ### How to Scale Your Sales Enablement Program: A Step-By-Step Guide You already have a sales enablement program in place. But have you given any thought as to how that roadmap will evolve as your SaaS company grows? Will your systems and processes scale effortlessly with you? If you don't know the answer to that question, then it's probably no. But... --- ### How to Choose the Best Sales Enablement Platform in 2024 Sales enablement has one overarching goal: empowering your sales team to find the best ways to engage with the customer. It's arguably one of the most important initiatives for your organization. After all, if your salespeople can't connect with their audience, they cannot properly do their job. Effective sales enablement... --- ### Why Marketing and Customer Education Go Hand in Hand Looking for a way to refine your SaaS company's growth strategy? Consider ramping up your customer education program. According to research by marketing and customer experience expert Conductor, consumers are 131% likelier to buy from a brand immediately after consuming early-stage educational content. What's more, when given a lineup of... --- ### Invest in Success: A Guide to the Top Customer Education Events in 2024 The more you educate your customer about your product, the higher the chances of retention. But today’s customer is technologically-savvy and doesn’t have the time to participate in such programs. So, how do you overcome this? Attend leading industry conferences to network with folks who have been there and done... --- ### 21 Critical Tools for Sales Enablement Success In the digital world, customer expectations are more demanding than ever. The modern business user expects modern sales experiences built on the latest digital technology. As a sales enablement leader, you are faced with a lot of choices in what tools to invest in, as well as more demand from... --- ### How to Build a Strong Virtual Sales Enablement Process  The stereotypical fast-talking, freewheeling salesperson is now a relic of the past. Today's rapidly evolving digital landscape demands a different approach - a more methodical and strategic mindset that leverages technology to maximize one's chance of success. Consequently, Gartner has predicted that by 2025, 60% of B2B sales organizations will... --- ### What’s In Store for CEdMA In 2024? Most industry insiders believe 2024 will be a big year for customer education. Fittingly, the Customer Education Management Association (CEdMA) has some big plans. To begin with, a structural change is in the works. What was previously CEdMA Europe will go by the name CEdMA Enterprise, a trade organization. Moving... --- ### 5 Key Benefits of LMS Integration If you're using a Learning Management System (LMS) in your corporate training, then you've probably already integrated it with other training tools such as virtual labs. Seems like a pretty obvious step, right? But have you considered taking things a step further? Instead of focusing exclusively on training software, why... --- ### 43 Best Practices to Master Software Training - a 2024 Guide --- ### Why You Need to Craft a Winning Product Adoption Strategy How do people engage with your product? At what point does a new user become a dedicated customer? What can you do to maximize each customer's return on investment? Not sure how to answer? You're not alone. It's part of why the failure rate for new products ranges from 40-90%.... --- ### 5 LMS Activities to Drive Learner Engagement The workplace is evolving, as is the knowledge and skill set required to thrive. Per LinkedIn's 2023 Workplace Learning Report, 89% of Learning and Development (L&D) professionals agree that businesses should work proactively to help employees build new skills. In light of this, the report notes, L&D professionals have acknowledged... --- ### Why Product Training Should Be Part of Your Product Launch Strategy Imagine, if you would, that your SaaS company has launched its next killer app. You know for a fact that this software is something everyone needs and something your target demographic will love. Market research tells you that your idea is revolutionary. Unfortunately, your customers appear to have missed the... --- ### Well CEd! Insights from Today's Customer Education Experts --- ### Teaching Smarter: How to Provide Winning Technical Training for Generative AI According to Salesforce, roughly two-thirds of companies are looking for ways to leverage generative AI. Yet nearly the same number are unprepared to actually implement the technology. They are, as the old adage goes, putting the cart before the horse. Can you blame them, though? In spite of how overhyped... --- ### 8 Best Practices for Using Generative AI in Customer Training Generative AI is here to stay – and it won't be long before tools like ChatGPT and Google Bard are part of every customer education program. The good news is that there's still time to get ahead of the pack and enjoy the benefits of being an early adopter. You... --- ### G2 Winter Awards Have Landed - and CloudShare's Sleighing It! ‘Tis the season to be jolly - and at CloudShare, we’ve got lots to be merry about! Our G2 Winter 2024 awards arrived just in time for the holidays, and we’ve been voted again as market leaders in virtual IT labs, customer education software, and demo automation software categories. With... --- ### The Top 10 Sales Engineer Communities to Join in 2024 As a sales engineer, people are the lifeblood of your profession. We're not just talking about your customers, either. There's also your colleagues — professional contacts that can connect you with everything from new opportunities to continued learning to up your game With that in mind, here are some of... --- ### The Importance of Sales Enablement Solutions in 2024 Sales enablement has a simple objective that's not quite so simple to achieve — finding the best way to engage with prospects at each touchpoint in your sales funnel. This demands an understanding of your customers and their journey. It requires oversight from a dedicated team to maximize efficiency and... --- ### The 12 best LMSs to look out for in 2024: a starter's guide Introduction Learning management systems (LMS) are platforms where you can create and share educational content with students. They're designed to make the individual steps in training and education easier. Using them has many advantages, such as the ability to offer classes virtually, robust performance analytics, and intuitive grading systems. Also,... --- ### How to Market Your Training Program Like a Pro! - with Dave Derington --- ### How to Develop a Highly Effective Software Training Plan Does your business have a corporate software training program? How well does that program align with your long-term business objectives? If your organization is anything like most, the answer is probably not well. Alignment between training key performance indicators (KPIs) and business goals is more important than ever in the... --- ### The Best Israeli Startup Innovation Programs in 2024 Got a great startup idea but lack the funds to bring it from concept to completion? Start looking at startup innovation programs, startup accelerator programs and startup incubation programs. For a tech startup, these programs not only help find investors, but also represent an invaluable networking opportunity. In addition to... --- ### Why Leadership Training is Invaluable for Your Business Is poor leadership dragging down your organization? There's a big chance that the answer to that question is yes. According to a survey by the Society for Human Resource Management, 57 percent of American workers say managers in their workplace could benefit from leadership training. Half of the respondents also... --- ### 4 SaaS Demo Best Practices for Better Conversions (Last updated in December 2023) Sales demos can make or break your sales process. It’s your chance to convert an interested prospect into a customer. So, what kind of experiences are you providing for prospects at this crucial stage of a sale? Here we explore why sales demos are about... --- ### Training New Hires: How to Create Engaging Employee Onboarding Want to improve engagement at work? Start with better training. According to Forbes Advisor, companies with structured onboarding programs retain 58 percent of employees for three or more years. Official training programs for new employees also help 77 percent of new hires hit their first performance milestone. A positive onboarding... --- ### 9 Tips for Sales Engineers to Master the Art of Presentations (Last updated in December 2023) What’s the million-dollar question? Well, there are a couple, but for now let’s focus on one that we can ask a lot: How to be a successful sales engineer. The simple answer is a combination of sales skills and technical sales techniques, including knowledge of... --- ### Pow! How to Develop Knockout Software Training Plans - with Brenna Strickland --- ### The Critical Role of Cybersecurity Awareness Training in Cyber Risk Management People will always be the weakest link in an organization's defenses. That’s why workplace cybersecurity and employee training go hand in hand in the modern workplace. Don't believe us? Just look at the data. According to researchers from Stanford University, roughly 88 percent of all data breaches are the result... --- ### AI Upskilling: Training in the Time of ChatGPT Artificial intelligence may well be the most disruptive technology since the invention of the Internet. Tools like ChatGPT have fundamentally upset the foundations of multiple industries. Building on that, machine learning-backed AI models have proved invaluable for use cases ranging from predictive maintenance to price optimization. The possibilities really are... --- ### Bite-Sized Learning vs. Microlearning: What's the Difference? We live in an era of information overload. From crowded search results and non-stop marketing emails to sponsored ad placements in all forms of media — it seems everything is competing for our attention span today. And it’s not just us saying this either. In Microsoft's 2023 Work Trend Index,... --- ### Customer Training Professionals are Feeling the Pressure In advance of this year’s CEdMA Europe Conference, the association and CloudShare jointly conducted a survey of its members regarding the state of customer education and the use of key technologies. The results were presented at the conference. Let’s have a look at some of the highlights here. The “yeses”... --- ### How to Create an Exceptional Interactive Online Training Program Static training content is no longer effective. Modern learners demand something more compelling than explainer videos and PowerPoint presentations. They want to learn by doing through hands-on training, and in the case of SaaS, they want these interactive training programs to take place online. You should give them what they... --- ### Key Product Adoption Metrics You Should Already Be Tracking Data is integral to the product adoption process. If you don't understand how to measure product adoption, you'll have no real way of knowing whether or not your software is a success. You also won't be able to prove the ROI on any of your sales, marketing, or customer education... --- ### How to Implement an Effective Product Education Strategy There are few experiences more frustrating than not understanding how to use an app – particularly if said app was supposed to make your life easier. It's enough to make you want to quit using the software altogether. And that's likely what many of your customers are doing if your... --- ### The ROI of Bridging the Cybersecurity Skills Gap "As we peer into the future and set our sights on 2024, it's unmistakable that the security landscape is growing increasingly complex. the news may not be as sunny as we'd like it to be. " Dr. Zvi Guterman, Founder & CEO, CloudShare We live in what some have called... --- ### The Biggest Product Adoption Challenges You Need to Know About For a software-as-a-service (SaaS) company, product adoption is everything. A high adoption rate impacts not only revenue but also reputation and customer satisfaction. A low adoption rate may mean something is wrong with your customer onboarding process — or worse, your product. In order to increase product adoption, it's important... --- ### How Does Generative AI Align with Customer Software Training? “Generative AI has become a must-have tool for customer education departments to keep up with agile development processes and growing customer expectations,” says Sarah Sedgman CEO of LearnExperts. Sarah’s firm has developed an AI-based tool that enables software companies to drastically accelerate the development of training courses. LearnExperts is hardly... --- ### Harnessing Generative AI For Effective Customer Software Training --- ### Unleashing the Power of Self-Paced Training for Personalized Learning Expectations have changed in we wouldn't see blended learning becoming the industry norm. Instead, you should accept self-paced training for what it is — another option for providing people with personalized, compelling hands-on learning experiences. FAQs 1. How Can Learners Maximize Their Success in Self-Paced Training Programs? Learners can maximize... --- ### Harnessing Generative AI For Effective Customer Software Training --- ### How to Set Up an Online Virtual Classroom in 3 Easy Steps As useful as Zoom is, it’s not your ticket to effective virtual software training. CloudShare is. CloudShare enables your company to train customers via a virtual classroom. Instructors enjoy most of the same benefits they’d have in physical classrooms and can create personalized labs for each student, view their screens,... --- ### The Benefits of Employee Engagement Training Poor employee engagement could seriously cost your business — so what is your company doing to prioritize it? According to a report by The Engagement Institute, disengaged employees cost U. S. companies roughly $550 billion a year. Another study by TechJury found that companies with a high level of employee... --- ### The Power of AI in Learning and Development Artificial intelligence is arguably the most disruptive technology to emerge since the invention of the first smartphone. Already, it's revolutionized multiple industries, automating repetitive manual work and providing invaluable insights to decision-makers. That's not even the most exciting thing about the technology, either. What's most exhilarating about AI is the... --- ### The Top Product-Led Growth Tools of 2023 At some point, every SaaS company needs to consider its growth strategy. How will you attract and retain new prospects? Who should have ownership of your lead generation, sales enablement and customer success efforts? Perhaps most importantly of all, what is your core selling point, and how do you intend... --- ### How to Measure the Effectiveness of Your Customer Training Strategy Customer training should be a cornerstone of your company's go-to-market strategy. You need to make certain that prospects understand not only how to use your software, but also how to gain value from it. Your software's adoption and renewal rates both depend on it — as does long-term revenue. But... --- ### Customers Reward CloudShare with 21 G2 Badges Helping software companies achieve their sales and customer education goals is rewarding for everyone at CloudShare. It feels extra good when it comes in the form of feedback. We get plenty of that—and from different sources. One of those sources is G2, the world's largest and most trusted software marketplace.... --- ### 10 Best Practices for Building a Winning Self-Paced Customer Training Program --- ### How to Create a Killer Self-Paced Customer Software Training Program Roughly 76% of customers who report a welcoming onboarding experience will continue using a product or service. In an industry like B2B SaaS, that's huge. We're talking about a massive potential reduction in churn and a huge increase in satisfaction, retention and brand advocacy. But what exactly goes into developing... --- ### How to Increase Product Adoption with Customer Training Curious about how you can drive product adoption for your SaaS business? Product adoption, also known as user adoption, is what occurs when a customer integrates a product or service into their workflows, using its key features to address their needs. It typically means that the customer has recognized the... --- ### SaaS LMS vs. Hosted LMS: Pros and Cons Analyzed Learning management systems have long played a pivotal role in both customer training and employee education. Unsurprisingly, they've also evolved a great deal over the years. Modern learning management platforms now exist largely in the cloud, pairing seamlessly with SaaS training software to improve everything from learner satisfaction to instructor... --- ### 12 Ways to Propel Productivity in Customer Education with AI I must start with this; I just asked Bard if I had a good headline here. Thank you kindly, Bard. Here we go... Keyboard-tapping professionals across all walks of business now call on robots to help pump up productivity for an ever-expanding array of tasks. Are learning and development specialists... --- ### The 2023 Cram Kit for Online Software Training --- ### Get Up to Speed with the 2023 Cram Kit for Online Software Training The first half of 2023 has been an interesting period for software training professionals. While layoffs have increased in the tech industry, most organizations are increasing their training budgets. The majority of training managers and directors report they view virtual labs as indispensable. Compared to 2022, for training organizations, investments... --- ### AI: The New Imperative for Advancing Customer Education - with Kristine Kukich --- ### Level Up Your SaaS Business with a Proof of Concept Template Proof of concept demonstrations are a key part of any successful SaaS vendor's sales process. They not only allow you to showcase your software's key features, but also demonstrate how those features solve a prospective client's problems. Better yet, with the right POC environment, you can provide a compelling, hands-on... --- ### 10 Best Practices for Building a Winning Self-Paced Customer Training Program --- ### Best Practices for Choosing a Cloud Training Service Provider in 2023 The world has changed — have your training programs changed with it? According to 77 percent of B2B clients, technology has dramatically transformed their expectations of how companies should interact with them. For 70 percent of customers, a seamless sales, purchase and onboarding experience inspires them to purchase more. Finally,... --- ### AI in Sales and Pre-Sales: Unlocking Opportunities and Overcoming Challenges Artificial intelligence is transforming sales, training, and customer success alike. AI sales automation is not only unlocking new opportunities for sales teams, but also freeing them up to focus on making better pitches and closing bigger deals. But as is the case with any new technology, there's no shortage of... --- ### Save the Date for the Ultimate Overview on Advancing Customer Education with AI [Webinar] AI is making some serious noise in the media. The deluge includes news, product announcements, warnings, and much more. But try as you might to understand how artificial intelligence will enable you to deliver superior CE programs, as we stand at the cusp of the revolution, it’s been quite a... --- ### NTT Innovation Laboratory Israel Creates "Magic" Product Evaluation Environments with CloudShare Challenge This isn’t a case study of how CloudShare gave a software company the virtual IT lab it needs to deliver training and/or product demos. Rather, it’s the story of how a customer was able to repurpose the CloudShare platform to create a sandbox in which they’d evaluate new technologies... --- ### Embracing Cloud Diversity with Open Arms and a Dash of Humor In the world of technology, there's a religious fervor that rivals even the most passionate debates about pineapple on pizza. Yes, we're talking about the heated devotion some companies have to their chosen cloud service provider. You've heard of the Big Three: AWS, GCP, and Azure, right? It's almost as... --- ### Qlik Scales Up Self-Paced Training and Onboarding with CloudShare Challenge Scale up customer and partner training One of Qlik's primary selling points is how they allow anyone at any skill level to get value from business data. The company needed to ensure that its external training continued to reflect this, even at scale. Offering personalized training at scaleIn keeping... --- ### ControlUp Improves ROI and Customer Satisfaction with CloudShare --- ### CloudShare Alternatives: What Should You Use for Virtual Training? Virtual training is fast becoming the bread-and-butter of SaaS. Training technologies are crucial to effective customer onboarding, while virtual training platforms can help you create significantly more compelling proof of concept demos. And that's not even getting into all the ways these tools can be applied internally, from introductory training... --- ### 5 Best Practices for Technical Training These days, technology seems to change and evolve at a breakneck pace. Look at everything that's changed in just the past decade. Today, we exist in a world defined by hybrid work, artificial intelligence, big data and digital transformation. In this landscape, more and more employees require advanced technical skills,... --- ### Effective Product Onboarding: Maximizing User Engagement and Satisfaction The product onboarding process — also known as customer onboarding — is the final step between acquisition and retention. It's how you introduce new customers to your software. More importantly, it's how you show them how they can get the most value from your product. Unfortunately, that seems to be... --- ### The Engagement Spiral - Key Strategies for Keeping Trainees Engaged with Jan Keck --- ### How to Maximize Success in MVP Development Who is the target audience for your software, and what do they want to get out of it? When developing a new SaaS product, this is the first question your company needs to answer. Releasing a minimum viable product is arguably one of the best ways to do so. It's... --- ### Technical Due Diligence: Key Components and How to Get it Right Regardless of whether you're a large corporation or a small startup, technical due diligence is crucial. It not only helps you identify risks and threats, but also provides a more accurate picture of a company's actual value and potential. Although it's more commonly used to assess potential acquisition and investment... --- ### NTT Innovation Lab Creates "Magic" POCs with CloudShare --- ### Tap These Tips to Keep Every Trainee Engaged Do some of your students multitask while you’re trying to train them? Are many reluctant to speak up? Do you actually have the ability to read the room and respond accordingly? There’s no doubt, disengagement is a pesky problem for those that lead customer and employee software training in virtual... --- ### Understanding Software Training Pricing: What You Need to Know Whether you're offering premium training to customers, planning a series of workshops, or working on employee onboarding, you need to know how to calculate your software training costs. Unfortunately, that's often easier said than done. Confusing cloud pricing models and complex contracts tend to make corporate training costs nearly impossible... --- ### The Five Key Elements of an Effective Training Environment The effectiveness of any training program ultimately comes down to two things. First is the guiding strategy under which the program and its content were developed. Second, there's the environment in which the training takes place.   Today, we’re going to talk about the second of these key elements in... --- ### ChatGPT Prompt Engineering for Training Managers If you want to truly harness the potential of ChatGPT for your training program, there's one critical skill you'll need to develop — prompt engineering. Working with ChatGPT isn't as simple as asking a question or giving a command. There's a technique to it. In this short prompt engineering guide,... --- ### How to Use ChatGPT for Training Content Creation We recently discussed how training professionals can use ChatGPT. Today, we're going to revisit that topic. Specifically, we'll examine what is arguably one of the most compelling training use cases for ChatGPT. As it turns out, the chatbot is surprisingly robust when it comes to generating training content. With that... --- ### How to Reduce Your Training's Dropout Rates One of the most effective ways to reduce churn is with onboarding. Customers that understand how to use your software to its full potential are far more likely to remain subscribed and satisfied. Consequently, customers who don't know how your software works may eventually become so frustrated that they cancel.... --- ### 5 Strategies to Boost Customer Renewal Rate and Drive Revenue You've likely heard a dozen times by now that it costs roughly five times more to acquire new customers than it does to retain existing ones. This means that, particularly for SaaS companies, customer retention is arguably the most important metric of all. It's a direct measure of how effective... --- ### The Power of Customer Training Analytics: Unveiling Valuable Insights Software-as-a-service is, for all intents and purposes, a buyer's market. Unless you're fortunate enough to operate in an incredibly focused niche, your customers have the luxury of nearly infinite choice where vendors are concerned. That’s why your business must do everything in its power to retain them. And for many... --- ### The Power of ChatGPT for Customer Success: A Revolutionary Approach Let's get one thing out of the way first. Don't buy into the hype about ChatGPT. It's not replacing human customer success teams anytime soon. Nor is it intended to do so. Artificial intelligence has always worked best when paired with human intelligence, and ChatGPT is no different. Savvy businesses... --- ### 5 Benefits of Blended Learning for Corporate Training Remember when some people thought in-person instruction would be completely replaced by virtual training? Granted, the idea wasn't completely crazy. There are some serious benefits to online instruction, particularly when it comes to cost and flexibility. But not everyone wants to be remote 100 percent of the time. There's a... --- ### How Procentia Successfully Transformed Customer Training with CloudShare To call the modern business world fast-paced would be an understatement. These days, it seems like everything moves at lightspeed. As though each day comes with some new challenge — a new technology, an emerging trend, or some sort of foundational market disruption. In order to stay ahead of the... --- ### Unlock the Power of Multi-Region VILT with CloudShare Though virtual training has given way to blended learning in recent years, its benefits are still clear to anyone who's been paying attention. Chief among these is the capacity for scale. Whereas in-person training is limited by travel time and classroom capacity, virtual instructor-led training (VILT) solutions allow participants to... --- ### Semperis Achieves Faster, More Effective and Scalable POCs with CloudShare --- ### Procentia Delivers Exceptional Customer Experiences with CloudShare --- ### Navigating Tight Budgets: Insights from Our 2023 Virtual Software Training Industry Survey You’re aware of widespread layoffs and tightening budgets, maybe within your own organization or at minimum across a spectrum of other organizations and industries. You’re all too familiar with how these pressures are affecting your own software training team–but do you know which challenges are specific to your department and... --- ### The State of Virtual Software Training in 2023 - CloudShare's Industry Report --- ### 10 Sales Enablement Influencers to Follow in 2023 Maintaining an effective sales enablement program is a collaborative undertaking. It requires not just software, strategy, and training but also the right organizational culture. And even if you have all the right pieces, putting them all in place is a challenge all its own. The good news is that you... --- ### CloudShare & Qlik - How to Build an Effective and Profitable Self-Paced Training Program --- ### The State of Virtual Software Training in 2023 How Training Can Recession-Proof Your Organization --- ### 5 Online Training Influencers to Follow in 2023 Your business needs an effective training program — not just for employees, but also to onboard new customers. That goes without saying, particularly in today's hypercompetitive SaaS landscape. The problem, of course, is actually instituting that program. Where does one even start? Fittingly enough, with education. We've collected a few... --- ### Building Your Perfect Sales Tech Stack in 2023 Whether for customer success or sales enablement, your tech stack is crucial. Without the right tools and technology, your sales team won't be able to keep up with their competitors. For you, that means lower revenue, fewer sales, and potentially lower overall customer satisfaction. To avoid falling down that particular... --- ### See How Your Online Training Program Measures Up to Industry Benchmarks You already understand the critical role of data in your training program. Whether you're onboarding a new customer, educating your employees, or testing a partner's knowledge of your products, the right metrics are invaluable in both measuring your overall success and identifying where you might improve. Since you're here, we'll... --- ### The Six Disciplines for Using Artificial Intelligence in Customer Education - with Josh Cavalier --- ### A Step-By-Step Guide to
Planning Your 2023 Training Budget --- ### 10 VILT Tips: How VILT Software Can Help Your Business Stay Competitive in a Changing World There is no longer a place for boring, passive slideshows in the world of employee training and customer education. Today's learners demand something more engaging, dynamic, and compelling. Virtual Instructor Led Training (VILT) arguably represents one of the best ways to deliver this — provided you can find the right... --- ### How VILT Can Save a Technical Sales Pitch Under Pressure Whether a sales demo, proof of concept, or something else entirely, sales engineers must strike the perfect balance between technical expertise and dramatic performance. Too technical, and they've lost the interest of their audience right out of the gate. Too grandiose, and they may be mistaken for a shyster attempting... --- ### Best Corporate Training Models for Learning & Development No matter your industry or vertical, stagnation is not an option. You need to plan for the future — you need a roadmap and a growth strategy. More importantly, you need to set your employees up for success with an effective training program. Let's talk a bit about what that... --- ### Using ChatGPT for Training: Practical Hands-On Tips for Training Professionals Artificial intelligence has been front of mind for virtually everyone of late, and with good reason. OpenAI's ChatGPT took the Internet by storm last year, and ever since we've seen both hobbyists and professionals come up with a host of new and exciting use cases for it. Not surprisingly, training... --- ### What to Accomplish in Your First 90 Days As a Director of Sales Engineering Before you read this blog, we'd suggest having a look at ourguide for becoming a director of sales engineering— if you're here, you've either already done so or managed to secure a spot as a director yourself.   Either way, you've got questions. What should you aim to accomplish in... --- ### Measuring Success Across the Customer Lifecycle: Key Metrics Most moderncustomer education programsare centered around onboarding. This is a mistake. The customer lifecycle doesn't begin at the final point of sale, so why should customer education start there?  The answer is that it shouldn't. Customer education should span every single stage of the customer journey, from initial contact through... --- ### CloudShare, Docebo & AlgoSec - Level Up Your business With a Hybrid Learning Model --- ### Top Sales Enablement Podcasts of 2023: Our Full List Sales is an industry defined by constant motion and continual growth. As asales enablement professional, you understand that better than most. After all, developing the careers of your sales team is what you do. But that requires more than just choosing asales enablement platformand collaborating with your team. What about... --- ### What to Accomplish in Your First 90 Days as a Head of Training If you're here, it's because you've already figured out how to become a head of training and development — and if not,we've published a blog on the topic.   Now that you've landed the job, you're probably wondering what comes next. How can you ensure your first months on the... --- ### How to Become a Head of Training and Development If you're a training and development professional looking to make the leap to leadership, you've come to the right place. We've put together a comprehensive action plan that will walk you through everything you need to know. Even if there are many different paths to becoming a director of training... --- ### How to Become a Director of Sales Engineering Curious about what it takes to go from sales engineer to director of sales engineering? Then you've come to the right place.   Keep reading for a comprehensive action plan to guide you from your current role in sales to a director of engineering role. Step One: The Mindset of... --- ### Testimonials: Start Seeing ROI From Your Training Program --- ### How to Create an Azure Sandbox Environment Sandbox environments provide an efficient and cost-effective means of testing new features, assessing security configurations, isolating code executions, and troubleshooting technical issues. Through shared testing instances, they can also be powerful tools for collaboration, all without impacting your production environment. By leveraging Azure Virtual Machines alongside multiple storage options, Azure... --- ### SaaS Customer Onboarding: 7 Best Practices to Ensure Success Never underestimate the power of a positive experience. The way clients feel about your business is every bit as important as what you do. And how they feel is directly informed by your customer onboarding process. Let's talk about why customer onboarding is so important for SaaS companies — and... --- ### From Cybersecurity Training to Cyber Resilience: 8 Major Benefits of Cyber Range Platforms Although cyber ranges were developed originally for the public sector, they have expanded far beyond their original roots. These simulated IT environments are invaluable for cybersecurity training and cyber resilience training. Leveraging technology like cloud computing and virtualization, modern cyber range platforms have greatly expanded their scope and effectiveness. What... --- ### What is a Product Demo? A Helpful Guide for Sales Teams What is a Product Demo? A Helpful Guide for Sales Teams Show, don't tell. That's the golden rule of SaaS sales. After all, a long-winded explanation is no substitute for firsthand experience. It's far likelier to put your audience to sleep than close deals. That's what makes customer demos such... --- ### The Importance of Customer Onboarding in Reducing SaaS Churn Customer acquisition is an important part of a successful SaaS company's sales strategy, but it also cannot be your only focus. High sales numbers may keep your SaaS business afloat in the short term, but eventually those numbers will plateau. If you don't have a way to reduce churn rate... --- ### 9 Must-Know Metrics to Measure Sales Engineer Performance --- ### Measuring Success: Create Effective Customer Education Across the Entire Lifecycle - with Brian Childs --- ### Sneak Peek into VILT in 2023: How to Achieve Data-Driven Success We now live ina world of experiences. We've reached the natural endpoint of thevirtual training trendsand training technology trends that surfaced during the pandemic. As a result, the way people train has changed for good.  Customers now demand more from training and onboarding — more personalization, more flexibility, and more... --- ### Sneak Peek into VILT in 2023 - How to Achieve Data-Driven Success --- ### ChatGPT for SaaS Sales: 5 Ways Your Team Can Use ChatGPT to Convert ChatGPT has attracted millions of users since entering beta in the final months of 2022,OpenAI's advanced chatbot is already capable of everything from answering questions to composing emails and writing code, making it the perfect tool for sales enablement. Don’t take our word for it though.   