Glossary
Training-as-a-Service (TaaS)
Training-as-a-Service is a cloud-based delivery model for corporate learning and development. Instead of managing digital training internally, organizations outsource the responsibility to a third-party provider. The vendor supplies tailored, on-demand content within a virtual training environment.
What are the key elements of TaaS?
TaaS vendors don’t just create and deliver up-to-date training materials. They also provide a business with a comprehensive learning platform, including features and characteristics such as:
- A centralized dashboard for assigning training modules and managing users
- Reporting and analytics to provide insights into progress and effectiveness
- Robust security with built-in compliance for multiple industry regulations
- Integrations with software such as Learning Management Systems
- Standardized training to support certification requirements
- Built-in feedback mechanisms for learners
- Gamification functionality
- A variety of content formats, including hands-on tutorials, step-by-step walkthroughs, and virtual sandboxes
Benefits of TaaS-based learning
Delivering training via a TaaS model benefits a company in a few key ways.
First, because the service provider is responsible for maintaining and updating training materials, the business doesn’t need to worry about keeping up with rapidly evolving technologies and trends. It can rest assured that employees will always have access to content that reflects the latest knowledge and best practices.
TaaS also allows a business to deliver scalable corporate training without the complexity and cost that would usually entail. Instead, it can provide learners with on-demand content, easily scaling up or down as needed. This considerably reduces overhead in terms of both workload and cost.
IT professionals no longer need to spend time spinning up new instances. Instead, instructors or learners can use virtual training technology to create their own sessions. These sessions can be configured to expire when not in use to avoid wasting resources.
On-demand access to high-quality training content may also reduce the number of help desk tickets, freeing up support teams to focus on high-priority requests.
Most TaaS providers support adaptive learning, delivering tailored learning paths to promote engagement and knowledge retention. Administrators can easily track each learner’s progress through a centralized dashboard, which typically includes the ability to manage users, instances, and costs.
Lastly, the dynamic nature of the TaaS model means it lends itself incredibly well to modern approaches like microlearning, breaking content into bite-sized segments that can be accessed by trainees at any time and from any device.
How is TaaS different from Learning-as-a-Service (LaaS)?
TaaS and LaaS are closely related, and are sometimes conflated. Although both models have the same general goal, they differ considerably in scope, delivery format, and application. Bear in mind that you don’t have to choose between the two — they actually complement one another quite well.
TaaS: Dynamic, skill-based training
TaaS tends to be narrower in focus than LaaS. It prioritizes practical, hands-on learning, making it well-suited to onboarding and on-the-job learning. Because it usually delivers content in the form of small, on-demand modules, it may be less suitable for more complex learning needs.
TaaS is ideal for distributed workplaces and organizations facing a rapidly changing technology landscape.
LaaS: Continuous learning and development
Whereas TaaS looks more at the short term, LaaS is a lot broader. It encompasses training alongside knowledge sharing and professional development.
- LaaS platforms usually feature a more comprehensive selection of learning resources, including certification programs and role-based training.
- LaaS solutions are excellent for businesses looking to foster a culture of continuous learning.
- LaaS platforms are a good choice for businesses that foster a culture of continuous learning and support long-term professional development for their people.
