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Our All-Times Best-Seller:

51 Best Practices to Optimize Your Customer Software Training

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Your Guide to Becoming A Customer Training Expert

This best-selling guide has helped hundreds of customer training leaders and professionals develop a systematic approach to delivering outstanding training results.

Now revamped to meet the post-pandemic landscape, these 51 best practices will help you develop the training program that will:

Check Box_005Increase customer engagement and retention

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Significantly reduce churn

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Create brand advocacy

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Lower support costs

Check Box_005Dramatically improve outcomes

Download the eBook

Trusted by the world’s leading software & Fortune 500 companies

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