Have a look at... --- ### 7 Ways to Make Your SaaS Training Subscriptions Irresistible During theCeDMA 2022 conference, there was one key challenge facing every company:lack of training subscription renewals. Every training team was looking for that silver bullet that'll help entice customers to continue training subscriptions—and drive product adoption.  But most customers don't see the value in investing in these subscriptions. It's due... --- ### 10 Best Practices to Increase Your SaaS Training Renewal Rates A SaaS training subscription isn’t going to renew itself... . The same concerns were echoed in CeDMA’s 2022 conference, where every company was facing a drop in SaaS training renewal rates—which also impacted their product adoption rates. Renewal rates are the percentage of clients who continue their subscriptions after their... --- ### The Road to Upsell and Cross-sell Your Training Bundle As Part of the Customer Retention Journey Looking to increase the subscription renewal rates for your training programs? You’re in the right place! Join us as we look at how training professionals can steal some tips and tricks from Customer Success to ensure service renewals through cross-selling and upselling strategies.  Explain the Value of Training as a... --- ### Cyber Security Sales Training: The Future of the Industry Every industry implements sales training. The more complex the industry, the more difficult it is to network—and the more critical sales training is. Sales training isn’t just endless slideshows and technical documents. Sales training requires a certain threshold of understanding. Sales teams need to know their service offerings, just like... --- ### Beat the Benchmarks - CloudShare 2023 Users Research Report --- ### Sales Enablement Training Software: What Is It, and How Does It Work? Effective Tools Empower Effective Sales Teams Your ideal salesperson exhibits four primary traits: they are eager, personable, organized, and knowledgeable about your product. And until recently, they also had to spend extensive time traveling, setting up hardware and customizing environments for demos and POCs, and waiting months for the sales... --- ### What's the Difference Between Sales Readiness vs. Enablement? Picking up on a tremendous amount of business jargon can be an intimidating aspect of becoming a professional. What makes it even worse is how so many terms seem so interchangeable and similar. Don’t ignore any terms you hear at a business meeting or conference; they might be exactly what... --- ### CloudShare & Semperis - Scale Your POCs & Grow Sales with CloudShare --- ### What is SaaS Customer Onboarding and How You Can Improve It The customer onboarding process can, without question, make or break your future engagement with the people responsible for your revenues. Keeping an existing customer is more cost-effective than finding a new one, so onboarding is critical even beyond that initial training session; it includes ongoing training on new versions and... --- ### 3 Actionable Strategies for Increased Training Subscription Renewal Rates How often have you thought that your training program wasthe only reasoncustomers were succeeding with your product, only to find out a year later that they barely used the program? It’s one of the reasons why training teams struggle to maintain their revenue stream with self-renewing training subscriptions. They’re unable... --- ### CloudShare & EverAfter - 3 Proven Renewal Tactics for Training Subscription --- ### 5 Key Metrics to Align Training and GTM Teams to Boost Subscription Renewals The key to a successful customer training program lies in strong alignment between the training and go-to-market (GTM) teams.  Why?  Because training drives product adoption, and successful adoption leads to excellent time-to-market metrics that can be used to expand your user base.  In turn, you can also increase the number... --- ### Bridge the Gap: How to Align Customer Training with Company Go-To-Market Goals The Go-To-Market (GTM) function in any organization coordinates cross-functionally with other departments such as Sales, Marketing and Product to deliver the roadmap for the business. As Customer Training is a critical part of the organization, and delivers a direct impact on key business metrics such as revenue and renewals, don’t... --- ### 7 Sales Demo Best Practices to Close Prospects First things first Before getting to the actual performance of your sales demo, let’s review a few core assumptions that any veteran salesperson will rely on when it comes to demo best practices: 1.    Do your homework: Perhaps the most unrefutable fact in sales demo best practice is that... --- ### CloudShare's Product Experience Platform - Transform Your Training --- ### Get The Highest ROI From Your Training With CloudShare --- ### What To Think About When You’re Choosing A Virtual Training Experience Solution With the rise of distributed workplaces, and a growing number of employees eager to continue working from home in their sweatpants - “old-school” training methods just aren’t practical (or possible) for many companies. This has meant that virtual training solutions are no longer a nice-to-have option. They’re essential for upskilling... --- ### Best Practices for Customer Training Software in 2023 Even the best products can fail if your customers don’t understand how they work. When you’re so involved in the internal development, sales, and support of a software product, you can lose sight of showing your customers how they can use your product to succeed in their own roles. It’s... --- ### How Can You Create an Effective Employee Virtual Training Program? Workplace training is integral to any company, regardless of industry or size. It ensures employees and business partners are always in line with the company's goals and operations, as well as increase efficiency and lower the chance of mistakes. Successful managers who know how to create a training program can... --- ### Sales Metrics vs. Customer Retention Metrics — Which Should Training Departments Focus On? We recently had the opportunity to attendCEdMA 2022. Our time at the conference was incredibly enlightening—especially our discussion group, which included decision-makers from VMWare and MongoDB. There, we learned that there's a massive change happening in the software space.  Organizations are increasingly shifting their focus from sales performance measurement to... --- ### The Cost of Sales Engineer Training for Employees How does your company approach sales engineer training? Employees serve as the lifeblood of your business, ensuring it can continue to run and generate revenue. But as your best-performing assets retire or switch jobs eventually, you will have to hire recruits at some point. Your veteran sales engineers often hold... --- ### Customer Training Pricing and Packaging Best Practices Consumer training is a way for companies to ensure that clients get the most value out of the product as possible. Providing this service raises your reputation among the customer base and minimizes the number of support tickets you will receive. At the same time, customer training takes time, effort,... --- ### Increase Customer Education Revenue with 5 Subscription Renewal Strategies Customer trainingis a massive factor in turning customers into product advocates and retaining them long-term. However, many organizations fail to capitalize on this opportunity due to customer reluctance to sign up for training subscriptions. Despite the potential for improved customer experience, most customers don't see the value in investing in... --- ### 5 Key Takeaways from CEdMA Conference 2022 This year’s CEdMA conference EU gave us an opportunity to network with old and new friends, meet customers and partners face-to-face, and learn from some of the brightest minds in training and education.  Here are some of our key takeaways from our discussions at CEdMA conference!  #1: Training Entities are... --- ### How to Improve Cyber Security Hands-on Training Experiences for Employees? Cybersecurity professionals continue to face an uphill battle when it comes to securing their organizations’ infrastructures and systems. That's the problem with today's security landscape. Threat actors are smarter, better organized, more sophisticated, and more numerous than ever before. They're leveraging advanced techniques like generative artificial intelligence (GenAI) and even... --- ### What to Expect in 2023: A Look into the Future of the Training Industry The past two years have seen a massive shift in how customer or certification training has been offered. The most prominent one has been in terms of delivery—and by that, I mean—an uptick invirtual training. The global corporate e-learning market will be valued at$44. 6 billion by 2028growing at a... --- ### 8 Training Budget Planning Insights from Training Leaders in CloudShare's Community When planning your training budget, it's now more important than ever to manage and control your resources to ensure every dollar is accounted for. You also need to optimize every facet of your training in order to maximize your returns, and a roadmap that establishes the where, how, and why... --- ### Trim Training Expenses in 2023 With Virtual Training Solutions 2023 is around the corner, which means you’re probably neck-deep in budget planning. As the new year comes in with new expectations, it’s not surprising that you’re looking formore waysto cut costs — especially when inflation is on the horizon.  After all, the more you save, the better for your... --- ### Looking to Improve Partner Enablement? Cloud Development Environments are a Low Maintenance Approach that’s Paying Dividends We recently sat down with Paul Cleary, Sr Ecosystem Architect at Venafi to discuss challenges in working with technology channel partners, and how implementing a virtual test environment can make all the difference.  If you missed the live event, we’ve got you covered! You can watch the webinar here, or... --- ### Learning Management System Vs. Training Management System: What's Right For Your Organization? A skilled staff lineup is an effective one, hence why corporate training is always in high demand. Companies administer training to not only onboard employees and help management but also help customers get the most value out of a product or service. Thanks to advancements in Internet-based software delivery, two... --- ### 5 Tips for Accelerating Channel Partner Training Success Research shows that the right channel partner training technology can shorten sales cycles by 28% while helping 13% more sales reps reach their sales quota. In short, your channel sales training partners play an essential role in your company’s growth, so anything you can do to make their lives easier... --- ### Best Practices for Instructor-Led Training in an Enterprise Environment Virtual instructor-led training, or VILT, is a popular and effective tool for scaling business operations and raising the bottom line. When employees and business partners have relevant knowledge and experience, they can do their jobs more productively. Sometimes, even clients need guided training to get the most out of a... --- ### CloudShare & Venafi - How to Use Virtual Env. to Boost Your Tech Partner Success? --- ### The Art of the POC: How to Convert More Leads into Customers POC (Proof of Concept) is an underrated topic—but it’s not discussed enough. It should be, though, as they act as a blueprint of your product before it’s finalized.  To shine more light on POCs and its many benefits, we invited Akshat Srivastava, the founder of SENY (Sales Engineer of New... --- ### 5 Metrics to Measure Your Software Training With Next-Gen Analytics It's budget season soon — and since we're in the middle of a recession, training costs are going under the microscope (and on the cutting board). On some level at least, that makes sense. Traditional training methods are often slow to configure, expensive to manage, and difficult to scale.  And... --- ### Support, Marketing and Sales: How Hands-on Virtual Training Experiences are Making Impact Across the Business When we talk about how a remote software training platform can enable growth, Digital Experience Management platform, ControlUp, is one of the best examples we can give. In our recent webinar, we talked to Sivan Kroitoru, Senior Training Specialist at ControlUp, who talked to us about three key organizational goals... --- ### Tech Sales Training: 6 Do’s and 3 Don’ts Sales performance is a cornerstone of success in business. As companies release new products, features, and updates, the ability to convert interested customers into paying ones, or to upsell and cross-sell to your current install base is an essential skill for generating profits. That’s why it’s in the manager’s best... --- ### Cyber Range Training And Simulation With Cloud-Based Technologies With IT operations becoming increasingly complicated and cybercrime on the rise, it’s more vital than ever to keep your IT department and employees up-to-date with modern cybersecurity practices. Recent studies by Cybersecurity Ventures and Verizon have verified that cybercrime will cost $6 trillion in worldwide damages by 2021 and that,... --- ### How to Generate Leads At Your Next Conference With Product Experience Platforms? Giving a product demo is tricky—but doing it at a conference is a whole other ballgame. In a conference, it's doubtful that potential customers know your company, what your product does and how it can benefit them. What’s worse is that you can’t give a personalized demo because you don’t... --- ### CloudShare Instructors, Tips & Tricks --- ### How to Deliver Virtual Channel Partner Training Channel sales is an excellent way for businesses to break into new markets by handing off sales, marketing, and distribution responsibilities to third-party companies. These business partners can act independently of the manufacturer, but it’s always ideal to provide specialized training to ensure partnerships remain effective and in line with... --- ### 5 Tips for Improving SaaS Retention Rates with Customer Training It’s far easier to retain current customers than to gain new ones – and it’s much more profitable. Acquiring a new customer can cost as much as five times more than keeping an existing customer, and that’s only the beginning. According to a study by Rosetta Consulting, engaged customers purchase... --- ### CloudShare & ControlUp - Better training results in higher performance --- ### 10 Steps to Convert Traditional Classroom Content into Effective Virtual Instructor-Led Training What’s the Biggest Mistake in Converting a Classroom Course into a Virtual Training Environment? Before planning your first virtual instructor-led training course, you might want to consider what not to do: Do not copy-paste your original classroom course! The benefits of traditional instructor-led training have long been discussed and established;... --- ### A Quick Thank You Note To All Of Our Customers In the past few months, CloudShare has been voted as market leader by its customers for: Pre-Sales Software Customer Education Virtual IT Labs And those customers are YOU! So we just wanted to say a HUGE, HEARTFELT THANK YOU for being part of the CloudShare journey so far. We constantly... --- ### 3 Solutions to Common Pre-Sales Roadblocks It’s hard to overstate how important pre-sales practices are to the health of your bottom line. The pre-sales team’s job is to understand the customer’s business and show how your software and technology can provide a solution to their business challenges. The sales engineer’s (SE) technical knowledge allows them to... --- ### Latest CloudShare Update Improves Entire AWS Experience For complex software solutions, an AWS environment provides an excellent foundation for training, onboarding, and proof of concept demos, especially with CloudShare. Our all-in-one virtual platform for software training and sales makes it simpler than ever to create virtual labs on AWS. And we're constantly looking for new ways to... --- ### CloudShare G2 Categories Leadership - Thanking All Our Customers! --- ### 4 Sales Demo Tips That All Enterprises Should Be Using in 2022 Your sales process is one of the crucial moving parts of your business. It can make or break your company’s growth - no matter how good your products and services are.  In today’s competitive online marketplace, thetraditional sales demonstrationisn’t as effective as it used to be. This is why many... --- ### The Ultimate Training Budget Kit For 2023 --- ### Working On Your Software Training Budget During an Economic Downturn? Read This First. In the eye of what looks like a recession-shaped hurricane, there is anything but quiet. Every department is vying for budget so that they don’t need to reduce headcount, abandon ongoing projects, or cut items from their roadmap.  Training managers are in the spotlight, with budget for training initiatives on... --- ### Mark your Calendars! 8 Corporate Training Conferences Coming up this Season IT training conferences are a great way to network with industry professionals, learn about the latest tools and tech on the market, and take lessons from the greatest on the best practices that will supercharge your own software training or sales enablement solutions. But it can be challenging to figure... --- ### Introducing Our New Sales Enablement Integration - Webhooks! Love automated workflows that make your life easier? Because if you’re into productivity hacks that streamline the way you work, you’re going to adore our new Webhooks API. Here’s how it works. Webhooks Sound like Greek to You? Keep Reading Think of a webhook like your dog when you’re trying... --- ### The Best Formula for a Successful POC Starts with The Cloud Producing a successful cloud proof of concept has become a matter of interpretation, with too many misunderstandings on both sides, sometimes even leading to contract break-off. It’s a universal cause of frustration for customers looking for IT solutions and vendors looking to demonstrate their solutions. More often than not, these... --- ### CloudShare for Sales Enablement --- ### How Cloud-Based Product Demos and POCs Increase Sales for Software Vendors Superior sales execution requires organizations to digitally transform their traditional sales operations to support modern salespeople better and ensure their retention. As a result, conventional sales thinking regarding virtual product demonstrations (demos) and POCs (Proof of Concepts) is no longer suitable. No longer do salespeople ‘own’ sales processes from initial... --- ### Thanks to our incredible customers… CloudShare scored a G2 hat-trick! It’s always great to get industry recognition, but there’s something extra special about the validation that comes directly from our customers! CloudShare has received a number of G2 awards over the past few years, but we’re delighted to announce that we have been announced leaders in all three of our... --- ### Overcoming the IT Skills Gap: Technical Training Certification Software updates are being pushed quicker than ever before. So much so that one growing challenge for today’s companies is keeping up with a seemingly ever-changing work environment. For some employees, staying on top of current trends and changes in their digital tools is second nature. This type of self-motivation... --- ### CloudShare & Aderant - 4 Fresh Tactics to Keep Your Students Engaged During Virtual Training --- ### Sales Enablement Influencers Outlook: Challenges, Skills and Tech --- ### 13 Software & Technical Training Leaders You Should Follow on Social in 2022 You've heard that the best leaders are lifelong learners. That the most successful businesses are those with effective employee training programs. That the right training can make all the difference in the world. But what you may not know is how to actually implement that training. It isn't something that... --- ### The Essential Elements of Building a Product-led Growth Strategy Test drives at car dealerships. Free sample kiosks in supermarkets and grocery stores. ‘Try me’ buttons on games and dolls stacked up in toy stores. What do they all have in common? They are all examples of a product-led growth strategy.  The method is simple - the product itself is... --- ### CloudShare & Google Cloud - How to Fight Market Fluctuations and Close Skills Gaps With Customer Education --- ### Leverage CloudShare’s Integration Hub to Reduce Churn and Improve Existing Opportunities --- ### Influencers Roundtable by CloudShare - Sales Enablement in a New World: Challenges, Skills, and Tech --- ### How to Leverage Real-Time Insights to Improve Virtual Training & Sales Results Immediately --- ### In It For The Long-Haul: User Experiences That Drive Retention - with Donna Weber --- ### Improve Conversions, Streamline Operations, and Reduce Customer Churn with Our New Hubspot Integration What if you could draw a line between the performance of your POCs and demos, and how engaged your prospects were within those experiences? Or between customer retention and their level of competency on your product? What if you knew the level of training your customers have received so far,... --- ### Cost Cutting Clouds: How Cloud-Based Training Reduces Your Expenses Did you know that Cisco, the world leader in networking hardware, switched from classroom training to a web-based solution for its 28,000 sales representatives and cut overall corporate training costs by 40-60%? Sounds pretty great, right? Meanwhile, Dow Chemical did the same for regulatory compliance training of its 60,000 employees... --- ### Students More Interested in the Sunshine than Your Software Training? Learn How Aderant Makes Virtual Training More Engaging Let’s face it... engaging learners in online learning environments is hard! Software training is not usually top of your students’ summer bucket list, and you need to work that much harder to keep learners engaged, involved and learning.  Luckily, our recent webinar was a masterclass in student engagement with Brenna... --- ### Worried About Growing Software Training Costs? Lean on these 5 Cost Control Practices in an Economic Downturn If you believe that trained customers, partners, and employees equate to greater ROI, (and spoiler alert — we absolutely do, and so should you) then the signs of a recession should be no reason to pack up your curriculum and go.  Training supports so many essential business outcomes, such as... --- ### Boost Your Channel Partner Sales with CloudShare for Channels --- ### CloudShare Virtual Labs for Sales Demos and Proofs of Concept --- ### CloudShare Virtual Labs for Training --- ### Collaborate Better with Next-Gen In-App Video Conferencing --- ### Download our 2022 Sales Enablement Influencers Outlook Every organization is looking for the best sales enablement tools and training. The hard part is knowing where to start. What we know is clear: sales enablement (SE) can give you a significant competitive advantage by preparing your sales teams with the right skills, knowledge, and tools they need to... --- ### CloudShare for Training --- ### VILT in 2022: How to Deliver a Virtual Classroom --- ### CloudShare for Channels --- ### CloudShare, Sales Hacker & Walnut - Closing the Gap Between B2B and B2C Sales Experiences --- ### CloudShare & Training Industry - Experiential Learning Technologies --- ### CloudShare & BCS - Why Software Training Should Be More Focused On Experiences, with Kevin Streater --- ### All-Times Best-Seller: 51 Best Practices to Achieve New Levels of Performance --- ### CloudShare for LMS: Streamline Your Training with Hands-On Practice --- ### How Kaspersky Shifted In-Person Cybersecurity Training to On-Demand Virtual Workshops with CloudShare --- ### Sneak Peek into VILT in 2022 --- ### Why You Need Cloud-Based Cyber Range Simulation for Cybersecurity Training Cybersecurity is no longer the exclusive domain of IT. Instead, it’s the responsibility of everyone in the company, from customer service reps to the CEO. Cybercriminals can penetrate 93% of company networks, with 71% of these infiltrations made possible by compromising employee credentials. In addition, phishing and social engineering can... --- ### What We Learned (and Experienced) at the 2022 CEdMA Europe Conference It was definitely an insightful experience at the 2022 CEdMA Europe Conference this year, which we were fortunate enough to attend in London. Hosted annually by the Customer Education Management Association (CEdMA), the conference is an international gathering of some of the top training leaders and organizations in the world.... --- ### Optimize Your Data and Unlock Better Insights With Cloudshare's New Analytics Dashboards At CloudShare, we've long prided ourselves on offering the most advanced SaaS analytics solutions on the market. Our intuitive platform allows clients to track every facet of resource and application usage, from onboarding activities to usage statistics. Yet even with as powerful as CS Analytics is, we can always make... --- ### AWS Sandbox: How to Set One Up Securely and Responsibly Sandbox environments enable you to isolate code executions, for testing purposes, trapping malware and threat actors, or for pre-migration preparations. Implementing these actions in isolation can help keep your production systems and networks safe from bugs and vulnerabilities.   Basic AWS sandbox accounts typically include components of EC2 and S3... --- ### Why SaaS Companies Should Leverage a Product-Led Growth Strategy We've discussed the merits of a product-led growth strategy at a high-level in the past. It's a powerful tool for sales enablement regardless of your industry or sector. But where it really shines is when it's applied within the context of a software-as-a-service (SaaS) company. You've probably heard at least... --- ### Cyber Security Training In 2022: An Up-To-Date Guide Since the start of the COVID-19 pandemic in 2019, cybercrime has increased by over 600%. Due to this ever-growing threat, up-to-date, effective cyber security training is increasingly important for the safety of every business (and individual) online. Failing to properly train staff and users is extremely risky, as human error... --- ### What Is the Difference Between Hybrid and Blended Learning? Years ago, learning was consigned to the classroom. Students sat down, took notes, interacted with the instructor, discussed with peers, and finished tests in a physical location. While many thrived under this setup, not everyone prefers this type of learning. The same principle applies to training in a B2B setting.... --- ### Why Product Led Growth is Here to Stay  By now, the fact that the business landscape has been irrevocably changed over the past several years is old news. We're over the initial shock of the rapid technological evolution brought on by the pandemic. Now is the time to start looking forward and thinking about what that evolution could... --- ### 5 Ways a Simulated Development Environment Helps With Software Developer Training When it comes to software developer training, companies want to prepare new hires to be productive right out of the gate. This can be difficult because most employers don’t have the time or resources to teach every last nuance of their development environment. Using a simulated training environment is a... --- ### 5 Ways Having The Right IT Infrastructure Can Support Your Sales Enablement At one point in the past, sales and marketing operated relatively independently of IT. A business's sales enablement strategy could still benefit from incorporating technology, but it didn't necessarily need to. Times have changed, however. These days, whether or not you choose the right sales enablement solutions can make or... --- ### 10 Useful Analytics Tools to Transform Data into Usable Business Insights As a data scientist, you already know how analytics can help a business. But you also understand that expertise alone is not enough to realize the true potential of data. It's as much about the tools you use as it is your own capabilities — the right data analytics technology... --- ### Cybersecurity Training in 2022 --- ### How To Effectively Train Staff Virtually To Use and Understand Your Medical Device Security Software Medical device training is daunting for even the most tech-savvy medical staff, let alone getting them up to speed with the right cybersecurity training for those devices. Training your team on how to use and interpret complex medical device cybersecurity software can be a nightmare, especially when users are located... --- ### 5 Ways to Increase Manufacturing Productivity Through Software If nothing else, the past several years have underscored the importance of productivity and efficiency for the manufacturing sector. Between supply chain disruptions, fluctuating demand, economic uncertainty, labor shortages, and climbing costs, manufacturers have had to contend with a difficult landscape. And though there is every indication that the industry... --- ### 4 Checklists to Assess Your Software Training Platform ROI --- ### 4 Checklists to Assess Your Software Training Platform ROI Training your staff and your customers on your complex software platform is not a simple task. It’s so important to make sure that users are engaged and fully grasping every aspect of your software in order for them to truly understand its value. Users who don’t completely know your software,... --- ### Top 10 Analytics Software Tools for Perfect Data Management Any data scientist worth their salt knows that the right tools make all the difference in the world. And of all the tools in their arsenal, data management solutions are arguably among the most important. After all, the first step to drawing insights from data is to ensure that said... --- ### Virtual Cyber Security Training is Better Than Onsite Training - Here's Why The impact of the coronavirus pandemic has been keenly felt in the training sector. The shift to a distributed workplace exponentially accelerated the timeline on digital transformation. In so doing, businesses were forced to adopt virtual training platforms for everything from customer onboarding to employee skill development. The good news... --- ### How B2B Software Companies Leveraged Virtual Experiences for Sales & Customer Training in 2021 The world of customer training and sales has changed dramatically over recent years, and the COVID-19 pandemic has exacerbated the need for switching to fully virtual measures, even faster than initially anticipated. While everyone is talking about the shift to virtual, we haven’t yet seen user-based tangible data on the... --- ### Virtual Training Platforms Are Now Just as Important as CRM and ERP: Here’s Why It’s no secret investing in the right tools and tactics before your competition gives your company a competitive advantage. The most successful companies leverage the right software in all aspects of their business. It’s likely hard to imagine your company running without its ERP or CRM—and rightfully so. There was... --- ### CloudShare's Annual User Trends Report --- ### The Benefits of Using a Test Environment as a Service for IT Testing  For software-as-a-service (SaaS) companies, quality assurance is everything. If you're looking to successfully bring your software to market, you need to put every working part of that software under the microscope. While you might not catch every bug and glitch, you'll at least ensure that your software's got a baseline... --- ### How Do Virtual Customer Experiences Support Personalization? The key to increasing the lifetime value of a customer is to help them use your software, or product, to its full potential. Generic virtual training or high-level, webinar-style product training produced over Zoom for anyone and everyone simply isn’t enough. You and your team need to make the most... --- ### 6 Steps to Creating a Cyber Security Training Program for Your Organization  As hacks, breaches, and online security threats continue to rise, there has never been a more important time for cyber security training. It is estimated that 64% of companies worldwide are likely to experience cyber breaches, yet 61% of employees aren’t equipped with the knowledge to pass a basic cyber... --- ### Sisense Leverages CloudShare to Provide Hands-On VILT --- ### Post-Pandemic Virtual Customer Training Best Practices for Better Onboarding, Retention and Expansion It’s often hard to imagine what life was like before the pandemic. However, more and more companies are starting to think about what life is going to be like post-pandemic. We know there are many things here to stay: Target drive up orders, fist bumps and remote work. The pandemic... --- ### Sisense Deploys CloudShare to Simplify and Enhance Virtual Training Sisense Deploys CloudShare to Simplify and Enhance Virtual Training Keeping thousands of customers located all across the globe engaged and active during training courses is no small feat. Assuring that everyone gets a personalized and educational experience can get complicated when your students are too far from one another to... --- ### 7 Best Practices for Delivering Exceptional EMR Training There are many challenges facing healthcare and MedTech organizations, including the pressures placed across the board by the ongoing pandemic. No doubt times have been rough, resources are stretched beyond limits, and healthcare workers are exhausted after working flat out for 2+ years. MedTech organizations are in a unique position... --- ### Thinking of Launching a Customer Education Program? Start Here. When you sign a new customer up to your product, the post-sales training might be the most important part of the customer journey. A customer education program ensures your users have everything they need to get the most out of your software and has been shown to improve retention, advocacy... --- ### 5 Reasons To Integrate Your Customer Training Data With Your CRM In a world defined by digital transformation and distributed work, it's only natural that SaaS sales enablement should evolve in step with these trends. Yet many businesses do not appear to realize precisely how much things have changed. In the past, the SaaS sales model was primarily focused on conversion.... --- ### Introducing the CloudShare Integration Hub  With the rapid adoption of software as a service (Saas), organizations are looking to integrate data across applications in the cloud. The shift toward the cloud has meant a need for better integration, to avoid data silos and connect information across multiple applications. CloudShare’s Integration Hub enables users to connect... --- ### 9 Customer Training Trends to Watch in 2022 The past two years have been among the most technologically disruptive in recent memory. COVID-19 functionally removed the timeline for digital transformation and, almost overnight, distributed work became the new normal. Businesses were left with a simple choice — adapt to the new way of working or become obsolete. There... --- ### How Technology Sales Training Has Changed During COVID-19 For B2B software companies, there’s no escaping the need to reshape sales practices, including technology sales training and enablement. Here’s the new reality posed by COVID-19: sales meetings and demos have had to move online, but prospects and customers still expect the same level of engagement. Sales training has had... --- ### 19 Top Sales Enablement Leaders on Social Media in 2022 It’s no longer enough to know basic demographic information about your buyers. In today's landscape, your customers expect you to know them almost better than they know themselves. As a result, sales enablement is now more important than it's ever been — because without it, your sales team may find... --- ### What’s Coming in 2022 for SaaS Training Platforms? Providing an excellent digital experience for your customers is more important than ever. In fact, McKinsey found that companies with outstanding digital experiences are 70% more likely to be chosen as a primary provider (compared to those simply providing a “fair” experience). It’s clear that SaaS companies can benefit from... --- ### 7 Reasons Cybersecurity Simulation Software is Crucial for Protecting Your Business Remember when cybersecurity was simple? All