Training

Why Cybersecurity Companies Must Provide Hands-on Training to Hospital Clients

It’s not easy running an IT department at a large medical organization these days, and the job is not getting any easier. Hospitals represent a prime target for cyberattacks for a variety of reasons: Medical…
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How to Build a Successful Customer Experience Training Program

Training

How to Build a Successful Customer Experience Training Program

Organizations everywhere have discovered the importance of putting their customers at the center of everything. In this new, customer-centric paradigm, customer experience (CX) is key. However, to make it a success, businesses need to put…
Virtual Instructor-led Training Benefits

Training

The Top 5 Virtual Instructor-led Training Benefits

One of the lasting legacies of the COVID-19 pandemic will be the normalization of remote working. In fact, today, it’s not uncommon for the majority of your daily dealings, both in and out of work…
What does 4th of July have to do with hands-on training? You’d be surprised

Training

What Does the 4th of July Have to Do With Hands-on Training? You’d Be Surprised

For many software businesses, helping customers get the most out of their technology can feel like a battle. You need to overcome resistance to change, use smart tactics to promote the technology, and expand the…
Master customer acquisition and retention in 2021

Sales Enablement,Training

Why Experiences Matter in Customer Acquisition and Retention

In a changing world, how do you ensure that your sales teams have everything they need to deliver real value for customers? The answer: better, more consistent digital experiences across the entire customer journey. Our…
Software training platforms

Training

Software Training Platforms: the What, Why, and How

What is a software training platform? Virtual learning comes in all shapes and sizes, from dedicated apps to YouTube videos, and from virtual labs to online course providers. In the professional world, the go-to training…
Remote Training: 10 Tips to Plan and Execute Remote Employee Training

Training

Remote Training: 10 Tips to Plan and Execute Remote Employee Training

1. Make a structured plan and share it – Independent remote training is incredibly effective for some people. For others, the lack of structure and the casual feel of working on the couch in one’s…
How a virtual training experience can be better than on-site training

Training

How a Virtual Training Experience Can Be Better Than on-site Training

What is the wider value of virtual training in a landscape that includes on-site training sessions? In which ways can a virtual training experience be even more effective than on-premises? We explore these questions. In…
Can you afford to run your software training program without measuring its performance and ROI?

Training

Can you afford to run your software training program without measuring its performance and ROI?

We all know the feeling – you’re observing a training session (live or online), and while the speaker goes on about something they no doubt find important, you look around and see glazing eyes and…
How Cyber Range Training Makes Your Business Safer

Training

How Cyber Range Training Makes Your Business Safer 

As cybercrime becomes more sophisticated, our defense against it must do so too. Training has always been at the forefront of strategies to protect organizations against the different types of attacks and provide best practice…
blended and hybrid learning

Training

What Is the Difference Between Hybrid and Blended Learning?

This article was originally posted Dec 2019, and updated March 2021 Years ago, learning was consigned to the classroom. Students sat down, took notes, interacted with the instructor, discussed with peers, and finished tests in…
virtual classroom IT labs

Training

How to Set Up an Online Virtual Classroom in 3 Easy Steps

This post was originally published on February 7, 2016 and updated March 2021 Create a Virtual Training Environment that is Identical to the Best Local Classroom Experience Anyone involved in training knows full well the…