Careers

Join Us in the Cloud!

CloudShare is creative, vibrant… and growing fast. 

Our organization fosters entrepreneurial and innovative thinking. Our culture thrives on teamwork, open dialog, and creative problem solving. We value honesty, hard work, and responsibility – and we care for our customers, our products and each other.

CloudShare is always on the lookout for talented, passionate people who have demonstrated excellence in their work and academic achievements. To apply for a position, please send a cover letter and resume to hr122@cloudshare.com. 
To apply to our Tel-Aviv office positions, click http://cloudshare.zao.com

 

Director of Product Management 

 

Location: San Mateo, CA

Job Description

CloudShare is seeking a product executive of exceptional quality who will lead the technology, product and business strategy that will facilitate CloudShare’s entry into the enterprise IT mass market. Innovation, intellect, drive and passion will be the foundational personal qualities, complemented by advanced professional and technical competency and deep knowledge of SaaS, enterprise IT,  product design and go-to-market strategies.

Responsibilities: 

  • Develop and drive the short term and long term roadmap for CloudShare’s products based on market requirements, competition and long term vision 
  • Own and manage the MRD, PRD and release schedule for the current and future phases of the CloudShare product 
  • Facilitate collaboration between product, engineering and business to ensure that deliverables are understood, projects and features prioritized, and deadlines met. 
  • Manage the success of CloudShare and derivative products and develop requirements for future product releases 
  • Research competitors’ products, assesses competitive advantages and determine what product features and functionality will be built 
  • Play a proactive role in product planning and design to ensure the product is differentiated from competitors in the marketplace 
  • Independently resolve issues and assist teams with overcoming obstacles 
  • Involved throughout the entire lifecycle of CloudShare and the assigned products, working closely with engineering teams from product initiation to delivery and eventual product retirement

Desired Skills & Experience

  • 5+ years product management experience developing and managing high tech products, with emphasis on cloud infrastructure; at least 2+ years’ specific and direct experience on SaaS or IaaS. 
  • Excellent knowledge of the product development life cycle, with relevant experience in all phases. Proven experience in Agile development methodology is a must
  • Proven ability to write PRDs and detailed product specifications
  • Proven ability to build and execute comprehensive product plans 
  • Proven ability to communicate with customers and understand markets 
  • Proven ability to create and deliver strong marketing messages 
  • Proven ability to interact with and be respected by strong engineering teams 
  • Excellent communications skills 
  • Able to travel on a monthly basis between the US and Israel 
  • Should be able to work well in a startup environment where there isn't a lot of structure; needs the flexibility to work outside a particular job description
  • BS in technology or business required, Computer Science preferred

Please send your resume to: hr122@cloudshare.com.

 

Technical Customer Success Manager (CSM)

Location: San Mateo, CA

Job Description

If you love technology, thrive in helping customers succeed, and you are experienced in software or web development - you’d love joining CloudShare and become a part of our Customers Operations team as a Customer Success Manager (CSM), you will engage directly with our customers, drive customer adoption and success, assist with implementation, training and guiding the customers towards success.

 

Responsibilities

  • Onboard new accounts and ensure a successful implementation

  • Educate and train customers

  • Drive usage and adoption of CloudShare solutions

  • Track & monitor account status and identify areas of concern

  • Develop best practices

  • Strategize, conceive and execute internal processes to streamline and scale customer success

  • Identify shortcomings in our product or service and communicate internally with relevant stakeholders in product, engineering, operations and sales to remove them

 

Desired Skills & Experience

  • Passion for customer satisfaction and success

  • Experience with modern software development methodologies (e.g. Agile) and Application Lifecycle Management (ALM)

  • Strong technical background

  • Great communication and accounts management skills

  • 3+ years in account management or customer facing position

  • Proven experience managing customer engagements

  • Good understanding of virtualization and SaaS

  • Excellent oral and written communication skills

  • Analytical and great problem solving skills

  • Ability to learn quickly and adapt to changes

     

Please send your resume and a cover letter to: hr131@cloudshare.com