you needed was a firewall, some security controls, and antimalware tools, and you were fine. Unfortunately, those days are long gone. Modern threat actors are savvier and more sophisticated than ever. They're increasingly leveraging emerging technology like generative AI in their criminal activities. Consequently,... --- ### 3 Terrible Product Demo Fails (and How to Avoid Them) A product demo can be make or break for a brand. It cuts through sales messaging and marketing jargon to ask the most pertinent question: Why don’t you try it for yourself? The best instances of product demos create a real buzz around a brand. In the 1970s, Pepsi had... --- ### How In-App Video Conferencing Increases Engagement for Trainees In April, we added video conferencing to our business acceleration and online training platform. Since then, we've been paying careful attention to how clients have used the feature, and how it's impacted engagement. Clients that leveraged in-app video conferencing in their instructor-led training saw a 66% completion rate, versus 46%... --- ### Build a Killer Cloud Proof of Concept (POC) with CloudShare Is a POC environment a key component of your sales process? When it comes to POC creation, especially a technical POC, visibility is everything. You can’t just send your prospects off with a proof of concept for your software and hope for the best that they will get to grips... --- ### 9 Virtual Training Trends That Are Reshaping the Industry — and the Technology You Need to Keep Up The past several years have been a time of immense change for the training sector. As businesses adjusted to a digital-first world, virtual training experienced a meteoric rise to prominence. That evolution is an incredible opportunity for your business. To leverage it, you must first understand the virtual training trends... --- ### Pluralsight Acquires A Cloud Guru: Is It Time for an Effective Replacement? In June, workforce development agency Pluralsight acquired A Cloud Guru (ACG) as part of its ongoing effort to address a growing cloud talent shortage. The general sentiment about the acquisition has been mixed, at best. And whether you're a current (or former) ACG client, you likely had a few reasons... --- ### Why Virtual Training is Non-Negotiable for MedTech Vendors The healthcare sector was already undergoing a period of intense digital transformation before 2020. COVID-19 merely dialed the need for effective healthcare software training up to 11. What does that mean today? MedTech is as much a key enabler as it is a major benefactor of this transition. Here’s what... --- ### Customer Training is More Important Than Ever - But Are You Investing in the Right Tech? Four years ago, just over three-quarters of companies had virtual customer training tech in place. In 2020, that number shot up to 98%. It’s no longer a question of whether or not you just invest in virtual training tech for customer education. Now, it’s a question if you’re getting the... --- ### The What, Why, and How of Revenue Operations (RevOps) Do you want to make your organization more efficient, optimize your operations, and facilitate further business growth? Like most managers, you certainly do but probably aren’t sure how. The most successful business owners turn to a concept known as revenue operations (RevOps) to focus their teams, raise customer satisfaction, and... --- ### Product-led Vs. Sales-led: What's the Difference, and Which Is Right for You? Product-led vs sales-led: What’s the difference? Product-led growth (PLG) has become a hot topic for software companies drawing up go-to-market (GTM) strategies—and the golden goose for nearly any aspiring start-up. Just imagine: a product so valuable it acquires customers for you. On the other hand, there is the traditional sales-led... --- ### 5 Technical Training Tips for Engaging Virtual Experiences Finding the right platform and creating engaging, accessible training can be challenging. When you consider the fact that demos are now expected to be virtual as standard, the complexity of technical product training grows further. While much more scalable and convenient, virtual demos do come with more options to choose... --- ### What Is Presales Enablement and How Does It Work? If you work in B2B sales, you’ll be familiar with sales enablement. This term, and the method behind it, is gaining momentum in the sales industry, and for good reason. The process has a measured success on win rates by equipping sales professionals with the right tools. Companies that put... --- ### Explore the Benefits of 3 Essential Remote Training Software Use Cases Three remote training software use cases Let’s start with the areas in which remote training methods can make the biggest difference. Here we have focused on three virtual training software use cases, but there are many more. 1. Customer onboarding and education In the past, onboarding new customers, especially at... --- ### 6 Tips to Increase Learner Engagement With Better Digital Experiences Why do experiences matter? On the face of it, customer training seems relatively straightforward: you need to get knowledge transferred, as efficiently as possible. You might think focusing on experiences is a bit of a soft topic in a space defined by the hard truth of training and information transfer.... --- ### All You Need to Know to Measure Customer Training ROI For software companies, customer training is no longer just for explaining complex technical products. Every software company can benefit from using customer training platforms to deliver exceptional experiences across every touchpoint on the buyer/customer journey. In an increasingly remote and hybrid working world, virtual training can be used to highlight... --- ### Why Virtual Training and Digital Transformation Go Hand-in-Hand Ten years in three months. That's how far the digital transformation timeline advanced because of COVID-19. The workplace of the future arrived a decade early, which means the workforce of the future is still struggling to keep up. We've all felt it at one point or another, especially in recent... --- ### How to Build a Great B2B Sales Experience for Your Prospects, Customers, and Reps The B2B sales experience can vary wildly from product to product and company to company. By delivering a high-quality experience to your prospects, from first contact to post-purchase training, you can stand out among your competitors. (Like, way out from the crowd. ) If you get it right, you can... --- ### The State of SaaS Virtual Training --- ### How Venafi Increased Partner Activity and Efficiency with CloudShare --- ### 5 Steps to Increase Profits with Virtual Software Experiences --- ### Venafi Leverages CloudShare to Make Their Channel Partner Training More Effective Venafi Leverages CloudShare to Make Their Channel Partner Training More Effective Getting integration partners set up and running has always been a difficult-to-manage project for software companies. While SaaS may solve some of the setup issues on the customer side, getting partners what they need is particularly challenging—especially for enterprise-grade... --- ### The crucial role of customer experiences in boosting retention In the age of the subscription economy, customer acquisition is no longer enough for SaaS companies. Customers are fickle and willing to switch to a rival if they are not happy with a product or service. Research shows that acquiring new customers costs five times more than retaining existing ones.... --- ### Cloud Proof of Concept (PoC) Solution: 4 Reasons Your Company Needs One How does your company approach proofs of concept (PoCs)? This is a tough question for many businesses. If you’re like most, you may offer specialized demos. But sometimes these demos fall short. After all, a customer will seek out a software solution for a variety of reasons, but they don’t... --- ### The Importance of Planning Your 2025 Training Budget As a Software company, planning your 2022 training budget should be top of your priority list as we move towards the end of the year. And there are several essential steps that you should take to make sThe one constant over the past several years has been the breakneck pace... --- ### The One Mistake to Avoid When Building Training for SaaS Applications This post was originally published in February 2018 and updated in November 2021.   SaaS applications are prized for their convenience and efficiency. However, one of their key benefits – the immediate availability of new features without needing to wait for each customer’s IT to install an upgrade – increases... --- ### CloudShare, Sales Hacker & Walnut: Closing the Gap Between B2B and B2C Sales Experiences --- ### 6 Technology Must-haves to Better Implement Your Sales Enablement Strategy No one needs reminding how the world has been transformed by the pandemic. But it’s worth highlighting how the shift to remote working has influenced the way that B2B software companies sell their products and services. Especially if you want your sales arm to flourish in the new virtual norm.... --- ### 6 Practical Tips for Pre-sales Demos in the New Virtual Norm Virtual pre-sales is the very first stage in the customer journey, at least that’s how we see it. Unlike the sales demos of old, sales pitches are hosted online bringing numerous benefits, but also a few challenges. Engaging your prospects with a live video presentation, instead of an in-person walkthrough... --- ### 31 Trends, Technologies & Tactics to Maximize Software Training ROI in 2022 --- ### Understanding the Benefits of Labs as a Service for Your Business Individual labs are only feasible up to a certain threshold. As you likely well know, bottlenecks are inevitable as a business scales. And these bottlenecks can cripple training, hobble QA testing, and slow the development process to a crawl. The problem here is threefold: First, spinning up custom environments takes... --- ### The Importance of Offering an Exceptional Demo Experience Playing the Game Means Accepting the Digital Rulebook According to McKinsey, for instance, approximately 80% of B2B decision-makers prefer virtual interaction or digital self-service during the sales process. Safety aside, ease of scheduling and lower travel expenses were identified as key reasons for this shift. Moreover, for nearly 74% of... --- ### Why Personalized Learning Programs Are a MUST for Software Companies What kind of learner are you? Some people learn through practical exercises. Others depend more on visual representations. Some like to take notes. Everyone has their own way of learning which means that generic, one-to-many training often fails to hit the mark. And businesses know this. Research indicates that 80%... --- ### Blancco Technology Group Leverages CloudShare to Scale Up Sales --- ### Instructor-led IT Training Vs. Self-paced: What’s More Important? Whether for pre-sales demos or post-sales onboarding and training, software companies are shifting quickly from the passive, unidirectional, pre-packaged “presentation” to a much more engaging hands-on approach. The benefits of hands-on practice are significant and are driving companies to replace (or enhance) simple video conferences with a virtual lab environment.... --- ### Blancco Technology Group Leverages CloudShare to Scale Up Sales When you have a team of talented developers, it sometimes seems like there’s nothing they can’t do. But that doesn’t mean it’s a good idea to divert them from core product development to create sales tools from scratch. Like many software developers, Blancco Technology Group ‒ a leading global provider... --- ### The 2022 Playbook - 5 Steps To Achieve The Highest Possible Software Training Results --- ### Going Virtual: Why Old-School Sales Demos Are No Longer Cutting It Technical sales training has never been easy — but in today's landscape, it's become more challenging than ever. First, because the world is now remote, there's no guarantee that you'll be able to provide a hands-on demonstration of what your software can do. And although some degree of business travel... --- ### Still Using Webex, Zoom, or Teams for Your Customer Training? Here’s Why Hands-on Training Needs Specialist Tools In the past 18 months, we have seen an incredible boom in the popularity of online training. For example, enrollments with Coursera were up 640% in 2020 over the year before. In line with this trend, software companies that traditionally offered their customers in-person training began transitioning to online training... --- ### 5 Tips for Converting Remote Software Demos in the Age of COVID-19 During the pandemic, changes in tech went into hyperdrive, as companies were faced with higher stakes during the switch to remote working. This meant rethinking sales processes almost overnight, with in-person demos and training sessions completely out the window. More emphasis was put on remote software demos, and how businesses... --- ### The Secret to Delivering Exceptional Customer Experiences With Google Cloud For companies that need to demo software or provide customer education through training environments, using platforms like Google Cloud Labs is an attractive option. With a Google Cloud sandbox environment, you get access to a scalable platform where your customers can log in remotely and experience your company’s software. However,... --- ### Why Public Clouds Are Not the Right Fit for Virtual Training We hear it again and again from our new clients: “We built our own training lab environment on a public cloud, and we’ve discovered that it’s just not yielding the results we need... ” What exactly have they learned through their first attempt, and which additional features are they looking... --- ### Building Blocks for Virtual Training Solutions: How to Get Started, and Why Imagine an end-user of your company’s software. They have just been given their login for the first time and are beginning to navigate their way around the platform. The tool seems great, and many of its features are intuitive. However, they are struggling when it comes to completing certain essential... --- ### How Software Training Boosts Customer Retention It’s a very, very well-quoted metric: it’s much more expensive to identify, market to, and acquire a new customer than to keep an existing one. There are plenty of supporting stats out there: Increasing customer retention rates by 5% increases profits by 25% to 95% The probability of selling to... --- ### SAI Global Ensures Business As Usual & Scales Its Training Operation Following Merger --- ### CloudShare Solves Three Training Challenges at Once for SAI Global Sometimes, business pressures appear simultaneously from different directions, creating “the perfect storm. ” Such was the case when Australia-based SAI Global, a leader in risk management services, recently acquired BWise, a leading software company providing exceptional software for helping clients to meet regulatory compliance requirements. Acquisitions are always exciting, but... --- ### Virtual Software Experiences That Impact Your Business’s Bottom Line Ask the head of any department in your company which team is the most critical to the bottom line. Each will tell you – with absolutely valid reasoning – that without their group’s stellar performance, the company couldn’t dominate its sector: R&D and Product Management can stake claim to creating... --- ### Growing? Let Virtual Software Experiences Help You Scale Your Sales Pipeline When you sell a powerful, impressive, well-designed software product with broad applications, you can target thousands – if not tens of thousands – potential customers around the globe. And for enterprise sales, in particular, this is a long, multi-step sales cycle with plenty of stakeholders to contact, pitch to, and... --- ### How Are Enterprise Software Sales Different Than SMB Software Sales? Enterprise software sales are not for the timid, lazy or impatient: Sales cycles are long, the process is expensive, the customers demanding, and after all that, it involves a painfully high risk of failure. In short, sales reps specializing in this sector must be truly resilient – “built” to stomach... --- ### How to Measure Customer Retention? 7 Metrics You Should Be Tracking Now This quote by Harley Davidson’s president, John Russel, should hang on the wall of every executive concerned with customer retention: “The more you engage with customers, the clearer things become, and the easier it is to determine what you should be doing. ”... --- ### Face to Face, At Last! The SENY Meet-Up in NY Earlier this summer, we took advantage of the brief dip in COVID frenzy to meet in person with a terrific community of sales engineers at the SENY 3-year Anniversary Celebration in New York. Like so many professionals in the high-tech space, SEs are reimagining their tactics to help turn sales... --- ### How Your Software Company Can Create a Personalized Experience for Prospects Have you ever found yourself browsing for business software, but struggled to work out if a solution was right for you? You might have felt unsure if a system was designed for your company’s size, industry or existing workflows. Sales personalization strategies are a powerful technique for addressing this kind... --- ### Why Cybersecurity Companies Must Provide Hands-on Training to Hospital Clients It’s not easy running an IT department at a large medical organization these days, and the job is not getting any easier. Hospitals represent a prime target for cyberattacks for a variety of reasons: Medical providers store massive amounts of sensitive data that they cannot afford to lose or have... --- ### How Does a Cloud Demo Work? Meet Karen, a salesperson who has been working on a prospect for the past month. After sending emails, an initial phone call, and a white paper, the customer is ready to view your software. But here's the problem: the customer is based abroad and, due to travel restrictions, you cannot... --- ### How to Build a Successful Customer Experience Training Program Organizations everywhere have discovered the importance of putting their customers at the center of everything. In this new, customer-centric paradigm, customer experience (CX) is key. However, to make it a success, businesses need to put a real focus on developing their customer experience training – and that’s what we’ll explore... --- ### The Top 5 Virtual Instructor-led Training Benefits One of the lasting legacies of the COVID-19 pandemic will be the normalization of remote working. In fact, today, it’s not uncommon for the majority of your daily dealings, both in and out of work to take place online. And it’s the same for workplace learning. The pandemic has accelerated... --- ### What Does the 4th of July Have to Do With Hands-on Training? You’d Be Surprised For many software businesses, helping customers get the most out of their technology can feel like a battle. You need to overcome resistance to change, use smart tactics to promote the technology, and expand the ‘territory’ of end-users who truly adopt your technology. As we celebrate the 4th of July,... --- ### Overcome the Five Biggest Challenges Sales Engineers Face Today Sales reps focus on the initial steps of feeding the sales funnel: opening the door to as many relevant, qualified prospects as possible. They do this by leveraging their product’s dramatic, big-picture benefits, attractive ROI, and the dream of streamlining. But much of the critical follow-up work depends on the... --- ### Why Experiences Matter in Customer Acquisition and Retention In a changing world, how do you ensure that your sales teams have everything they need to deliver real value for customers? The answer: better, more consistent digital experiences across the entire customer journey. Our eBook Master customer acquisition and retention in 2021 is a guide to help sales-focused decision-makers... --- ### Master customer acquisition and retention in 2021 --- ### Software Training Platforms: the What, Why, and How What is a software training platform? Virtual learning comes in all shapes and sizes, from dedicated apps to YouTube videos, and from virtual labs to online course providers. In the professional world, the go-to training vehicle is perhaps the webinar. But, however knowledgeable or charismatic the speaker, these experiences can... --- ### 9 Metrics to Help You Build a More Effective Sales Engineering Team Sales engineers are technical product experts tasked with helping qualify, close, and renew relationships with customers. The actual job varies from company to company or even product to product. The job title also varies. Your company may use the title “presales engineer” or “solution engineer” or something similar. In addition... --- ### The 3 Key Virtual Training Software Use Cases for Business Success When it comes to closing deals, training customers, and educating your employees, you need to consider the role virtual training software can play in your sales demonstrations and product training strategies. And it’s not just your customers. Virtual training solutions are also becoming more and more important for making sure... --- ### How to Leap the Hurdle of Learner Engagement --- ### Why Experiential Learning Is 2021’s New Business Enabler From passive learning to experiential For businesses everywhere, the extent of digital transformation in the training they provide often comes down to a webinar – basically, a presentation conducted over a video stream. A very passive experience. Sometimes that may be all you need, when explaining a simple concept or... --- ### Will They Jump in … or Drop Out? The Challenge to Engage in Online Training Even before being forced into a shift by the pandemic, the training industry had already begun its exciting transformation. Training teams saw – and benefitted from – the new online, virtual software training solutions that replace in-person training of employees, partners, prospects, or customers. The benefits are obvious: schedule flexibility,... --- ### Remote Training: 10 Tips to Plan and Execute Remote Employee Training 1. Make a structured plan and share it – Independent remote training is incredibly effective for some people. For others, the lack of structure and the casual feel of working on the couch in one’s pajamas can quickly decrease attention and focus. A clear agenda with a checklist of formal... --- ### Top 5 Factors in Selecting Virtual Environment Software If your sales or customer training teams leverage product demos as their core engagement methodology, you know that a canned demo – whether in a screen share-based video conference, a pre-packaged, in-person laptop demo running the product, or just a PPT – doesn’t get the job done. A hands-on training... --- ### How a Virtual Training Experience Can Be Better Than on-site Training What is the wider value of virtual training in a landscape that includes on-site training sessions? In which ways can a virtual training experience be even more effective than on-premises? We explore these questions. In the wake of a year marked by change, the world is changing again. After the... --- ### Selling Software? 5 Online Demo Software Best Practices Delivering a successful software demo isn’t easy. Getting the audience to fully understand your product’s benefits, keeping them engaged and attentive, and making that all-important conversion from prospect to customer – that can be a tall order. So, how do you make sure you tick all the boxes? The five... --- ### What Are the Benefits of Hands-on Practice? Have you ever considered the phrase “getting one’s hands dirty”? It sounds like an unhygienic activity we were trained as children to stay away from, but in practice, it means quite the opposite: To be involved. To commit. To put in the work, and to be active, not passive. And... --- ### Can you afford to run your software training program without measuring its performance and ROI? We all know the feeling – you’re observing a training session (live or online), and while the speaker goes on about something they no doubt find important, you look around and see glazing eyes and yawns. Yes, it’s bad – by how bad? Can you even justify running a session... --- ### 7 Technical Sales Engineer Training Topics that Drive Better Business Results The demand for sales engineers is projected to grow 7 percent from 2016 to 2026, according to The U. S. Department of Labor’s Bureau of Labor Statistics Occupational Outlook Handbook. With the rise in digital solutions as a result of the COVID-19 pandemic, new skills are necessary to keep sales... --- ### The 2021 Remote Training ROI Guide --- ### How Cyber Range Training Makes Your Business Safer  As cybercrime becomes more sophisticated, our defense against it must do so too. Training has always been at the forefront of strategies to protect organizations against the different types of attacks and provide best practice processes. Cybersecurity hands-on training plays an important role, and to give your employees the best... --- ### Why Remote Healthcare Training Is the Future of Organizations In a highly regulated and high-stakes environment such as healthcare, training is essential. But did you know that the benefits of healthcare training go further than the obvious medical necessity of clinical mastery? They include keeping aligned with compliance regulations such as HIPAA, staying up to date with the latest... --- ### CloudShare & SAI Global - Moving from Training Fatigue to Training Experiences --- ### The Importance of Corporate Virtual Environments for Your Development Team \Modern business requires modern solutions. Whenever a business process is updated, companies pay special attention, especially when it concerns known productivity issues or workarounds. GPS (global positioning systems), for example, started as a military technology. Once it became available for public use, transportation companies like Federal Express, TomTom, and Garmin,... --- ### The Importance of Corporate Virtual Environments for Your Development Team Modern business requires modern solutions. Whenever a business process is updated, companies pay special attention, especially when it concerns known productivity issues or workarounds. GPS (global positioning systems), for example, started as a military technology. Once it became available for public use, transportation companies like Federal Express, TomTom, and Garmin,... --- ### 9 Must-Have Features Your Virtual Demo Solution Should Include Even the best products can fail if your sales and demo processes fail to demonstrate the value of the product for the prospect. The fact of the matter is, we are living in the age of experiences, and everyone is fighting for your prospect’s attention. The days of sending a... --- ### What's Plaguing Your Trainees? 8 Reasons Your Users Are Ditching Training Halfway Through So you've got the perfect software platform. A solution that you're certain will revolutionize the lives and businesses of your customers. At least, it would if people could figure out how to use it. It's not that you haven't tried to devise a customer training process. You certainly have —... --- ### How Virtual Experiences Support Better Customer Education, Acquisition, & Retention Why are virtual experiences the secret weapon to better customer education, acquisition, and retention? The answer is simple. They create engaging experiences that cater to specific customer needs. Virtual environments give companies a flexible tool to teach customers about your company, showcase products in an interactive way, and engage customers... --- ### Sales Enablement Tech: What Are The Real Costs of Failing To Adopt It? Here’s the deal. Experiences are the key to any successful sales enablement strategy. Why? Because successful customer interactions are all about the experience—how they engage with your sales process, the information you share, and the technology you use to elevate the entire process. And ignoring this trend is costly for... --- ### Best Practices for Customer Training Software in 2021 Even the best products can fail if your customers don’t understand how they work. That’s because losing sight of the customer experience is easy when you’re so involved in the internal development, sales, and support of a software product. It’s important to step back and ask the important question: what... --- ### Software Training Must Go On!  According to the latest report from McKinsey, The Recovery will be Digital, “Leaders need to accelerate their journey to the cloud in order to digitize quickly and effectively in the wake of COVID-19. ” Nowhere is this more true than in software training - Remote working may have made virtual... --- ### Technology Integration: The weak spot of software training organizations --- ### The 2021 software training buyer’s guide --- ### The 4 Main Cybersecurity Training Benefits of Hands-on Environments Let’s face it. To understand what your software’s all about, your customers need to try it for themselves. A theoretical learning environment relies on users to make the leap from a practical understanding of the information to applying it in their own setting. In some areas, this kind of trial... --- ### Why Tech Integration for Software Training Tools Matters According to the State of Digital Experience 2020, if your organization believes that it delivers the “ideal digital experience”, they are 223% more likely to integrate training systems and their wider technology stack. Let’s get real for a minute. Does this one factor really have such a huge impact on... --- ### How do Educated Customers Add to Your Bottom Line? One of the main issues when it comes to getting buy-in for customer education programs, is that customer learning is generally not a measurable goal.   In our recent interview with an industry expert, Debbie Smith, she commented that “Often, the C-suite really doesn't see the value of Customer Education,... --- ### Be Your Own Valentine for 2021 Gift your company with the best software experiences out there Here’s the thing about Valentine’s. You usually celebrate it with your... Valentine. Unfortunately, this year is a little different. No theater shows, no restaurants, no vacations, no sharing your favorite chocolate lava cake. But though the majority of the world... --- ### 5 Lessons Learned from Training Through the Ages and Around the World  Educational practices are as old as time, but what can we learn about transforming today’s training by looking back to the ancient ways? Here are 5 of the best tips and tricks from some long-forgotten educational systems, found everywhere from China to Rome. Getting Hands-on with the Romans  Professor Eleanor... --- ### What's the Difference Between eLearning and Classroom-Based Learning? Recent advances in online communication have spurred the need for Internet-based learning, where participants can pick up new skills and knowledge on their own time. eLearning is becoming a favorite among the business sector since it allows employees and business partners to get the corporate training they need while minimizing... --- ### Online Vs. Blended Learning Courses: What’s the Main Differences? When it comes to designing a training program for your company, it may seem like the content is your biggest consideration. But that isn’t always the case. While content is important, you also need to think about how you will deliver the class. So, how do you make the decision... --- ### Corporate E-learning vs. E-learning in the Education Sector: Definitions, Differences & Use Cases Everyone knows that education is the transfer of knowledge from an instructor to students who need it. You’ve finished education when you were in grade school, and there’s a high chance you might still need it in your professional life. It’s worth knowing the differences between e-learning in the education... --- ### Thoughts from the CEO: The Acceleration of Technology-driven Experiences As the world moved fiercely online in 2020, business leaders put remote experiences under the microscope, many of them for the first time. Organizations needed to rethink their growth strategies from the ground up for customer acquisition and retention in the digital space. Engaging customers with hands-on experiences became more... --- ### The Impact of Hands-on Employee Education on the Digital Skills Gap Think about the technology-driven trends that are changing the way we work today. This could be digital transformation through automation and AI, the growth of target="_blank" rel="noopener">Future of Jobs Report 2020 states that by 2025, 85 million jobs will be displaced, and 97 million new roles will emerge as a... --- ### 6 Honest New Year’s Resolutions for 2021  It’s that time of year again, where we all solemnly swear that the double helpings of holiday desserts will be our last foray into sweet treats until Spring, and we’re absolutely not staying up until 1 am bingeing the Queen's Gambit, as we’re going to guarantee 8 hours of sleep... --- ### 5 New Year's Resolutions for Customer Education in 2021 Ready to start 2021 strong with an awesome customer education program done right? Here are 5 must-haves to take your customer education to the next level this year. How many are already on your list of intelligent New Year’s Resolutions? Align Your Goals in Advance When implemented intelligently, customer education... --- ### 4 Key Benefits a Cloud LMS Can Offer Your Company A significant part of business management is knowing how to provide the right tools, knowledge, and resources that your employees, business partners, and even clients need. A learning management system, or LMS, sets out to provide companies with education in an efficient and convenient way. But let’s say you’re tasked... --- ### Why Is Sales Enablement Training So Important? You’ve likely heard the term “sales enablement” before but probably didn’t think too much about its role in modern business and how it impacts your bottom line. Why should you care about sales enablement, and why should you invest in internal training for it? Let’s talk about the definition of... --- ### 5 Tips to Create Engaging Virtual Training Sessions As more and more businesses and schools are switching to online-only training, it’s more important than ever for classroom facilitators to understand how to organize a successful virtual class. But how do you keep up engagement and effectiveness when all your participants are so far away from each other? Whether... --- ### Top 7 Cyber Monday Deals for Learning and Training Professionals in 2020 Cyber Monday is a treat for all kinds of treasure-seekers, offering deals and discounts on a vast array of technology and online products. If you’re in the learning and education sector, you’ll love this list of 7 great deals that you can snap up over the Black Friday/Cyber Monday weekend.... --- ### How Do the Big Retailers Turn Black Friday into Serious Sales?  It’s everyone’s favorite shopping holiday– Black Friday! While traditionally, Black Friday was reserved for in-store discounts, and Cyber Monday continued the deals online, over the past decade Black Friday Retailers have thrown the rulebook out the window, and you’ll see deals ‘aplenty both in bricks and mortar stores (where lockdown... --- ### 5 Thank You’s for this Thanksgiving Season at Cloudshare There’s no doubt that 2020 has been a rollercoaster of a year. So, will you take a moment to reflect with us? Imagine yourself sitting around the CloudShare Thanksgiving dinner table, holding hands with our team members (pass the hand gel first, of course), and sharing in our gratitude for... --- ### Driving Business Growth with Customer Education [Webinar] By being forced to transition to remote work this year, organizations have had to think more deeply about their training solutions. Perhaps you were already considering moving training virtual, or in the middle of trialling a new way to manage customer and employee education. Then, the pandemic pushed everyone to... --- ### Drive Business Growth With Customer Training --- ### An Interview with Daniel Quick – The Impact of Gamification on the Future of Virtual Training If you caught Daniel Quick’s hit session at this year’s CEdMA conference, you’ll know how passionate he is about gamification in learning initiatives. As the Senior Director of Product Experience at Thought Industries, he had a lot to share, and so we were delighted to sit down with him to... --- ### Budgeting for 2021 – Advice from Larry Monaco at Keysight Technologies We sat down with Larry Monaco, Director of Professional Services at Keysight Technologies, for a virtual catch up. We discussed how cybersecurity spending is changing in 2021, and the best way to approach budgeting season and its challenges, both old and new. Hard to believe that budgeting season is upon... --- ### [Infographic] The Need for Virtual Customer Education and Training --- ### Customer Education and Training in 2020: By the Numbers [Infographic] It’s official. In-person customer education and training has gone virtual. Organizations are finding innovative ways to keep customer engagement levels through the roof, even without the face-to-face contact they might have been used to, pre-pandemic. Virtual Training is Showing Up for Customer Education Here at Cloudshare, we love it when... --- ### Planning your 2021 Training Budget? Here’s How to Get it Approved It’s budget season again, and this year, according to the annual LinkedIn Workplace Learning Report, 57% of L&D professionals are asking for an increase in budget for online learning. Given the remote working landscape, that’s no surprise. The #1 challenge in learning and development this year is getting managers to... --- ### 8 Essential Process Capabilities for High-Performance Training “Training contributes directly to product adoption, customer success, and company growth,” says the first paragraph of our popular ebook, How to Optimize Your Customer Software Training. If you haven’t yet downloaded the eBook, you’ll want to do so now. It’s packed with 51 best practices to achieve new levels of... --- ### Live Customer Education AMA with Debbie Smith and Daniel Quick --- ### Thoughts from CEdMA 2020 Attendees: What Does the Future of Customer Education and Virtual Training Look Like? Like so many other events in 2020, this year’s Customer Education Management Association (CEdMA) conference went virtual for the first time. We spoke to CEdMA board members, as well as attendees of the event, to discuss how they found the new dynamic, as well as what they think about the... --- ### An Interview with Danielle Campbell: The Challenges and Joys of Moving CEdMA Connect Virtual We met with Danielle Campbell, President of CEdMA, and Head of Global Learning Strategy at Adobe, who opened up about the process of organizing and executing the first virtual CEdMA conference this year, as well as best practices on keeping engagement levels high when moving in-person events online. CS: This... --- ### The Top Virtual Sales Conferences to Attend in 2020 Conferences have always been the best way for business professionals to network with other leaders in the industry. However, the recent pandemic has shut down any chance of in-person conventions from occurring safely. But that doesn’t mean you can’t keep your sales skills in shape. Here are some of the... --- ### Those Savings from your Travel Budget? Time to Splurge on Customer Engagement Enterprise planning and budget season is upon us, and this year, enterprises are seeing a huge question mark on what is traditionally one of the most expensive elements of their overall budget: travel. According to industry research, pre-COVID-19, 445 million business trips took place each year, creating a $251 billion... --- ### The Race for Business Acceleration in Cloud Technology The technology industry has always led the charge for more innovation, changing how other markets behave in ways nobody could ever predict. Businesses with outdated practices must consider modernizing through digital methods to stay competitive. One way to do so is to move some operations into the cloud. Both small... --- ### Make it easier for partners and resellers to sell and promote your software with next-gen partner programs Partner programs just make sense, don’t they? For many businesses, creating relationships with resellers, service providers and strategic partners is a cost effective way to gain access to an established customer base who already has pre-existing relationships with your ideal customers. For others, partners such as distributors can be used... --- ### The Top Virtual Training Conferences & Events to Attend in 2020 Just because COVID-19 has restricted in-person events and meetings, doesn’t mean you have to put your professional development on hold. There are many online training conferences for 2020 that cover topics from learning and development to team building and beyond. On top of finding online training environments for your staff... --- ### An Interview with Industry Expert, Debbie Smith: Proving the Value of Customer Training to the C-Suite, and to Customer Success We recently sat down with Debbie Smith, Customer Education Program Manager at Braze, as well as this year’s CEDMA Vendor Trustee. Debbie has been working in education for more than 20 years, and was kind enough to share some of the trends that she’s seeing in the ILT and VILT... --- ### Next Gen Demos – Test Drive is the New POC Making sales is all about ensuring the prospective customer journey is as easy and streamlined as possible. And yet, there is inherent friction in the current process of moving customers from marketing to sales through to Proof of Concept and onboarding. From the first sales call, research has shown that... --- ### Software Updates Don’t Wait Around - Why Should Your Sales Teams? Infinidat Revolutionizes Sales with Immediately Accessible Templatized Versions of the Latest Product Releases Leonardo da Vinci said that “Art is never finished, only abandoned. ” There’s an expression in the software development world that mirrors that idea, “Software is never finished, only released. ” As requirements change, customer needs evolve,... --- ### Missed our Webinar on 5 Best Practices for Remote Training? Here are Your Highlights! Training is changing. Where traditionally you might have sat in front of a charismatic leader or coach and learned passively, today people are expecting training solutions to be equally available and beneficial from home. This is not just a COVID-19 thing, but there’s no doubt that the global pandemic has... --- ### Must-have Tools for Every Field Salesperson Who’s Suddenly Found Themselves Benched So, you’re a sales manager, or an experienced enterprise salesperson, and you know field sales like the back of your hand. You’re used to going out on the road, going to trade shows, finding leads in person, and working your sales magic face to face. Suddenly, overnight, everything has changed.... --- ### 5 Best Practices for Improving the Adoption of Remote, Self-paced Learning --- ### How Infinidat Empowers a Global Sales Force to Sell with Virtual Labs --- ### COVID-19 Is Reviving the Need For Live Training Platforms Governments and businesses around the world have felt the social and economical impact of the COVID-19 pandemic. There are many considerations for company managers to make during these next few months, from reorganizing supply chains to ensuring safety among staff and clients. But what about company training? With working from... --- ### Sales Engineer Q&A with John Care and Chris Daly --- ### The Big Share: A Q&A with CloudShare’s New CRO, Nadav Peleg The Big Share features interviews with leaders and influencers from across CloudShare’s extensive community, happy to discuss their experiences and provide expert advice on a range of business topics. In this edition we speak with Nadav Peleg, our new chief revenue officer (CRO). Nadav has more than 15 years of... --- ### The Adaptive Future: Acquiring the Technology and Talent to Survive and Thrive A May 2019 report from Forrester, “Beyond Agility – Adaptive Enterprises Hold the Winning Hand,” detailed how companies no longer need to predict the future if they leverage a strategic foundation that’ll enable them to adapt to events as they unfold. In a survey that followed just months later, the... --- ### Cybersecurity is shifting its priorities - will your virtual training reach its potential? Have you seen this infographic by McKinsey Research that looks at the projected influence of COVID-19 on cybersecurity spending? Looking closely at the data, it’s clear that outside of the obvious drive to protect employees and customers physically from the risk of the pandemic, there is also a shift in... --- ### LinkedIn State of Sales 2020: Navigating Change and Selling Virtually LinkedIn recently released the U. S. edition of its State of Sales Report 2020. The highly anticipated annual study takes a deep, informative look at various emerging and sustained sales trends. Now in its fourth year, this one also examined the impact of the coronavirus pandemic. The report is based... --- ### Sales Engineers Need to Forget About ‘Business as Usual’ (And Why Boosting Performance from Home Might be Easier than you Think) When we set out to create an eBook about how to successfully sell software from home under the new normal, we had no idea how much there was to think about, or how prolonged the period of remote working would turn out to be. Google has extended its WFH policy... --- ### Learning from the Australian Department of Defence’s Use of Virtual Training Labs during COVID-19 Over the past two years, more than 1000 personnel who work in the Directorate of Maritime and Engineering Logistics under the Department of Defence in Australia have been trained in Configuration Management tools and Asset Management Software. The department has used a straightforward process, where trainers go out on the... --- ### Accelerating Software Sales: The Home Edition --- ### Why Employee Experience Is Critical to the Future of Work You’ve probably heard a lot about “Consumer Experience,” or CX. But what about EX, Employee Experience? You can’t deny that to get great customer experience you need top performance by employees. Even if customer interaction is managed through technology, such as website help sections or finding the right product on... --- ### Insights from Pre-Sales Pros on Working from Home How has the “stay at home” mandate affected the work presales professionals do? That’s the question at large. However, we wanted to probe a bit more and gather insights about specific challenges, so we reached out to several of our friends at Sales Engineers of New York and interviewed four... --- ### Webinar recap: Building and delivering a VILT course in under 60 minutes CloudShare recently announced results of a survey we commissioned in Q2 to understand training challenges brought about by COVID-19 and the potential solutions. When asked what technology would see increased investment in order to improve virtual learning, 35% of respondents said virtual IT labs, second only to virtual conferencing, far... --- ### How to Build and Deliver Your First VILT Course In Under 60 Minutes --- ### Elon Musk’s Top Priority is the Starship Spacecraft – What’s Yours? Ferrying humans to and from Mars, and to other locations around the solar system, might not seem at first glance like an urgent priority, but a recent tweet from Elon Musk might have you thinking again, and perhaps even give you some insight into yoursales demo solution, believe it or... --- ### How Aderant Supported Their Largest Conference During COVID-19 With CloudShare Virtual Labs --- ### If the NFL has Embraced Virtual Training – What’s Stopping You? Sports has to be one of the hardest-hit industries of the COVID-19 global pandemic. At first, it seemed like football could end up wholly unaffected. After all, while the NBA had its season halted midway, and baseball teams learned to cope with a delayed season, the pandemic hit at the... --- ### Recruiters weigh in: The impact of COVID and what the future may hold At the end of May, the Brookings Institution reported that in an analysis of 20 rich democracies – representing 660 million workers – 38 million people filed for unemployment during the pandemic. Topping the list is the U. S. at 13% unemployed, and during the second week of June, it... --- ### Five reads and a webinar that’ll add some sizzle to your summer For many, summer is the best time of the year. Whether you’ll be spending it relaxing at home or possibly venturing out onto the road for a change of scenery, be sure your reading and listening list is up-to-date. Here are five recent articles and a webinar to add some... --- ### Screen-Sharing’s Got Nothing on a Hands-on Experience. Here’s Why. In this prolonged period of remote work, video conferencing is having a real moment in the limelight. Zoom shares are up nearly 250%, and anyone with a job that can be done from their home office is utilizing some kind of video sharing to provide face to face engagement for... --- ### How to convince management of the benefits of virtual instructor-led training [eBook] It’s time to take that training strategy you’ve been working on and make it real. Let’s talk about selling the business case of your virtual training program. But before we get into it, there are three key elements to making a successful pitch to management. We will get to those... --- ### Why Your Learning and Development Strategy Needs Virtual Training Labs Did you know that the global expenditure for organizational training is approximately USD $370 billion? It’s clear that businesses are scrambling to upgrade their learning and development (L&D) programs for more experienced employees and business partners. But is the investment really working out? A report from Gartner tells us that... --- ### Finding the right touch in no-touch software sales What’s the new normal in business? With companies reopening, we’re about to find out. COVID-19 disrupted so much, but at the same time, some of the changes companies quickly adopted have shown promise. Remote productivity myths have been shattered. Cost savings have already raised eyebrows. It’s clear many of these... --- ### Clear Skies Ahead for the Cloud, but Grounded Businesses Need to Grab Wings Have you started walking down your local high street counting ‘for rent’ signs, and wondering which businesses will soon be back to serving customers? Have you begun thinking about the practical elements of how your own specific team is going to return to the office? Is your inbox full of... --- ### 7 Best Virtual Sales Practices To Use Now, And Continue Later --- ### Webinar recap: Analyst insights on changes in software sales and 7 tips for virtual success When COVID-19 brought world travel to a halt, selling software suddenly became much harder. Face-to-face has always been crucial because understanding complex technology takes education and hand-holding, whether it’s done in a conference room, at a trade show or across a restaurant table. That’s no longer possible in this age... --- ### Ready? Set? Go! Seven articles that will help you hit the ground running in the post-pandemic world The brave, new world of work is finally upon us as we all get ready to emerge from our socially-distant cocoons and head back to the office. Before venturing into the new normal, this is a good time to examine professional habits and start a clean slate that will help... --- ### Building the Perfect Business Case for VILT to Win Over Senior Management --- ### What came first, COVID-19 or the desire for remote working? And what comes next? Have you noticed how adaptable many companies have been during the past few months since the outbreak of COVID-19? Everywhere we look, organizations are making sharp pivots in the way that they work, quickly shifting to new remote working realities, handling shortages in staff or resources, and enabling their clients... --- ### 10 Steps to convert traditional classroom content into effective virtual instructor-led training [eBook] Has the recent pandemic got you thinking about moving your software training program in the cloud? If you’ve put off moving to remote learning, now is definitely the time. Not only that, but you may find that it changes the way you do training forever. Learning how to build your... --- ### 10 Steps To Convert Classroom Content Into Virtual Instructor-led Training (VILT) --- ### The Big Share: A Q&A with Technical Sales Leader and Remote Veteran, Nir Malik The Big Share features interviews with leaders and influencers from across CloudShare’s extensive community, happy to discuss their experiences and provide expert advice on a range of business topics. In this edition we speak with Nir Malik, a tech sales leader known throughout the Asia Pacific Japan (APJ) region. From... --- ### Guest Blog: How to Bridge the Gap Between Classroom and Remote Training This blog comes from Jimmy Murthi, technical training manager at Metaswitch Networks. A CloudShare customer, Metaswitch is the world’s leading cloud native communications software company. It develops solutions that positively disrupt the way service providers build, scale, innovate and account for services. It’s award-winning software powers more than 1,000 service... --- ### SE Leading Through the New Normal --- ### 9 Best Practices for Virtual Remote Training Your Students Will Love [eBook] Enough has been said and written about the state of business in the current climate of COVID-19. While this crisis has impacted all of us in different ways, there are still many companies that are operating to the best of their abilities, trying to move everything online as much as... --- ### 9 Best Practices for Virtual Remote Training Students Will Love --- ### [Infographic] Keys to Successful Sales Acceleration --- ### The new normal: Six articles about life during and after COVID As we continue to weather the COVID-19 pandemic together, it’s interesting to see how people and businesses have adapted to the “new normal. ” The world has learned the challenges of quarantining and working from home. We’ve enlisted tools like Zoom and Skype to fill some of the void created... --- ### 4 Things to Consider Before Implementing a Revenue Operations Approach Looking for new ways to optimize your business processes and build more efficient protocols to promote financial growth? What you need is an approach to revenue operations (RevOps). While it may just sound like a buzzword, RevOps is becoming an integral part of how modern businesses craft excellent customer experiences.... --- ### Keeping IT Training and Sales Personal in an Age of Social Distancing Trade shows, instructor led training, user groups, physical sales presentations. Just like that, traditional in-person opportunities long relied upon for teaching and selling technology are on-hold, and many practices will likely change for good. But make no mistake, nothing could entirely replace personal, face-to-face contact, particularly when you’re attempting to... --- ### CloudShare for Virtual Training --- ### CloudShare for Sales Demos and POCs --- ### Webinar Recap: Moving Your Tech Training to the Public Cloud Without Pain With the recent shift to remote working, companies are realizing the full value of the cloud and reaching anyone, anywhere with only a browser and internet connection. Time, distance and cost issues can be overcome - even when it involves the most complex software training – no matter if you’re... --- ### Remote control: Six articles to help you work effectively from home Readers of our blog know each month we present a collection of great content we’ve recently read on topics like training, security and sales enablement. It’s an understatement to say the ways in which our professional world has changed since our last curation post has been significant. It’s a new... --- ### Navigating Pains When Moving Your Training Solution to the Public Cloud --- ### Advantage Virtual: How Technology Companies Optimize Training with Virtual Labs --- ### Optimizing training with virtual labs: New ebook shows how customer education leaders successfully made the move Traditional face-to-face training has its place, but it’s not in the virtual office. When employees are working remotely, it’s costly, cumbersome and impractical to bring them together in a classroom for training. It’s also resource-intensive to set up, configure and support the workstations needed for training. For organizations with far-flung... --- ### Zoom is a beautiful thing; virtual labs are gorgeous. So reach out and touch someone. “Reach out and touch someone. ” Remember that epic slogan? I’ve seen it credited to American Telegraph & Telephone (AT&T) as well as the “Baby Bells. ” Researching its history, even though it was most popular in the 1970s and 80s, its roots can be traced back to the 1920s.... --- ### Five tips to get the most out of remote working and virtual training Our team is not alone in the wave of employees now working from home instead of a central location. The “new normal” means a new office - from your couch, kitchen table or bedroom desk - and it means new distractions as well. Kids that are home from school require... --- ### Webinar Recap: 7 Tips for Remote Training When Face to Face Isn't an Option Researchers project the global virtual training and simulation market will reach $328. 87 billion by 2022. Keep in mind, this came prior to travel bans, quarantines and event cancellations from COVID-19. Such factors impact efforts to educate, whether you’re training a dispersed staff on a system, helping partners and customers... --- ### When Face to Face Training Isn’t an Option: 7 Tips for Remote Training --- ### The show must go on: How physical events are moving into a virtual realm The toll of nine major technology event cancellations has crossed the $1 billion mark. This figure only encompasses losses to restaurants, airlines, transportation providers and hotels. It doesn’t reflect the impact of lost product sales, opportunities for exposure, user education and training. Coronavirus is a serious threat and the safety... --- ### Five Articles from RSA 2020 to Make You More Cyber Aware At the close of February, attention turned to one of the biggest security shows in the world – RSA Conference 2020 – as cybersecurity pros, practitioners and executives took over San Francisco’s Moscone Center. Yet, even as they prepared to discuss the latest hacker tricks and preventative tactics, RSA was... --- ### A Business Acceleration Cloud Fairy Tale Here's a fairy tale about a young sales engineer who made millions running virtual POCs online, Enjoy! February 26th is Tell a Fairy Tale Day! Don’t worry, CloudShare has you covered. Here’s one you can tell your kids. Once upon a time, a young woman was kidnapped. She was locked... --- ### How Does Cloud-based Virtual Training Fit into Your Digital Transformation? You can’t escape digital transformation (DT). It’s been one of the buzziest phrases for a while and with good reason. According to research from Gartner, 87% of senior business leaders feel it’s a do-or-die undertaking. In fact, preliminary data from Deloitte’s upcoming 2020 global tech leadership survey shows nearly 80%... --- ### RSA Conference 2020: Making Cybersecurity About Humans The RSA Conference is here! It’s one of the largest cybersecurity conferences in the world. They boasted over 50,000 attendees last year and more than 700 speakers from around the world. And this year they brought magic greats, Penn & Teller for the closing keynote! The theme for this year’s... --- ### The Big Share: A Q&A with Renown Israeli Cyber Expert Zohar Rozenberg The Big Share features interviews with leaders and influencers from across CloudShare’s extensive community, happy to discuss their experiences and provide expert advice on a range of business topics. In this edition we speak with Zohar Rozenberg, VP of cyber investments at Elron Ltd. (TASE: ELRN), investors in cybersecurity, medical... --- ### Webinar Recap: Constellation Research, Check Point Software Technologies and CloudShare Discuss New Business Acceleration Cloud Sometimes you hear about a new biztech term and it takes a while to understand the context and see it slowly roll out. Then there are moments when you get the whole story up-front – technology and market overview, user experience, applications and advice – and it’s abundantly clear why... --- ### Sharing is Caring: Why CloudShare is a Better Option for Ravello Customers than Oracle The time is coming soon for Oracle Ravello customers to make a choice. Stick with the status quo and take the risk of an expensive future, or actually make a decision and choose a real alternative. In May 2020, Oracle's Ravello service is reaching its end of life, with users... --- ### How Business Acceleration Cloud is Revolutionizing Software Sales --- ### Cybertech Global 2020 Cybersecurity Conference - What we can expect to see in Tel Aviv The Cybertech conference series returns to Israel with Cybertech Global kicking-off on January 28 in Tel Aviv. One of the largest cybersecurity events in the world, 18,000 decision-makers, government officials and top executives are expected to attend this year. We are looking forward to attending and learning about the latest... --- ### Five training articles (and a podcast) for generating hot ideas this winter Aside from the possibility of shoveling snow, January is always an exciting time. A new year represents new possibilities and opportunities. It’s also a good time to reflect and learn from the past, while you optimize and plan for the year ahead. Looking for inspiration? We’ve got you covered. There’s... --- ### Customer Education & Training in 2020: Are you ready? --- ### Webinar: Constellation Research and Check Point Software on Business Acceleration Cloud and Software Sales On January 22 at 1 p. m. ET, we’re hosting a webinar called “How Business Acceleration Cloud is Revolutionizing Software Sales. ” The webinar will focus on an emerging business tech category, and we’ve assembled a dynamic panel of industry thought leaders to share their insights and discuss how to... --- ### Customer Education and Training in 2020... and Beyond [WEBINAR] Prophecy. Forecast. A hunch. Whatever you call it, everyone loves a good prediction. Sometimes we are amazed by the sheer awesomeness of those who can “tell” the future. Some use the stars and some prefer statistics. We occasionally find ourselves laughing at ridiculous predictions that don’t even come close to... --- ### Why GDPR Compliance in the Cloud Matters This post was originally published on April 30, 2018 and updated January 1, 2020. The rise of the digital economy has spiraled quickly over the last several years, creating an urgent need to account for the vast amounts of information and data being generated around the world. The upcoming General... --- ### Thinking Beyond the Traditional LMS A Learning Management System (LMS) is an integral part of any enterprise business. Not only does it allow you to host learning content, but you can also track the progress and related performance of each of your learners. While a necessary tool, the LMS doesn’t encompass everything needed to ensure... --- ### My 5 Favorite Holiday Movies and What I Learned Let’s talk about me. I am French and I love food. I also head up marketing for this incredible company called CloudShare. Oh, and I have two daughters and nephews and nieces and birthdays to remember and holiday celebrations to join and the year to wrap up and wishes to... --- ### Analyze this: 5 ways data can help build super sales engineers and teams You may have recently read our CEO’s prediction that 2020 will be the year of the sales engineer (SE). Once considered the person who was simply “there to run the demo,” we now see enterprises with hundreds, even thousands of SEs. What’s behind their growing influence? Whether it’s the latest... --- ### Moving on from Ravello: Does your training look like an over-edited Tinder selfie? Breakups are hard - Dealing with Ravello end of life Ever been in a relationship that wasn’t really working but you were too afraid or comfortable to end it? Then that significant other dumps you and you realize it was really for the best and long overdue? Okay, maybe it’s... --- ### Hey Zvi, what do you see?
CloudShare’s leader takes a look at the year ahead in training and sales enablement In this blog we sit down with our intrepid co-founder and CEO, Zvi Guterman, to ask questions about what to expect in 2020. From user experiences to cloud provider developments, trends in training to the rise of the sales engineer, here’s a bit of what Zvi sees. What’s the big... --- ### Six great reads for training and sales leaders to inspire by the fire this holiday season It’s a great time of year. The holidays are approaching and festive gatherings with family and friends are planned. It’s also a natural time to reflect on the year that’s about to end and consider what the coming one may bring. That said, training and sales leaders may find themselves... --- ### Giving Thanks, Wherever You Are! This week in America, it’s time for Thanksgiving But it’s good to give thanks, wherever you’re living. When it comes to reflecting on work at CloudShare, There’s so much to appreciate each day of the year. Foremost, there’s the customers who put food on our table. It’s great to have... --- ### Oracle Ravello End of Life: Hey You, Get Off Ravello and Onto Our Cloud! When I first heard the news about the sinking of Ravello, the Rolling Stones hit, Get Off of My Cloud, popped into my head. It just seemed appropriate. Perhaps this happened to you as well? Regardless, if your business has been rocked by a dying cloud, you know you need... --- ### Workforce Watch: Lowering Employee Cyber Risk During the Online Holiday Shopping Season Cyber Monday is rapidly approaching and that means employee shopping online at work and with company devices will increase dramatically. It’s a spree that’ll continue throughout the holiday season, in fact, a 2018 survey by Robert Half Technology found nearly two-thirds of professionals planned to do so, more than one-third... --- ### VMware ESXI Nested Virtualization This post was originally published on September 9, 2015 and updated November 14, 2019. One of the benefits of nested virtualization is running multiple hypervisors on the same host server. This includes ESXi hypervisors , which can be installed as a virtual machines. The solution, commonly referred to as Nested... --- ### [Infographic] The Keys to Executing Effective Sales Enablement Enjoy this infographic containing interesting facts and statistics about sales enablement struggles, best practices, and sales training. It includes numbers on sales enablement top goals, services, training, and more. Feel free to share on social media!     --- ### [Infographic] The Keys to Executing Effective Sales Enablement --- ### A Halloween Sales Tale: The Terrifying Black Box The hour was late when she unlocked the door, Like yesterday evening and each one before. The wind outside howled and wrought its disorder, Sounding much like her boss at the end of the quarter. “Our numbers are low, the sales cycle too long, Demos take an eternity and still... --- ### 10 Sales Resources to Help You Close 2019 with Momentum At this time of year, many countries turn back their clocks to gain extra daylight. CloudShare wants to give busy sales pros some time back as well by lending a hand with research. The following is a curated set of articles and other materials we’ve found to strengthen your strategy... --- ### Thoughts from Leaders for National Business Women’s Week My first boss would barge into the office and yell, “You women, we spit on you and you think it’s raining! ” He thought that was funny - I found it terrifying. Then again, his view that all humans weren’t born equal - that there were business privileges he alone... --- ### Let’s Catch Up: A Recap of Cloudshare Updates and Resources to Help You Get Ahead The summer vacations are a distant memory, the kids are settled back in school, and work is in full swing. The transition into fall is complete but you’ve been busy and may have missed some of our recent news. Not to worry. Consider the following our “highlight reel;” a recap... --- ### CloudShare Enables Advanced to Train More With Less Under Any Conditions --- ### Webinar Recap: How to Maximize your SE Salary It’s no secret that sales engineers make good money, especially on a commission-based salary structure. However, it takes hard work and smarts to make it in the SE world. Not only do you have to have the technical stuff down pat, but you need to know what the customer’s needs... --- ### 10 Sales Engineering Experts You Should Be Following on Twitter A piece of popular business advice you’ve probably heard before is, “who you spend time with is who you become. ”  When you surround yourself with successful people and hear about what they’re doing, you’re more likely to succeed yourself. The field of sales engineering is a complex and competitive... --- ### How to Maximize Your SE Salary Webinar: The Inside Scoop --- ### Webinar Recap: Software Training Made Easy with Seamless Integration - The Tufin Story Does your training solution already have an LMS and virtual labs integrated into your tech stack that offers a seamless user experience for trainers and learners? If the answer is no, you’re in for a treat. We are excited to share this webinar and the amazing work done by Viggy... --- ### Back to (Virtual) School: 5 Tips to Overcome Employee Training Challenges While we usually think of fall as the time children return to school, it’s also perfect for recommitting ourselves to workplace learning. Regular training can help any employee perform at peak efficiency and develop new skills, keeping them satisfied and ready to tackle new tasks. But much like children and... --- ### Cybersecurity Virtual Training Benefits with Hands-On Labs Digital technology is essential for modern businesses. Without tools like cloud software, artificial intelligence, and smartphones, you simply cannot remain competitive. That's common knowledge for any experienced manager or executive. We live in a world defined by hyperconnectivity and distributed work. A world where everything is connected to the Internet,... --- ### 5 training articles we’re falling hard for this autumn season You had the summer to relax, catch up on your training industry reading, and hopefully finalize the rest of your 2019 planning. And now, fall is here. The smell of pumpkin spiced lattes (#PSLs) are filling up the office conference rooms faster than the leaf toss photos hitting your Instagram... --- ### Software Training Made Easy With Seamless Integration: The Tufin Story --- ### Conventional vs. Cloud – Why Is Cloud-Based Training So Popular? This post was originally published on May 21, 2015 and updated September 25, 2019. The popularity of online training over the cloud is gaining rise. According to elearningindustry. com, cloud based training is one of the top seven future eLearning technologies. Why have cloud virtual training platforms become so popular?... --- ### 4 Simple Ways to Cut Your Software Learning Budget in 2020 Modern tech businesses know all too well how important software training is for their employees, customers, and partners. Calculating a training budget is a significant challenge that requires many considerations, especially when it comes to the various tools and solutions needed in order to give your learners the best user... --- ### 10 Articles to Help Sales Leaders Cure Those End-of-Summer Blues Boom. It’s the beginning of September, and, just like that, summer is about to say “goodbye. ” As a sales leader, you’ve most likely spent the summer cultivating relationships with leads or perhaps even playing the game of tag while prospects (and hopefully you! ) took well-deserved vacations during the... --- ### The Big Share: A Q&A with CloudShare’s Lee Berkman on Virtual IT Labs and Best Practices The Big Share features interviews with leaders and influencers from across CloudShare’s extensive community, happy to discuss their experiences and provide expert advice on a range of business topics. In this edition we speak with Lee Berkman, CloudShare’s own virtual IT labs expert. Five years ago, Lee was working as... --- ### POC Environment Set-up for Sales Engineers “Try before you buy” is more than just a fun slogan, it’s become a necessity for today’s companies.   It’s human nature that customers will want to see what they’ll be getting for their money before completing a sale. But when it comes to selling software solutions, the trial period... --- ### Webinar Recap: Trainers Tune In to Learn Secrets of Great Training Programs Everyone loves a good success story – especially when they can learn a few secrets. Case in point was our webinar last week, “The Secret to Delivering Engaging Training Programs with Fewer Resources. " Conducted in association with our friends at Training Industry, the event drew an enthusiastic crowd thanks... --- ### The Secret to Delivering Engaging Training Programs with Fewer Resources --- ### Software Training Labs in the Modern Enterprise Not all that long ago, software training in the enterprise was largely based around the use of informational videos. While video-based training does have its place, it isn’t ideal. Videos sometimes contain knowledge gaps, and there isn’t a way for a student to ask the instructor questions in real time.... --- ### Labor Daze: History and How Training Can Help Handle Modern Talent Shortages September 2nd, 2019, marks the 125th anniversary of Labor Day in the U. S. The holiday was a creation of the labor movement, dedicated to the social and economic achievements of workers; acknowledgement of the contributions they made to the strength, prosperity and well-being of the country. Today, it’s thought... --- ### CloudShare Takes Gold in Training, Bronze for Hot Cloud Tech in Coveted IT Awards Julia Child once said: “The measure of achievement is not winning awards. It’s doing something that you appreciate, something you believe is worthwhile. ” I couldn’t agree more. Even so, there’s no arguing that awards are nice, kind of like frosting on a donut – and who doesn’t like that?... --- ### Cloud Cybersecurity Training for Employees The Right Way Modern businesses are operating in an entirely new setting than ones from even a few decades ago. Our massively interconnected business world has enabled us to communicate, collaborate, and organize more quickly and effectively than ever before. The internet has also increased awareness around the issue of cybercrime and highlighted... --- ### Why You Should Be Using a Cloud LMS for Your Enterprise in 2019 In today’s fast-moving corporate world, getting new employees up to speed as quickly as possible is an endeavor every manager strives to perfect. Learning management systems (or LMS for short) are some of the best tools for doing so, and almost every company uses them. LMSs are software programs designed... --- ### Upcoming Webinar: Top Business Software Provider Details How its Virtual Training Soared With the Cloud Advanced is the UK’s third largest provider of business software and services with 16,000 customers and 2,200 employees. It provides enterprises and market-focused organizations with solutions that make difficult business challenges easier to handle. Training on its offerings must do the same, remove complexity, all while enabling the company to... --- ### Is the Demo Dead? Four Sales Engineering Experts Weigh In [eBook] One thing leads to another... In this case, the “one thing” was a webinar we conducted with sales engineering expert and author John Care. John presented valuable insights on the changing role of the sales engineer. Great stuff. If you missed it, you can watch The 2024 Sales Engineer webinar... --- ### Has the Demo Died? Four experts on the past, present, and future of sales engineering --- ### Did You Hear the One About the Department of Motor Vehicles’ (DMV) Training? Some call it the Department of Motor Vehicles (DMV), others the Registry of Motor Vehicles, but its reputation for delivering service with a snarl has earned it a slew of more colorful names. Fair or not, it’s the brunt of jokes from the watercooler to late night television shows, and... --- ### 5 Reasons Why Virtual Training Software Is So Successful It would’ve sounded like a sci-fi fantasy only a few decades ago. Businesses and schools using highly interactive virtual environments to teach students and employees real-world workplace skills seemed like a superfluous concept since the traditional brick and mortar classroom was the default mode of education for centuries. Fast forward... --- ### 5 Best Ways Virtual Training Labs Enhance Workplace E-Learning If you work in a management position at any modern organization, you will eventually need to provide education to your employees, business partners, or potential clients. Getting your office up-to-date on current technologies involves training in the workplace that translates well into improved productivity. Employee training generates tangible benefits in... --- ### 10 Training Resources You Can’t Miss in Our Virtual Training Leader’s Summer Kit Whether you’re the head of training and education, a chief learning officer or even a new training manager, you know just how important and valuable innovative training programs are for your company. The challenge? Ensuring your programs are keeping up with your company’s growth, competition and customers, especially during the... --- ### Vacation Salvation: Training a Cybersecurity Team So Your Holiday Isn’t Hacked Whether you call it a holiday or vacation, one thing is clear – few professionals deserve a break as much as chief information security officers (CISOs). In “Life Inside the Perimeter: Understanding the Modern CISO,” a report by Nominet based on a global survey of CISOs, all respondents said they... --- ### Virtual Labs & LMS Integration for Enterprises User and customer education is a vital step toward maximizing the value of your company’s software solutions. There are many reasons why companies are turning to learning management system (LMS) virtual labs to streamline training, customer onboarding, and other procedures. Employees can take full advantage of program features when they... --- ### Tufin Customer Testimonial - Virtual Training Labs --- ### A Virtual Training Feast for Those With A Taste for Software There’s always a sizable appetite for insight into virtual training labs. As a leader in the field, we try to feed you valuable content on how to improve the economics, efficiency and effectiveness of training programs. Even so, new enquiries arise daily, in fact, we recently asked ourselves the following:... --- ### The Virtual Training Snack Pack --- ### Revolutionizing Training: Independence, Freedom and Fireworks Independence Day is a U. S. holiday commemorating the country’s Declaration of Independence. Through this, the thirteen American colonies proclaimed they no longer considered themselves under the rule of Britain’s King George III. This bold move was about self-determination, freedom and being recognized. CloudShare has long shared a similar zeal... --- ### The Path To Training Success & Profitability: Webinar Wrap Up We were very excited to present our webinar: The Blueprint for a Successful and Profitable Training Program along with our good partner, Learndot, last week. The webinar was hosted by our friends at Training Industry. The registration numbers clearly showed that this is a topic of interest to many. We... --- ### Keep your cloud-based (virtual) training cool during the dog days of summer It’s that time of year again: We can now stop complaining about the cold and start complaining about the heat. Still, summer is perfect for getting away for a well-earned vacation and millions will head to the beach, camp in the mountains or just take time for local activities they... --- ### The Blueprint for a Successful and Profitable Training Program --- ### The Big Share: A Q&A with CloudShare’s Sheila Aharoni on Building a Powerful Sales Team Welcome to the first installment of our new blog series, The Big Share. This regular feature will focus on interviews with leaders and influencers from across CloudShare’s extensive community, happy to discuss their experiences and provide expert advice on a range of business topics. We’ll kick it off with one... --- ### Upcoming Webinar: Creating a Blueprint for a Successful and Profitable Training Program When you boil it down, building a successful training program is really about delivering the right training to the right audience at the right time. That said, you don’t operate in a vacuum and there are a wide variety of formats and technologies that you have to choose from to... --- ### Virtual Labs Before and After: The BWise® Training Case Study Webinar Recap On June 5th we had the pleasure of having our good friend, customer, and partner, Vincent Perquin, Manager of BWise Academy join us for a webinar where he described his prior experience using on-premise training labs, the challenges that compelled him to switch to a cloud-based virtual lab solution, and... --- ### Virtual Labs Before and After: The BWise® Training Case Study Webinar --- ### How Do You Make the Best Cloud Training Better? Google It! CloudShare takes great pride in providing the most powerful, flexible and immersive virtual IT labs available. Still, you don’t stay out front by resting on your laurels, and we’re always looking for ways to take it up a notch. So, just how do you make the best cloud-based training solution... --- ### The 2024 Sales Engineer Webinar with John Care --- ### Meet CloudShare at Training Industry Conference & Expo 2019 The CloudShare team is really excited to be taking part in Training Industry’s annual learning leadership event in Raleigh, North Carolina as a Gold Sponsor. Training Industry has put together a really fantastic lineup of speakers and workshops with topics ranging from leadership and content development to technology management and... --- ### Upcoming Webinar: Migrating Your Training to the Cloud - The BWise® Case Study Are you still using an on-premise lab solution to train customers and partners on your application? Is your training team overly dependent on your IT department? Are you unable to meet last minute requests for training classes? Is adding new students to your classes at the last minute a hassle... --- ### The 2024 Sales Engineer Webinar: John Care on the Future of Technical Sales On May 28th, we had the pleasure of hosting John Care. For those not yet familiar, John is managing director of Mastering Technical Sales, author of two books on the subject – with a third on the way – and has been on both sides of the management desk as... --- ### 11 Sales Enablement Communities & Influencers to Follow Whether you’re a sales engineer, sales executive or entry level rep, today’s B2B sales professionals have quite the challenge: Increased competition, smaller attention, plus the average customer is already 70% of the way through the decision-making process before ever engaging a sales representative, according to research from Demand Gen Report.... --- ### The ABCs of Achieving Success with LMS The e-learning market continues to expand and evolve rapidly. Technavio, a research firm that keeps close tabs on the industry, recently published a report predicting e-learning will grow by USD 116-billion in a five-year span from 2018 to 2022. Of course, with immense market expansion comes a proliferation of technologies... --- ### Upcoming Webinar: Sales Engineers to Get a Look at their Future Where will you be in five years? Wouldn’t it be great to know how your career will evolve so you can set yourself up for success? Particularly in technology, where change is constant and fast? If you’re a sales engineer (SE) and wondering what the future holds, you’re in luck.... --- ### 12 Ways to Chart a Successful Career in Sales Engineering --- ### 12 ways to chart a successful career in sales engineering The tech industry is booming. The global technology industry will reach $5 trillion by the end of this year, according to IDC, with CompTIA anticipating tech growth that could exceed 6 percent. With that rate of expansion, companies will need to fill millions of job openings over the next few... --- ### Webinar Recap: Delivering Effective (Virtual) Training for the Modern Learner Have you ever asked yourself the following questions: What are the modern learner’s preferences? How do I deliver them the most engaging content? Is knowledge retention of my classes below par? Am I using the best technology to streamline the virtual training? These are some of the questions we tackled... --- ### Don’t Let These 5 Leadership Issues Tax Your Sales Team’s POCs & Demos It’s tax season, and while most of us have finished our returns, the pain lingers for many. Some need to amend their returns due to error, pay late penalties because of delay or even face the dreaded audit for something that seems amiss to the IRS. The rush to complete... --- ### 7 IT Training Easter Eggs You Don't Want to Miss Have you ever seen an Alfred Hitchcock movie and thought you saw Hitchcock himself on screen? You weren't hallucinating. Hitchcock made small cameos in 39 out of his 52 films – little hidden gifts for his viewers, known as Easter eggs. And Hitchcock isn't the only one who's done it.... --- ### How BWise modernized its training academy with CloudShare Virtual Training Labs --- ### How BWise® modernized its training academy with CloudShare Virtual Training Labs “I wanted to dream up better course materials and improve training quality, not lose sleep worrying over the technical issues holding my team back. ” This quote from Vincent Perquin, manager of BWise® Academy, is a common sentiment among training departments worldwide. Faced with limiting and outdated IT infrastructure to... --- ### Learning by Doing: How to Train the Modern Learner --- ### 3-2-1 Action! Win the Cybersecurity PoC Game with Movie-Making Innovation Who doesn’t love a good movie? Almost nobody. And while we love to see the final product on the big screen, it’s easy to forget the hundreds of people and months of labor required to bring us two hours of entertainment. Ultimately, good movies sell us on the cinematic universe,... --- ### Why You Need Virtual IT Labs for Software Training Are virtual IT labs really that useful for software training? The short answer? Yes. But you’re not here for the short answer. You’re interested in learning about what virtual IT labs can do for your company. Cloud technology has changed more than how we store and transfer files. It has... --- ### Don’t miss out! Join the Learning by Doing webinar Let’s start with the webinar details. When: Tuesday, April 9 at 1pm ETWhat: Join us and our colleagues from Learndot for the first of a series of two webinars on a burning organizational issue:How to train the modern learner. Where: Online (register by scrolling down in the box below)Two thousand... --- ### Make an (April) Fool of Cyber Attackers with Virtual IT Labs It’s the most wonderful time of the year – if you’re a prankster at heart. That’s right, it’s April Fool’s Day. What devious plans do you have for friends, family and coworkers? While you may have just the right trick that will make you laugh (along with the victim, hopefully),... --- ### Spring Cleaning for Training Leaders: Embrace Your Inner KonMari Most of us today have far more possessions than we actually need. We know we should clean things up and simplify our lives, but we often lack motivation, despite the benefits of decluttering. That’s the point of the Netflix program “Tidying up with Marie Kondo,” in which a Japanese organizational... --- ### The Training Leader’s Checklist for Choosing the Best Virtual Training Lab Solution Just like airline pilots train on flight simulators, software learners need to learn in safe, realistic environments where they are free to make mistakes that won’t impact company assets. Fortunately for organizations, virtual training labs provide these safe realistic environments, but you need more than a bare bones virtual IT... --- ### Buyer's Guide: Getting Your Training into the Cloud --- ### CloudShare for Support and IT --- ### Better than Blarney: Capturing Sales Gold with Virtual IT Labs and POCs St. Patrick’s Day brings with it reminders of Irish wit, wisdom, and a hope for luck. It could be said this is what a salesperson wishes throughout the year. Yet, as all sales pros know, it takes more than kissing the Blarney Stone – and eloquence – to land new... --- ### RSA Conference 2019: A Call for Diversity, Trust & Frenemies As those in cybersecurity and related industries know, the 2019 RSA Conference just concluded. It billed itself as the largest event of its kind, “where the world talks security,” and the 42,000+ attendees would no doubt agree. This was my 11th consecutive RSA show, and as I entered, I was... --- ### The Balancing Act: A look at the gender parity within technology Every March 8 is International Women’s Day (IWD). I was reminded of this earlier in the week and wondered if we even need such a day anymore? Perhaps others ask themselves the same question? I considered what takes place in my typical day. Kid duties on either end and a... --- ### 2019 Cybertech Conference: Collaborating, Training and the Dark Side of AI More than 15,000 cybersecurity and IT leaders from 80 different countries flocked to Tel Aviv for Cybertech 2019, one of the largest cybersecurity events of the year. Most memorable about this event is it “cut right to the chase,” focusing less on the latest, flashy technology offerings and going straight to... --- ### 7 Tips for Virtual IT Training Success from Influencers in 2019   Successful Executives Share Their Most Poignant Pieces of Advice in CloudShare’s Newest GuideWe want 2019 to be training managers' best year ever. If you've been reading the blog over the past few months, you know we've cleaned out our metaphorical training refrigerator.  We've given thanks for the ROI corporate training provides.... --- ### The Influencers Guide to Greater Training Efficiency and Profitability in 2019 --- ### 4 Reasons for Creating a Virtual Training Culture for your Enterprise Digital transformation is having a dramatic impact on business. According to Gartner, an overwhelming majority of executives believe if their companies don’t become significantly digitalized by 2020, they won’t be competitive. What’s standing in the way? A major concern is employee readiness: only 20 percent of workers have the skills needed... --- ### Love Is in the Cloud: 5 Ways Companies Are Smitten with Virtual IT Labs Happy employees. Teams that stay together. Engaged customers. There must be something in the air, or more appropriately, cloud. Could it be companies are falling in love with virtual IT labs? It’s not surprising given the fact virtual IT training creates so many memorable experiences. To us, love means never... --- ### Don’t Let Poor IT Training Freeze Your Productivity If you’ve turned on the news lately (or stepped outside if you live in the northern United  States), you know that large portions of North America blanketed in freezing arctic air. This has had a severe effect on a significant portion of the country and created dangerous conditions for millions... --- ### 4 Ways Your Virtual Training Can Mirror Bandersnatch If you watched the recent Netflix release of Black Mirror: Bandersnatch, you were treated to a new kind of entertainment experience. If you aren’t familiar with the movie, it’s about a young programmer in the 1980s named Stefan who is creating a video game that lets you choose your own path.... --- ### How to Embrace an Omnichannel Approach to Training It’s the beginning of a new year and 2019 prediction pieces from almost every industry are overwhelming your inbox, news apps and social media feeds. But before you think “here comes another slew of predictions,” understand we’re only going to talk about a single trend – and it’s one that’s... --- ### Creating Command School: Training Like Ender’s Game If you’ve never read the sci-fi classic “Ender’s Game,” you’re missing out on a great story. But if you have, you probably remember two things about it: First, the big reveal at the end. Second, the advanced training the kids went through was incredible. Between the battle room matches and... --- ### At last: CloudShare reveals Santa’s big secret… Everyone’s been asking for years, and at last, we’ve figured it out. How can Santa deliver to so many homes, all over the world, all in just one evening? Maybe you’ve already guessed: He’s found the perfect cloud-based platform, one that works just right for his organization. (Right, Rudolph? )... --- ### Channel the Holiday Spirit for Year-Round Training Magic That’ll Bring Your Team Together It happens every winter. We gather with loved ones, put on festive music, and regardless of the weather, snow-filled images fill our thoughts. We wish it would never end, and the fact is, the season does offer valuable lessons we can use anytime, even in business and in areas like... --- ### 2019 Virtual IT Labs Predictions: Multi-cloud and multi-step to advance training industry As the year draws to a close, it’s natural to wonder what the next one will bring. When it comes to making predictions, I always liked the quote by Scottish writer Andrew Lang: “An unsophisticated forecaster uses statistics as a drunken man uses lamp posts – for support rather than... --- ### 3 considerations for training millennials on emerging technologies The rise of artificial intelligence (AI) and an emerging millennial workforce is challenging the training practices of enterprises worldwide. While most headlines are focused on robots taking over the world and becoming our new shadowy overlords, the more practical approach is that AI and advanced technologies are already gaining traction within... --- ### Trust is Key but SalesTech Helps LinkedIn recently released its Third Annual State of Sales Report and some of the data paints an intriguing picture of how sales professionals consume digital tools and resources in the drive to boost performance. Overall, the report stresses the need to foster a personalized buying experience regardless of whether the products or... --- ### Training matters: 2 Data-driven reasons for investing in corporate training With only 8% of companies measuring the impact of their corporate training, many training departments' contributions go unnoticed. As holiday season kicked off with Thanksgiving and many of us spent time counting our blessings, we wanted to give proper due to these team contributions and how virtual IT labs can help. Since... --- ### A Recipe for Technology Sales Success this Thanksgiving Season Success in sales is often about making a prospect’s life easier. If you can do that significantly, you’ll not only have their gratitude, you’ll likely close new business. When it comes to complex purchases like technology, Gartner CEO reports there are typically seven decision-makers to convince, covering at least three... --- ### It’s National Clean Your Refrigerator Day 5 simple steps to toss inefficiencies and reboot your team to kick off 2019 clutter-free Are you scared to open your training department’s fridge? We all know that feeling. You peer inside, size up the month-old lasagna, the mystery meat that’s grown a layer of fuzz. How can you deal... --- ### Churn Burns - 21 Tactics to Increase Retention of Your SaaS Customers The secret to success in SaaS is not only acquiring customers, but holding onto them. What does it take to do that? Our free ebook, Churn Burns, shares the secrets of highly retaining businesses, including 21 tactics you can use to minimize churn and maximize recurring revenues. --- ### Avoid Getting Burned by Churn With Our New E-book Regardless of the size of your software as a service (SaaS) solution, customer retention is top of mind for every sales team. Smaller, low cost solutions mean it’s easier for customers to make the decision to come on board, but it’s also a quicker decision for them to cancel. In... --- ### A Halloween Tale: The Sales Demo Spell We hope you enjoy this Halloween (not really) spooky sales demo poem! --- ### Webinar: How to get the best out of your SE team - New tools and insights How can you build a great sales engineering dream team? And once you’ve built it, how can you prove it’s great? We know you’re up against a ton of challenges. You’re under pressure to staff a dream team of sales engineers who know the product inside and out and understand your potential... --- ### Learn by doing: Top takeaways from the Learndot, Atlassian and CloudShare webinar There are two reasons we love webinars. One, they let us respond interactively in real time to questions. Secondly, they harness the excitement of sharing the customer success of our Virtual IT Labs solution. But more importantly, they give us a chance to listen to training challenges, which helps us be more... --- ### CloudShare Wins Best Software-Defined Infrastructure Product at the Cloud Excellence Awards 2018 CloudShare is honored to win Computing’s 2018 Cloud Excellence Awards in the category of Best Software Defined Infrastructure Product. The Computing awards recognize solutions and services within the cloud industry in 20 categories. Judges evaluated companies across a range of differentiators including innovation, ease of use and performance. It’s exciting for us... --- ### How to Prove the True Value of a Sales Engineering Team --- ### Webinar: Squad goals – How to Prove the True Value of a Sales Engineering Team Updated: Oct 18, 2018 Is your sales engineering team under appreciated and under-funded? Are you worried it will be the first budget to get cut? Organizations often know they need technical sales support but struggle to win the budget and resources needed to build a stellar sales engineering team. It... --- ### Built for Success: How Customer Success Teams Boost Your Bottom Line People often use customer service and customer success interchangeably in conversation. Remove “customer” from the phrases and you’ll see the difference – service versus success. Customer service is a support function that resolves an issue, such as reacting to a problem on an inbound call. Customer success is proactive; leveraging... --- ### Five tips so your demos don’t derail deals You’ve been working with the prospect for months, and, finally, the prospect has set a time on her calendar to see a demo. This is the meeting on which everything hinges. The demo needs to be flawless. Here are some tips to help you kill it on the big day,... --- ### Why Virtual IT Labs Should Be in Your SalesTech Stack By the time B2B sales engineers sit down with modern prospects, those buyers are typically 57% of the way to making their purchasing decisions. With product information, user reviews and third-party assessments readily available online, the mantra of sales is no longer “always be closing,” which has been “the way”... --- ### 3 Corporate Training Mistakes That Keep Your Department Sweaty, Stressed & Small It's the middle of the year, and you've got an assessment coming up, and you know it can affect what your department can do next year. If you're like many heads of corporate education and training, you're probably overextended and sweating from stress, even in air-conditioned rooms. But it doesn't... --- ### CloudShare Expands Single Sign-On (SSO) Support with OpenID Connect Enterprise employees typically use multiple applications and technologies during their work days, with each requiring user authorization and authentication to maintain security. The single sign-on concept was born out of the desire to streamline this process across multiple applications, making it easier for enterprises to manage access permissions and simplify... --- ### Why Spectacular Training for SaaS Applications is the Winning Recipe for Customer Stickiness Customer success initiatives are largely built on the following hypothesis: companies that invest in their customers' success reach higher levels of customer satisfaction, which in turn becomes a driver of profitability through customer retention. This hypothesis is based on multiple studies and surveys conducted over the past two decades in... --- ### 3 Reasons That Keep Your SE Department Small & Undervalued (& How to Overcome Them) If you feel your sales engineering team is underappreciated, under-budgeted, and quick to become the target whenever your company decides to downsize, you're not alone. Based on conversations we've had with thought leaders in the industry, we know that SE managers everywhere are dealing with the exact same situation. That's... --- ### How to Overcome the 4 Key Challenges of SaaS Training Don’t risk losing customers to ineffective and outdated training tools. Discover the key to effective SaaS training that speeds onboarding and increases user satisfaction, in this free whitepaper. --- ### A Guide to Proving the True Value of Sales Engineering Teams to the C-Suite Sales engineering departments everywhere are underappreciated and under-budgeted. It doesn't have to be this way.  We spoke with leading SE managers to provide you with a guide packed with practical tips and information to help your SE team grow and succeed. --- ### Now Available: CloudShare Training Solution for SaaS to Ensure Immediate Customer Value The market for SaaS applications is booming, with a high point of $71 billion predicted this year. It’s not hard to figure out why organizations are allocating more budget for SaaS. These applications have a lower cost of entry as compared to on-premise options, and the vendors do the hard... --- ### CloudShare Recognized as Top Training Delivery Provider by Training Industry With the large variety of training delivery companies on the market, we’re very pleased to be named to Training Industry’s 2018 Top Training Delivery Companies List. Training Industry continuously monitors the training marketplace looking for the best providers of services/technologies in support of corporate learning and development. Their annual lists... --- ### SaaS Training: Isn’t It Time to Get Your Cloud On? It’s a SaaS world and you’re just living in it. No wait, you're doing business in it. The upside is enormous. The global SaaS market is forecasted to reach $71. 2 billion in 2018 according to Crozdesk's SaaS and Cloud Startup Report 2018. While SaaS solves challenges for users that... --- ### CloudShare Announced as Finalist in Computing Cloud Excellence Awards 2018 The judges have spoken! We are proud to share that we have been shortlisted for Computing’s 2018 Cloud Excellence Awards in the category of Best Software - Defined Infrastructure Product, in the good company of Box and AT&T Business Services among others. Computing's annual Cloud Excellence Awards aim to recognize... --- ### Webinar On-Demand: A New Approach to Software Training We recently joined forces with Learndot, the leading LMS for software customer training, and software giant, Atlassian, to discuss: The challenges of software training How virtual training labs answer them And how Atlassian actually does it! If you missed out on attending the webinar in person, fear not because we... --- ### How to Drive More Sales by Giving Modern IT Buyers What They Want Don’t lose deals because you are using outdated sales technology and methods. Discover why cloud-based sales demos help you win more business for modern IT buyers in this free guide. --- ### 5 Reasons Your Traditional Sales Demo Solution Is Letting You Down Today’s IT buyers are different than those of just a few short years ago. They know what they want. They understand their own pain points, and they’ve spent time studying your solutions, and those of your competitors. In fact, Gartner’s CEB says your typical buyer is 57 percent of the... --- ### How to Grow Your Business with a Hands-On Training Approach There's a webinar for that! You’re tasked with delivering training for your software products. You face a lot of challenges right off the bat. Your students have short 8-second attention spans, get bored easily and then there’s the Forgetting Curve. An article in Learning Solutions explains, “research on the forgetting... --- ### Hiring and Promoting Women in Tech: Your Company's Secret to Success in a Saturated Market Want to make sure your training department gives your company an advantage in a competitive market? According to research, promoting the smart women that already work for you – and hiring more of them – is key to corporate growth. Research released by the Peterson Institute of International Economics in... --- ### Why Public Cloud Providers Are Not "One Size Fits All" Planning to migrate your complex on-premise applications, such as cybersecurity, data management, and firewalls, to one of the commodity clouds (AWS, Azure or Google Cloud)? Hold on! You may be in for an unpleasant surprise: a capabilities gap that can delay or totally derail your project! --- ### Why Hiring and Promoting Women for Technical Training Positions is Key to Your Company's Success Research results have been consistent over the years: Promoting the smart women in tech that already work for you – and hiring more of them – is key to corporate growth, in terms of both innovation and profitability. If you want to turn your training department into a competitive advantage,... --- ### 5 Technical Hurdles to Investigate Before Migrating to the Cloud Commodity cloud providers like Amazon, Microsoft and Google have spurred widespread adoption with generic offerings, but AWS, Azure and Google Cloud can’t fit every enterprise’s needs. If you’re planning to migrate complex on-premise applications to one of the giant clouds, you’ll likely face some kind of capabilities gap. Let’s say... --- ### How to Escape the Glass Cliff with Cloud-Based Training You’ve heard the statistics about the lack of women in corporate leadership positions. This one puts it in stark relief: According to The New York Times, the number of women leading Fortune 500 companies fell to 24 this year, after hitting a record high – of only 32 – in... --- ### Training: The Secret Sauce to an Ironclad Cyber Defense The threat from cyberattacks is very real and can endanger your business continuation. Nearly half (46%) of UK businesses and almost one-third (29%) of US businesses report having experienced a data breach in the past year. And the damage can be huge. In fact, the 2017 Official Annual Cybercrime Report... --- ### CISOs: Train Your Way to Stronger Cyber Resilience Chief information security officers (CISOs) face a growing array of challenges. The proliferation of ransomware, vulnerabilities from the Internet of Things (IoT) and other threats seem to constitute the problem. But beneath these concerns lies a root issue: securing the enterprise is a people problem. This means that CISOs need... --- ### Under Attack! How Chief Information Security Officers Should Respond to the Cybersecurity Crisis Securing the enterprise is a people problem that needs immediate attention. Download the free e-book Under Attack! and get a comprehensive examination of the training strategies needed to strengthen lines of defense across the enterprise. --- ### Palo Alto Networks Ignite ’18 USA Is All About Hands-On Training Palo Alto Networks' Ignite cybersecurity conference has kicked off in California. More than 4000 security professionals will descend on the Anaheim Convention Center for the 4-day event, billed as “Hands-On Disruption. ” Ignite ’18 will cover the latest on network security, endpoint security and cloud security. This valuable highly technical... --- ### Need to Speed Time to Resolution for Enterprise Software Support? The Answer is in the Cloud With organizations highly reliant on enterprise software, your customers’ satisfaction is greatly dependent on your technical support services. If this pressure isn’t enough, the growing complexity of software products and customer environments means technical support teams face unprecedented challenges recreating and solving customer issues... --- ### A Mother’s Day Tribute to Women in Training The occasion of Mother’s Day provides a great opportunity to salute those moms who have gone into the important field of education, training, and learning and development - in both public and private sectors. The women who care enough to educate others and pass on needed skills – both hard... --- ### Virtual Training and LMS Integration: A Partner Success Story Administrate wanted a partner who could not only provide their customers with a robust, full-featured training lab platform but who could also easily integrate with Administrate to provide both trainees and administrators with seamless and efficient experiences. --- ### On a Groundhog, a Mole and a Cyber Range The beginning of February this year brought along bad news for warm-weather fans: beloved groundhog, Punxsutawney Phil, saw his shadow. The famously prophetic creature returned to his den shortly after emerging early that February morning. With his behavior, the groundhog indicated that winter would stick around for another six weeks. Unfortunately for... --- ### The Most Up-to-Date Guide to Fast & Effective Technical Support in the Cloud --- ### The 5 Stages of Spring Cleaning for IT Training Pros Spring cleaning - how bad could it be? How many times have you found yourself with gloves on, mop in one hand and bucket in the other, standing in your kitchen telling yourself, “Alright, champ – this isn’t going to be so bad. Easy breezy. ” Don’t fool yourself. Everything... --- ### What Do AWS, Microsoft, Google and…Easter Bunnies Have in Common? As lavish and masterful as they are, cloud kingpins, AWS, Microsoft and Google, should stick with laying eggs instead of growing chickens when it comes to IT training... and I’ll tell you 5 burning reasons why. With Easter nearby and gorgeous chocolate eggs lasciviously catching my attention when I pass... --- ### How to Prevent Your Cyber Range Training from Becoming a Caboodle A recent CSO Online article provided a quick overview of cybersecurity skills shortage data gathered from various sources. Data that stood out to me included: 45 percent of organizations claim to have a problematic shortage of cybersecurity skills. 70 percent of cybersecurity professionals say the cybersecurity skills shortage has had an... --- ### How Software Vendors Can Get a Leg Up in Customer Success Customer support is an important aspect of the customer experience, and we all know how important the customer experience is to customer success. According to a 2016 research report by NewVoiceMedia, US companies are losing $62 billion a year due to poor customer service. The report also reveals that almost... --- ### CloudShare 2017: A Knockout Year in a Trending Business I believe Franklin D. Roosevelt was not far from the truth when he said: “Happiness lies in the joy of achievement and the thrill of creative effort”. 2017 was by far the most rewarding year for CloudShare. As VP of Marketing for the company, I can truly say that nothing... --- ### 5 Signs to Know When the Right Training Lab Solution Comes Along Did You Meet Your True Love Training Lab Solution Yet? Upgrading or searching for the right cloud-based platform for your online training program is somewhat like dating: researching the web to find reviews about the platform; looking for additional screenshots to make sure the one on the homepage is not... --- ### How Multilingual Capabilities Deliver Smooth Virtual Training Experiences German and Japanese Added to CloudShare’s Growing List of Languages In today’s globalized world, many training professionals and organizations know that delivering a better-localized experience is key to increase traction for their businesses. In fact, Nelson Mandela expressed this beautifully when he said, “If you talk to a man in... --- ### 2018, The Year of Cloud and AI: Predictions from CloudShare’s CEO The cloud has been a major force in reshaping enterprise IT. In 2018, however, cloud will truly demonstrate just how much disruption it is capable of dishing out. Joined by rapid advances in AI, even traditional enterprises will be able to reach more customers, partners, and employees, and provide them... --- ### CloudShare to Showcase Leading Virtual Training Labs at Learning Technologies 2018 We’re pleased to announce that we will be exhibiting at Learning Technologies 2018 (Twitter handle #LT18uk) – Europe’s leading showcase of organizational learning and the technology used to support learning at work. CloudShare virtual lab experts will be on-site at booth R1 for visitors to experience its rich features and... --- ### Top 7 CloudShare Training Features That Boost Your ROI With commodity clouds offering complex pricing models, missing specialized training features, and sometimes even lacking the necessary network feature to support an exact replica of your complex environment, it's no wonder ROI isn't exactly booming. But specialty virtual training labs are meant to save your organization time and money, and CloudShare's training... --- ### InnoTech College Provides Hands-On Software Training Using Virtual Labs By using CloudShare's virtual training labs solution, InnoTech College has achieved concrete benefits including, quick class setup, custom-tailored solution, better student experience, and flexible functionality and customized templates. --- ### The Atlassian Success Story: How to Drive Revenue & Reduce Costs with Virtual Training Labs Learn how Atlassian has grown its training program with a combination of live virtual classes and recorded training - both with hands-on labs. --- ### The Economics of IT Training Labs When it comes to fulfilling your need for software training labs, you have options. The new report is concise but delivers a detailed examination of the costs of training delivered via on-premise labs, commodity cloud providers and specialized virtual training providers. --- ### Virtual IT Training Labs Report --- ### MuleSoft's Support Team Increases Productivity & Speeds Time to Resolution by Leveraging CloudShare's Specialized Virtual IT Labs MuleSoft has achieved multiple benefits by using CloudShare's virtual IT labs solution, including increased speed of support resolutions, cost control, ease of management, increased collaboration, and increased resolution quality. --- ### 15 Tips to Deliver More Effective Software Training LMS company, Administrate, and virtual training labs company, CloudShare, join forces to help you improve your software training. Get access to exclusive secrets to achieving new levels of training performance. --- ### The Forgerock Success Story: How to Boost Software Training with LMS & Virtual Training Labs 70% of companies don’t integrate their training systems – leaving a lot of room for improvement. Kevin Streater, VP ForgeRock University, created a fully integrated cloud-based training solution that grew their training business from zero to over $1 million in one year, without increasing staff. Anchored by LMS and virtual... --- ### LMS & Virtual Training Labs: Good Alone, Spectacular Together When was the last time you achieved spectacular virtual training results? Kevin Streater, VP ForgeRock University, created a highly efficient training organization by integrating state-of-the-art cloud-based training platforms. This helped ForgeRock cut lab creation time by more than 90% and grow its University business from zero revenue to more than... --- ### Kevin Streater, VP ForgeRock University, Grows Business 10x with Virtual Training Labs --- ### [Infographic] Training: The Secret Sauce to an Ironclad Cyber Defense The threat from cyberattacks is very real and can endanger your business continuation. Nearly half (46%) of UK businesses and almost one-third (29%) of US businesses report having experienced a data breach in the past year. And the damage can be huge. In fact, the 2017 Official Annual Cybercrime Report... --- ### Identity Management Company Cuts Lab Creation Time by 94% with CloudShare's Training Lab Solution How does a top-end digital identity management solution, which manages billions of digital identities worldwide, scale up their training abilities six-fold in just a few short months? --- ### 35 Best Practices to Wow Your Audience and Close More Sales How to Optimize Your Software Demos: 35 Best Practices to Wow Your Audience and Close More Sales is packed with advice covering the all-important discovery process, effective sales tactics, the right way to prepare for your demo, and more! This e-book presents a detailed review of every facet of conducting... --- ### Webinar - How to Create the Winning Recipe for Software Demos --- ### Docker 1.13 – What’s New Including Docker Prune Features Docker-engine 1. 13 is officially out. Let's see what's new. Prune all the things! Before we begin, let us first express our gratitude to Spotify with a moment of silence, as we bid farewell to docker-gc. It has served us well, to the point where it's hard to imagine a... --- ### The 2017 3-Part Cloud-Based Training Lab Checklist Cloud-based IT labs offer potentially dramatic benefits to training teams: instant worldwide scalability, cost control, the ability to directly connect with students and more. But how can you make sure you choose the vendor that will keep you in the game? Download this training checklist for 2017 and test yourself... --- ### How to Resolve the Cyber Security Professional Shortage The shortage of cybersecurity professionals is getting worse - by 2020, 15% of cybersecurity positions will be unfilled! Download this industry whitepaper to discover New approaches to train your cybersecurity staff to improve their effectiveness --- ### Virtual Instructor-Led Training (VILT) So you have a fork on hand? Well, get one, cause classroom training can be stuck with it. The olden days of onboarding are done and it's time to consider the next step. The most cutting-edge experiments in the field are happening within the scope of cloud based training that's bringing... --- ### The End of the Travelling IT Salesperson Stop wasting precious IT sales time & start adapting to IT-as-a-Service (ITaS) to cut costs, boost sales demos & make an impact on your bottom line. --- ### How to Give a Killer Sales Demo and Knock Your Audience Off their feet Even if you're a rock star sales engineer, if you want to knock your audience off their feet you really need to use a sales demo platform that engages them. --- ### When is The Right Time to Offer a Sales Demo? When is the right time to offer a sales demo? 4 tips. Good luck finding the sweet spot - that perfect time to give a potential client a live product sales demo. There is no formula for this important step and presenting your sales demo too early or too late... --- ### [Tip]: Can I use Visual Studio 2013 Community Edition to develop for SharePoint and Office 365? Well, this was the question I made myself when I was creating a new virtual machine template for CloudShare’s pre-configured environment templates. Basically, by default Visual Studio 2013 Community Edition doesn’t come with the Visual Studio 2013 Tools for Office installed... but of course, you can install them in your... --- ### Installing Visual Studio 2015 Preview Step by Step in a CloudShare Environment! (Last updated in 2018) As you know, Microsoft is currently working in a new version of Visual Studio named Visual Studio 2015. It is currently available as preview in this URL. In this article I will show you how the installation process from CloudShare for Visual Studio 2015 Preview is... --- ### SharePoint 2013 Disaster Recovery- Creating, Testing and Maintaining the DR Plan- Part 3 This article is 3 of 4 articles that cover creating, testing and maintaining a SharePoint DR plan. These articles are from a chapter extract from the book: Microsoft SharePoint 2013 Disaster Recovery Guide.   Creating an Effective Disaster Recovery PlanNow that you have an inventory of each of the components... --- ### Update VMware Tools on CentOs Linux What is VMWare Tools and why do I need to install it on the guest operating system? VMWare strongly recommends installing VMWare Tools on the guest operating system in order to prevent the loss of important functionality. The VMware Tools package has various essential features such as synchronization of time... --- ### HTTP 500 Internal Server Error Explanation & How to fix Once in a while I encounter an error that doesn't provide any helpful information. This is exactly what happened the other day when I opened my SharePoint 2013 site . I had previously provisioned my SharePoint Server 2013 farm using CloudShare’s pre-configured  templates, that come ready with automated package installation, and snapshots. The lab set... --- ### SharePoint Templates: Site Templates for SharePoint 2013 (Last updated in 2018) SharePoint 2013 offers a vast variety of out-of-the-box site templates. One of the success factors of your SharePoint deployment is choosing the most suitable site template that meets your business needs. I've been asked many times which site template can serve particular required needs and what... --- ### How to Install and Configure Exchange 2013 Server To complete the trend, and build on the growing collection of new Microsoft 2013 templates, I started working on an Exchange 2013 Server template, and documented the fun Here! The Exchange 2013 template and permalink will allow you to start exploring how you can use the latest version of Exchange,... --- ### Integrating SharePoint & Azure with CloudShare (Part II) Last week, I explained how to integrate SharePoint & Windows Azure with CloudShare (read the full post here). Today, I will show you how to integrate Windows Azure Marketplace data in SharePoint 2010 sites through a Business Connectivity Service (BCS) connector. The BCS connector is created in Visual Studio 2012... --- ### How to integrate Team Foundation Server with SharePoint Team Foundation Server 2010 is a product that manages the software development process throughout the IT lifecycle. You can use TFS server to manage your source control, tasks, bugs, storage of build, and test results. Today, I am going to show you how to integrate Team Foundation Server with SharePoint.... --- ### How to Setup SSRS in SharePoint Integrated Mode I installed a SharePoint farm with a SharePoint 2010 SP1 Enterprise server and SQL Server 2008 R2. Check it out here: https://use. cloudshare. com/Pro/ShareEnv/XW55HPP70RLL After I finished the installation and configuration of my new farm I realized that I did not install SQL Server Reporting Services in SharePoint mode or... --- ### How to share files between your local PC and a CloudShare Environment! One common request when you are working with a remote SharePoint 2010 environment (either virtualized or not) is the ability to easily share or copy files between your local PC and the server machine. For instance, It’s quite probable you need to transfer a certain amount of files from your... --- ## Glossary ### Formative Evaluation What isFormative Evaluation? Formative evaluation is a continuous process that identifies strengths, weaknesses, and areas for improvement in any training program. This method is valuable for training, instructional design, and learning experiences that are still being developed. Ongoing feedback allows educators, trainers, and program developers to refine strategies and optimize... --- ### Authoring Tool What is an Authoring Tool? An authoring tool is a purpose-built application used to create digital content that focuses on developing eLearning courses, presentations, or interactive training materials. These tools provide users with an easy-to-use platform to design, develop, and publish educational content without requiring extensive programming knowledge.  AneLearningauthoring toolallows... --- ### Skills Assessment What is aSkill Assessment?  A skill assessment is a structured, formalized method for measuring an individual's knowledge, competencies, and abilities in a specific area. Also known as a skills test orskill evaluation test, a skill assessment is most commonly used as part of the hiring process to both identify skills... --- ### Interactive Training What isInteractive Training?  Learning is more effective when you're actively engaged. That's one of the core ideas behindinteractive training, an approach to learning and development that encourages active participation over passive memorization. This can take many forms, including: Discussion sessions Collaborative work Hands-on simulations Games Dynamic media  Quizzes Interactive Training... --- ### Enterprise Sales Enablement What isEnterprise Sales Enablement? Enterprise sales enablement provides sales teams with the resources, training, and technology required to engage effectively with enterprise-level prospects and make deals that typically involve lengthy sales cycles, multiple stakeholders, and complex decision-making processes.  Unlike traditionalsales enablement, enterprise sales enablement focuses on strategies that address the... --- ### Hands-On Skills What AreHands-On Skills? Hands-on skills are critical for job performance, sales, and technical training. And when it comes tobuilding hands-on skills, virtual learning labs are transformative tools. These immersive environments allow learners to practice real-world applications of training material in a controlled, virtual setting. Labs focusing on hands-on skills bridge... --- ### Virtual Simulation Lab Virtual lab simulationsplay an important role in both employee training and customer education. They allow participants to interact directly with a course's subject matter in an immersive virtual environment. In doing so, they help develop both foundational knowledge and practical skills.  Simulations are often conflated with virtual labs, and vice... --- ### Education Qualified Leads Aneducation-qualified lead(EQL) is a prospect who has engaged in some way with a customer education campaign. They've not only demonstrated that they're interested in your company's products and services, but they're also knowledgeable about them. This knowledge generally makes them much likelier to convert.  The Different Categories of Lead QualificationQualified... --- ### Cybersecurity Posture What isCybersecurity Posture? Cybersecurity posture is an assessmentof how well a business can identify and remediate cyber threats. It encompasses every process, program, policy, and application you've implemented and evaluates its effectiveness at protecting your systems, people, and data. The stronger your cybersecurity posture, the better-equipped you are at preventing... --- ### Software Sandbox What is aSoftware Sandbox?  Asandboxis a software-based simulation of a real-life production environment. Sandboxes typically operate in isolation from other infrastructure. This allows users to freely experiment, as nothing they do in the sandbox will have any effect on other systems, applications, or data.  How is a Sandbox Used? The... --- ### Tactile Learning What isTactile Learning? Tactile learning is both a learning style and an approach to learning and development. In both cases, it's all about hands-on experience — specifically through touch. Also known as kinesthetic learning, tactile learning involves immersing oneself in training content to essentially 'learn by doing. 'Tactile learning materialsare... --- ### Digital Training What is Digital Training? Digital training leveragesdigital learning systemsto deliver virtual training content and experiences. Also known as online learning or e-learning, it provides learners with a high degree of flexibility, interactivity, and accessibility. Althoughdigital learning contentcan be — and often is —consumed remotely, this is not strictly necessary.  Common... --- ### Channel Learning What isChannel Learning? Channel learning employs several different technologies to develop learning experiences. Also known asomni channel learning,this methodology calls for using everything from virtual environments, interactive tools, remote learning, and even social media to provide a learning experience. However, channels are not used separately but as part of a... --- ### Aesthetic Learning What isAesthetic Learning? Aesthetic learning is a learning style focusing on creativity, imagination, and innovation. An aesthetic learner appreciates these aspects of life, which often manifests in how they spend their time — and how they learn. This type of learner often processes information in a multi-sensory way, including auditory,... --- ### Learner Experience What is theLearner Experience? It isn't enough to simply provide training materials. You also need to deliver them in a way that's compelling. To achieve this, you need to think about thelearning experience,including: How the training begins — such as through a manager identifying a need or an employee seeking... --- ### Cyber Security Awareness Training What isCyber Security Awareness Training? Threat actors aregetting smarter, and digital threats are growing more sophisticated. Although security technology has evolved in leaps and bounds, there’s one thing that remains constant: Employees are theweakest linkin your cyber security chain. That’s why it’s crucial to mitigate the risk they pose to... --- ### Asynchronous Learning What isAsynchronous Learning? Asynchronous learning, also known asself-paced training, is a learning model in which students engage with content at any time and from any location. While asynchronous classes may still have completion deadlines, submission deadlines, or recommended timeframes, they otherwise do not follow a set schedule. Asynchronous content may... --- ### Adaptive Learning What isAdaptive Learning?  If there is one thing that corporate training and customer education have in common with one another, it's the need for personalization. Modern learners, whatever their position, expect an educational experience tailored to their needs and preferences. Unfortunately, this is easier said than done, particularly at scale.... --- ### Cyber Attack Simulation Exercise What is a Cyber Attack Simulation Exercise? A cyber attack simulation exercise, also known as acyber security simulation exercise, is acybersecurity training strategythat involves mimicking a real-world cyber-attack. The exercise is itself a form ofincident response simulationthat specifically focuses on malicious actors or software. The goal is to develop a... --- ### Skill Validation Skill validation is the process by which a business or institution evaluates an individual's knowledge and competencies in a particular area of expertise. Also known asvalidated learning, the process is often — though not always — implemented as part of a largerlearning and developmentinitiative. Generally, the skill validation process focuses... --- ### Digital Adoption Platform A digital adoption platform (DAP) is a software solution designed to facilitate more effective customer education, streamliningproduct adoptionwhile also improving the overall user experience. Generally layered atop another application, website or platform, adigital adoption solutionprovides users with a guided walkthrough of the product's key features and functionality.   In addition to... --- ### Shareable Content Object Reference Model (SCORM) Created in 2000 by the United States Department of Defense'sAdvanced Distributed Learning Initiative, SCORM — shareable content object reference model — is a framework that standardizes the development, management, and design of virtual training and e-learning. Today,SCORM standardsare widely regarded as the best way to ensure e-learning interoperability. Let's discuss... --- ### Software Training Platform What Is aSoftware Training Platform? A software training platform, also known as asoftware training programorvirtual trainingplatform, is softwaredesigned to facilitate a company's virtual training efforts. The platform can be used for either employee education or customer education, with many companies leveraging the same tool for both. As the name might... --- ### Product Education What isProduct Education?  Product education — also known ascustomer educationorproduct training— refers to everything you do to ensure your customers understand your software. That means more than simply knowing about the software's features or how it works. A successfulproduct education strategyalso teaches customers about a product's uses and benefits, all... --- ### Live Sales Demos What AreLive Sales Demos? A few decades ago, sales demos were face-to-face and typically relied on the sales rep visiting the lead’s home or office. Now, as digital products like Software-as-a-Service (SaaS) platforms have become exceedingly popular, we can move sales demos into the digital world, too. A live sales... --- ### Sentiment Analysis What isSentiment Analysis? Sentiment analysis is an evolving field of study focusing on applying artificial intelligence (AI), natural language processing (NLP), data mining, and machine learning (ML) to gain a deeper understanding of the sentiment behind text. The most common use case is helping companies understand how customers or clients... --- ### Software Due Diligence What isSoftware Due Diligence? Software due diligence is a critical process of evaluating a technology company's software during mergers and acquisitions, significant investments, or IPOs. This process focuses on software sold by the company, not all the software they use internally.  Much like other types of due diligence, this process... --- ### Employee Everboarding What isEmployee Everboarding? Everboarding is an ongoing process that changes from a one-time onboarding workflow to one of continuous education. The goal of everboarding is to develop an experience where new hires can more easily integrate into a company’s operations, values, and culture over a more extended period.  You can... --- ### Inclusive Learning What isInclusive Learning? Inclusivity is a general practice of taking specific actions to make marginalized groups feel welcome in the workplace. One LinkedIn study found that inclusive teams areover 35% more productivethan ones that do not prioritize inclusivity. While inclusion goes hand in hand with diversity, they aren’t synonymous. Diversity... --- ### Digital Fluency What isDigital Fluency? Digital fluency describes the ability to use digital technologies effectively and efficiently in various aspects of life. In the workplace context, it refers to using available tools to enhance daily workflows and responsibilities. Digital literacy is often confused with fluency, but they aren’t exactly the same. Digital... --- ### Sales Stack Your sales team is ultimately only as good as the tools they're given. Without access to the rightsales technology and tools, they'll be outpaced by your competitors. Building amodern sales stackfor your SaaS company is crucial — here's what that involves.   What is aB2B Sales Stack?  A sales stack encompasses... --- ### Digital Sales Room For B2B SaaS companies, basic customer outreach is no longer enough. The moderndigital sales processisboth complex and involved, with the average buyer engaging in roughly 27 information-gathering sessions prior to reaching out. Your sales team also has less direct influence over the buying process, which has become more nonlinear than... --- ### Learning Experience Platform (LXP) What Is aLearning Experience Platform?  A learning experience platform (LXP) is a software-based solution designed to help an organization improve its learning and development efforts through deeper personalization and learner engagement. It consolidates a wide selection of learning content from a multitude of sources then makes that content accessible via... --- ### Multisensory Learning People learn in many different ways.  Some do best with verbal explanations and instructions. Others prefer reading or writing. Even in the case of hands-on experience, there are people who may lag behind.  The mistake training and education professionals often make is that they separate people into boxes based on... --- ### Technical Enablement Are your customers using your software to its full potential? Does your sales team understand how to effectively communicate the nuances of each product? How well-versed is your customer success team regarding the technical challenges a customer might experience?  These are all questions you need to be able to answer... --- ### Self-Service Demo If your sales team isn't closing as many deals as they should, the problem might not be with your software — it might be your demos. Today's IT buyers live in an incredibly fast-paced, hectic world. For many of them, setting aside time during the workday to sit through a... --- ### Technical Due Diligence What is Technical Due Diligence?  Typically performed prior to investment, a merger or acquisition, or an initial public offering, technical due diligence is a thorough assessment of a company from a technical perspective. While usually performed on the behalf of an interested third party, technical due diligence can also be... --- ### Minimum Viable Product (MVP) Development What is a Minimum Viable Product?  Within the context of software development, a minimum viable product (MVP) is any application, platform or website with just enough features to attract the developer's target audience. There are no bells and whistles in a minimum viable product. Instead, it contains only the most... --- ### Sales Enablement Experience What is Sales Enablement Experience?  An organization's sales enablement experience encompasses every facet of its efforts to support sales enablement activities — in other words, everything the organization does to help its sales team shorten the sales cycle and improve their success rate, including:  Creating and curating sales and marketing... --- ### Training Environment What is a Training Environment?  A training environment is a setting or platform designed to help individuals develop new skills, competencies, or knowledge. Training environments can take many different forms depending on industry, learner, and context. Some of the more common terms associated with training environments include:  Physical training environments... --- ### Sales Engagement When you want to market a restaurant, you might place a sign out on the sidewalk advertising a new dish or print a commercial on a local billboard or newspaper.  But when you want to market a more complex product or service like a SaaS product, you need a more... --- ### Sales Productivity Even if you have the best product offering on the market, your success still relies on the performance of your sales teams. After all, they’re the people responsible for communicating your brand’s value to potential buyers, attracting new leads, and often the driving force behind closing deals. And yet,sales productivityremains... --- ### Product Adoption It doesn’t matter how many hours designers and software engineers spend building something. A successful product needs to solve a problem while being intuitive enough for customers to figure out. Even the best products on the market can fail if it fails to reach that “aha” moment with its target... --- ### Customer Retention The goal of any brand-new business is to acquire customers. And yet, customer acquisition on its own isn’t enough. At some point, every company needs to look inward — focusing on customer retention. We already know acquiring a new customercan cost 5-7 times morethan retaining an existing one. So, it’s... --- ### Virtual Sales Training Virtual sales training in a nutshell involves professional training programs conducted over the Internet and directed at members of the sales teams. In a world shaken up by remote work trends, business managers must ask themselves how they can keep their marketing efforts active while everyone is working from home.... --- ### Product Operations The general goal of any business is to make a product, sell it, and improve it over time to simplify the sales process. But exactly how this process happens is considerably more complicated. You have to look at industry trends, gather feedback from customers, drive actionable insights from collected data,... --- ### Sales Training Platform What is a Sales Training Platform Closing large deals in the enterprise space is no easy task. On top of being persuasive, you need to know the ins and outs of the product or service you’re selling, how it fits into the market, and how to incorporate the needs and... --- ### Enterprise Software Training Enterprises rely heavily on their software tools to empower their workflows. But even after searching for the ideal solution from a reputable vendor, it’s common for even experienced companies to overlook an essential component of enterprise software: training their staff to use it effectively. Even the most powerful business-grade software... --- ### SaaS Product Training Your development teams work hard to craft powerful features and user flows connected by an intuitive user experience. However, all that work won’t do you any good if your customers don’t know how to use the application correctly. If you’re a company operating in the software-as-a-service market, product training is... --- ### Customer Training Platform When you think of business training, you almost always imagine employees taking courses to improve workplace productivity and jump-start professional development. However, education for a company’s customers is just as crucial to success. A customer education platform is integral to any organization’s training repertoire. Here’s how to implement training resources... --- ### Technical Training Program The accelerating pace of software and technological development has made adaptability one of the most treasured assets to have in business. To that end, successful companies are investing immensely in learning and development (L&D) for their employees. Being able to pick up new skills and knowledge is paramount to maintaining... --- ### Sales Enablement Technology Sales enablement has seen explosive growth in the business sector. Adoption rates have risen343%between 2017 and 2021. This widespread enthusiasm has translated into new tactics and tools businesses are picking up to empower their sales enablement strategies. But even the most well-planned-out sales enablement strategy isn’t perfect until you have... --- ### Cloud-Based Training System Businesses rely on cloud applications and services more than ever, thanks to the cloud’s superior efficiency and accessibility. Those benefits also extend to corporate training programs, and cloud-based training systems have become the standard for providing quality instruction to employees and customers. How Does Cloud-Based Training Software Work? Cloud training... --- ### Product Training A software solution with even the most robust feature set and versatile compatibility won’t do you any good if your customers don’t know how to use it properly. Product training is an essential business strategy for empowering your client base with the knowledge and experience it needs to draw maximum... --- ### Training On-Demand On-demand trainingis hardly new to the business world, but its adoption rates have accelerated with the recent rise of remote communication technologies. Software companies especially are taking note, as educating potential customers on the features and selling points of complicated software solutions can be challenging. Training courses on-demand are the... --- ### High-Touch Onboarding Customer onboarding goes beyond just product demos. It encompasses all the tactics, strategies, and programs you have to guide users towards finding value in your products and services and encouraging purchases. It’s so vital to customer retention and conversion rates that businesses constantly look for ways to improve its effectiveness.... --- ### Self-Service Customer Onboarding Once your advertising efforts have brought customers to your door, the next crucial step is to show them that your products and services are the right choices compared to what the competition offers. The sales process isn’t over, even after customers become interested in your brand. Have you ever heard... --- ### Environment Testing A software testing environment allows developers and quality assurance teams to evaluate new or updated software in configured environments that test specific application components. Testing environments are similar but different from staging environments. However, both are considered under the umbrella of environment testing. Developers identify issues or vulnerabilities during environment... --- ### Cloud Acceleration Digital transformation has spread throughout nearly every industry as the world embraces modern technology to streamline processes, reduce costs, and provide advanced capabilities. A significant element of digital transformation for many businesses is migrating internal and external services to the cloud. However, embracing cloud computing to either supplement or replace... --- ### Sales Enablement Analytics Sales enablement in a nutshell is providing your sales and marketing teams with the resources and tools needed to do their jobs more effectively. It provides useful information in the form of case studies, research documents, and guides to help agents reach new audiences and close the deal. Every business,... --- ### Virtual Sales Training What is virtual sales training? Virtual sales training is specific product training for customers of a software company that takes place virtually. It means that customers can be trained to use a product/platform/piece of software properly, in a way that helps them get the most out of it quickly and... --- ### Cyber Resilience Training Educating employees in every department and level about how to prevent cyber attacks is essential. Cyber security is no longer the exclusive domain of IT and the security department but the entire company. Cyber resilience training aims to impart practical knowledge and prevention skills that employees and managers use to... --- ### Sales Discovery Process Making a sale is a multi-step process for many businesses, especially those offering high-value products or services. Sales discovery is an early step in the buyer’s journey and typically the first step in which a lead and sales person connect. Salespeople need to understand why a prospect is interested in... --- ### Product Experience If you’re a business leader and you want to improve your market position and build a stronger, more resilient company, then it’s time to get serious about your product experience. In this post, we'll explore what PX is and how it can help boost sales and engagement—and get people talking... --- ### Product-Led Growth Product-led growth describes a business strategy that puts a company's product (usually software) at the heart of their overall customer experience. The product becomes the focal point of every interaction between the business and its customers, which in turn leads to more sales and revenue. What is a Product-Led Growth... --- ### Remote Employee Training Training employees is an integral part of a company's success and growth strategy—however, many companies find that training can be more difficult (and expensive) than hiring. With advancing technologies and increasing prevalence of remote workers, a new way of training employees has emerged that can save time and money—remote employee... --- ### Sandbox Virtual Machine Software always needs testing before you can deploy it for official use — that’s a given. Sandboxes, and specifically virtual machines, are often used to test out new programs in a safe, isolated environment away from critical servers and resources. https://youtu. be/qtOx1lVrsQE What Is a Sandbox Virtual Machine? A sandbox... --- ### Interactive Demo Software When it comes to selling online software, it can be challenging for customers to visualize how your product will solve their problems and make their life easier. Interactive product demonstrations are becoming increasingly popular as new products emerge and existing products adapt to stay ahead of their competition. By creating... --- ### SaaS Sales Funnel Convincing someone to buy something from you is all about building trust first. And trust requires time and effort to establish. The SaaS sales funnel encompasses all the steps and strategies businesses use to make themselves known in the market and encourage interested people to become paying customers in the... --- ### Customer Health Score  The way companies manage their current customers is crucial for growing their business. As 54% of consumers say that they now have higher expectations for customer service than they did a year ago, it’s never been a more important retention strategy. It costs around 6-7 times more to acquire a... --- ### Customer Onboarding Software It’s important to provide exceptional experiences at every point of the customer journey. Onboarding is a crucial part of this. This is particularly the case for software companies where guidance and training are required to get the most value from your product. Using the right customer onboarding platform can take... --- ### Customer Training Software Customer training is the process of educating your customers on how to use your product or services, so that they receive the full benefits of their investment. To do this most successfully, many organizations rely on customer training software. What is customer training software? Customer training software is any platform... --- ### Corporate Training Platform What is a corporate training platform? A corporate training platform is the software used to train employees at an organization, offering activities, learning paths, and often hands-on virtual training. Why is it important? A corporate training platform is a vital investment for organizations that want to improve productivity and employee... --- ### Sales Enablement Platform A sales enablement platform is a collection of sales technology and tools, all geared toward shortening the sales cycle and improving win rates. Sales professionals have a harder time selling these days. Customers, especially in uncertain times, are more frugal, and their buying decisions – impacted by greater choice, for... --- ### Hybrid Learning Hybrid learning is an approach to teaching that uses a combination of remote learning elements and classroom learning to teach both remote and in-person students simultaneously. This method helped schools continue teaching during the pandemic, but it could also help you to deliver a stronger customer education strategy. By harnessing... --- ### Demo Environment A demo environment refers to the virtual surroundings that software demos take place within. Much like an IT environment, which is made up of a collection of software tools, the demo environment features tools that dictate how your prospects can use the software during the demo. If you get the... --- ### Cloud Development Environment What is a Cloud Development Environment? A development environment is a workspace that allows software developers to make changes without breaking anything in a live environment. A cloud development environment takes this same environment, but instead of being installed on a physical hard drive, the environment “lives” in the cloud... --- ### Demo Experience Demo Experience: A Definition When delivering a software demo or a product demo, the aim is to entice, entertain and inform your prospects about a new product that you want them to invest in. Creating the right demo experience is the difference between landing the sale and getting the door... --- ### SaaS Sales Training SaaS Sales Training: A definition To better understand what SaaS Sales training is, let’s break down the terms. Software as a Service, or SaaS, is web-based software that is used and managed online and usually paid for by customers via a monthly subscription model. Software sales training can mean different... --- ### Product Demo What is a product demo? Product demos, also known as “software demos” or “sales demos”, are the most important tool in a business-to-business (B2B) Software-as-a-Service (SaaS) company’s sales arm. What’s the most efficient way to convince a prospect that your software is the best option to overcome their pain points... --- ### Hands-on Training What is hands-on training? Hands-on training refers to software training that involves a practical element, where the user is able to learn how to use the software by trying out for themselves in a controlled environment. This is more interactive and immersive, as well as being more helpful for trainees... --- ### Product Demo Platform Product demo platform: What is demo software? A product demo platform is a kind of technology that allows you to generate demos of your software so that prospective customers can see the platform in action. The environment allows you to do a number of things, including hosting live demonstrations, prerecorded... --- ### Remote Virtual Training Remote virtual training: a definition Remote virtual training is sometimes known simply as remote training. Just as the name suggests, it’s a form of training that takes place remotely. That means that the instructor and trainees don’t necessarily have to be in the same room or building to be in... --- ### SaaS Onboarding SaaS onboarding: a definition SaaS onboarding is the process of helping new users set up and use a piece of cloud-based software – “Software as a Service” - so that the users will realize its benefits. SaaS solutions are becoming the de facto way that companies operate. Why SaaS user... --- ### Automated Test Environment Test environments: a definition Before you roll out a new software build, you want to test that it is working correctly. For instance, let’s say you’re launching a new SaaS product; you want to test as many different scenarios as possible, push the solution to its limits, and put yourself... --- ### Sales Readiness What is Sales Readiness The term “sales readiness” covers a range of strategies and practices that are all concerned with ensuring salespeople are “sales-ready”. That means making sure they have all the skills and knowledge they need to do their work effectively. In order to ensure sales readiness, sales teams... --- ### Sales Enablement Training Sales enablement training: a definition Sales enablement training means training your sales team so that they are able to sell your products or services to prospects in the most effective way. This means they need to fully understand your offering in terms of: Benefits that your solutions offer to prospective... --- ### Remote Training Software What is remote training software? Remote training software provides a range of virtual training experiences for people to make use of anywhere, any time, and using any device. Essentially, remote training provides a digital alternative to traditional in-person training, which can be more convenient, cost-effective, and scalable. It can also... --- ### Customer Training Customer training: a definitionThe goal of customer training is to help your customer use your product or solution and thus improve the customer experience.  You are likely familiar with the need to train your employees. It’s an essential aspect of good onboarding and ensures that the people you pay to... --- ### Cyber Security Simulation Training Cybersecurity simulation training: a definition Cybersecurity simulation training is a way to accurately replicate your IT setup and test how your organization responds to simulated cyberattacks. By replicating your environment, you can effectively “war-game” against potential attacks in realistic scenarios. https://youtu. be/niDyEuiQAUg Not only does this provide your IT professionals... --- ### Online Virtual Machine You’re probably familiar with running apps on physical hardware in your daily life. From Facebook on your phone to the web browser on your computer, most of our work is done through programs installed on individual devices. https://youtu. be/u9PlGy48Nn8 But what if you could virtualize those devices in ways that... --- ### Cloud Training Solution Cloud computing is more than just a buzzword. Whether you’ve noticed or not, it’s becoming a regular part of workflows everywhere. That’s why investments in cloud training have risen in recent years. Why should you care about cloud computing, and is it important enough to invest in online virtual machines... --- ### Virtual Training Platform The invention of the Internet has made it easier than ever to access the information you want and need. No matter what topics you want to learn about, there’s a high chance an online class has what you need. Businesses have invested immensely in IT training labs for this purpose.... --- ### Customer Education Program There’s no doubt that informed clients result in more profitable businesses. Customer training is, therefore, a strong priority for most businesses. If your customers know how to use your product or service, they are more likely to get value out of it, resulting in better customer retention and satisfaction rates.... --- ### Virtual Classroom Software Now that long-distance learning is in high demand, especially from working professionals, businesses, and—institutions everywhere are turning to online virtual classrooms. Imagine if you could attend all your class meetings from the comfort of a coffee shop or your own living room. You could get certified without having to change... --- ### Online Training Software Technology is present in every aspect of modern business. You probably use a variety of devices from desktops to phones and tablets when you communicate with employees, managers, and customers. This trend extends to the use of online training software for businesses. It’s a worthwhile investment that more and more... --- ### Cloud Labs Recent advances in server technology and the rise of cloud computing have led to a new innovation that business owners everywhere must know about. Cloud labs as a service are becoming more than just a buzzword, helping companies of all sizes build virtual environments to streamline workflows and provide better... --- ### Channel Sales Training A sales channel model involves a company partnering with a third-party to deliver its product to the consumer. Instead of investing in an in-house direct sales team, this channel partner sales strategy is the fastest way to enter a market quickly and at a low cost. Businesses operating in the... --- ### Cloud Computing Training Cloud computing has become an incredibly popular field for modern professionals. The cloud enables an unparalleled degree of cost-effectiveness and efficiency when it comes to hosting business workflows. Examples of cloud computing include Microsoft Azure and Amazon Web Services. https://youtu. be/8UYngmKtpv4 Major companies from Microsoft to Apple to IBM all... --- ### What Are Practice Labs For IT Training? Experience is always the best teacher, especially when it comes to IT training. You can study textbooks in cybersecurity, programming, agile development, or other topics for as long as you desire, but no form of software training is complete without simulated experiences provided by practice lab demos. That’s where solutions... --- ### Virtual Desktop Have you ever considered putting your entire desktop environment on a separate server that you access remotely? That is, you can access all your files, windows, toolbars, and other desktop elements from the cloud no matter where you are. That’s the idea behinddesktop virtualization. Knowing how it works and its... --- ### Software Sales Training Today’s market for professional software is a competitive and fast-moving one. From video editing suites to stock trading solutions, enterprise software needs to meet the high expectations of a demanding consumer base. Buyers today are always comparing your software to other options on the market. They might ask questions and... --- ### Software Sales Engineer The responsibilities of a sales engineer can differ depending on the company, the industry, and the goods being sold. Technical sales engineering is nonetheless in high demand, especially in the software market. Experienced sales engineers must understand fast-paced markets and deal with quickly evolving technologies. Because the software industry sells complex... --- ### Business Acceleration Cloud Have you heard the acronym BAC before? Perhaps a few company partners were discussing it at last week’s meeting. It’s an important term to learn in modern business, so let’s go into detail about business acceleration cloud (BAC) and why it’s so important these days. What Is Business Acceleration in... --- ### Cyber Range as a Service Originally a training tool exclusive to government agencies, cyber ranges have become a staple of virtual cybersecurity and IT training for businesses everywhere. The appeal behind cyber range training is allowing participants—be it employees, business partners, or even clients—to practice their knowledge in a virtual training environment. There are now... --- ### Google Cloud Test Lab There’s a lot on a developer’s plate when it comes to creating Android applications. While your current prototype might work well on a certain device, how do you ensure that it’s just as useful on another? Does your program scale well with a different screen size, resolution, or specifications? Google... --- ### Azure DevTest Labs Organizations, whether municipal or corporate, need virtual labs to test software and provide online training for staff and business partners. Many companies forgo the need for on-site server hardware by picking up various Platform-as-a-Service (PaaS) products to offload the maintenance and updates to another company. https://youtu. be/NQUPgcFL66A But what happens... --- ### What Are Cloud Labs as a Service? The cloud has proven itself to be an invaluable tool for modern organizations. While in-house servers are still around for many companies, the cloud has given businesses of all sizes and industries access to public computational resources that they otherwise could not afford. https://youtu. be/pGF8YlstiJA Cloud lab environments take advantage... --- ### Hybrid Cloud Cloud services are the backbone of modern businesses, offering an unparalleled degree of flexibility and cost-effectiveness for companies to carry out operations and workflows. A question these organizations must answer is whether to adopt a third-party cloud service or build and maintain a private cloud. Most turn to a third... --- ### Channel Partner Sales If your company manufactures a product or service, how can you get it into the consumer’s hands as quickly and inexpensively as possible? You could invest in an in-house sales and marketing team, but that solution might be difficult to develop and scale, especially if you’re breaking into a new... --- ### Agile Learning Design You’ve probably heard the term “agile learning design” before in a meeting once or during regular business communication. What does this term mean, and why are so many companies talking about it? Agile Learning Design (ADL) is an approach to the development of educational content that promotes speed, flexibility, and... --- ### Instructional Design Providing access to education is no easy task. Knowledge is continually evolving, and designing the coursework in a way that’s most useful to the participants takes preparation, time, and a close analysis of what the goals of the training are. That’s why there’s an entire field of instructional design for... --- ### Sales Enablement as a Service (SEaaS) Sales Enablement as a Service (SEaaS) is an umbrella term that encompasses all the services that a company’s sales team needs to provide an excellent impression and experience for the consumer. Many groups within the organization provide these aids, which include marketing, human resources, learning and development, and other aspects.... --- ### Net Promoter Score in Training DEFINITION Adopted by most Fortune 1000 companies, Net Promoter Score gauges the loyalty of a business’s consumer base. Fred Reichheld originally introduced the concept in a 2003 copy of the Harvard Business Review. The “consumer base” could be anything from actual clients to partnering businesses. It can even encompass the... --- ### Customer Enablement Customers in the current age expect almost perfect communication, service, and responsiveness from the companies they interact with. The advent of the internet, social media, and IoT devices enables businesses to provide better customer experiences than ever before. Here’s a term modern B2B companies can’t afford to miss out on:... --- ### Learning Management System (LMS) DEFINITION A learning management system is a type of software that assists in delivering educational content. Let’s break down the three components of the definition for LMS: Learning involves taking all the online training materials and collecting them in one convenient digital spot for easy access. Management means you have control over the learning... --- ### Learning and Development (L&D) It goes by many names: training and development, human capital development, and human resource development. No matter what you call it, learning and development (L&D) is becoming an essential component of business strategy, not just a nice-to-have. L&D results in improvements in employee engagement, better operational efficiency, and higher overall revenue. As the... --- ### What Are Virtual Training Labs? DEFINITION Virtual training labs are cloud-based training environments that emphasize an online, hands-on learning experience over a passive classroom-based one. A relatively recent innovation, virtual training platforms have become increasingly popular in the tech industry to train both employees and clients on the complexities of new software. CloudShare virtual training... --- ### Virtual Instructor-led Training (VILT) Virtual instructor-led training, or VILT, is an online classroom where the student and instructor are in different locations and communicate entirely through the cloud. Through this simulated learning experience, students have the benefit of a hands-on learning experience that improves knowledge retention. https://youtu. be/qbP587xdQoY Recent improvements in internet bandwidth technology... --- ### Proof-of-Concept (POC) Environment Definition A proof of concept, or POC, is an experiment intended to show that a program, product, or system can be successfully deployed in the real world. POCs are a critical part of IT development that differ from prototypes based on the fact that no final products are immediately produced... --- ### Sales Enablement DEFINITION The primary focus of sales enablement is the customer and finding the best ways to engage with them. A company must understand what their customers want and provide the sales team with the tools they need to fulfill those needs. The content provided as part of sales enablement should... --- ### What Are Cybersecurity Labs? Cybersecurity Labs Definition Cybersecurity training is an essential resource for those looking to protect commercial, municipal, or governmental organizations from cyber attacks. Private companies are becoming an increasingly common target for cybercrime, and since employees with weak cybersecurity knowledge are the main entry point for online fraud, viruses, and other... --- ### Sales POC Definition In the software market, companies often request a sales POC because they aren’t sure whether your concept will work for their purposes. Many of these businesses may not know what impact your idea will have on their workflow. Your main goal for a proof of concept is to validate... --- ### Virtual Classroom Definition A virtual classroom is a learning environment in which students (customers, partners, or any third-party) engage with the lesson material online. Information is often conveyed through voice or video conferencing with several participants and instructors connected to the same chat interface. https://www. youtube. com/watch? v=RD05o6-6vCw&ab_channel=CloudShare However, not all virtual... --- ### Self-Paced Training Self-paced learning is significantly different from the instructor-focused learning methods most students are familiar with. Self-paced training does not follow a predetermined schedule, but rather progresses according to the learner’s preferences. https://youtu. be/A8JLMtGtVXM This trait usually implies that all course materials and resources are available at the start of the... --- ### Sandbox Environment Sandboxing solutions provide companies with virtual environments that they can use to build, test, and deploy software. They have grown in popularity due to how accessible they are, the flexibility they provide, and the significant cost savings a company can realize by using them. https://youtu. be/TxVvRwRngnM There are many applications... --- ### Nested Virtualization Definition Nested virtualization is a complex process that involves running virtual machines within virtual machines. This process is made possible through the use of hypervisors, which are specialized software programs that manage the operating systems needed within virtual environments. Hypervisors are responsible for allocating essential resources like processing power, memory,... --- ### Cyber Range A cyber range is a virtual environment that companies can use for cyber warfare training and software development. These complex IT environments allow companies to practice handling specific real-world scenarios, train employees and customers on the latest threats, and they are essential for combating modern cybercrime. Cyber ranges are being... --- ### Cyber Resilience Did you know that worldwide cybercrime will result in over $6 trillion in damages by the year 2021? Victims of cybercrime range from large enterprises to small businesses, with the latter covering over half of the registered incidents according to Verizon’s 2018 Data Breach Report. Digital integrity is a top... --- ### Sales Engineering Sales are the lifeblood of business. But finding ways to attract new customers is becoming increasingly difficult. The strategies that we’ve relied on for decades don’t always work in hyper-technological industries. Businesses operating in highly technical fields have a challenging dichotomy to deal with regarding sales. They sell sophisticated technologies... --- ### IT Training IT training is a broad phrase that covers a variety of industries, technical information, and other aspects related to the internal processes that a business relies on to function. Technical IT training encompasses many skill sets. Knowing exactly what it means to your company will help you the next time... --- ### Environment as a Service (EaaS) The IT market has seen a high demand for testing services, which is why terms like “software as a service,” “platform as a service,” “infrastructure as a service,” and “testing as a service” are so popular in the industry. https://youtu. be/_9qnpRGSWUs What these sandbox virtual environments have in common is... --- ### Cybersecurity Training Cybersecurity training is something that all companies require. In recent years, large enterprises such as Yahoo! , Capital One, Target, and Equifax have all experienced major data breaches. With the amount of consumer and confidential data lost to cyber criminals every year, business executives are always worried that they will... --- ### Customer Education Your organization spends several months or years developing a product or service. The internal team knows everything about its inner workings and how to get the most value out of it. But when your customers first use the product, how can you ensure they have the knowledge to maximize the... --- ### Web-Based Training The market has referred to it by many names: e-learning, virtual training, internet-based learning (IBT), or distance learning. No matter how you’ve heard of it, web-based training (WBT) is a recognizable form of learning in the tech world. Web-based training is a form of online instruction that companies use to... --- ### RevOps (Revenue Operations) DEFINITION Revenue Operations (RevOps) is an approach that aligns operations across marketing, sales, and customer success along the full customer lifecycle to ensure all teams are kept accountable to the organization's revenue and breaks the silos between these teams. This is done by ensuring the organization has agreement on metrics,... --- ### Blended Learning Training Everyone who’s been through school knows how classrooms work. You listen to the lectures, take notes, and complete exercises from home. This traditional model has been the standard in education for centuries. The introduction of computers and the internet has changed that trend. Online classes are becoming more and more... --- ### Blended Learning The demand for education extends beyond high school and college. Businesses always need a way to put new employees, business partners, and clients up to speed with industry developments. Adult education is a focal point for many managers. You’ve probably heard the term “blended learning” before. It’s a modern approach... --- ### Sales Demo When you have multiple employees working at your company, coordinating their work can prove to be a challenge. How do you ensure your sales team can communicate with your engineers on product features and improvements? How do you focus your projects toward the consumers’ needs and generate conversions effectively? In... --- ## Questions ### How to Keep Participants Engaged in Virtual Training? Virtual training is now more than a nice-to-have: it’s a must-have for any organization looking to train and retain a global workforce. But unlike in-person sessions, virtual training can often lack the social elements that help keep trainees engaged.  Engaging trainingprogramsare necessary to ensure ideal outcomes. But how can you... --- ### What Are the Best Cyber Range Use Cases? Cyber threats are evolving at an unprecedented pace, making ongoing — and enhanced — cybersecurity training critical to securing organizations. Cyber range securitytrainingcontinues to grow in popularity as a way to provide continuing education for cyber security experts, keeping their skills sharp and ready to face current and emerging threats.... --- ### Is Asynchronous Learning Effective for Corporate Training Programs? Successful companies continually explore the best ways to train their workforce, and new technologies have introduced advanced capabilities that make training more effective. Asynchronous virtual learninghas emerged as a flexible and increasingly effective method for corporate training. Unlike live in-person or remote training, asynchronous learning means lessons, lectures, or interactions... --- ### What are the advantages of using AI in personalized learning programs? Artificial intelligence (AI) is revolutionizing industries worldwide, and corporate training is no exception. Personalized learning experiencesenhanced by AI offer transformative benefits, allowing organizations to create tailored, engaging, and effective learning experiences.  Virtual training courses augmented by AI tools unlock entirely new levels of personalization. AI-powered learning solutions reshape how employees... --- ### What Are the Benefits of Hands-On Skills Training? The demand for practical expertise and job readiness has never been higher. However, traditional, theoretical learning modalities often fall short of equipping individuals with the skills to succeed in real-world scenarios.  Instead of a focus on theory, hands-on skills training represents a dynamic and engaging approach to learning. This type... --- ### What Is a Virtual Learning Lab and How Can It Enhance Training? A virtual learning lab is a powerful alternative to traditional learning methods which tend to be more static and passive. Standard e-learning often relies on videos and written material, while in-person training has inherent limitations concerning venues and scheduling. Virtual labs improve in-person training by giving trainees a live, dynamic... --- ### What Are the Benefits of Using Virtual Hacking Labs? Cybersecurity threats have become increasingly sophisticated and more frequent, meaning that professionals on the front lines need more powerful tools to stay ahead of them.  Ongoing training is critical, but traditional methods often fail to provide the hands-on experience that allows your people to train for real-world scenarios. Ahacking laboratorycomes... --- ### How Can Learning Insights Improve Employee Training Programs? Employee training programs are crucial for upskilling or reinforcing skills throughout the workforce, fostering growth, and maintaining competitiveness.  However, creating a training program that resonates with employees and delivers the desired outcomes isn’t easy. What may seem like an ideal training program can end up as a costly waste of... --- ### How Can Cybersecurity Companies Leverage Virtual Environments? Cybersecurity companies are tasked with protecting their clients themselves as effectively as possible. Achieving this goal is an ongoing, multifaceted process, and virtualized environments have become increasingly valuable in protecting IT assets. Virtualized securityand environments have become both a training tool and a method of enhancing the resilience and security... --- ### How Does User Emulation Work in Cybersecurity Training? Organizations face a growing number of threats, and effectively managing them is critical. While organizations can protect themselves in several ways, cybersecurity training remains a central component for creating a strong defense and response. User emulationhas become a valuable practice in cybersecurity training. There are several ways this practice is... --- ### How to Evaluate Demo Automation Software? The traditional sales demo practice still has its place, butproduct demo automationhas enabled a streamlined way to quickly turn leads into customers. The typical demo process can create a longer buying cycle that can run the risk of losing the lead’s interest. Now, demo automation software helps you offer streamlined,... --- ### What Are the Top AI-Powered Tactics for Customer Education? Artificial Intelligence (AI) has enabled significant transformation throughout the technological landscape. But you might be wondering how can you put it to work for customer education? AI can streamline the overall education experience, provide customized experiences, and improve learning outcomes when done well. Adopting the rightcustomer education toolsultimately enhances customer... --- ### What Makes a Sales Demo Process Effective? A successful sales demo process can mean the difference between gaining a new customer or losing the lead entirely. Thesales demois your chance to make the product shine, speak directly to the lead’s pain points, and lay the groundwork for closing the sale.  Successfully navigating all the moving pieces in... --- ### How to Improve the Software Sales Process? Seeking out software vendors has become the primary method of adopting the latest technologies or addressing gaps. For most use cases, the days of building in-house solutions for every use case are long gone. Instead, businesses of all sizes seek out Software-as-a-Service (SaaS) platforms to address any lacking areas or... --- ### What Are the Most in-demand IT Skills in 2024? A career in IT is dependent on a strong technical foundation combined with specialized, ongoing training in specific fields. Otherwise, it’s all too easy to fall behind in the industry, harming your job performance and career growth. Fortunately, there are several ways you can acquire new skills to take on... --- ### How Do Virtual Labs Enhance Job Readiness? enhancing workplace learning.   Enhancing Job Readiness Through Practical ExperienceVirtual labs directly relate to job readiness due to providing trainees with practical, hands-on experience with simulated environments that mimic how they’ll work once they leave training.  Depending on how the course is designed,trainees can access integrated Learning Management Systems (LMSs)on-demand,... --- ### What Are the Advantages of Self-paced Training? Employee training is necessary across all industries and encompasses everything from initial training to continuing education on evolving topics like cybersecurity. Regardless of the specific topic, employee training ensures that all personnel are up to date and able to apply training to their daily jobs. However, while necessary, employee training... --- ### How to Conduct Online Cybersecurity Training? Cybersecurity training prepares employeesto respond to an active incident, prevent an incident, learn specific technical skills, or impart general knowledge. Every employee will need some level of training, depending on their roles and current skill level. However, conducting this training in person can be prohibitively expensive or time-consuming for many... --- ### How Do You Design an Effective Cyber Exercise? An MMA fighter needs to practice in low-risk environments before stepping into the ring with their next opponent. Cybersecurity practice exercisesuse this same logic — give teams an opportunity to practice their skills when the health of the business is not on the line. Simulations and tests based on expected... --- ### What Are the Types of Training Environments? Training environmentsare the overall setting and conditions used for teaching and learning. While each type of training environment has different elements, they all aim to provide aneffective learning experience.  An ideal training environment supports student learning by helping them retain and apply the material. The type of environment you choose... --- ### How to Measure Feature Adoption? Feature adoption is exactly what it sounds like — it refers to any metric that measures user activation for a specific software feature. It allows you to assess the extent to which your customers are using each feature or function of your software. It's typically measured through feature adoption rate,... --- ### How Can You Use Generative AI in Sales Enablement? Generative AI has the potential to revolutionize every facet ofsales enablement, from trainingto customer outreach. Rather than spending time on repetitive manual tasks and relying on intuition to close deals, your salespeople can instead dedicate themselves to bringing in prospects. More importantly, generative AI can empower everyone in your organization... --- ### How Can You Conduct Better Virtual Training Sessions? Virtual training can be a powerful learning tool given the right circumstances. However, without the right approach, an organization's training efforts will very likely fall short. The problem is that it's not exactly easy to figure out what that approach involves. Where do you start? How do you ensure you... --- ### How to Create Better Interactive Product Demos for Software? If a picture is worth a thousand words, then a compelling demo is worth ten thousand. And there are few things more compelling than interactivity. It's the reason so many software companies are starting to rely oninteractive product demos. And it's the reason why your company should be, too.  Delivering... --- ### What Are the Components of a Virtual Training Environment? Avirtual training environmentis a digital educational tool used to provide training emphasizing hands-on experience. Organizations often opt for avirtual training platformto train employees, customers, or partners on using new software, practicing new workflows, or learning cybersecurity safety. Modern training programs are often entirely virtual, including elements such as a learning... --- ### What is the Importance of Online Employee Training in Today’s Workplace? Online employee trainingencompasses a variety of specific tools and is sometimes called digital training or e-learning. This relatively new type of training uses Internet-connected devices to deliver training materials and experiences rather than requiring trainees to attend a classroom. Creating an effective online training programfor employees certainly has its challenges,... --- ### How Can I Make Instructor-led Training More Engaging? Instructor-led training is a method of training where an instructor guides learners through the course material in a structured setting. Instructor-led classroomtraining is a tried-and-true method, but trainingcan also take place remotely.  How can instructor-led training help your organization? And how can you keep students engaged throughout the course? Read... --- ### What is the difference between a sales demo and a product demo? Demos are a foundational sales process for many organizations. They are prevalent in B2B businesses that often have higher fees and complex contracts; however, B2C businesses can certainly increase revenue by using demos. There are several types of demos, all of which aim to give potential customers more information about... --- ### How do you improve customer training? Delivering better customer training will not only help to improve customer satisfaction but will also boost your organization’s bottom line. It’s no secret that investing in customer education produces fantastic ROI. This is because good training helps customers get more value from your products and services. This increases retention, loyalty, and... --- ### How to Create an Interactive Virtual Classroom? It’s safe to say that remote working is here to stay. Because of this, virtual training has become essential. But how you create your interactive virtual classroom will determine its success. Webinars and web conferencing tools like Microsoft Teams or Zoom are often thought of as a way to replicate in-person traditional training... --- ### What should be included in a technical sales training program? A top-performing sales function is a cornerstone of any successful business. For salespeople in software companies, this can involve showcasing the functionality of your product or explaining technical details in a way that is succinct and grabs the attention. And it’s not always an easy feat. The ability to convert... --- ### How do I create a virtual learning environment? Unlike a face-to-face classroom, there are additional tools at your disposal when you create a virtual training environment. Each of these gives you the ability to train more effectively, flexibly, and with better results. Here are four key elements to incorporate: Train The Right Audience: Nothing is more frustrating than participating... --- ### What are the benefits of virtual classroom training? It’s no wonder that technical training for employees, partners, prospects, and customers has shifted – even before the pandemic made it a necessity – from the classroom to the screen. When compared to traditional, in-person instruction, there are a half-dozen key benefits that have driven this rapid, evolutionary migration: Instant... --- ### Why is customer education a good customer success strategy? Many companies end their sales cycles with a purchase order, but then leave the ongoing relationship to a customer support team who functions only reactively, responding to incoming troubleshooting challenges. Even those vendors who provide training as an initial phase of a product purchase or implementation are missing a crucial opportunity... --- ### How to create a great customer onboarding experience Your customer onboarding process can establish the groundwork for a long, consistent, profitable relationship with each new client who feels thoroughly educated and well trained. A confident customer is more likely to use your product more often and effectively, more willing to rely on you as a provider for additional... --- ### How to create a virtual training program? Building a virtual training program is perhaps too deep a topic to cover in a single Quora answer. However, we’ll cover some key considerations that will set you in good stead. Examine where the biggest gaps in people’s knowledge are  This may sound a little obvious, but it’s all too... --- ### What are the features of a sales enablement platform? The three core features of a sales enablement platform are as follows: Creating and presenting product demos.  Sales reps can use demos built on the platform to demonstrate products to prospective customers. A modern sales enablement platform will also allow you to centrally manage your demos, gain insights on usage... --- ### What is the difference between sandbox and developer environment? The best way to explain this is to start by looking at what each of these is, before looking at sandbox vs. developer environment. Sandbox environment What is a sandbox environment?  These virtual environments are used to build, test, and deploy software in a process often known as “virtual sandboxing.... --- ### What is the difference between sales enablement and sales operations? Both sales enablement and sales operations are vital parts of an organization, but although the two are often confused or mistakenly conflated, they fulfill very different roles and provide value in different ways. Here’s how: Sales enablement vs. sales operations To put in the simplest terms, sales enablement equals strategy... --- ### What is a proof-of-concept (POC) in cloud computing? What is a cloud POC? In cloud computing, a proof-of-concept, or POC, is a method enabling end users to test a product or application in a virtual cloud environment. POCs are generally used as part of the sales funnel in which sales engineers offer a hands-on virtual IT lab environment that mimics the... --- ### What is a Practice Lab? Tech companies use practice labs to deliver IT training in a completely virtual environment, meaning students and instructors never have to meet face-to-face or be in the same room. You can use a practice lab for a wide range of purposes, including employee development, certification, consumer education, and more. Practice labs simulate real-world situations,... --- ### What is Oracle Ravello? Ravello Systems was founded in Israel in 2011 and received a total of $54 million of funding before being purchased by Oracle in 2016. Their mission was to make it easy for enterprises to migrate their VMware or KVM datacenter applications and environments to the public cloud, namely AWS and... --- ### What Is the Concept of a Virtual Classroom? The rising trend of working from home has resulted in significant demand for virtual classroom training, where participants (employees, business partners, or even customers) interact with instructors and course material over the internet. A virtual classroom offers many of the same benefits as a traditional physical one, including voice and video chat, collaboration... --- ### What’s the difference between VILT and eLearning? If you work in the field of corporate training, you’ve definitely heard of terms like VILT (Virtual Instructor-Led Training) and eLearning. Both are incredibly popular and useful tools for boosting business development at a modest price. However, it’s important not to use the terms interchangeably. There are a few subtle but critical differences... --- ### How do you deliver virtual labs for software training? While a relatively recent invention, online virtual labs are by no surprise becoming standard in the world of business training. Knowing how to deploy them effectively goes a long way to making sure your company stays competitive, no matter what industry it operates in. The tech industry in particular has embraced the... --- ### What are some virtual instructor-led training environment advantages? Virtual instructor-led training (VILT) combines the convenience and accessibility of online courses with the in-depth, face-to-face experience of a physical classroom. Businesses that want quality training for their employees or business partners typically turn to VILT for many reasons. Accessing Professional Advice The “instructor-led” component of VILT means that participants can communicate with... --- ### How does a virtual classroom work? A virtual classroom is a learning environment where students and instructors interact online rather than in person. Lessons are taught using an interactive, Internet-based platform.  Virtual classrooms take advantage of voice or video conferencing, multimedia elements, and other digital resources that allow students to work at their own pace and instructors to reach... --- ### How do you build a PoC for Software Development? A proof of concept in software development is an advanced method for proving the capabilities of the product to a prospect on a technical level. This is usually done in a sandbox environment that is configured to the exact specifications of the prospect. POCs for software development are usually run after a sales... --- ### What is an alternative or replacement to Oracle Ravello? Oracle Ravello vs CloudShare While Ravello had a number of supporters, there are a number of clear advantages that CloudShare has over the EaaS product, making it the best Ravello replacement available. CloudShare offers a comprehensive training solution Unlike the Oracle Ravello platform, CloudShare enables users to: Create the exact class experience you... --- ### How do you make a virtual lab? A virtual lab is a full-featured interface that offers a virtual desktop experience, including built-in applications and any network components, which creates an environment that can be used to virtually train customers on a product, demo a product, test code, replicate a user environment for support, and more. There are different virtual IT... --- ### How can you improve customer education? There are four key factors to creating an effective customer education strategy: Relevance, Engagement, Consistency, and Continuity. Relevance: No two customers are identical in their needs. Even within a single company, each member of the team has unique preferences, experiences, and task-related focus on specific features. Keeping this in mind,... --- ### What are the main challenges for sales enablement? Put in the simplest terms, sales enablement is the strategy behind sales. It involves answers to the following key questions: how to improve sales outcomes, how to help sales staff perform better, and how to improve sales processes for everyone involved. Therefore, the main goal and responsibility of sales enablement... --- ### What is digital business acceleration? Digital acceleration is all about leveraging technological advancements to gradually (or in some areas, quickly) replace “old-school” methodologies that involved time-consuming physical or manual activities like traveling, mailing/messengering formal and informal business documents, local hardware-based demos, print-out record-keeping, and much, much more. Everything Online In the realm of sales and... --- ## Events ### Revolution L&D Conference The Revolution L&D Conference brings together over 100 learning and development professionals from leading companies across the UK and Ireland. Formerly known as Evolution HR L&D, this rebranded event now offers a dedicated focus on the L&D sector, fostering a niche community centered on the latest industry trends and insights.... --- ### empowerED25 This vendor-agnostic conference, organized by the Customer Education Management Association (CEdMA), gathers over 100 customer education professionals for two days of immersive learning and networking. The event covers essential topics such as metrics and measurement, go-to-market (GTM) strategies for customer education, and scaling education teams or offerings. Participants will gain... --- ### Pulse Europe Gainsight's Pulse Europe, held on November 13-14 at RAI Amsterdam, is the premier conference for Customer Success, Go-to-Market, and Post-Sales professionals. As the largest global gathering in the field, it offers two days of networking, learning, and community building, attracting over 1,000 industry professionals. Attendees will connect with innovators, explore... --- ### TSIA World INTERACT TSIA World INTERACT is a premier event for technology executives and professionals, focusing on how AI is transforming business models in the tech industry. Taking place in Orlando from April 29 to May 1, 2025, the conference offers numerous networking opportunities and showcases innovative products and solutions in the InteractZone.... --- ### TICE 2025 - The Annual Training Industry Conference & Expo The Training Industry Conference & Expo (TICE) is a premier event designed for corporate learning and development (L&D) leaders, offering a unique platform for networking, collaboration, and professional growth. Attendees gain practical strategies and insights from expert-led breakout sessions tailored to address key challenges such as strategic alignment, leadership, content... --- ### CEdMA Europe Conference 2024 Event Highlights The CEdMA Europe Conference 2024 will focus on scaling customer education through innovation and best practices. Key topics include adaptive learning, AI in training, and scaling education programs globally. Networking Opportunities Join customer education leaders to discuss trends, share insights, and collaborate on strategies for driving education success.... --- ### DevLearn 2024 Event Highlights DevLearn 2024 will showcase the future of learning technologies with keynotes, hands-on sessions, and interactive demos. Attendees will explore innovations in AI, AR/VR, and adaptive learning for L&D professionals. Networking Opportunities Join thousands of L&D professionals and tech innovators, providing endless opportunities to connect, collaborate, and grow within... --- ### Gitex Global Event Highlights GITEX GLOBAL 2024 will showcase groundbreaking innovations in AI, cloud, cybersecurity, and fintech. Attendees can experience the latest in digital transformation technologies with keynotes, exhibitions, and live demonstrations from leading global companies. Networking Opportunities Meet and collaborate with over 180,000 tech professionals from 180 countries, making it a... --- ### Creative Training Techniques® Conference 2024 The Creative Training Techniques® Conference 2024, a leading event for training and development professionals, will take place in Minneapolis, MN, USA, from September 25-27, 2024. This three-day conference will gather experts and innovators to explore the latest methodologies in training and development. Event Highlights The conference will feature an impressive... --- ### SaaStr AI Summit 2024 The SaaStr AI Summit 2024 will feature a robust lineup of keynote speakers, insightful panel discussions, and interactive workshops. Attendees will gain invaluable insights into cutting-edge AI technologies, market trends, and strategies to leverage AI for business growth and innovation. Networking Opportunities A standout feature of the SaaStr AI Summit... --- ### Product Marketing Summit - San Francisco - 2024 The Product Marketing Summit, a premier event for product marketing professionals, is set to take place in San Francisco, CA, USA, on September 4-5, 2024. This two-day conference will gather top industry leaders and experts to discuss the latest trends and strategies in product marketing. Event Highlights The summit will... --- ### docebo Inspire 2024, Rome Docebo Inspire 2024 will feature an impressive lineup of keynote speakers, panel discussions, and interactive workshops. Attendees will gain insights from experts on the latest advancements in e-learning technology, instructional design, and training strategies. Networking Opportunities A standout feature of Docebo Inspire is the opportunity to connect with peers and... --- ### docebo Inspire 2024, Dallas Docebo Inspire 2024 is set to be a landmark event for learning and development professionals, taking place in Dallas, TX, USA, from September 9-11, 2024. This three-day conference will gather industry leaders and innovators to explore the future of e-learning and corporate training. Event Highlights Docebo Inspire 2024 will feature... --- ### SaaSOpen 2024 in New York SaaSOpen, the premier event for SaaS professionals, is set to take place in New York, New York, USA, on September 5-6, 2024. This two-day gathering will assemble the brightest minds in the SaaS industry, offering unparalleled opportunities for networking, learning, and innovation. Event Highlights SaaSOpen 2024 promises a dynamic lineup... --- ### Sales Engagement Summit 2024 Top Sales professionals are firmly focused on enablement. A recent Forrester survey found that over 80% of sales leaders have already made several changes to their process due to changing buyer expectations. Also revealed was that 57% of buyers have switched to a competitor due to an underwhelming experience. The... --- ### DEMOFESTx West Coast The first all-Presales conference is heading to a city near you. Bringing you the same top thought leadership, practical training, and fresh research but this time - in person! Join us and your local presales community in San Francisco --- ### 2024 Chief Learning Officer Symposium As people and skills become increasingly fundamental to organizational success, chief learning officers and learning leaders are navigating the complex interplay between L&D initiatives and broader business goals. And their voices and influence are growing in volume and strength. The 2024 Chief Learning Officer Symposium will explore the convergence of... --- ### TechLearn 2024 Conference Training magazine's TechLearn 2024 Conference is designed for learning and development professionals who want to leverage the latest in learning research and training technologies to improve workplace performance. Topics and content include: Design, Implementation, Evaluation, Assessment, Elearning, Adaptive Learning, Virtual Classrooms, Game-based Learning, Simulation, Augmented Reality, Virtual Reality, Artificial Intelligence,... --- ### Learning Solutions Conference & Expo Learning Solutions Conference & Expo is an invaluable event for learning professionals that brings together industry experts and innovative thinkers for three days of collaboration and education.   With over 150 educational sessions and workshops, the conference provides insight into the newest methods, technologies, solutions and practices in eLearning. Attendees... --- ### Learning Technologies Learning Technologies is Europe's leading showcase of organizational learning and the technology used to support learning at work. With over 10,000 attendees from 50 different countries, 200 unmissable seminars and 200 international exhibitors, it continues to grow in importance, value and attendance year after year. --- ### TICE - The Annual Training Industry Conference & Expo TICE isn't just another conference; it's a dynamic platform where learning and development (L&D) professionals converge to address the most pressing challenges in the industry. Our mission is simple: to empower you to create learning programs that truly make a difference. The annual Training Industry Conference & Expo (TICE), June... --- ### CEdMA US - empowerED24 - Atlanta CEdMA’s premier annual conference dedicated to empowering customer education professionals like you. This year, the event will take place at the vibrant city of Atlanta, Georgia, for two days of immersive learning and networking. This year’s theme is "From Grand Plans to Everyday Solutions: Navigating Customer Education's Evolution through Innovation... --- ### CEdMA Enterprise Spring Conference From April 22 to 24, CEdMA Europe invites you to join the Heathrow Renaissance for an immersive experience that delves deep into the world of AI, Techstack, Subscriptions, and more. Explore the latest advancements and innovations in the tech landscape as we navigate through our theme that promises enlightening insights... --- ### Super Forum - Spark by Higher Logic Join Higher Logic's 14th Annual Super Forum, returning with a powerful theme: "SPARK. " This event, spanning two full days, is dedicated to helping you discover the spark that connects the dots between community and your customers. Over these two days, immerse yourself in a journey of inspiration and innovation... --- ### MAU Vegas Mobile Apps Unlocked (MAU) Vegas 2024 is the definitive event of the year for the mobile app industry. Spanning two full days, this event brings together innovative educational sessions, a dynamic Expo Hall, and unparalleled networking experiences. Known for hosting more meetings than any other mobile app event, MAU Vegas... --- ### SaaSOpen SaaSOpen 2024 is the premier event for SaaS founders looking for real insights and actionable strategies. This unique conference features top leaders across various domains including Sales, Product, Marketing, Finance, Operations, and HR. With a focus on authenticity and evidence, each speaker will share screenshot proof to validate their insights... --- ### Product Marketing Summit - Paris Join the Product Marketing Summit in Paris, where you'll immerse yourself in the latest industry trends and innovations. This summit is a unique opportunity to connect with top product marketing experts and PMM leaders who have mastered the art of standing out in a crowded market. It’s a gathering point... --- ### Business of Software - Europe The Business of Software Conference Europe is making a much-anticipated return to Cambridge. This multi-day, single-track conference is the go-to event for Founders, CXOs, and emerging leaders in the software and SaaS industries. It's a unique opportunity for software entrepreneurs from around the world to connect, learn, and grow in... --- ### The Digital Experience Conference The Adobe Summit is designed for leaders and creators behind world-class digital experiences, including digital marketers, IT professionals, creative and content strategists, data analysts, and more. Whether you're seeking growth, development, or networking opportunities, this event is tailored for those committed to creating and enhancing digital customer experiences. Why Attend?... --- ### Product Marketing Summit - New York The Product Marketing Summit in New York, brought to you by the Product Marketing Alliance, offers a unique opportunity to join an assembly of PMM (Product Marketing Management) experts. This event is a treasure trove of case studies, best practices, and shared experiences designed to enrich your knowledge and skills... --- ### Customer Success Festival - New York - Winter Join the Customer Success Festival in New York, where the brightest minds in customer success gather to share their knowledge and insights. Whether you're grappling with onboarding challenges, churn mitigation, or renewals, this festival is designed to rejuvenate your approach and arm you with actionable insights and tactics. Why Attend?... --- ### Nordic TechKomm - Stockholm Nordic TechKomm 2024, set in the stunning Scandic Victoria Tower in Stockholm, presents a unique platform for professionals to discuss the evolving landscape of technical documentation under the theme "Possibilities and Pitfalls of the Machinery Regulation. " This conference offers an excellent opportunity for experts and enthusiasts to share stories,... --- ### Optimize23 - by VisibleThread Welcome to Optimize24 AI, the cutting-edge virtual event where the dynamism of proposal management converges with the transformative power of artificial intelligence. Marking the fourth installment of the renowned Optimize series, this event is set to be a pivotal gathering for professionals and enthusiasts in the realm of AI and... --- ### From Analysis to Evaluation - Online Conference by Learning Guild The Learning Guild proudly presents "The ID: From Analysis to Evaluation Online Conference," a comprehensive learning event centered around instructional design and eLearning development. Inspired by Guild Master Jane Bozarth's acclaimed book, "From Analysis to Evaluation: Tools, Tips, and Techniques for Trainers," this conference is designed to enrich your expertise... --- ### Product Marketing Summit - Austin The Product Marketing Summit in Austin offers a unique opportunity to join a congregation of product marketing experts. This summit is designed for professionals eager to enhance their skills, learn about the latest trends, and network with the global product marketing community. Why Attend? Learn Growth Tactics: Discover actionable strategies... --- ### Cyber Security Summit - Tampa The Fifth Annual Tampa Cybersecurity Summit is a premier gathering for C-Suite and Senior Executives responsible for protecting their companies' critical infrastructures. This summit bridges the gap between innovative solution providers and renowned information security experts, offering a platform for knowledge sharing and networking. Agenda Highlights: The summit focuses on... --- ### SANS Live Online Europe January This is more than just an online course; it's an opportunity to build practical cyber security skills that you can implement immediately in your career. Whether you are looking to enhance your expertise or dive into new areas of cyber security, SANS Live Online Europe offers a flexible and dynamic... --- ### CEdMA Europe Conference - Autumn From November 13th to 15th, CEdMA Europe invites you to join the Heathrow Renaissance for an immersive experience that delves deep into the world of AI, Techstack, Subscriptions, and more. Conference Highlights: Theme: "Experiences with AI, Techstack, Subscriptions and More" Explore the latest advancements and innovations in the tech landscape... --- ### Training 2024 Conference & Expo - Winter Training magazine's Training Conference & Expo is the premier gathering for training and development, learning, and performance professionals, drawing participants from a diverse range of sectors, including corporate, government, military, universities/colleges, and non-profits. Training Conference & Expo stands as the training industry's foremost conference. Produced by Training magazine and Lakewood... --- ### Customer Success Festival - Austin When you attend the Customer Success Festival, prepare for two exhilarating days filled with networking opportunities, knowledge sharing, and a deep dive into the world of customer success. About Customer Success Festival Whether you're grappling with challenges related to onboarding, churn mitigation, or renewals, rest assured, you'll leave the two-day... --- ### ATDTK Techknowledge - Los Angeles ATD TechKnowledge (ATDTK) - Los Angeles, an exhilarating three-day journey thoughtfully crafted for talent development professionals who are passionate about embracing the ever-evolving world of learning technologies. About ATD TechKnowledge ATDTK is your gateway to navigating the latest industry trends and groundbreaking innovations that are reshaping the learning landscape. Whether... --- ### Medalia Experience Medallia Experience is the only conference that seamlessly blends inspiration, hands-on problem-solving, and mentoring sessions with some of the most revered brands in the world. Explore a diverse range of topics that truly matter to you and your organization, from product training and customer experience insights to tailored tracks designed... --- ### Traffic & Conversion Summit Every year, thousands of the brightest minds in the world of entrepreneurship, marketing professionals, agency owners, and innovative entrepreneurs come together to discover what's new, what's trending, and, most importantly, what's working right now in the ever-evolving landscape of digital marketing. What to Expect The Experience The Traffic & Conversion... --- ### Learning Conference - by Learning Guild What is Learning Conference - by Learning Guild? Prepare to embark on a journey of learning leadership at Learning 2023, the ultimate gathering for L&D leaders. With a dedicated focus on leadership strategies, skills, and best practices, this conference is where you'll find the resources you need to excel as... --- ### Chief Customer Officer Summit - London - Fall 2023 The Chief Customer Officer Summit is your opportunity to upskill yourself and your team by tapping into the insights and solutions offered by some of the most accomplished leaders in the field. Join for a day of enlightenment, relationship building, strategy development, and elevating the customer success function. Agenda &... --- ### Customer Success Festival - Chicago - Fall 2023 The Customer Success Festival - Chicago is a gathering that connects you with the world's most dynamic community of top product ops executives. Whether you hail from major corporations or innovative startups, this event is your ticket to unlocking unparalleled opportunities for professional growth. The Power of Attending Statistics show... --- ### Recurring Revenue Conference Every year, over 700 SaaS and subscription leaders convene to discuss and gain insights from a community of dedicated B2B software enthusiasts. The 7th Annual Recurring Revenue Conference is your invitation to join an exclusive gathering of Founders, VCs, Executives, and thought leaders hailing from Northern & Southern California, Utah,... --- ### WorkRamp LEARN Virtual Summit Prepare to unlock the extraordinary potential of learning as the driving force behind elevating employee performance, boosting revenue, and supercharging customer success. WorkRamp LEARN Virtual Summit is your gateway to exploring the most cutting-edge enablement and learning strategies. This event brings together experts from various fields, offering expert-led sessions, and... --- ### ATD Intensive - Accessible Learning Design ATD Intensive - Accessible Learning Design is an immersive virtual program that delves into the intricacies of the most pertinent topics in the industry. This year, the focus is on professionals seeking to create accessible and inclusive learning experiences. In this program, you will immerse yourself in a dynamic environment... --- ### Learning Technologies UK & Online Join the Learning Technologies, Europe's premier showcase of organizational learning and the cutting-edge technology driving workplace learning. With over 10,000 attendees from 50 countries, 200 thought-provoking seminars, and 200 international exhibitors, this event grows in importance, value, and attendance year after year. Conference Themes 1. Tools and Technologies: Explore how... --- ### Integrated Systems Europe (ISE) Why Participate in ISE? ISE, a collaboration between AVIXA and CEDIA, is the premier event for the global audiovisual, electronic systems integration, and IT industries. Here's why you should join the conference: 1. Knowledge and Learning: Stay ahead in a rapidly evolving landscape. Our sessions equip you with the latest... --- ### CES Las Vegas CES is more than just an event; it's a convergence of innovation, inspiration, and collaboration. Here, you'll connect with industry leaders, visionaries, and pioneers who are shaping the future of consumer technology. Explore cutting-edge products, witness groundbreaking technologies, and engage in meaningful discussions that define the industry's trajectory. CES is... --- ### Dreamforce San Francisco, CA, USA Dreamforce 2023 is an extraordinary gathering of innovators, thought leaders, and trailblazers in the world of AI. Packed with innovation, inspiration, and a dash of fun, it showcased the transformative power of Data + AI + CRM + Trust and how these elements can revolutionize your business. During three monumental... --- ### Web Summit Join Web Summit in Lisbon from November 13th to 16th, 2023, and become a part of the innovation movement that shapes the future Why Join Web Summit in Lisbon? There are three compelling reasons why over 70,000 professionals choose to convene in Lisbon: 1 - Incredible Speakers: Our events boast... --- ### Innovation Roundtable Summit Join the Innovation Roundtable Summit for three dynamic days filled with interactive peer-to-peer exchanges, deep learning, and exploration of key innovation topics and challenges. Why Choose the Innovation Roundtable Summit? This event is exclusively designed for innovation professionals within large multinational corporations, making it the largest gathering of its kind... --- ### Surf & Sales X The Surf & Sales Summit was born out of the belief that bigger isn't always better. Many have used this opportunity to take significant leaps in their careers, confront challenges that held them back, and forge connections that transcend business. The Surf & Sales Summit has evolved from an event... --- ### Sales Innovation Expo 2024 The Sales Innovation Expo, a leading event for sales professionals, is set to take place in London, UK, on November 27-28, 2024. This two-day expo will gather the brightest minds in the sales industry, offering unparalleled opportunities for networking, learning, and innovation. Event Highlights The Sales Innovation Expo 2024 promises... --- ### Sales Enablement Summit | Toronto Presented by the Sales Enablement Collective, this two-day event is your gateway to unlocking the full potential of your sales function, driving efficiency, and transforming it into an enablement powerhouse. The Agenda & Topics Covered: - Framework for Success: Construct a strategic framework for success by harnessing the power of... --- ### Chief Revenue Officer Summit | London This summit promises a day filled with enlightening discussions, invaluable networking opportunities, and innovative strategies to elevate your revenue organization to new heights. Agenda & Topics Covered: I1. dentifying Critical Touchpoints: Dive deep into the art of identifying critical touchpoints in the customer journey and learn how to design seamless... --- ### Sales Engagement Summit 2023 Sales Engagement Summit, a one-day event in the heart of London, UK, designed to unravel the intricacies of sales engagement and equip you with the knowledge and strategies to supercharge your sales process. Event Highlights: One-Day Event: A power-packed day filled with insights, strategies, and networking opportunities that will transform... --- ### National Sales Conference 2023 Join the National Sales Conference 2023, the premier event for Personal & Professional Development in Leadership, Sales, Revenue, and Customer Success. Universally regarded as Europe's leading event in its field, this conference offers a fully CPD Accredited program of learning that promises to empower you and your team with the... --- ### Sales Enablement Summit - Chicago 2023 Are you ready to elevate your sales enablement game and navigate the ever-evolving challenges of the modern business landscape? Join the Sales Enablement Summit in Chicago, IL, USA, on November 15 - 16, 2023. Agenda & Topics Covered: Standing Out in a Challenging Job Market: Explore innovative ways to distinguish... --- ### Sales Enablement Summit - Singapore 2023 Are you ready to dive into the world of sales enablement, readiness, coaching, effectiveness, L&D, and related functions? Join the Sales Enablement Summit in Singapore on November 08, 2023, for a day filled with enriching experiences and opportunities to connect with industry peers. Why Attend? 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